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Redfin Agent
All Reviews
All2012 (6 Homes)
Customer chose not to leave public comments.
Townhome buyer closed Apr '12
Livermore, CA
Livermore, CA
$438K • 3 Bed, 2.5 Bath, 2029 Sq. Ft.
It is such a refreshing pleasure to work with people of integrity. Amber and her team were active and communicative during the entire process, from finding properties to making an offer. When we were down to the wire, the Redfin team stepped it up, as if they were working on their own home purchase. The entire experience was amazing. I highly recommend Redfin.
House buyer closed Apr '12
4804 Marcella Ct, Livermore, CA
4804 Marcella Ct, Livermore, CA
$471K • 4 Bed, 2.5 Bath, 2055 Sq. Ft. • Multiple offers
Amber was very knowledgeable and great to work with throughout the process. She was VERY responsive to all emails, texts and questions. Great job.
Amber is a fantastic agent! She asks questions to determine what her clients want and then listens carefully to her client's wishes. She is very bright and hardworking. We always got instant responses from Amber, even evenings and weekends. She was either naturally a perfect fit for us, or she adapted her style perfectly to our needs. We never felt that Amber tried to influence our decision making process to expedite closing a deal. She is an excellent negotiator and really represents her clients' interests in the deal. We have worked with other agents before and the experience we had with Redfin was by far preferable. We enjoyed working with the entire Redfin team that helped us and will certainly use them again.
House buyer closed Mar '12
9 Williams Ct, Orinda, CA
9 Williams Ct, Orinda, CA
$786K • 5 Bed, 3 Bath, 3124 Sq. Ft. • First-time buyer
She is great helper to us and someone we can try during purchase process. She is well equipped with wide variety of experiences and seems to have answer ready for unexpected events.
House buyer closed Mar '12
San Ramon, CA
San Ramon, CA
$800K • 4 Bed, 2.5 Bath, 2774 Sq. Ft.
Amber was professional and got our offer out immediately, even over a holiday weekend. She was prompt at answering our questions by email and phone. We weren't able to close on the house, but that wasn't Amber's fault. We would recommend Amber to other Redfin buyers.
House buyer Offer Not Accepted
Pleasanton, CA
Pleasanton, CA
$779K • 3 Bed, 2.5 Bath, 2116 Sq. Ft. • First-time buyer
2011 (59 Homes)
Amber was a great negotiator always on your side. She has demonstrated professionalism in the real estate industry, making sure all milestones are taken care of. My only complain, is that her focus is only making sure the deal is close, and lack the human touch that the traditional process provided. At times, she forgot she actually works for the Buyers. But overall, she was better than average to work with.
House buyer closed Dec '11
Orinda, CA
Orinda, CA
$730K • 4 Bed, 2.5 Bath, 2209 Sq. Ft. • First-time buyer
We couldn't have been happier working with Amber and her team. They always took time to explain things to us at every point during the home-buying process. As first-time buyers we really appreciated being able to ask questions without feeling like we were inconveniencing anyone. Amber represents a lot of buyers, but was extremely responsive anytime I needed to get a hold of her. The number of deals she closes seemed to really work to our advantage since she fully understood every aspect of the transaction. In addition to being reliable and knowledgeable, Amber always seemed to have our interests in mind. We really felt like we could trust her. Amber and her team seemed to pride themselves on making sure that everything went smoothly. I was impressed at how organized and coordinated they... Show More
House buyer closed Dec '11
Pleasanton, CA
Pleasanton, CA
$779K • 4 Bed, 2.5 Bath, 2024 Sq. Ft. • First-time buyer • Multiple offers
Amber is very professional,efficient,thorough and pleasant to work with. Our home buying process went very smoothly with her helping us.
House buyer closed Dec '11
San Ramon, CA
San Ramon, CA
$950K • New construction • First-time buyer
Home buying experience with redfin was great. Our Agent Amber Zhan was knowledgeable in home buying process and her team was always willing to accommodate the requests whether its for showing new houses even after writing the offer or providing the requested documents. Amber went extra mile in talking to lender and tracking the loan process. Overall the it was pleasant experience.
House buyer closed Nov '11
San Ramon, CA
San Ramon, CA
$690K • 5 Bed, 3 Bath, 2633 Sq. Ft.
Amber was knowledgeable about the home buying process. She also handled my temperment very well. There were times that I was frustrated with the offer and counter offer process and Amber brought me back every time. I was very impressed by that. I valued her opinions and felt that she was on our side the whole time. I am very please that we worked with Amber and her team to buy a home.
House buyer closed Nov '11
Concord, CA
Concord, CA
$368K • 3 Bed, 2 Bath, 1568 Sq. Ft. • First-time buyer
We are extremely happy with Amber Zahn's team. They are group of people working together. Dana helped us with our home seach until we found what we wanted and Sonal Basu and Amber helped us with the closing process for our home. Along with this we received our bonus check too, which help us to buy energy efficient refrigerator, washer and dryer for our new home. I would like to recommend them to all my friends and family members. Thanks for all your help!!
House buyer closed Oct '11
Dublin, CA
Dublin, CA
$844K • New construction • First-time buyer
Customer did not leave review comments.
