Arlene Heck

We were first-time homebuyers planning an out-of-state move. We didn't have the slightest idea what we were doing when we first got in contact with Arlene Heck. Homebuying can be a confusing and stressful process for anyone, and having an agent who cares makes all of the difference. From the first call with Arlene, to the first tour, up until we closed on our house, we felt like we were in good hands. Arlene was always kind, responsive, communicative, and helpful. It felt like she always had our best interests in mind. She would point out issues and flaws within houses that we weren't knowledgeable about, which can be a life-saver for those of us who are new to this. She was flexible with scheduling tours and often responded at times that we would never have expected her to. But besides being reliable and knowledgeable in terms of all the legalities and business aspects of homebuying, she's just a down to earth person who makes it feel like you have someone on your side. Though homebuying is such a rewarding process, you're going to face serious stress and maybe even disappointments along the way. And when you're drowning in mortgage documents and moving boxes, the last thing you need is extra stress about tours, disclosures, offers, contingencies... You're going to need an agent that you can count on. I'm glad ours was Arlene.