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Redfin Agent
Jacki Asplund
All Reviews
All2024 (3 Homes)
Very professional and knowledgeable. It’s our third time we are selling and buying properties with Jackie, another successful business ..Always a pleasure to work with her!!!
Condo seller closed Apr '24
1750 Camino Palmero St #545, Los Angeles, CA
1750 Camino Palmero St #545, Los Angeles, CA
$595K • 1 Bed, 1 Bath, 831 Sq. Ft.
Customer did not leave review comments.
House buyer closed Apr '24
120 Rollins Rd, Chatsworth, CA
120 Rollins Rd, Chatsworth, CA
$905K • 2 Bed, 2 Bath, 1288 Sq. Ft. • Multiple offers
Jacki is so personable and professional. She is quick to respond and or explain any detail about the selling - or buying process. It was a pleasure doing business with her as our agent. Jacki takes the stress away and is looking our for your best interest. She is an advocate for you as well as your agent.
Condo seller closed Feb '24
4455 Los Feliz Blvd #1204, Los Angeles, CA
4455 Los Feliz Blvd #1204, Los Angeles, CA
$855K • 1 Bed, 1 Bath, 777 Sq. Ft. • Multiple offers
2023 (1 Home)
Jacki is great and super responsive
2021 (4 Homes)
If I could give Jacki 11 I would! A real pro from start to finish, amazingly knowledgeable with expert advice on all aspects of the buying process.
Condo buyer closed Dec '21
2940 N Verdugo Rd #404, Glendale, CA
2940 N Verdugo Rd #404, Glendale, CA
$540K • 2 Bed, 2 Bath, 1011 Sq. Ft. • First-time buyer
Jacki is fantastic. Her knowledge and experience helped sell our house with multiple offers in short time. We would definitely recommend Jacki, and we would work with her again.
Jacki knows the market and goes the extra mile to get you the best bang for your bucks. Jacki is the best!!!
House seller closed Oct '21
4746 Hayman Ave, La Canada Flintridge, CA
4746 Hayman Ave, La Canada Flintridge, CA
$1.5M • 2 Bed, 1.75 Bath, 1624 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Mar '21
1216 Lanterman Ln, La Canada Flintridge, CA
1216 Lanterman Ln, La Canada Flintridge, CA
$1.58M • 3 Bed, 2.5 Bath, 2010 Sq. Ft.
2020 (5 Homes)
We first met Jacki when we were selling our home and going through the process of finding an agent. Jacki was a standout amongst all the agents we interviewed. She was personable, well versed in all areas of the real estate process, clearly walked through her sales strategy and offered great advise on how to stage our home. She always kept us up to date and we never had to follow up with her to see where things were at. We were so impressed with her that we asked her to represent us in buying our next home. She was instrumental in having our offer accepted out of numerous offers submitted. She is by far the best agent we have ever worked with.
Jacki is an exceptionally great agent. She did a superb job marketing and presenting our house and managing the multiple offers and counter offers, narrowing down the list to a strong buyer candidate that worked out great for our sale. She was always attentive and readily available to answer questions when they came up before and during the sale process. We never had any doubt of Jacki's competence.
Jacki is trustworthy, represents her client's best interest. Jacki has a great understanding of the housing market and the value of homes. She is quick to respond to any question or request. She is friendly and professional. Jacki will be the first person I call to sell or purchase another property.
Jacki has been the most helpful agent I’ve ever worked with. I bought my current home from her and at the same time I sold the house I was living in. Jacki made the process so easy and pleasant. She is hard-working trustworthy and I will definitely work with her again.
We felt like we could trust Jacki’s advice and that she would be fair and professional.
House seller closed Nov '20
4434 Chevy Chase Dr, La Canada Flintridge, CA
4434 Chevy Chase Dr, La Canada Flintridge, CA
$2.31M • 4 Bed, 4 Bath, 3909 Sq. Ft.
2017 (3 Homes)
Jacki from day 1 was totally professional. Always on time, quick to respond to texts and phone calls. She helped us with our strategy to buy our house. YOU CANNOT GO WRONG WORKING WITH JACKI.
House buyer closed May '17
607 Parker Ave, Monrovia, CA
607 Parker Ave, Monrovia, CA
$605K • 2 Bed, 1 Bath, 1151 Sq. Ft. • First-time buyer
Jacki provided great insight with her recommendations to prepare our home for listing. She made the sale, the escrow and the closing seamless with her thorough descriptions of our options and her accessibility to answer our questions. We would highly recommend her to anyone looking to move through the process with information, efficiency and great customer service.
Townhome buyer closed Apr '17
4455 Rockland Pl #7, La Canada Flintridge, CA
4455 Rockland Pl #7, La Canada Flintridge, CA
$610K • 3 Bed, 2.5 Bath, 1621 Sq. Ft.
Customer did not leave review comments.
House seller closed Jan '17
1021 Salisbury Ct, La Canada Flintridge, CA
1021 Salisbury Ct, La Canada Flintridge, CA
$1M • 3 Bed, 1.5 Bath, 1120 Sq. Ft.
2016 (7 Homes)
Jacki was amazing to work with. Even when I wasn't quite ready to buy a home, she kept in contact whenever she saw something I might be interested in which was great. The whole transaction was smooth and she was able to provide me all the answers to my questions. I was able to purchase a house that I know my daughter and I will be so happy in. Can't wait to remodel and move in. Thanks Jacki for making it happen!!!!
House buyer closed Sep '16
1027 Flanders Rd, La Canada Flintridge, CA
1027 Flanders Rd, La Canada Flintridge, CA
$1.3M • 3 Bed, 2 Bath, 1875 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Jul '16
7028 Nestle Ave, Reseda, CA
7028 Nestle Ave, Reseda, CA
$465K • 2 Bed, 1 Bath, 796 Sq. Ft. • First-time buyer
Jacki is the best realtor I have ever used. She is fully committed to giving you the best service and knowledge and will fight tirelessly for you! I can't rave enough about her dedication and ability. And personality wise, shes as good of a person as she is an agent. The best!!!
House buyer closed Jul '16
Los Angeles, CA
Los Angeles, CA
$967K • 4 Bed, 4 Bath, 2823 Sq. Ft.
Jacki was the easiest and best part of the whole process. She was attentive and super responsive.
House buyer closed Jun '16
Monrovia, CA
Monrovia, CA
$500K • 2 Bed, 1 Bath, 876 Sq. Ft.
She really found me a great home with lots of potential!
I couldn't speak highly enough for Jacki and Sam. They are simply the best realtors I have ever worked with. We had a near impossible goal of obtaining our dream house, and Jacki and Sam made it happen. A+++ They are the best!!!
House seller closed Apr '16
Los Angeles, CA
Los Angeles, CA
$1.12M • 4 Bed, 2.75 Bath, 2431 Sq. Ft.
Customer did not leave review comments.
Multi-family home seller closed Feb '16
5512 Berkshire Dr, Los Angeles, CA
5512 Berkshire Dr, Los Angeles, CA
$817K • 9 Bed, 6 Bath, 4256 Sq. Ft.
2015 (7 Homes)
Jacki was extremely professional and helped us acquire our first home. She was always available by phone and worked with our schedule to show properties for sale. She took care of everything so we didn't have to worry about anything. Since this was our first home, Jacki answered all our questions and made this experience stress-free and easy. I highly recommend Jacki when buying a home.
Townhome buyer closed Nov '15
25510 Hemingway Ave Unit B, Stevenson Ranch, CA
25510 Hemingway Ave Unit B, Stevenson Ranch, CA
$390K • 3 Bed, 3 Bath, 1667 Sq. Ft.
My husband and I have used different agents over the years, but now that we have used Jacki and Sam we will never use another agent again. They were so helpful and where there every step of the way. When our inspection came through we had to get the trim painted and Sam made it to every appointment even if my husband and I couldn't. We could not have asked for a more attentive agent and they really helped us find our dream house. I would recommend the team of Jackie and Sam to my closest friends because they really are amazing.