Very helpful in making sure we had everything taken care of, even down to the smallest details. If she was unavailable she made sure someone could help us out if we needed something. Love the new home, Thank You so much!
House buyer closed Sep '11
Walnut Creek, CA
Walnut Creek, CA
$810K • 4 Bed, 2.5 Bath, 2050 Sq. Ft.
I loved the redfin experience. Overall it was great. Sonal was fantastic in making sure everything that needed to get done got done =). Thank you so much for making the whole house buying a great memory for our family.
House buyer closed Sep '11
San Ramon, CA
San Ramon, CA
$511K • 3 Bed, 2.5 Bath, 2067 Sq. Ft.
Amber was very proactive and provided candid response. All of the field agents that I had experienced were very professional and very patience and I did not feel any pressure while touring. I recommend buying a house with redfin..... especially happy to see the 50% comission cheque after close of escrow!!
House buyer closed Sep '11
San Ramon, CA
San Ramon, CA
$465K • New construction
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Pleasanton, CA
Pleasanton, CA
$630K • 3 Bed, 2.5 Bath, 1610 Sq. Ft. • First-time buyer
There are not enough compliments to offer Amber and her team regarding our Redfin experience. Redfin's business model fit our buying needs perfectly. As repeat buyers we were already familiar with the buying process. Additionally, I am a business minded person so we felt we already had a strong beginning. We must have looked at 40+ homes with Redfin over 12 months. We never felt pressured to buy any of them or felt we were putting them out by showing us so many homes. We worked with 3 different field agents - all were helpful, friendly and knowledgeable. Amber put in 3 other offers for us before we bought this home. Two were rejected and one we rejected a counter. Whenever we dealt with Amber regarding contract issues, she was always professional. We appreciate how she operates in a... Show More
House buyer closed Aug '11
Walnut Creek, CA
Walnut Creek, CA
$660K • 4 Bed, 3 Bath, 2030 Sq. Ft. • Multiple offers
It took some time for us to be communicating properly. However, in the end, Amber helped a lot and adequately represented my interests. I recommend her.
House buyer closed Aug '11
Dublin, CA
Dublin, CA
$730K • 5 Bed, 3 Bath, 2522 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Castro Valley, CA
Castro Valley, CA
$749K • 4 Bed, 2.5 Bath, 2605 Sq. Ft. • First-time buyer
We are first time home buyers and so I had many questions, worries etc and Amber never rushed with us and always took time to answer all of our questions and calm our nerves. I was extremely impressed with her professionalism. Everything went very smoothly and I always felt she had our best interest in mind. It was a multiple offer situation and she had great advice and the entire experience with Redfin was extremely positive. They met all deadlines, kept things on target and I felt comfortable putting the stress of home buying in their hands. Thanks Amber!!
House buyer closed Aug '11
229 Aptos Pl, Danville, CA
229 Aptos Pl, Danville, CA
$1.18M • 5 Bed, 3.5 Bath, 3769 Sq. Ft. • First-time buyer • Multiple offers
She was knowledgeable and prompt.
House buyer closed Aug '11
San Ramon, CA
San Ramon, CA
$890K • 4 Bed, 3.5 Bath, 3827 Sq. Ft.
Tom Hendershot did a very professional job. He filled in the gaps that the buying agent didn't do. Great job!
Amber was quick to respond back whenever I had a question or dilemma. Amber was very knowledgeable in the entire home buying process, especially for a first time home buyer like myself. I had researched on a lot of information before pursing a home and Amber found many major/minor details that helped me narrow down what kind of home I would be pursuing. Amber has a great team as well. Sonal is her coordinator and she help managed appointments and 3rd parties without me going through the headaches and stress. There are other 3rd party lenders that have a great rapport with Amber and you can tell right away because they respect her and her team.
House buyer Offer Not Accepted Aug '11
Walnut Creek, CA
Walnut Creek, CA
$579K • 3 Bed, 2 Bath, 1593 Sq. Ft. • First-time buyer
We had a great experience with the entire Redfin team over the last 2-3 years. From Amber & Sonal on our closing, to Scott, Tom and other members of the tour team. They were always prompt and accurate in their communications, and when it came to negotiations, had a bevy of tactics that we could employ. I would highly recommend them.
House buyer closed Aug '11
Lafayette, CA
Lafayette, CA
$962K • 4 Bed, 2.5 Bath, 3053 Sq. Ft. • First-time buyer
Amber was sort of thrown into the deep end with us after we had started with a different agent. We ran into a lot of problems with our lender. Through it all, Amber remained in frequent contact. She was helpful and communicative, and took point with forcing results from the lackadaisical loan agent. I would work with Amber and Redfin again, when we are back in the market.
House buyer closed Jul '11
Alameda, CA
Alameda, CA
$550K • 5 Bed, 2 Bath, 1880 Sq. Ft.
Amber was wonderful to work with. She knew the area, how to negotiate and how to make an offer. We found out dream house through Redfin, and were able to put together the offer that got us that house (when there were 3 offers within 72 hours of it listing).
