Their ability to receive deposit money and take instructions can be improved. I had to fill out a form, and wire money, whereas some other title companies collect this information through an electronic form with no extra steps. Ironically, I was able to close my portion of the deal with them electronically with docusign since no loan was involved. Their affordability is what makes them compelling. Communication was pretty good, except at the crucial moment of receiving a soft copy of all my closing paperwork. So far, I'm pending that 3 days post close.