Customer chose not to leave public comments.
Multi-family home buyer closed Jan '15
580-580 1/2 Crane Blvd, Los Angeles, CA
580-580 1/2 Crane Blvd, Los Angeles, CA
$582K • 2 Bed, 1.75 Bath, 1532 Sq. Ft.
Customer did not leave review comments.
Jacki represented us on buying our last two homes, one of which was bank owned. She is an incredible agent who is very knowledgeable about the market, savvy at negotiating, and committed to helping her clients find the perfect house. She was consistently prompt in returning calls and emails and wonderful in answering all of our questions. She is a gem!
House buyer closed Jan '15
756 Greenridge Dr, La Canada Flintridge, CA
756 Greenridge Dr, La Canada Flintridge, CA
$3.6M • 5 Bed, 5.5 Bath, 5591 Sq. Ft.
Working with Jackie was great, she's extremely knowledgeable and friendly and experienced. We were on a very limited budget, and she had the patience and direction to help us find our home. Which was challenging because we had an FHA loan to work with, but nevertheless we always felt we were I'm good hands and she had the experience to help us out.
We've worked with Jacki twice now. The first time was back in 2009, when we bought our house at 1404 Linden. During that time, she was instrumental at helping us through the escrow process while dealing with a very difficult seller's agent.
In 2015, when we decided to sell that house, Jacki devised a selling strategy that garnered us over a dozen offers after the first open house and eventually sold the house for $60,000 over our original asking price.
2014 (38 Homes)
We had an amazing experience with Jacki. She is very professional, responsive, patient, honest and a total joy to work with. She has wealth of local real estate knowledge and experience. She is very persuasive and an excellent communicator. We saw over 20 properties before finalizing the one. She guided us at every step of the process and watched out for our interest. The house we got had a cash offer but we got it because of her. If you ask, she can give personal opinion also. We were glad that she was on our side. Look no further, she's the best!
House buyer closed Nov '14
La Crescenta-montrose, CA
La Crescenta-montrose, CA
$1.07M • 4 Bed, 3.25 Bath, 2787 Sq. Ft.
It’s been a great experience working with Jacki. Knowledgable, efficient, transparent, and dedicated.
Growing up and living in the area makes her extremely knowledgeable about the neighborhood and people in the area. That proves to be extremely helpful. She is very responsive and you can always count on her swift reply. We also highly appreciate her transparency and dedication to addressing your needs and considerations. By the way, you will always find her arriving at an appointment earlier than you. Somehow she figures it out when you are gonna be early:)
She helped us navigate through the whole process of buying our first house and it couldn’t have happened so smoothly without her! We enjoyed the experience and highly recommend her.
House buyer closed Oct '14
La Canada Flintridge, CA
La Canada Flintridge, CA
$1.1M • 3 Bed, 2.75 Bath, 2010 Sq. Ft.
Jacki was always very helpful. Answered all my questions promptly and explained everything in an easy to understand manner. Always seemed to be on top of details.
House buyer Offer Not Accepted
3128 La Plata Ave, Hacienda Heights, CA
3128 La Plata Ave, Hacienda Heights, CA
$569K • 3 Bed, 3 Bath, 1975 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Multi-family home buyer Offer Not Accepted
1968 Avon St, Echo Park, CA
1968 Avon St, Echo Park, CA
$350K • 4 Bed, 3 Bath, 2454 Sq. Ft. • Multiple offers
You and your team have made my first home purchase a wonderful experience. Thank you for walking us through each step of the home buying process, and guiding us through issues when they arised.
House buyer closed Sep '14
2501 Olive Ave, La Crescenta, CA
2501 Olive Ave, La Crescenta, CA
$687K • 3 Bed, 2.75 Bath, 1401 Sq. Ft. • First-time buyer • Multiple offers
This whole process was time sensitive and she was always there and understood the urgency. She was the shining light in a tough purchase and was particularly helpful with a "challenging" lender. We would definitely ask her to serve us again.
Condo buyer closed Aug '14
994 East La Habra Blvd #143, La Habra, CA
994 East La Habra Blvd #143, La Habra, CA
$300K • 3 Bed, 2 Bath, 1134 Sq. Ft.
Jacki was very prompt on answering and helping with our questions. The market was fierce for buyers and Jacki helped us navigate through it for a few months before we bought our house :)
Thank you, Jacki!
House buyer closed Aug '14
1808 Calle Suenos, Glendale, CA
1808 Calle Suenos, Glendale, CA
$885K • 3 Bed, 3 Bath, 2524 Sq. Ft. • First-time buyer • Multiple offers
Jacki was the best! She and her team took care of everything and were on top of the entire process making sure we received the best possible offer for our home! She and her team made closing quick and painless as well. We can't recommend Jacki highly enough!
Customer chose not to leave public comments.
House buyer closed Aug '14
3553 Grayburn Rd, Pasadena, CA
3553 Grayburn Rd, Pasadena, CA
$1.3M • 3 Bed, 2 Bath, 2041 Sq. Ft. • First-time buyer • Multiple offers
Jacki and the Redfin process were simply the best! Jacki helped us through it all, with fast answers on email and great guidance through the entire process, she was the superb! We are now big fans of Redfin as well, from the searching on the website, to making appointments for viewings, to making offers, to getting accepted, to the close of escrow, this is a well oiled machine that we are recommending to others. We couldn't be more pleased with Jacki, Redfin and our new home!
Customer chose not to leave public comments.
House buyer closed Aug '14
2166 Garfias Dr, Pasadena, CA
2166 Garfias Dr, Pasadena, CA
$640K • 3 Bed, 3 Bath, 1630 Sq. Ft. • First-time buyer • Multiple offers
Jacki was incredible during the whole process of buying a home. We were first time home buyers, and she was unbelievably patient with all our questions. She was very quick in responding to emails and calls and clearly explained every part of the process. Not only that, but her skills in making offers and negotiations helped us get the first house we decided to make an offer on!
House buyer closed Jul '14
308 East Glendon Way, Alhambra, CA
308 East Glendon Way, Alhambra, CA
$465K • 2 Bed, 1 Bath, 1068 Sq. Ft. • First-time buyer • Multiple offers
Jacki and her team were wonderful to work with! They walked us through each step of the process and were always available when we had questions or needed assistance. Magdalena was an excellent Transaction Coordinator and a pleasure to work with. Overall we're very happy with Redfin's service and especially Jacki, Magdalena, and the Redfin team!
This was our second experience buying a home. We enjoyed our experience working with Jacki and her Redfin team. All aspects of the service were excellent and we appreciated their professionalism. Jacki is always prompt in responses and in following up with our requests, even when she was traveling. We valued her insight into real estate and schools in the La Canada area. Jacki also helped us through the process of dealing with our lender/loan underwriter who were slow in closing the deal. She absolutely deserves her top Redfin rating. We should also add that the other Redfin associates we encountered in the process were also fantastic. All in all this was a wonderful home buying experience for us even in this competitive seller's market.
House buyer closed Jul '14
4855 Grand Ave, La Canada Flintridge, CA
4855 Grand Ave, La Canada Flintridge, CA
$1.35M • 4 Bed, 2.25 Bath, 2417 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Jul '14
5218 Vincent Ave, Los Angeles, CA
5218 Vincent Ave, Los Angeles, CA
$759K • 3 Bed, 2 Bath, 1436 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer closed Jul '14
1210 Flanders Rd, La Canada Flintridge, CA
1210 Flanders Rd, La Canada Flintridge, CA
$1.26M • 3 Bed, 2 Bath, 1929 Sq. Ft. • Multiple offers
I found the property on my own and I enlisted Jacki's help when I wanted to make an offer. Jacki guided me through the whole buying process and most of the interaction was through emails and phone calls. She was always available and patient to answer my questions. I was kept up-to-date throughout the process and it is a pleasant experience working with her.
