The experience was great. The in-house escrow team really understands customer service and they ensured that my questions were answered. The process was seamless. The home warranty was not included in my purchase agreement however the owner Harley Anderson was quick to explain to me that it was due to an error during the execution of the purchase contract from the listing agent and he was able to quickly provide me with a resolution with a home warranty for 12 months. I loved working with in-house escrow and I would definitely recommend them and I will surely consider them for my next purchase.