Summit Title recently handled the closing for our new home. Although the paperwork ultimately got handled successfully, the closing was not a good experience. I kept my attention on the process to make sure things happened when they needed to in order to be ready for the closing day. I was alarmed to discover that communication between Summit and my lender was not solidified 36 hours before our closing appointment. Everyone responded when I called it to their attention but it was a moment of extreme stress that could have been avoided if the team had been more engaged. At the closing, the closing officer seemed to be poorly prepared and unfamiliar with the terms of the deal. The paperwork in the package had unneeded duplicates and seemed unusual to the closing officer. There was confusion around how the funds were to be dispersed even though Summit was in possession of the funds from my lender as well as the proceeds from the sale of my previous home. They believed they were instructed by my lender to hold funds pending confirmation of some paperwork. I had to personally call my lender to clear this up. (Myself and the seller's agent were left to wonder why this wasn't already handled?) Ultimately the funds were distributed to the seller and a "hand written" check was issued to me for the remaining balance. Unfortunately, the hand written check was not clearly legible so I was unable to deposit it into my account using an online banking app. I had to request a type written replacement check, which resulted in my access to those funds being delayed a week following the closing date. Since the check total was already accurately shown on the closing ALTA form, it is unclear why the check wasn't already type written and in the closing folder prior to the closing appointment. The closing officer was very nice and she was no doubt overworked but if I am rating the experience related to the business transaction, it was not a good one.