Without Jill's help, I would not have been able to secure my home. Jill was very thorough from my very first interaction (when I approached her for a preapproval). After getting 3 or 4 preapprovals, I selected the one with the lowest fees. This turned out to be a bad move , because I found out pretty quickly that they would not be able to get all the paperwork needed to get the full condo loan approved. When I decided to change lenders, while in contract, my agent Jim Hitcher called Jill and explained that I was in contract and running out of time to close escrow. Jill gave me a call and gave me the confidence that she could get my loan approved. She is easy to talk to, has a friendly personality and she put me at ease (and welcomed me back... even though I had started with a different lender). Her enthusiasm, to jump in at the last minute to help me out, really showed. After talking to me, she agreed to immediately start working on my case, even before I had completely committed to using her (it took me a day or two before I told my previous lender to stop working on my loan). She accomplished more in those two days , than what my previous lender had accomplished in two weeks and I felt really confident that she would pull through for me. She has deep experience in condo loan financing, which is something that I was looking for . Even with this experience, since it was a new construction and she was not the builder's preferred lender...it was hard for her to secure all the condo/hoa paperwork needed to get my loan fully approved (because only the builders lender had access to some of the documents that she needed). She was very transparent throughout the process and told me exactly what my options were. The backup options (to get an attorney letter of opinion ) proved to be much harder than originally anticipated, because of the time constraints that were were in. Jill worked a miracle and found an attorney who would get us what we needed ...extremely quickly and at a reasonable cost. Jill went above and beyond my expectations and worked really hard to get my loan approved. I am very lucky to have Jill work on my loan. Without her help, I would not have been able to secure the property. I strongly recommend her and would not hesitate to use her in the future.