House buyer closed Jun '14
11122 Hatteras St, North Hollywood, CA
11122 Hatteras St, North Hollywood, CA
$437K • 2 Bed, 1 Bath, 1045 Sq. Ft. • First-time buyer • Multiple offers
Outstanding experience with Jacki. Just the right amount of hand-holding and feedback. She knows her business and is able to provide immediate and useful guidance during the entire process.
House buyer closed Jun '14
1207 Linda Vista Ave, Pasadena, CA
1207 Linda Vista Ave, Pasadena, CA
$1.16M • 2 Bed, 1.75 Bath, 1757 Sq. Ft. • First-time buyer • Multiple offers
Jacki and her team were great. They found us the perfect condo. Moving to the west coast from Washington DC was a huge change for us. Jacki and her team were there for us every step of the way. They were very professional, handled the details with ease, answered all our questions and even suggested restaurants we might like.
Condo buyer closed Jun '14
601 North Kenwood St #102, Glendale, CA
601 North Kenwood St #102, Glendale, CA
$482K • 2 Bed, 2 Bath, 1218 Sq. Ft.
Jacki's an excellent agent. She's always there to answer any of our questions, and always immediate via email or phone.
House buyer Offer Not Accepted
4710 Sunset Ave, La Crescenta, CA
4710 Sunset Ave, La Crescenta, CA
$759K • 3 Bed, 2 Bath, 1650 Sq. Ft. • First-time buyer • Multiple offers
Jacki and her entire team were absolutely wonderful to work with! We had been looking for about 6 months and put in offers on quite a few homes. Jacki was helpful in guiding us what would be an reasonable offer and worked with the listing agents in helping our offer stand a chance. We are so glad we chose Jacki to assist in purchasing our home. We highly recommended her. Thank you, Jacki!!!
House buyer closed Jun '14
2821 Kennington Dr, Glendale, CA
2821 Kennington Dr, Glendale, CA
$900K • 4 Bed, 3.5 Bath, 3394 Sq. Ft. • First-time buyer
We just closed on a home with regard to which Jacki served as our Realtor. In a word, Jacki was terrific. She proved to us early on that her local market expertise (La Canada, Montrose, La Crascenta) was second to none. She always gave us an honest, insightful opinion in terms of the pluses and minuses of each home we toured. We never felt pressured or rushed to make any decision. When we did make our one and only offer, Jacki's experience proved invaluable. We won out over multiple offers in part (we strongly believe) because of Jacki's guidance ensuring that we provided the most appealing overall offer, inclusive of our letter to the sellers. Jackie was a great negotiator throughout -- always thinking a couple of steps ahead. Our experience with Redfin in general (and Jacki and her... Show More
House buyer closed Jun '14
2000 Montecito Dr, Glendale, CA
2000 Montecito Dr, Glendale, CA
$1.73M • 5 Bed, 4.5 Bath, 4079 Sq. Ft. • Multiple offers
Outstanding! We've used probably 5-6 realtors in the past and Jacki is by far the best! If you can use her, consider yourself lucky and rest easy that you're in good hands.
House buyer closed Jun '14
Tarzana, CA
Tarzana, CA
$875K • 4 Bed, 2.75 Bath, 2431 Sq. Ft.
Jacki and her team were absolutely wonderful to work with! We are so glad we chose Jacki to assist in purchasing our home. Highly recommended. Thank you, Jacki!!!
House buyer closed May '14
24486 Deepsprings Dr, Diamond Bar, CA
24486 Deepsprings Dr, Diamond Bar, CA
$558K • 3 Bed, 2 Bath, 1519 Sq. Ft. • First-time buyer
Jacki was very responsive and helpful throughout the whole buying process, we made the initial offer while she was on vacation, but she still responded to our emails and communicated with listing agent promptly. We would definitely work with her again for the next property.
House buyer closed May '14
Los Angeles, CA
Los Angeles, CA
$956K • 2 Bed, 2 Bath, 1702 Sq. Ft.
My issue wasn't with Jacki, I thought she was professional and efficient, but I wouldn't recommend Redfin's services based on my experience. I ended up going through a traditional agent who called the listing agents of all of the houses I made an offer with Jacki. I could have purchased one of the houses had I used a local agent, but everyone at Redfin said I did not need to use a local agent (Jacki was outside of my area because I had used her on a previous search in a different part of the city).
House buyer Offer Not Accepted
16609 Kristin Ave, Torrance, CA
16609 Kristin Ave, Torrance, CA
$520K • 3 Bed, 1.75 Bath, 1292 Sq. Ft. • First-time buyer • Multiple offers
Jacki was professional and attentive to our needs. As first time home-buyers, we had so MANY questions. Jacki was always prompt at responding to us by email, phone, and/or text and also took time to explain the complicated procedures and documents in detail.
Townhome buyer closed May '14
10923 Landale St #2, Toluca Lake, CA
10923 Landale St #2, Toluca Lake, CA
$540K • 3 Bed, 3.5 Bath, 1985 Sq. Ft. • First-time buyer
Jacki has always been quick to respond to my every question and request. Great service always.
House buyer Offer Not Accepted
15920 Ladysmith St, Hacienda Heights, CA
15920 Ladysmith St, Hacienda Heights, CA
$550K • 5 Bed, 3 Bath, 2788 Sq. Ft. • First-time buyer • Multiple offers
Jacki is an outstanding agent. We are first time home buyers, and Jacki made the home buying process seem very easy. She was always there to answer our questions, we had many, and was always patient and helpful. She provided us great advice on the different properties we saw, and really fought for us to help get 'the one.' I would recommend Jackie to my friends and family. Simply a great agent.
House buyer closed Apr '14
5403 Ocean View Blvd, La Canada Flintridge, CA
5403 Ocean View Blvd, La Canada Flintridge, CA
$962K • 4 Bed, 2.5 Bath, 2392 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
1906 Richard St, Burbank, CA
1906 Richard St, Burbank, CA
$625K • 3 Bed, 1.5 Bath, 1349 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer closed Apr '14
239 North Myers St, Burbank, CA
239 North Myers St, Burbank, CA
$554K • 3 Bed, 2 Bath, 1380 Sq. Ft. • First-time buyer
Jacki is the best. We've used her on several transactions and she's always done a great job. She's always available and is extremely prompt which is crucial in today's housing market. I'm sure she juggles many many clients, but I have never felt like she has a more important client or transaction than mine. This is an easy choice- go with Jacki.
House seller closed Mar '14
Sherman Oaks, CA
Sherman Oaks, CA
$775K • 3 Bed, 2 Bath, 1752 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer Offer Not Accepted
650 East Palm Ave #305, Burbank, CA
650 East Palm Ave #305, Burbank, CA
$549K • 3 Bed, 2 Bath, 1659 Sq. Ft. • First-time buyer • Multiple offers
This is only my opinion..If the market is too hot Redfin is not the way to go. After working with Redfin I now believe that you need an "in" in the buying area. You need to work with an agent that is part of the community and part of the club because they want to work with each other. There was no strong advice and strategy and the way it went down was "what is your final and best offer put that as your initial offer." Our answer was lets not be crazy and what is the area demanding "show us the comps." I now have learned saving $6000 by using Redfin is appealing but getting the property trumps all. There are more Agents out there that have a strategy and will act as advisors and help you get the property with very specific tactics. It was all on us
House buyer Offer Not Accepted
2516 North Orchard Dr, Burbank, CA
2516 North Orchard Dr, Burbank, CA
$639K • 3 Bed, 2 Bath, 1547 Sq. Ft. • First-time buyer • Multiple offers
Agent Response:
It is always my goal to provide my clients with excellent customer service and recommend an offer strategy that is not only competitive, but fits with the client's situation. Every client situation is different and it is important to approach the offer strategy in a way that keeps this in mind. For instance, some clients are not in a position to remove appraisal or inspection contingencies, therefore, I would never recommend this approach and risk putting them in a precarious situation. In addition, all-cash offers are very prevalent in this market and are the competitive nemeses of clients needing to purchase with financing. The property in question garnered multiple offers and, unfortunately, ended up going to a higher bidder. I feel badly that my clients did not get this property, my primary concern is their satisfaction and success. In the future, I will make sure to clarify my suggested strategy further with my clients to ensure there is no miscommunication.Jacki has been very helpful, courteous, and prompt throughout the process.
