From square one, Evergreen missed the mark with communication and professionalism. I was the one that needed to reach out to provide my payoff quote, they charged additional days of interest and a months worth of PMI because they couldn't execute a wire in time, didn't notify me when they couldn't look up the time my bank closed, and charged me a transaction fee to fix their error when they needed to wire the funds. Furthermore, the manager appears to have lied to me about a wire fee, because the value of the fee was $67 more than what my bank charged. I was shocked with the lack of care and professionalism, and for the fees paid to them, they are not worth the price.