House buyer closed Jul '11
Walnut Creek, CA
Walnut Creek, CA
$665K • 3 Bed, 2 Bath, 1936 Sq. Ft. • Multiple offers
As first time buyers, our start with Redfin was a little rocky. Getting answers to direct questions was no problem but nobody seemed willing or interested in helping with advice. Once we figured out exactly what we were looking for Amber & her team were an amazing, well-oiled machine. They worked around our busy schedules and marshaled all the involved parties for a very fast and smooth closing.
House buyer closed Jul '11
Walnut Creek, CA
Walnut Creek, CA
$675K • 5 Bed, 4 Bath, 2770 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer closed Jul '11
1948 Everidge Ct, Walnut Creek, CA
1948 Everidge Ct, Walnut Creek, CA
$650K • 4 Bed, 2.5 Bath, 2573 Sq. Ft.
Amber was a pleasure to work with. Although I own my current home, this was the first time I actually went house hunting and experienced the home purchase process. My husband and I placed bids on 3 different properties, including the one we ultimately purchased. For each offer, Amber carefully explained the process and patiently answered our numerous follow up questions and "what ifs" along the way. She and her team were always professional and stayed on top of all of the requirements needed to close our home. This was particularly important because the seller of the home that we purchased required that we close escrow in 21 days. Amber worked tirelessly with our mortgage broker to push things along with the inspectors and the lenders. She and Sonal Basu kept my husband and I in the... Show More
House buyer closed Jul '11
Alamo, CA
Alamo, CA
$720K • 3 Bed, 2 Bath, 1340 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Jun '11
Moraga, CA
Moraga, CA
$987K • 5 Bed, 3.5 Bath, 2882 Sq. Ft. • First-time buyer • Multiple offers
Amber and her team were pretty much what I was looking for. They listened and communicated effectively. They were punctual and patient on tours and with responses to my questions. There was pretty much no pressure or pushing. Until we zeroed in on a home and got the process started, we were probably not the easiest of clients. My wife and I saw a lot of houses (both open houses and redfin tours), got disclosures on many, disagreed on some, made offers that were outbid, etc. We felt that we had time on our side, so we took our time trying to find the right house. Going at our pace was not a problem for Amber and her team. Once we got into contact, Amber took the time both on the phone and via email to answer any and all questions that we had. She was there with us the whole way and... Show More
House buyer closed Jul '11
Moraga, CA
Moraga, CA
$809K • 4 Bed, 2 Bath, 1700 Sq. Ft. • First-time buyer
We appreciated her efforts.
We are very thankful for all the help provided by Amber. We are aware that a home purchase is always very stressful and hectic but Amber made it simple and very smooth. She was always on top of all the details and provided insight as to how to handle all paperwork necessary. Her help and diligence were, without a doubt, the ingredient necessary to make the purchase a complete success and on time! I would like to highly recommend Amber for all your real estate services.
House buyer closed Jun '11
125 Terrazzo Cir, San Ramon, CA
125 Terrazzo Cir, San Ramon, CA
$860K • 4 Bed, 3.5 Bath, 3385 Sq. Ft. • Multiple offers
Amber has been an invaluable resource throughout the buying process. Ours was not a simple or straightforward purchase due to property issues, but she always kept our interests first. When difficult decisions had to be made, her advice was accurate and reassuring. Thank you Amber!
House buyer closed Jul '11
Orinda, CA
Orinda, CA
$940K • 4 Bed, 3 Bath, 2638 Sq. Ft.
We bought our first home through a regular sale. Amber was absolutely fantastic. She always protected us as Buyers. Her experience in the market and good attitude did show when she had to interact on our behalf with the Sellers. We are very pleased with our experience with Amber and would certainly buy our next home through Redfin and Amber!
House buyer closed Jun '11
6819 Corte De Flores, Pleasanton, CA
6819 Corte De Flores, Pleasanton, CA
$715K • 4 Bed, 2.5 Bath, 1977 Sq. Ft. • First-time buyer
Very difficult to coordinate the home showing with the agents. Not available on an call basis.
House buyer Offer Not Accepted
Concord, CA
Concord, CA
$350K • 3 Bed, 2 Bath, 1610 Sq. Ft. • First-time buyer
Amber is all business which can appeal to some and not others. My opinion is mixed as we submitted several offers - none of which were accepted. It's hard to say why but I believe being more committed to the success could have helped. Once the offers were rejected all communication stopped until we submitted another. It left the impression that we were just a number.
House buyer Offer Not Accepted
Pleasanton, CA
Pleasanton, CA
$799K • 4 Bed, 2.5 Bath, 1956 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Jun '11
Pleasanton, CA
Pleasanton, CA
$718K • 4 Bed, 2.5 Bath, 2267 Sq. Ft.
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Oakland, CA
Oakland, CA
$369K • 2 Bed, 1 Bath, 1216 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed May '11
Dublin, CA
Dublin, CA
$790K • New construction • First-time buyer
This was our first home purchase and Amber guided us through the whole process. She was patient while we house hunted for months and constantly changed our minds. Amber and her team were always punctual, communicated clearly, and Amber was a fantastic advocate. She worked so efficiently with everyone involved it really made the process easy for us. Thank you!!
