I was not that impressed with their service. I felt they were lazy and didn't take the time to even look at the information I provided to them before they started asking for the information again. Case in point. I hand filled out an information sheet and dropped it off at their office. Later that day I got an email from my realty company saying Ekko had not received the information sheet. I called Ekko and they said, "oh, we do have it, it just hadn't made it into the file yet." Second example, from the same information sheet I filled out and dropped off I provided all of the contact information for my HOA. Another person from Ekko contacted my realty company and said they needed that info. In turn my realty company contacted me and said to provide that info. It's very frustrating to keep providing the same information. All they had to do is look at the information sheet, but instead they emailed the realty company. I just think they were lazy. I would not recommend them to a friend.