How live video-chat tours will make your life easier
Video touring allows you to see homes in a way that is most convenient for you.
- Live video-chat tours are especially useful to homebuyers moving to a new city, who would otherwise have to drive for hours or take a flight to see a home.
- Touring virtually can often speed up the buying process. So, when the U.S. housing market is competitive and homes are being sold quickly, you can keep one step ahead of the competition and win the house you want.
While touring via video chat does make the process more convenient, it’s important to note that there are always unknowns in buying any home, which are magnified when you haven't toured the home in-person. If possible, we recommend you consider seeing a home in-person before making an offer.
Frequently Asked Questions:
What if the cell connection is too poor for a video call?
If your cell phone connection is too poor for the video call, let your agent know and they will make other arrangements or reschedule the tour if necessary.
Can multiple video-chat tours be done on the same day?
Yes, you can virtually tour multiple homes with your agent on the same day. Once you’ve finished your initial tour, your agent will give you an estimate on how long it will take them to get to the next house. Once they arrive at the next property they will start the video chat again.
Aside from the video tour, what other ways can I see homes virtually?
Using Redfin’s online 3D Walkthrough feature, a buyer can easily glide from room to room throughout any Redfin listed home, no realtor required. This virtual feature provides a high-resolution, interactive view from every angle inside a home.
3D virtual home tours are a great tool to help you prioritize which homes you want to see further. If you see something that’s a total deal breaker, you can cross that home off your list. If you like what you see, you can get in touch with a real estate agent right away to schedule an in-person or live video tour.
What’s the difference between a 3D virtual home tour and a live video-chat tour?
With a 3D virtual tour, you can digitally tour homes on your own through the listing page on Redfin.com. You control which part of the house you look at and from which angle - think of it like Street View on Google Maps, but for the inside of a home.
A video-chat tour is a live tour with your Redfin agent. Your agent will physically be in the home, showing you around through video chat. You can speak with your agent in real time, ask them questions, and hear their immediate feedback about a property.
Can the entire homebuying process be completed virtually?
Yes, it can! Homebuyers who use Redfin’s mortgage and title service can close electronically (known as eClosings); meaning prospective homebuyers can see a home, bid on it, and close all online. However, eClosings are only available in participating states (Texas, Virginia, Pennsylvania, Minnesota, Maryland, Tennessee, Illinois and Washington, DC). Find out more about how fully digital home closings work.