Townhome buyer closed Jun '11
Walnut Creek, CA
Walnut Creek, CA
$490K • 3 Bed, 2 Bath, 1828 Sq. Ft. • First-time buyer
Amber and her team of Marty Hendren (field agent) and Sonal Basu (coordinator) were great to work with, they were always very professional, responsive, knowledgeable and concerned with our interests. To me the Redfin experience was going from a salesperson to an account manager. They were not trying to sell but instead they successfully managed the relationship between everyone needed to buy a house while providing there experience to help us navigate the long path towards closing.
House buyer closed May '11
Walnut Creek, CA
Walnut Creek, CA
$560K • 5 Bed, 2 Bath, 2057 Sq. Ft. • Multiple offers
Amber provided excellent service on the purchase of a bank-owned property in Livermore. She facilitated a complex transaction and negotiated our terms effectively. She provided detailed insight into the home buying process including the intricacies involved when dealing with bank owned properties. We met all deadlines and closed on time, thanks to her help making sure all parties stayed on track. I would definitely recommend Amber to anyone looking to purchase a home in the East Bay.
It has been an joy to work with Amber and her team. They always answer our questions promptly and efficiently.
House buyer closed May '11
Walnut Creek, CA
Walnut Creek, CA
$650K • 3 Bed, 2.5 Bath, 2095 Sq. Ft. • Multiple offers
Really a wonderful experience working with Amber, Sonal and Scott. They were extremely proactive in providing info to the lender and us. Very amiable team. We owe are smooth escrow and timely closing to the team.. They are very professional and provided everything on time. Made us feel like they were really interested in working for us ! We are very thankful to them.
Condo buyer closed May '11
3362 Monaghan St, Dublin, CA
3362 Monaghan St, Dublin, CA
$398K • 3 Bed, 2.5 Bath, 1897 Sq. Ft. • First-time buyer
Amber is really great. She helped us at every stage of home buying process specially working very closely with us during the offer discussion process, offer submission, negotiating with the seller for a better deal , assisting at every step after the offer is accepted, explaining clearly the various steps involved during the contract process & before & after the close of escrow. Also working with the lender to make sure everything is done in time during the loan approval process as well. With the assistance of Amber, we never felt that we are left alone anytime & we always felt that Amber is on our side & will make sure everything is done in the proper way. There was so much documentation involved in the entire process. But we never felt it like that as Amber explained clearly to us any... Show More
House buyer closed Apr '11
San Ramon, CA
San Ramon, CA
$715K • 3 Bed, 2.5 Bath, 2129 Sq. Ft. • First-time buyer • Multiple offers
Amber was very efficient, hard working and easy to work with. She was very easy to reach by email and telphone. Highly recommended
House buyer closed Apr '11
Alamo, CA
Alamo, CA
$1.2M • 4 Bed, 4 Bath, 3208 Sq. Ft. • First-time buyer • Multiple offers
Amber was responsive and helpful. Amber knew the process and also kept me posted on what is happening throughout the transaction.
House buyer closed Apr '11
Dublin, CA
Dublin, CA
$635K • 4 Bed, 3.5 Bath, 2179 Sq. Ft.
Customer chose not to leave public comments.
House seller Did Not Sell
Albany, CA
Albany, CA
$499K • 2 Bed, 1 Bath, 859 Sq. Ft.
Amber offers great real estate services. She is helpful and dedicated. I enjoy working with Amber.
Townhome buyer closed Apr '11
Dublin, CA
Dublin, CA
$470K • 4 Bed, 3.5 Bath, 2112 Sq. Ft. • First-time buyer
Prompt and effecient.
House buyer closed Apr '11
San Ramon, CA
San Ramon, CA
$740K • 4 Bed, 3 Bath, 2758 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Condo buyer Offer Not Accepted
Alamo, CA
Alamo, CA
$595K • 3 Bed, 2 Bath, 1891 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Apr '11
San Ramon, CA
San Ramon, CA
$473K • 3 Bed, 2 Bath, 1407 Sq. Ft.
Amber and her team were very responsive. They helped with every step in the whole process buying a house.
House buyer closed Mar '11
Castro Valley, CA
Castro Valley, CA
$521K • 3 Bed, 2 Bath, 1802 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer Offer Not Accepted
San Ramon, CA
San Ramon, CA
$535K • 4 Bed, 3 Bath, 1811 Sq. Ft. • First-time buyer
Amber was great. She listened and took time helping us understand each step of the transaction. We always felt like she was on our side.
House buyer Offer Not Accepted
Pleasanton, CA
Pleasanton, CA
$595K • 4 Bed, 2 Bath, 1785 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Mar '11
Dublin, CA
Dublin, CA
$775K • 5 Bed, 4 Bath, 3272 Sq. Ft. • New construction • First-time buyer
She has been of great help during our home search.
House buyer closed Feb '11
San Ramon, CA
San Ramon, CA
$1.05M • 5 Bed, 5 Bath, 4360 Sq. Ft. • New construction
Very professional and courteous, also very busy. May not be the best fit for the first time home buyer who needs more of a personal touch but perfect for those who want business conducted in an efficient manner. We made it through and thanks to her efforts and the efforts of her team, closed on time. There were a few questions they couldn't answer, and to their credit, were quick to refer us to the appropriate source for the correct answer which is a good thing. No smoke blowing here. Truthful, and honest.
