Fidelity National Title

super thrilled w/ their service, Roni was wonderful.

Not the service I would expect from tenured agents. Rocky experience from start to end. I’m a young Asian woman. The treatment and communication received would have been different if I looked like the agents. I worked with one agent for 2-3 weeks and then was transferred. I received several emails stating that work needed to be completed. Earnest money was paid and all paperwork was done by my mortgage company and sent to Fidelity. My last interaction was in person to close on the house. The first person that greeted me was warm and friendly. She asked, “Are you the only one signing?” Her tone was definitely surprised. I replied, “Yes, just me.” The title agent I was just transferred to was meeting with another client. I was reassigned again to another agent to sign final documents. It was obvious this agent didn’t even review the paperwork. Her comments included, “Is this a condo?”, “Are you living by yourself?” Then she commented , “No matter how many people you have living in your house, you are responsible for the mortgage.” The documents clearly states it’s a single family home, and only 3 occupants. This includes my son and partner. Purchasing a house is a big milestone for the many people. Please review the documents being notarized by Fidelity and leave the micro aggression comments at home. This is a business.

They were great!

Smooth closing

The communication was clear and efficient.

The people at Fidelity were very helpful and friendly. Our closing date changed a couple of times and they were able to accommodate the schedule changes. They were also very patient in explaining each document during the closing process.

I received a warm welcome on the day of signing in their office, and they even engaged with my 7 year old and made her feel important/included during the signing because I had to bring her with me at the last second as a single momma. I really appreciate that!

They were a pleasure to deal with.

VERY fast and efficient!

Fidelity’s team provided excellent professional service and made our transaction very easy and fast.

Roni was great. Professional, knowledgeable, and responsive. My wife and I were in different states at the time of signing, and Roni had no problems arranging mobile notaries to complete the transaction on time. Thanks Roni!

Smooth transaction, easy to schedule appointment.

Fidelity made the closing process clear and easy. In addition, they took appropriate COVID precautions and I felt incredibly safe while attending my closing.

Very professional and show concern for customer difficulties. Punctual and impressively efficient.

A pleasure to work with