This title company is a sister company to Samson Properties, and they capitalized on their captive market (buyers / sellers). Not a lot of effort goes into their process, not much is electronic, and they make a big fuss about the smallest thing. They went as far as saying "we can't close today" because there was a last minute change that needed 10 minutes of work. We pushed on them and it was corrected and we closed on same day, but their attitude was terrible.