House buyer closed Mar '11
Antioch, CA
Antioch, CA
$215K • 3 Bed, 3 Bath, 1762 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Amber is doing a good job. From my expereinece with Coldwell Banker, Century 21, Keller Williams and ZipRealty, Redfin has the same or better real estate purchasing service. And Redfin put more money in my packet.
Customer did not leave review comments.
When Charmaine went on maternity leave, I was apprehensive about using a different agent, but Charmaine assured me that Amber was very capable. She was right. Amber patiently handled all my questions, communicated well, and went to bat for us on critical issues.
House buyer closed Jan '11
Walnut Creek, CA
Walnut Creek, CA
$351K • 4 Bed, 2 Bath, 1742 Sq. Ft.
2010 (53 Homes)
Amber and her team were always there when we needed help and guidance! She was on top of things and enthusiastic and most importantly grounded us in reality when it came to practical matters when going through a complex transaction that home buying is. We enthusiastically and strongly recommend Amber and Redfin to anyone looking to buy or sell a home based on her excellent experience.
House buyer closed Dec '10
San Ramon, CA
San Ramon, CA
$830K • 4 Bed, 2.5 Bath, 2523 Sq. Ft.
Amber and tean were a delight to work with! This was my first home purchase and everyone took the time to educate me along the way. I would- without a doubt- recommend Redfin and personally use them again!!!
Condo buyer closed Dec '10
Walnut Creek, CA
Walnut Creek, CA
$349K • 2 Bed, 2 Bath, 1357 Sq. Ft. • First-time buyer
Amber was cordial and knowlegeable. However, and I am not certain this was her responsibility but specific info needed for closing documents was not included for title company; ie: house title was to be in trust and house was being leased back to the builder.
House buyer closed Dec '10
Brentwood, CA
Brentwood, CA
$407K • New construction
Amber Zahn and her team (Sonal Basu, Scott Galen, and Martin Hendren) have made our home buying experience as painless as possible, and we are very appreciative of all the hard work they had put in. Amber in particular was very prompt, regardless of the time of the day or the day of the week, in addressing our concerns, questions, and inquiries for information. She had shown due diligence in understanding our needs, mapping out and executing plans in a timely fashion toward buying our dream home! If not for the lack of face to face meetings, we'd have given her 10/10 ratings, no problem. Regardless, we'd gladly recommend her services to our friends and family without any hesitation. We'd also like to take this opportunity to extend our many thanks to our field agent: Scott Galen, he had... Show More
House buyer closed Dec '10
Danville, CA
Danville, CA
$623K • 4 Bed, 2.5 Bath, 2080 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Dec '10
Brentwood, CA
Brentwood, CA
$352K • New construction • First-time buyer
Amber was very attentive, keeping I touch with me promptly about occurrences that happened throughout the process of closing of my house. She was also very good at being a very diplomatic go-between for me in dealing with the difficulties of dealing with the sellers. She negotiated a lower selling price for me when the house appraised at lower than the agreed upon sale price. I am very grateful that she was working with me.
House buyer closed Dec '10
641 Martingale Ct, Danville, CA
641 Martingale Ct, Danville, CA
$1.08M • 4 Bed, 4.5 Bath, 3452 Sq. Ft. • New construction
Customer chose not to leave public comments.
House buyer closed Dec '10
Pleasant Hill, CA
Pleasant Hill, CA
$520K • 5 Bed, 2.5 Bath, 1995 Sq. Ft. • First-time buyer
Amber was great throughout the negotiation process of this contract. Even though I did not meet her in person I never felt the need as she was always available for me to advise and protect my interest.
Condo buyer closed Dec '10
7722 Stoneleaf Rd, San Ramon, CA
7722 Stoneleaf Rd, San Ramon, CA
$575K • 3 Bed, 2.5 Bath, 2252 Sq. Ft. • First-time buyer
Amber and her staff were an absolute pleasure to work with. They were always responsive and more than willing to accommodate just about everything I asked for or needed. I will indeed recommend Amber and her staff to anyone I know who is in the market for a new home.
House buyer closed Dec '10
Walnut Creek, CA
Walnut Creek, CA
$525K • 3 Bed, 2 Bath, 1767 Sq. Ft.
It was a very tight schedule for us to get the house we found, and Amber was available even on weekends to get this through. She was driving things with our lender also to ensure closure. We hit a few snags, but overall, we did get the house. So success for the team and us. Everything was done in a timely manner. Even when I was traveling. Our field agent Dana was very nice, prompt, and helpful. We enjoyed working with her.
House buyer closed Dec '10
Pleasanton, CA
Pleasanton, CA
$695K • 5 Bed, 2.5 Bath, 2469 Sq. Ft.
Great Service. Diligent. Highly recommended.
House seller Did Not Sell
Berkeley, CA
Berkeley, CA
$529K • 3 Bed, 2 Bath, 1179 Sq. Ft.
