Very hard to get a hold of anyone. They rarely answered the phone, I had to send emails and copy a bunch of different people to get a response. They didn't communicate with me very well. I had to send out another blast email the day before closing to ask if they could send over my closing statement and schedule the signing. I was very stressed out about how last minute that was. I have also tried to call a few times after closing to confirm payment made to the home warranty company. I still can't get anyone on the phone.