House buyer closed Jan '14
La Canada Flintridge, CA
La Canada Flintridge, CA
$700K • 2 Bed, 1 Bath, 1190 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Jan '14
La Canada Flintridge, CA
La Canada Flintridge, CA
$1.88M • 4 Bed, 3.25 Bath, 4170 Sq. Ft. • Multiple offers
Jacki and her staff worked seamlessly to help us buy our house. The staff is always there when we had questions and reminded us of all our responsibilities.
House buyer closed Jan '14
1833 Fern Ln, Glendale, CA
1833 Fern Ln, Glendale, CA
$748K • 3 Bed, 2.75 Bath, 2173 Sq. Ft. • Multiple offers
Jacki was extremely responsive. Even when she was on vacation she responded to email immediately and moved things along. When we needed paperwork urgently signed over the New Year holidays, she got everything signed even though she was on vacation.
House buyer closed Jan '14
347 Alta Vista Ave, South Pasadena, CA
347 Alta Vista Ave, South Pasadena, CA
$975K • 4 Bed, 3 Bath, 2286 Sq. Ft. • First-time buyer • Multiple offers
2013 (52 Homes)
Customer chose not to leave public comments.
House buyer Offer Not Accepted
2101 Park Dr, Los Angeles, CA
2101 Park Dr, Los Angeles, CA
$925K • 2 Bed, 2.5 Bath, 1379 Sq. Ft. • Multiple offers
You are the best!
House buyer Offer Not Accepted
2628 Fairway, Montrose, CA
2628 Fairway, Montrose, CA
$429K • 2 Bed, 1 Bath, 1114 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
1915 Via Del Rey, South Pasadena, CA
1915 Via Del Rey, South Pasadena, CA
$998K • 3 Bed, 1.75 Bath, 1991 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House buyer Offer Not Accepted
521 Floral Park Ter, South Pasadena, CA
521 Floral Park Ter, South Pasadena, CA
$675K • 2 Bed, 1 Bath, 1219 Sq. Ft. • Multiple offers
She and the Redfin team were extremely helpful and responsive throughout our search and purchase. We had been through two traditional agents previously, and Redfin was like a breath of fresh air. Felt very confident in the process because the advice provided was always in our favor. We never felt rushed or confused. Jacki was a pleasure to work with, provided some great referrals for our loan and inspections. She really made the process a pleasure, thanks Jacki!
House buyer closed Dec '13
5226 Lincoln Ave, Los Angeles, CA
5226 Lincoln Ave, Los Angeles, CA
$590K • 3 Bed, 1.75 Bath, 1382 Sq. Ft. • First-time buyer • Multiple offers
Jacki is accessible when you need her. She replies to email communications and designates to her partner when she is away. Due to the short time frame of our search, Jacki and her team worked hard to help us close the deal. Redfin model is very different than traditional real estate agent. One shouldn't expect to deal with just one associate but multiple associates. The benefits of this are manifold as clients get the perspective from different associates that they encountered during the open house tours. Because Redfin associates are not driven by commission or self-interest, we felt that they are more upfront with clients about the potential of the properties. If a particular associate is to the customer liking, request can be put in during scheduling to work as often as possible with... Show More
House buyer closed Dec '13
3136 Santa Carlotta St, La Crescenta, CA
3136 Santa Carlotta St, La Crescenta, CA
$590K • 3 Bed, 1.75 Bath, 1219 Sq. Ft.
Customer did not leave review comments.
Condo buyer closed Dec '13
5464 Luis Dr, Agoura Hills, CA
5464 Luis Dr, Agoura Hills, CA
$810K • 4 Bed, 3 Bath, 2749 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Nov '13
5663 Hub St, Los Angeles, CA
5663 Hub St, Los Angeles, CA
$477K • 3 Bed, 2 Bath, 1300 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House buyer closed Nov '13
3512 Multiview Dr, Los Angeles, CA
3512 Multiview Dr, Los Angeles, CA
$2.2M • 3 Bed, 3 Bath, 2012 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
3436 Fairesta St, La Crescenta, CA
3436 Fairesta St, La Crescenta, CA
$550K • 3 Bed, 1.75 Bath, 1416 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Nov '13
3755 Laurel Canyon Blvd, Studio City, CA
3755 Laurel Canyon Blvd, Studio City, CA
$720K • 2 Bed, 2 Bath, 1601 Sq. Ft. • Multiple offers
Jacki's team is the best. John and Lisa are amazing. Over the last few years, we saw upwards of 100 houses with them, and several times we came close to buying, and finally we bought our dream home last week. Jacki's team was always there with us. They are quick, efficient, communicative and caring. I don't know why anyone needs to go anywhere else to buy their house. These guys go above and beyond the call of duty.
Customer chose not to leave public comments.
House buyer Offer Not Accepted Oct '13
2023 Rancho Canada Pl, La Canada Flintridge, CA
2023 Rancho Canada Pl, La Canada Flintridge, CA
$859K • 2 Bed, 1.75 Bath, 1403 Sq. Ft. • First-time buyer
Jacki and her team are very responsive in our buying process. She negotiated several offers for us and communication was always fast and clear. The whole buying process was very smooth!
House buyer closed Oct '13
2265 Laughlin St, La Canada Flintridge, CA
2265 Laughlin St, La Canada Flintridge, CA
$948K • 3 Bed, 2.5 Bath, 2100 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Oct '13
La Crescenta, CA
La Crescenta, CA
$710K • 3 Bed, 1.75 Bath, 1674 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Multi-family home buyer Offer Not Accepted
East Los Angeles, CA
East Los Angeles, CA
$330K • 1 Bath, 1144 Sq. Ft.
Customer did not leave review comments.
House buyer closed Oct '13
Sherman Oaks, CA
Sherman Oaks, CA
$605K • 3 Bed, 1.75 Bath, 1752 Sq. Ft.
I would recommend Jacki's services to my friend. She always gives us recommendations and professional views when we have questions about the sales. She is responsible and quick for the reply.
House buyer closed Oct '13
2023 Rancho Canada Place, La Canada, CA
2023 Rancho Canada Place, La Canada, CA
$815K • 2 Bed, 1.75 Bath, 1403 Sq. Ft. • First-time buyer
Jacki is prompt about responding, which is very important.
House buyer closed Sep '13
1619 Easterly Terrace, Los Angeles, CA
1619 Easterly Terrace, Los Angeles, CA
$850K • 3 Bed, 2.5 Bath, 2079 Sq. Ft. • First-time buyer
Jacki was very responsive and returned calls quickly. We had no problems making arrangements any time we wanted to see the property. She coordinated with the seller for requests that we made and the outcome was always good. We appreciated all the help during our first home purchase. Thanks, Jacki!
House buyer closed Sep '13
2645 Olympic Dr, Glendale, CA
2645 Olympic Dr, Glendale, CA
$1.07M • 4 Bed, 3.5 Bath, 3362 Sq. Ft. • First-time buyer • Multiple offers
Jacki was recently our buyer's agent on our home purchase (for sale by owner) in Burbank. Though Redfin does not usually service FSBO listings, we agreed to pay agent fees as buyers because we didn't feel comfortable handling the paperwork and scheduling by ourselves. Overall, we enjoyed our experience working with Jacki. She's very communicative and professional - and excellent at responding through email in a timely manner. In addition, when requested an early closing, Jacki and her team were very accommodating. We did feel, however, that Redfin's buying department was a little over extended and perhaps could use more agents (or a smaller client base). While shopping for homes over 4 months, we toured with 5 or 6 Redfin agents, but did not get to meet Jacki in person until the day of... Show More
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Burbank, CA
Burbank, CA
$619K • 3 Bed, 1.75 Bath, 1848 Sq. Ft. • First-time buyer • Multiple offers
My fiancé and I had been searching for a house with a non-Redfin agent for about a year before we made the switch to Jacki and her team. Once we switched, it only took a few months to find and get our dream house! Jacki was quick to respond, knowledgeable about the environment and market, and honest about what it would take to get a house. Even when she was on vacation, she was available to us! As first-time home buyers, our only regret was not switching to Jacki and her team sooner.