Amber was a fantastic communicator during the purchase of our home in Lafayette. She kept all parties "on track" through deadline extensions encountered in the transaction. We were very pleased by our buying experience, as far as the Redfin team is concerned, and would use their services again. Best Regards, John
House buyer closed Nov '10
Lafayette, CA
Lafayette, CA
$1.01M • 3 Bed, 3 Bath, 3027 Sq. Ft.
Though I have finally decided not to work with Redfin but Amber's professionalism has made a very good impressions on me. She explained everything clearly to me which should have been done by the field agent. And she also illustrated options that I can have regarding my special case. She is extremely helpful and trustworthy to work with.
House buyer Offer Not Accepted Dec '10
Pittsburg, CA
Pittsburg, CA
$360K • New construction • First-time buyer
Customer did not leave review comments.
House buyer closed Nov '10
Concord, CA
Concord, CA
$530K • 4 Bed, 3 Bath, 2537 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Condo buyer closed Nov '10
Walnut Creek, CA
Walnut Creek, CA
$420K • 2 Bed, 3 Bath, 1417 Sq. Ft. • First-time buyer
Amber was incredibly helpful and on top of things. Unfortunately, our deal feel through, but I'd be happy to work with Amber again on a future offer.
House buyer Offer Not Accepted Oct '10
5532 Shattuck Ave, Oakland, CA
5532 Shattuck Ave, Oakland, CA
$354K • 2 Bed, 1.5 Bath, 974 Sq. Ft. • First-time buyer
Detail oriented. Always helpful and available. Don't buy a house without the REDFIN team!
House buyer closed Nov '10
Concord, CA
Concord, CA
$419K • 4 Bed, 2 Bath, 2004 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Nov '10
Concord, CA
Concord, CA
$282K • 4 Bed, 2 Bath, 1272 Sq. Ft.
My husband and I fortunately worked with Charmaine Frank and Amber Zahn. This was our first experience with selling a home and needless to say, we had many questions, concerns,and fears. Charmaine and Amber were always very patient, kind, and extremely informative. We were in contract three different times within three months. The reasons for this had nothing to do with Redfin or our home primarily loan issues on the buyers end. It was a roller coaster ride and throughout the ups and downs both Charmaine and Amber performed their duties with a level of confidence and obvious expertise. This accompanied by the fact that they always put our best interest first and foremost allowed us to feel at ease even during the storms. Charmaine is an expert in her field and knows how to communicate... Show More
House seller closed Nov '10
Pleasanton, CA
Pleasanton, CA
$705K • 4 Bed, 2 Bath, 1808 Sq. Ft.
Working with Redfin and Amber was great! It took many many home tours and several offers before we finally bought our house. I believe we would not have been able to see as many homes as we did, in as many different locations, with a standard real estate agency. I would highly recommend Redfin to anyway looking to purchase a home in the Bay Area. We worked with many different people at Redfin including: Tom, Frank, Sue, LaFonda, Jennifer, Ivy, Sonal, etc. Everyone was great on all of the home tours, as interested to check out the different homes as we were. Most importantly, was that everyone genuinely seemed to love their jobs, and did not try to push us in to a "buy this home situation". The process of having separate people who do the home tours versus those who work on the offers,... Show More
House buyer closed Nov '10
Hayward, CA
Hayward, CA
$465K • 3 Bed, 3 Bath, 2610 Sq. Ft.
Customer did not leave review comments.
House buyer Offer Not Accepted Oct '10
18587 Sheffield Rd, Castro Valley, CA
18587 Sheffield Rd, Castro Valley, CA
$639K • 4 Bed, 3 Bath, 2036 Sq. Ft.
Customer did not leave review comments.
House buyer closed Oct '10
Moraga, CA
Moraga, CA
$1.1M • 4 Bed, 2.5 Bath, 3424 Sq. Ft.
Amber was very effective throughout the process. Based on the Redfin business model, we expected the most support in pulling through the closing stages of the process, not so much in the earlier stages of actually finding a place, which is what we received. Two items that we found non-optimal: 1) agents do not actually see the property in person, which may be a limitation in negotiations with the seller's agents (inherent in the business model) 2) the recommended aggressive closing period was non-achievable and put the completion of the deal at risk. However, for the many items that had to be resolved throughout the process, Amber did a great job and was tenacious in following up with all parties. We found her a great resource, good accessibility especially via e-mail (which is how I... Show More
House buyer closed Oct '10
Castro Valley, CA
Castro Valley, CA
$725K • 4 Bed, 3 Bath, 2697 Sq. Ft. • First-time buyer
When things get rough and complicated, a true real estate professional is not nice to have but necessary. Amber has knowledge to help her client. She is patient to explain all the details, and can hold her client's hands and calm them down when things went wrong. I am grateful for her help.
House buyer closed Oct '10
Lafayette, CA
Lafayette, CA
$1.32M • 4 Bed, 4 Bath, 2797 Sq. Ft.
Amber and Redfin were wonderful to work with. They were friendly, helpful, and responsive. They took the time to explain the process to us, which was very helpful as first time home buyers. Her experience and professionalism made the whole process go very smoothly.
House buyer closed Oct '10
Walnut Creek, CA
Walnut Creek, CA
$735K • 4 Bed, 2 Bath, 2082 Sq. Ft. • First-time buyer
Amber is extremely professional and sensitive to busy and tight scheduling. As a first time home buyer, she took the time to explain the buying process. I'd recommend her without reservation.
