Fidelity were competent and accurate, they were able to react very quickly when the seller decided to convert to LLC 3 days before the closing date. I would have liked to have reached the escrow officer more easily a few days before the close when the seller was switching things around at the last minute. When I did contact the officer, things moved very quickly and they also managed to help the seller with his last second title changes, this still allowed us to close in 21 days.