House buyer closed Sep '13
201 South Sparks St, Burbank, CA
201 South Sparks St, Burbank, CA
$662K • 3 Bed, 1.75 Bath, 1374 Sq. Ft. • First-time buyer • Multiple offers
I am very happy with the service I received with Redfin, Jacki, and Noelle! After working with an agent from another company and finding most of the homes on our own, we decided to give Redfin a try. It was especially appealing because of the rebate (which we received about a week after closing). During the initial search of our home Jacki was very responsive and answered any and all questions right away even on her days off and vacation. Scheduling home showings was pretty easy and it was nice that you are not limited to the times available of only one agent, so that makes scheduling much more open. When we finally made the offer on the home we now own, and we had an accepted offer...I think the letter (thanks Jacki! ) and picture of our family might have helped in having our offer... Show More
House buyer closed Aug '13
3300 Park Vista Dr, La Crescenta, CA
3300 Park Vista Dr, La Crescenta, CA
$850K • 4 Bed, 2.25 Bath, 2406 Sq. Ft. • Multiple offers
It was such a pleasure working with Jacki. She was very prompt to respond to and answer all of our questions and concerns. Her advice on how to bid, helped us to successfully purchase our home.
House buyer closed Aug '13
849 North Frederic St, Burbank, CA
849 North Frederic St, Burbank, CA
$702K • 3 Bed, 2 Bath, 1788 Sq. Ft. • Multiple offers
Jacki was very responsive to all our inquiries. We didn't have to wonder if she got our text or voice mail. Jacki was very knowledgeable about the process and patient when explaining things that we could technically easily locate on the site. On top of being a professional, she was a super friendly and pleasant person to work with. Overall, we felt well supported in a complicated process and taken care of.
House buyer closed Jul '13
Sunland, CA
Sunland, CA
$935K • 4 Bed, 3.75 Bath, 4188 Sq. Ft.
Jacki was very responsive to our every question and or request. She facilitated a very smooth move into our new home. We can highly recommend working with Jacki/Redfin.
House buyer closed Jul '13
947 North Jackson St, Glendale, CA
947 North Jackson St, Glendale, CA
$680K • 3 Bed, 2 Bath, 1961 Sq. Ft. • Multiple offers
Jacki and her team has made a very stressful process easier. Always returning our phone calls and emails at first moment made us feel taken well care of.
House buyer closed Jul '13
1073 Oxford Way, La Canada Flintridge, CA
1073 Oxford Way, La Canada Flintridge, CA
$1.25M • 3 Bed, 2.25 Bath, 2192 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer Offer Not Accepted
12355 Addison St, Valley Village, CA
12355 Addison St, Valley Village, CA
$888K • 3 Bed, 4 Bath, 3466 Sq. Ft. • First-time buyer • Multiple offers
Jacki was very responsive to our questions, communicated quickly and clearly, and made the home buying process very easy. She and her team were very punctual to all meetings, and everyone was very professional. We toured one house with Johnathon Case who proved to be exceptionally helpful regarding both the property we were viewing as well as the housing market in general.
House buyer closed Jul '13
5111 Monte Bonito Dr, Los Angeles, CA
5111 Monte Bonito Dr, Los Angeles, CA
$732K • 3 Bed, 1.75 Bath, 2251 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Glendale, CA
Glendale, CA
$495K • 3 Bed, 1.5 Bath, 1283 Sq. Ft. • Multiple offers
Jacki was friendly, knowledgeable, and quick with responses. She helped our first-time buying process go as smoothly as possible.
House buyer Offer Not Accepted
4100 Berenice Pl, Los Angeles, CA
4100 Berenice Pl, Los Angeles, CA
$699K • 3 Bed, 2.5 Bath, 2233 Sq. Ft.
Jacki is a fnatastic person to work with. We worked with her to buy our new home over a lengthy year long process. It was a very difficult market for buyers but in the end we were successful in closing on a home that we really liked. She was patient through out this long process and always on top of everything that she was involved in. She was always reachable and very responsive to all our questions and needs during the buying process. She was very knowledgeable about the market and always gave us frank and relevant advise. Needless to say she is one of the best Real Estate agents we have worked with.
House buyer closed Jul '13
4832 Grand Ave, La Canada Flintridge, CA
4832 Grand Ave, La Canada Flintridge, CA
$1.07M • 3 Bed, 2 Bath, 1986 Sq. Ft. • Multiple offers
Jacki and her team were knowledgable, efficient, and very easy to work with. Jacki's experience in the real estate industry was evident in her thoughtful advice and keen attention to detail. Thanks to Jacki and the whole Redfin team, our first-time homebuying experience was an easy and interesting experience.
House buyer closed Jun '13
Altadena, CA
Altadena, CA
$615K • 3 Bed, 2 Bath, 1790 Sq. Ft. • First-time buyer • Multiple offers
Hands down the best and most responsive agent you will ever work with. This was our first house and Jackie and her team walked us through every step of the way. We had some bumps in the road from the seller but Jackie and her team were able to get us through every single one. Even when she was out on vacation she responded to my questions...I would rate her and her team an 11 if it went that high...will definitely recommend Jackie and her team...Thanks Redfin and Thanks Jackie!
Townhome buyer closed May '13
73 Barmore Ct, Glendale, CA
73 Barmore Ct, Glendale, CA
$520K • 3 Bed, 2.25 Bath, 1837 Sq. Ft. • First-time buyer • Multiple offers
Jacki and her team were very responsive and helpful through our entire house-hunting process. We went through multiple-offer bidding processes quite a number of times before finding our house, and Jacki walked us through the process and helped us with strategy. She answered emails quickly, even outside of business hours, and was available on tight timeframes to turn around counteroffers and other major documents. We'd definitely recommend Redfin and Jacki to other home-buyers.
House buyer closed May '13
1153 South 3rd St, Alhambra, CA
1153 South 3rd St, Alhambra, CA
$633K • 3 Bed, 1.75 Bath, 1599 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
3308 Mills, Glendale, CA
3308 Mills, Glendale, CA
$499K • 3 Bed, 1.75 Bath, 1400 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed May '13
2929 Passmore Dr, Los Angeles, CA
2929 Passmore Dr, Los Angeles, CA
$960K • 2 Bed, 2.5 Bath, 1893 Sq. Ft. • Multiple offers
She was completely helpful and sweet. I'd use her again in an instant. A huge help!
Multi-family home buyer closed May '13
6248 Winans Dr, Los Angeles, CA
6248 Winans Dr, Los Angeles, CA
$1.74M • 4 Bed, 4 Bath, 2565 Sq. Ft. • First-time buyer
Jacki and the rest of the Redfin team were very professional and responsive throughout the purchase. Jacki was very accessible and returned calls and emails very quickly. She and associate Redfin agents were customer-oriented and accommodated our schedules and visited the property with us numerous times. We also must thank Lisa Diaz, our transaction administrator, for her superb job in managing all the necessary documents needed for the purchase so efficiently and clearly. We would definite use Redfin again.
House buyer closed Apr '13
4637 Rockland Pl, La Canada Flintridge, CA
4637 Rockland Pl, La Canada Flintridge, CA
$838K • 4 Bed, 2.75 Bath, 2200 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
3700 Pontiac St, La Crescenta, CA
3700 Pontiac St, La Crescenta, CA
$670K • 3 Bed, 2 Bath, 2046 Sq. Ft. • First-time buyer • Multiple offers
I couldn't have asked for anything more from my experience with Jacki. She was an absolute pleasure to work with and she effectively guided me through my first home purchase with ease. Anytime any challenges arose, Jacki was immediately on top of it and got results. She is the reason why I'll be coming back to Redfin in the future for any new home purchases. I'll also be recommending her and Redfin to all my friends who are in the market to buy a new home.