House buyer closed Oct '10
Pleasant Hill, CA
Pleasant Hill, CA
$475K • 3 Bed, 2 Bath, 1782 Sq. Ft. • First-time buyer
Amber always available to assist and answer any question throughout the whole process of buying a property. She also provides inputs and suggestions/recommendations to the client (i.e., me). I definitely recommend Amber to my friend or acquaintance.
House buyer Offer Not Accepted Aug '10
Dublin, CA
Dublin, CA
$650K • 3 Bed, 3 Bath, 2430 Sq. Ft. • Multiple offers
I don't have enough great words to describe working with Amber. She is honest, candid, and very clear. The real estate industry is fraught with twists and turns and there doesn't seem to be a guide anywhere that you can refer to to find out if you're being lied to or not. Amber became my guide throughout this process, and gave me the security I needed to make decisions. My original lender backed out based on circumstances beyond my control (do not use US Bank in San Francisco- their mortgage consultant expert has no concept of customer service), and she immediately found a second lender to step in and ensure that I close on time. I could not have done this without her.
House buyer closed Oct '10
Oakland, CA
Oakland, CA
$575K • 3 Bed, 1 Bath, 1394 Sq. Ft. • First-time buyer
It's a different way at Redfin, less of the touchy-feely stuff, but after all it's a business transaction, not a vacation. Everything goes swiftly mostly by email or phone, which is how I prefer it. Things are getting done. Amber gives you her advice, but lets you make your choices. Overall a great experience! Thanks Amber & Team.
House buyer closed Sep '10
El Cerrito, CA
El Cerrito, CA
$530K • 2 Bed, 1 Bath, 1101 Sq. Ft.
Customer did not leave review comments.
House buyer Offer Not Accepted
7425 Muirwood Ct, Pleasanton, CA
7425 Muirwood Ct, Pleasanton, CA
$720K • 4 Bed, 2 Bath, 2201 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer closed Sep '10
405 Tice Hollow Ct, Walnut Creek, CA
405 Tice Hollow Ct, Walnut Creek, CA
$1.06M • 4 Bed, 3.5 Bath, 3150 Sq. Ft.
I would have liked to have meet in person at least once...as this face to face can really get people on the same team very well... Sometimes...there were too many emails when a phone call would have been more prudent, as time was of the essence.... all said...Amber did great and followed up with everything she said she would... she was a good director of the hard foreclosure process.... so review....more phone calls (less emails) meet in person at least once... and all is good another edfin thing....it was diserning to have new people pop up throughout the process at the last minutes of the deal going through... see me website for more... www.sameteam.us
House buyer closed Sep '10
Berkeley, CA
Berkeley, CA
$245K • 2 Bed, 1 Bath, 847 Sq. Ft. • First-time buyer • Multiple offers
We cannot say enough about how phenomenal Amber and the Redfin team were in the purchase of our first home. Amber was amazing throughout, in helping us in the offer process (in assessing how to make a conservative, yet competitive bid) and invaluable in what turned out to be a difficult closing of escrow (due to delays from our lender). Amber was tenacious and diligent in ensuring that inspections, repairs, and all the various moving parts of the transaction were done in a professional and efficient manner. More, she was wonderful in addressing all the concerns and worries that come with a first time home purchase. We could not recommend them enough!
House buyer closed Sep '10
Oakland, CA
Oakland, CA
$750K • 2 Bed, 1 Bath, 863 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Sep '10
Alameda, CA
Alameda, CA
$772K • 4 Bed, 2.5 Bath, 2520 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Sep '10
Orinda, CA
Orinda, CA
$630K • 4 Bed, 2 Bath, 1778 Sq. Ft.
Amber has been amazing throughout this entire experience. I feel like she was my back bone, always doing everything she could to make it easier on me. She kept me up to date on a daily basis and I truly felt like she was the reason I got my house. I am a first time home buyer and never knew how difficult it was to buy a house even when you are pre qualified. There are so many different people that have to cooperate and amber made sure that they did what they needed to do. She's your back bone. Thanks amber!
Condo buyer closed Aug '10
Moraga, CA
Moraga, CA
$435K • 3 Bed, 2 Bath, 1379 Sq. Ft. • First-time buyer • Multiple offers
Amber is fantastic! She is always on top of everything, reminding me of dates and deadlines. She is very professional and very dedicated to her work. I'm a very difficult client but she exceeded my expectations.
At first, I had a feeling that I was being pressured to get a deal done, rather than get the best deal, but I think that was the result of a misunderstanding. Amber was available, helpful and willing to spend the time to give me the help I needed.
House buyer closed Aug '10
Moraga, CA
Moraga, CA
$790K • 4 Bed, 2 Bath, 2464 Sq. Ft. • First-time buyer
Amber was excellent to work with. She is knowledgeable, timely, and was always in contact with us during escrow.
