Several days after I gave the escrow agent (Lisa Martinez) a check for my $20,000 downpayment (and received a receipt from her), she called me asking why I had not wired her the funds yet! When I pointed out that I had already paid her, she seemed confused.
When the her closing cost total was different than the total from the lender, she was unable to explain the $5000 difference. My Redfin agent was able to explain it immediately.
Later, at the signing of the closing documents she was unable to explain several of the forms to me, and had to leave and telephone someone else to get a satisfactory explanation.
For these reasons I definitely would not recommend this escrow company.