Townhome buyer closed Apr '13
1631 Echo Park Ave #05, Echo Park, CA
1631 Echo Park Ave #05, Echo Park, CA
$495K • New construction • First-time buyer
Jacki and her team went beyond the call of duty. My wife and I wanted a shorter than usual escrow, both Jacki's and Noelle's due diligence made it happen. The experience was fantastic.
Condo buyer closed Apr '13
453 South Orange Grove Blvd #7, Pasadena, CA
453 South Orange Grove Blvd #7, Pasadena, CA
$520K • 2 Bed, 2 Bath, 1368 Sq. Ft.
The Redfin team was fantastic through every step of the process. Jacki was friendly, professional, and responsive in connection with the offer process. After touring the home with her, she contacted the listing agent multiple times to gauge the status of other offers. Based on her diligence, we felt good about the offer we ended up making, believing it was as informed and competitive as possible. Luckily, it was ultimately accepted. After our offer was accepted, we worked extensively with Noelle (the transaction coordinator), who is excellent. To help us close within 30 days, Noelle immediately lined up inspector appointments, coordinated with escrow and other third parties, and answered all of our questions. We must have sent dozens of emails after the offer was accepted, yet Noelle... Show More
House buyer closed Apr '13
Glendale, CA
Glendale, CA
$785K • 3 Bed, 2.25 Bath, 1873 Sq. Ft. • First-time buyer • Multiple offers
Jacki was great with helping us through the offer. As first time purchasers on a house with multiple bids, she helped us understand the process and what has happened in other situations that she has seen. She guided us through the process seamlessly and things worked our very well.
House buyer closed Mar '13
3311 Oak Glen Dr, Los Angeles, CA
3311 Oak Glen Dr, Los Angeles, CA
$820K • 3 Bed, 3 Bath, 2246 Sq. Ft. • First-time buyer • Multiple offers
Jacki was helpful, responsive and knowledgable. She provided me with thoughtful advice and valuable guidance. With her assistance, I was able to purchase the house I wanted at a good price and on a quick timeline. I highly recommend working with Jacki!
House buyer closed Mar '13
Sherman Oaks, CA
Sherman Oaks, CA
$1.17M • 3 Bed, 2.5 Bath, 2806 Sq. Ft. • First-time buyer
Jacki was very accessible and highly responsive to us during our purchase.
Customer did not leave review comments.
House buyer closed Feb '13
5124 Auckland Ave, North Hollywood, CA
5124 Auckland Ave, North Hollywood, CA
$520K • 2 Bed, 2 Bath, 1287 Sq. Ft. • First-time buyer
Jacki was great to work with. She was efficient, resourceful, and diligent. We couldn't have asked for a better level of service.
House buyer closed Feb '13
2844 Angus St, Los Angeles, CA
2844 Angus St, Los Angeles, CA
$691K • 2 Bed, 1 Bath, 1184 Sq. Ft. • Multiple offers
Even though Jacki was on vacation, she responded to my email by pulling the offer paperwork and submitting the offer on the same day.
Jacki also did great work on another house I bought last year.
House buyer Offer Not Accepted
807 Arbol St, Los Angeles, CA
807 Arbol St, Los Angeles, CA
$375K • 3 Bed, 2 Bath, 1262 Sq. Ft. • Multiple offers
Working with Jacki and her team was a wonderful experience! Jacki is knowledgable, professional and always available. We purchased our home in Woodland Hills through Jacki while living halfway across the country and several timezones away. This required flexibility and commitment and a bit of faith that our needs were being met. We couldn't be more pleased or satisfied with our experience. Despite the fact that I had only met Jacki once during a brief visit to LA, and that my husband did not met Jacki face-to-face until after our home closed, we felt supported in our decisions. Thanks to Jacki, we are now the owners of a lovely home.
House buyer closed Jan '13
4954 Topanga Cyn, Woodland Hills, CA
4954 Topanga Cyn, Woodland Hills, CA
$420K • 4 Bed, 2 Bath, 1600 Sq. Ft. • Multiple offers
Jacki was terrific and was very good for what I needed. Appointments were scheduled quickly and promptly and when it came to purchasing, I got exactly what I wanted.
Noelle (the coordinator) made some errors and it seemed that it was just a lack of attention to detail in a few cases, though I can't say it was material and it was corrected and she was very friendly in the process.
House buyer closed Jan '13
Los Angeles, CA
Los Angeles, CA
$1.42M • 4 Bed, 3.5 Bath, 3073 Sq. Ft.
2012 (30 Homes)
Jacki makes buying a home a very pleasant experience. In knowledge of the Burbank area was invaluable.
House buyer Offer Not Accepted
1308 North California St, Burbank, CA
1308 North California St, Burbank, CA
$485K • 3 Bed, 2.5 Bath, 1801 Sq. Ft.
Our home purchase transaction required unusually high agent involvement due to a challenging seller. Jacki was extremely responsive and committed all along the way. As the first time home buyers, we had a lot of questions. Jacki was very patient and provided the needed guidance. Jacki and Redfin have an exceptional local team of real estate professionals. Our transaction coordinator was Noelle, tour coordinator, Roberta and the field agents we worked with included Simone, Josh, and Evangelin, among others. Each one of them stand out with their unique strengths and unrivaled commitment.
House buyer closed Dec '12
Glendale, CA
Glendale, CA
$800K • 3 Bed, 2.5 Bath, 2008 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Multi-family home buyer Offer Not Accepted Dec '12
6551 Fountain Ave, Hollywood, CA
6551 Fountain Ave, Hollywood, CA
$599K • 3 Bed, 2 Bath, 1532 Sq. Ft. • First-time buyer • Multiple offers
Jacki is very professional and always available. Even when she was on her vacation! She was prompt and handled everything in timely manner. She made the process so easy. Thanks to her we purchased our first home and we are very happy!
House buyer closed Dec '12
La Crescenta, CA
La Crescenta, CA
$685K • 3 Bed, 2.25 Bath, 2138 Sq. Ft. • First-time buyer
Jacki was always prompt in responding to my questions and walking me through the process.
House buyer closed Dec '12
4344 York Blvd, Los Angeles, CA
4344 York Blvd, Los Angeles, CA
$505K • 2 Bed, 1 Bath, 1313 Sq. Ft. • First-time buyer • Multiple offers
Jacki an her team were terrific! They all really helped get to get the deal done in time, and her advice helped me get the house I really wanted!
House buyer closed Dec '12
5656 Bellingham Ave, Valley Glen, CA
5656 Bellingham Ave, Valley Glen, CA
$677K • 3 Bed, 2 Bath, 1770 Sq. Ft. • First-time buyer • Multiple offers
Jackie's been on top of things at all times during the transaction, excellent communication I never had to wait more than a few hours to get answers, she addressed all my concerns promptly and was very supportive and understanding of my requests with the seller. Thank you!
House buyer closed Nov '12
350 Laveta Ter, Los Angeles, CA
350 Laveta Ter, Los Angeles, CA
$300K • 3 Bed, 1 Bath, 1159 Sq. Ft. • Multiple offers
Jacki is hard-working, professional and fantastic at her job. She has her client's best interests at heart, is patient and understanding and never pushes in one way or the other. She is a dream to work with and I trust her immensely.
House buyer Offer Not Accepted
4263 Encinas Dr, La Canada Flintridge, CA
4263 Encinas Dr, La Canada Flintridge, CA
$1.37M • 3 Bed, 2.75 Bath, 1988 Sq. Ft. • Multiple offers
It was a pleasure working with Jacki and her team. It was my first time to buy a house,and Jacki and Noelle were there for me every step of the way. They responded to my questions right away. I made a right decision by choosing Jacki as my agent. She is wonderful. If it wasn't for her, I think I would still be looking for a house. I will definitely recommend Jacki to anybody looking for a house.