House buyer closed Aug '10
Lafayette, CA
Lafayette, CA
$929K • 3 Bed, 2 Bath, 2066 Sq. Ft. • First-time buyer
It was a pleasure to work with the Redfin team especially Amber Zahn, Scott Galen and Marla Simon. Scott was very patient and knowledgeable; he quickly became our trusted advisor. He pointed out things that we didn't even think of. Amber was nothing but amazing. She is also very knowledgeable and extremely responsive and was always available. She kept us apprised of the status throughout in a proactive manner. In our long house-buying process we went through a number of ups-and-downs but Amber guided us through that all and made sure our interests were well taken care of. We couldn't have found more pleasurable people to work with. Working with Redfin has been a great experience for us and we would recommend Redfin without any reservations.
House buyer closed Jul '10
Lafayette, CA
Lafayette, CA
$1.13M • 4 Bed, 3 Bath, 3110 Sq. Ft.
Amber was a great match for my wife and I, and we landed the perfect new home because of her. My mortgage broker said our home purchase was one of the most challenging of her 20-year career due to a series of very unique difficulties that nearly jeopardized the whole deal a few times, but Amber was amazingly tenacious and proactive in helping us resolve everything the moment they came up. She's also incredibly responsive - our emails usually get replied to within 10 minutes with useful information, which makes my wife and I think Amber is either very talented with her Blackberry/iPhone/whatever, or she walks around all day with a laptop harnessed to her utility belt. And she established good relations with the seller and the seller's agent for us, which was crucial in smoothing out... Show More
Condo buyer closed Aug '10
Alameda, CA
Alameda, CA
$365K • 2 Bed, 1.5 Bath, 1015 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Jul '10
Pleasanton, CA
Pleasanton, CA
$645K • 4 Bed, 2.5 Bath, 2330 Sq. Ft. • First-time buyer
Working with Amber Zahn I just closed escrow on my home a few days ago. This was my first home purchase. I found Amber to be both knowledgeable and informative. The entire process took almost two months. During that time I never had the feeling she was too busy for me or had other priorities, she responded to every call and e-mail I sent her promptly. My home closed on time and I got the price I wanted. I highly recommend Amber's services as representation to any prospective buyers.
House buyer closed Jul '10
Oakley, CA
Oakley, CA
$230K • 4 Bed, 2 Bath, 2122 Sq. Ft. • First-time buyer • Multiple offers
Amber was helpful throughout the process. She made sure we had the paperwork we needed to close on time. When there was a possible issue came up in an inspection, she worked quickly to help us resolve the issue. Well done Amber!
House buyer closed Jul '10
Oakland, CA
Oakland, CA
$659K • 2 Bed, 1 Bath, 1348 Sq. Ft. • First-time buyer • Multiple offers
Amer was very helpful and provided valuable insight on the market and property.
Condo buyer Offer Not Accepted May '10
San Ramon, CA
San Ramon, CA
$299K • 2 Bed, 2 Bath, 1164 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Condo buyer closed Jun '10
Moraga, CA
Moraga, CA
$575K • 3 Bed, 2.5 Bath, 2095 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Jun '10
Lafayette, CA
Lafayette, CA
$899K • 5 Bed, 3 Bath, 3082 Sq. Ft. • First-time buyer
Amber was great walking us through the process of buying our first home!
House buyer closed Jun '10
Livermore, CA
Livermore, CA
$515K • 4 Bed, 2.5 Bath, 1928 Sq. Ft. • First-time buyer • Multiple offers
It was a pleasure to work with Amber (and her entire team at Redfin) all thru the home buying experience. She was on top of things at all times, very prompt in answering all our questions/queries and was very accommodating with our schedules. All the paper work involved from start to end felt like a breeze. Thanks to Marla Simon for taking care of all the paper work. And special thanks to our field agent Scott Galen for the immense patience during the search for our home and again being very very accommodating with our schedules. Its not easy looking around for homes with a 18 month old...but Scott made us feel very comfortable all thru the process. I would recommend Redfin (and Amber's team) to anyone who is shopping for a home.
Amber was always professional and kept me informed in every step of the buying process. She even went out of her way to take pictures of the home for me so I could send them to my insurance agent, due to the fact that I was an out of town buyer.
House buyer closed Jun '10
Livermore, CA
Livermore, CA
$600K • 4 Bed, 3 Bath, 2472 Sq. Ft.
despite having to juggle a few minor complications from our end, Amber made this a quick, low-stress and fun experience.
House buyer closed May '10
El Cerrito, CA
El Cerrito, CA
$655K • 4 Bed, 2.5 Bath, 1938 Sq. Ft.
Amber was amazing. Anytime we had a question she was always available for us. She was extremely prompt. She exceeded our expectations. Our experience with the Redfin Team could not have been beaten by anyone. Thank You!
House buyer closed May '10
Oakland, CA
Oakland, CA
$795K • 5 Bed, 4 Bath, 3872 Sq. Ft.
Amber provided strong guidance and always kept us in the loop by promptly following up on every detail while she remained open to catering for personal preference throughout the process starting from the pre-offer to the close. It's been a great experience to be working with the Redfin team in general and we're grateful for the support that we had received.
House buyer closed Apr '10
Livermore, CA
Livermore, CA
$575K • 4 Bed, 3 Bath, 2406 Sq. Ft. • First-time buyer • Multiple offers