Introducing Ask Redfin, an AI-Powered Tool to Quickly Answer Questions about For-Sale Homes - Redfin Real Estate News

Introducing Ask Redfin, an AI-Powered Tool to Quickly Answer Questions about For-Sale Homes

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Redfin is making it a little easier for you to quickly find information about homes on the market thanks to our new generative AI-powered virtual assistant, Ask Redfin! House hunters can use Ask Redfin, now available in beta, to learn about a listing, such as whether there’s an upcoming open house, monthly homeowners association fees, what school district the home is in and much more. Anyone searching via the Redfin iPhone app in the U.S. can opt in to the Ask Redfin beta.

 

We created Ask Redfin to help you easily find the information you care about within a home’s listing details, local market conditions, nearby schools, touring availability and more. Ask Redfin answers questions about home amenities (does this house have air conditioning?), market conditions (what do homes in this area typically sell for?), and zoning (can I build an ADU?), among other topics. It’s integrated with our support team, so you can be quickly connected to a licensed real estate agent if your question goes beyond the details of the listing, such as how to make an offer or to get an agent’s opinion on the market value of a home.

You’ll automatically see Ask Redfin on a home’s listing page if you’re using the Redfin iPhone app to search for homes in the following metros: Atlanta, Boston, Charlotte, Chicago, Dallas, Las Vegas, Philadelphia, Portland (Oregon), Phoenix, Sacramento, Tampa and Washington, D.C. If you’re searching for homes outside of those areas, you can opt-in to the experience by logging into your account, visiting the My Redfin section of the app and selecting “Try Ask Redfin.” This will turn on Ask Redfin for use on any U.S. listing, regardless of where the home is located. 

“When you’re house-hunting, details about all the homes you’re considering start to blur together,” said Dallas Redfin Premier Agent Casi Fricks. “Ask Redfin will be an asset to buyers looking for fast answers 24/7. And, if a buyer wants to take next steps, get more expert insights or discuss their options, they’re quickly connected to an agent who can help.”

Ask Redfin uses large language models to tap nearly all of the publicly available information on a home’s listing page and beyond to respond to queries. 

“We include an enormous amount of data on every listing you find on Redfin because homebuyers deserve as much insight into a home as possible,” said Ariel Dos Santos, Redfin Senior Vice President of Product and Design. “Ask Redfin makes it easy and effortless for customers to find the information they want to know.” 

You’ll need the latest version of the Redfin iPhone app to use Ask Redfin. To upgrade to the latest version, visit Apple’s App Store and tap “update” on the Redfin app. If you don’t already have our app, you can download it by visiting Apple’s App Store and tapping “get” on the Redfin app. 

Angela Cherry

Angela Cherry

Angela tells stories about the housing market, what it's like for people trying to buy, sell, or rent a home, and how technology is changing the way we do it all. She loves going to open houses and stalking listings on the Redfin app for her friends. Her home is always a work in progress, and her kids and dogs ensure all home improvements are more marathon than sprint.

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