Condo buyer closed Nov '12
1711 Grismer #86, Burbank, CA
1711 Grismer #86, Burbank, CA
$346K • 3 Bed, 3 Bath, 1371 Sq. Ft. • First-time buyer • Multiple offers
Very helpful and very efficient team, highly recommend Jackie and Redfin.
House buyer Offer Not Accepted Nov '12
3775 Fredonia Dr, Los Angeles, CA
3775 Fredonia Dr, Los Angeles, CA
$650K • 3 Bed, 2 Bath, 1245 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer closed Oct '12
Studio City, CA
Studio City, CA
$966K • 3 Bed, 3 Bath, 2234 Sq. Ft.
Jacki and noelle have been quite delightful to work with. They were always available to answer any questions, understand your priorities and worked efficiently thru out the whole process. I'll work with them again for future transactions.
House buyer closed Oct '12
21552 Yucatan Ave, Woodland Hills, CA
21552 Yucatan Ave, Woodland Hills, CA
$510K • 3 Bed, 2.5 Bath, 3112 Sq. Ft. • First-time buyer • Multiple offers
The experience was really amazing and quick. We stared working with an agent outside the Redfin family and were thoroughly disappointed. Once we switched to Redfin, things just were so different. Jacki and her team were super responsive. They moved things along really quick and were always available to stop and explain things to us. Being first time home buyers we had several panic attacks, but she always helped walk us through the process, calming nerves and educating us when we need to be. Once we found the house, Jacki and Noelle really kicked everything into high gear. I can't say enough things about Noelle, she is amazing! They're team work really helped us get our keys in less than 30 days. We really appreciate everything and we love our new house!
House buyer closed Oct '12
Lake Balboa, CA
Lake Balboa, CA
$370K • 3 Bed, 2 Bath, 1208 Sq. Ft. • First-time buyer • Multiple offers
Jacki and Noelle were amazing to work with. Jacki did great negotiating with seller and when appraisal price came below contract price she worked with seller to save us thousands of dollars.
From very start Noelle helped coordinating each and everything in my complex and long escrow process. Noelle was quick to respond and very pleasant to work with. Great team !!!!
Condo buyer closed Sep '12
Northridge, CA
Northridge, CA
$350K • 2 Bed, 2.25 Bath, 1563 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Sep '12
4804 Bamford Pl, Los Angeles, CA
4804 Bamford Pl, Los Angeles, CA
$367K • 2 Bed, 1 Bath, 1192 Sq. Ft. • First-time buyer • Multiple offers
We really appreciated Jacki's knowledge of the area and her understanding of what would be fair and competitive bids. She also was great about finding out the background context of each bidding situation in terms of whether there were multiple bids or issues that had cropped up in previous bids. While she was often very busy, she always responded quickly to questions and requests via email.
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Woodland Hills, CA
Woodland Hills, CA
$629K • 3 Bed, 2 Bath, 2085 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
Townhome buyer closed Aug '12
130 Fano St Unit A, Arcadia, CA
130 Fano St Unit A, Arcadia, CA
$552K • 4 Bed, 3 Bath, 1600 Sq. Ft. • Multiple offers
very good experience, can definitely recommend Jacki!!
toby and Li
House buyer Offer Not Accepted May '12
3549 North Knoll Dr, Los Angeles, CA
3549 North Knoll Dr, Los Angeles, CA
$2.4M • 3 Bed, 3 Bath, 4637 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House buyer closed Aug '12
Tujunga, CA
Tujunga, CA
$490K • 3 Bed, 3 Bath, 2008 Sq. Ft.
Easy to work with and very accommodating. The entire team was fabulous!
House buyer closed Apr '12
Pasadena, CA
Pasadena, CA
$533K • 3 Bed, 1 Bath, 1243 Sq. Ft.
As a first time home buyer,Redfin gave us a very different home purchase experience.We made a home tour reservation with Roberta, toured this home with Brighan, and inspected this home with Robert and Jonathan. Noelle communicated with us regarding the details of this purchase. We contacted with Jacki over the phone and via email, but never met her over the purchase period, March 9 - April 12.
House buyer closed Apr '12
Glendale, CA
Glendale, CA
$548K • 2 Bed, 1 Bath, 1240 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer closed Apr '12
Toluca Lake, CA
Toluca Lake, CA
$358K • 2 Bed, 2.5 Bath, 1186 Sq. Ft. • First-time buyer
I don't think I give out such high scores easily, but Jacki, Noelle, and the rest of her team absolutely earned one. We had a range of experiences during the purchase process from an essentially incompetent loan processor to good inspectors, but Jacki and her team are head and shoulders above everyone else we interacted with. Despite a difficult REO transaction and lender delays, they managed to close 19 days ahead of the due date. This was accomplished by amazingly constant and prompt communication throughout the entire process.
House buyer closed Mar '12
Sunland, CA
Sunland, CA
$431K • 4 Bed, 2.75 Bath, 2178 Sq. Ft. • First-time buyer • Multiple offers
Jacki and her team did a great job steering us through a challenging escrow process. They were always courteous and attentive, and they talked us off a few ledges.
House buyer closed Feb '12
Los Angeles, CA
Los Angeles, CA
$415K • 3 Bed, 2 Bath, 1210 Sq. Ft. • First-time buyer
We were in a best and final, multiple offers situation on an REO property. Within hours, Jacki was able to put together our offer quickly and professionally.
House buyer Offer Not Accepted
2966 Goodview, Los Angeles, CA
2966 Goodview, Los Angeles, CA
$500K • 2 Bed, 2 Bath, 1418 Sq. Ft. • First-time buyer • Multiple offers
Very professional, attentive, communicative. Showed real care for us as buyers. Very professional and efficient team.
Customer chose not to leave public comments.
House buyer closed Feb '12
Los Angeles, CA
Los Angeles, CA
$648K • 3 Bed, 2 Bath, 1796 Sq. Ft. • First-time buyer
It was my first time using Redfin. It was easy to schedule appt for inspectors and the team aspect allows you to have more flexible times. The style is not high pressured, so it is a good fit for someone who knows what they want.
House buyer closed Jan '12
Glendale, CA
Glendale, CA
$790K • 4 Bed, 3 Bath, 2566 Sq. Ft. • Multiple offers
One thing I liked about working with Redfin is that it is a team effort. Jacki, Lisa, and Johnathon were all helpful and did their jobs very well. I was very pleased with their service and would use them again without hesitation.
House buyer closed Jan '12
North Hollywood, CA
North Hollywood, CA
$475K • 2 Bed, 1.75 Bath, 1148 Sq. Ft. • First-time buyer • Multiple offers
2011 (27 Homes)
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Glendale, CA
Glendale, CA
$399K • 3 Bed, 2 Bath, 1345 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Condo buyer Offer Not Accepted Jul '11
Agoura Hills, CA
Agoura Hills, CA
$509K • 3 Bed, 3 Bath, 1731 Sq. Ft.
Jackie was helpful, attentive, efficient and thorough. I was very impressed and in fact will be using her again. Kathy Bogle
House buyer Offer Not Accepted
2734 Kingsway Dr, Burbank, CA
2734 Kingsway Dr, Burbank, CA
$470K • 2 Bed, 2 Bath, 1578 Sq. Ft. • Multiple offers
She's very good in responding back & follow up with seller's agent but I wish she discussed the situation and options more clear before making my offer, that would make a big difference.
Townhome buyer Offer Not Accepted
Sherman Oaks, CA
Sherman Oaks, CA
$425K • 3 Bed, 3 Bath, 1793 Sq. Ft. • First-time buyer • Multiple offers
Overall, it was a decent experience. We weren't blown away, but Jacki was a available and responded to our requests. We were dealing with a particularly uncommunicative seller and we felt that unless we were very proactive in urging Jacki to action, that for the most part she was content to sit back and wait for things to happen.
