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All Reviews
All2018 (11 Homes)
5.0
Customer did not leave review comments.
5.0
Customer did not leave review comments.
House buyer closed Aug '18
7503 Ridge Ln, Belleville, IL
7503 Ridge Ln, Belleville, IL
2 Bed, 1.5 Bath, 2008 Sq. Ft. • First-time buyer
2.0
He was not a very effective agent for our out of state sale of this property. Perhaps he is more effective for a local realtor, but he unfortunately did not suit our needs. He was late getting back to us, late sending paperwork. He expected us to jump through hoops on our end to meet deadlines, when we told him numerous times to send paperwork early so we could accomplish it and get it back to him. When it came time to dealing with contractors, he repeatedly failed to be on time to meet the contractor at the house, causing addt'l charges from them due to his tardiness or failure to show. He also added extra unneeded items to the house after we already had our inspections done, incurring additional costs to us.
0.0
Customer did not leave review comments.
5.0
Joe was fantastic. Went out of his way to accommodate us with our issues. He was understanding and helpful. He came to us when we couldn't come to him.
5.0
A very knowledgeable professional
5.0
Customer chose not to leave public comments.
House buyer closed Jul '18
317 Kimberlin St, Troy, IL
317 Kimberlin St, Troy, IL
3 Bed, 1.5 Bath, 1205 Sq. Ft. • First-time buyer
5.0
Joe was always timely getting back to us and always had a good attitude.
5.0
Joe Carrol is awesome! He really listened to what we needed and what was important to us and helped us find the perfect home for our family. I have and will continue to recommend him.
4.0
Overall the experience was good. We had a period of time after our offer was accepted where we had issues getting our questions answered. This could have been do to being so close to the holidays, but did cause a little frustration. But he was very helpful at closing, and always very friendly and professional.
House buyer closed Jan '18
1437 Wabash Ave, Belleville, IL
1437 Wabash Ave, Belleville, IL
3 Bed, 1 Bath, 980 Sq. Ft. • First-time buyer
5.0
Customer did not leave review comments.
2017 (1 Home)
5.0
Joe worked with us from out of state. I know he is a very busy agent, but I never felt like he was too busy to give us his time and attention. He was very good at facilitating the process and in helping us find the house that was right for us.
House buyer closed Apr '17
22 Somerset Pl, Collinsville, IL
22 Somerset Pl, Collinsville, IL
3 Bed, 2 Bath, 2107 Sq. Ft. • First-time buyer



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