Our loan officer was Lori and she was very helpful with answering our questions and with keeping the overall escrow process on track. One specific example of good service that I appreciated was that someone from Affinity called my insurance broker with all of the key details, such as the mortgage details and property specifics, to ensure my H06 coverage was appropriate and would not cause a delay. I think this level of detail is important to ensuring a smooth transaction, and not something that all escrow services would do. I would do business with Lori and Affinity Escrow Services again.