When I tried to arrange signing appointment - and explained that I live 60 miles north of Seattle - woman was very rude. not sure who it was that arranged appointment - but stated we had to go to Everett for signing - my mother in law is 8- years old and disabled. I had to drag her out to signing - once there - the notary stated that they have a mobile signing -and she actually lived down the street from us - she could have come to the house. Not very good customer service.