Aella Fan 讲中文

Aella is an extremely diligent, dedicated, responsive and knowledgeable agent. She put in a lot of effort educating us about the Bay Area housing market and helped us narrow down our search area based on our preferences. She spent several hours explaining how area comps worked, went into detail about each disclosure helping us understand how to make a decision about a house. She never pressured or rushed us into making a decision. Always gave us a realistic picture about areas, houses and neighborhoods we saw. She never asked us to take a step we were not comfortable with and never downplayed our legitimate concerns during our search. She instilled confidence in us that we’d get the house that we truly like and we’d pay a price that we think is appropriate. She always reminded us to not get carried away during bidding process and be aware of our budget all the time. Aella was always available to talk or discuss when we had something. She helped communicate effectively with the sellers agent and other parties when needed and helped handle some unexpected scenarios in our closing process with professionalism. I think we couldn’t have asked for a better companion in our search for our first home. It was a great experience working with Aella. We would definitely recommend her to any new or experienced home buyer.

Aella is very nice and easy to work with. She is very knowledgeable about the market conditions and always suggested price point competitive enough, but not over priced. I also learned a lot from Aella about home constructions. For each home I am interested in, not only she examined the disclosure package, she often went on-site multiple times to check if there are potential issues, and asked me to call for specialized inspections such as foundation, structural, or termite if there is such need. Highly recommend Aella to home buyers!

Accommodating, flexible. Prompt responses. Very knowledgeable.

We had an amazing experience working with Aella in our home buying process. Being first time home buyers, we had no knowledge on the overall process. Aella made it very easy and helped us ramp up to speed. She is very thorough in explaining pros and cons of every single home. The best part of Aella is she is very prompt in responding. Be it an email or imessage, she is super fast in her response. Aella's attention to details in reviewing the disclosures, and helping us understand deserves 100/100. We highly recommend Aella for anyone who is seeking to buy/sell a home. Looking forward to working with her in future again if possible.

We had the absolute pleasure of working with Aella, and we couldn’t be happier with the experience. From start to finish, she was a true expert, offering invaluable housing market advice that helped us navigate the complexities of purchasing a home in today’s market. She guided us to check out different neighborhoods that matched our needs, and her knowledge was instrumental in helping us make informed decisions. Throughout the process, Aella worked tirelessly, going above and beyond, especially when it came to helping us with multiple offers. She was always available outside of normal business hours, promptly sending us disclosures and property details, ensuring we had everything we needed to move forward. Her strategic guidance when submitting offers was incredibly helpful, and we are so grateful for her insight and expertise. Thanks to Aella advocating for our family to the last seller's agent, we were able to secure our dream home, and we couldn’t have done it without her dedication and professionalism. We highly recommend her to anyone looking to buy or sell—she is simply outstanding!