House buyer closed Nov '11
Eagle Rock, CA
Eagle Rock, CA
$458K • 3 Bed, 2 Bath, 1434 Sq. Ft. • First-time buyer
My experience with Jacki and Noelle was simply wonderful. Two of the hardest working people I know, great personalities, exceptional communication and follow-up. When it looked like we might not close by the seller drop date due to a very unorganized, unprofessional lender (which would have meant losing the property altogether), they miraculously got the wheels turning on the other end and we closed on the very last day possible. Highly recommend Jacki and her team!
Townhome buyer closed Oct '11
Valley Village, CA
Valley Village, CA
$325K • 2 Bed, 2.5 Bath, 1462 Sq. Ft. • First-time buyer • Multiple offers
Although I only met Jacki in person once, I can say that both her and her staff were always quick to respond to emails/phone calls and my path to buying a second home could not have been smoother!
House buyer closed Oct '11
Los Angeles, CA
Los Angeles, CA
$400K • 2 Bed, 2 Bath, 936 Sq. Ft.
Jacki was always there to help when we needed it. She responded quickly to any questions we had, and walked us through every step of our new home purchase.
House buyer closed Sep '11
Glendale, CA
Glendale, CA
$525K • 3 Bed, 2.5 Bath, 1640 Sq. Ft. • First-time buyer
Jacki and Noelle were extremely professional, prompt, clear and helpful. I feel very satisfied with our choice of Jacki for our agent and would recommend her and Redfin enthusiastically. I only wish Jacki's team worked in our new location!
Multi-family home seller closed Oct '11
Los Angeles, CA
Los Angeles, CA
$380K • 5 Bed, 2 Bath, 2460 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer Offer Not Accepted
Los Angeles, CA
Los Angeles, CA
$480K • 2 Bed, 2 Bath, 1155 Sq. Ft. • First-time buyer
She was great! She went above and beyond the call of duty for us. She was prompt, polite, and answered all of our silly questions. We felt very comfortable with her.
Multi-family home buyer closed Sep '11
Sun Valley, CA
Sun Valley, CA
$845K • 7 Bed, 4 Bath, 3509 Sq. Ft.
Jacki answers questions and requests in timely manner and she is very personable.
House buyer Offer Not Accepted
Montrose, CA
Montrose, CA
$599K • 3 Bed, 2 Bath, 1770 Sq. Ft. • First-time buyer
Working with Jacki was one of the best parts of my Redfin experience. Not only is she very nice and smart, but she is fantastic at returning phone calls and emails... even on a holiday weekend! When our offer turned into a bidding war with other buyers, Jacki never pressured us to offer anything more than we felt was right. A traditional agent would have been concerned with closing the deal, at anyone's expense. Jacki just wanted us to pay the right price for the right house, and thats what we will do!
House buyer Offer Not Accepted
5021 Biloxi Ave, Toluca Lake, CA
5021 Biloxi Ave, Toluca Lake, CA
$595K • 3 Bed, 1.5 Bath, 1386 Sq. Ft.
Customer did not leave review comments.
Condo buyer Offer Not Accepted Aug '11
Encino, CA
Encino, CA
$335K • 2 Bed, 2.5 Bath, 1542 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Toluca Lake, CA
Toluca Lake, CA
$299K • 2 Bed, 1 Bath, 1072 Sq. Ft.
Jacki and all of the field agents were wonderful to work with, and were extremely knowledgeable, proactive, professional and accommodating throughout the process. My purchase was more complex than an average real estate purchase, which required the services of a team like Redfin's. I am very glad that I worked with Redfin and have already enthusiastically recommended them to friends and family.
House buyer closed Aug '11
13900 Almetz St, Sylmar, CA
13900 Almetz St, Sylmar, CA
$343K • 4 Bed, 2 Bath, 2044 Sq. Ft. • First-time buyer • Multiple offers
There is nobody better. She is knowledgable and fast and friendly. I couldn't have asked for more.
House buyer closed Jul '11
10545 Sarah St, Toluca Lake, CA
10545 Sarah St, Toluca Lake, CA
$775K • 3 Bed, 3 Bath, 2062 Sq. Ft. • First-time buyer
I must admit the first thing that attracted me to Redfin was the rebate. I had worked with other "big name" realtors before and was not getting the satisfaction that I was expecting. When I found out I could get the same level of experience and quality with Redfin plus get money back for closing costs, I thought it was worth a try. We were very happy working with Jacki and her team (Lisa, Gavin, Todd, and Paul). Jacki returned all my phone calls promptly and answered every question I had. She was always ready to call the listing agent with any questions or concerns I had and got back to me with an email ro phone call immediately. It was very easy to stay in contact with Jacki throughout the buying process. We both were emailing and texting each other with updates or questions all the... Show More
House buyer closed Jul '11
Los Angeles, CA
Los Angeles, CA
$449K • 3 Bed, 2 Bath, 1354 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Condo buyer closed Jul '11
Northridge, CA
Northridge, CA
$495K • 3 Bed, 2.5 Bath, 2235 Sq. Ft. • First-time buyer
Would absolutely recommend Jacki and her phenomenal team who worked with us to help secure our dream first home. We've been looking at houses on and off for 2-3 years. Received a Redfin update about a new listing 3 days prior to it's first open house. Went to the open house and loved it. But had no clue where to begin. I clicked on Jacki's profile hoping it would lead me down a route that would go somewhere as we knew the house would sell fast! Sure enough Jacki lead us to the right mortgage lender, got pre-approved with an amazing rate and got an offer in ASAP! Jacki and her team of Lisa Diaz, and others really nailed every step of the way. Jacki and Lisa were extremely responsive through email, phone, and text messages. Even the panicky ones! Redfin's online checklist and endless... Show More
House buyer closed Jul '11
Los Angeles, CA
Los Angeles, CA
$529K • 3 Bed, 2 Bath, 1341 Sq. Ft. • First-time buyer
It was a pleasure working with Jacki. She made our home-buying process easy and enjoyable. She is very professional and effective. Redfin was a great choice and we were lucky to have Jacki and her team with us. Thank you for helping make our dream of owning a house possible.
House buyer closed Jul '11
15706 Ludlow St, Granada Hills, CA
15706 Ludlow St, Granada Hills, CA
$355K • 4 Bed, 1.75 Bath, 1332 Sq. Ft. • Multiple offers
Jacki was great. Very responsive and got us pre-approved in one day. She was in constant contact and worked into the night to help us make an offer. She was great!
House buyer Offer Not Accepted
Los Angeles, CA
Los Angeles, CA
$699K • 3 Bed, 2 Bath, 1508 Sq. Ft.
We felt Jacki did a terrific job from helping us schedule viewings right through to closing. She was always available to us. She answered every one of our questions. She was forthright when we asked for her opinion. We had a wonderful experience working with Jacki and Redfin.
House buyer closed Jun '11
Sherman Oaks, CA
Sherman Oaks, CA
$545K • 3 Bed, 1.5 Bath, 1350 Sq. Ft. • First-time buyer
Jackie always responded within 30 minutes (usually less) and helped support me through a difficult escrow. Never had the chance to meet her in person, but that was a non-issue given her ability to effectively communicate by e-mail and telephone.
House buyer closed Jun '11
Los Angeles, CA
Los Angeles, CA
$517K • 5 Bed, 3 Bath, 3276 Sq. Ft.
Jacki was AMAZING to work with. During the entire home buying process she was available to answer questions, offer suggestions, and provide support in anything and everything we needed. She made a very stressful time (as buying your first home can be for any person) so easy and simple. She was organized and efficient, even our lender commented on her work ethic continuously reiterating that she was a pleasure to work with. I seriously can't say enough good things. Working with Redfin and Jacki was the best decision I could have made. I would recommend both the company and Jacki specifically to anyone looking for an agent. She is with you till the end and you will feel at ease knowing you are in such good hands. If I intend to purchase another home I will definitely request to work with... Show More
House buyer closed Jun '11
Granada Hills, CA
Granada Hills, CA
$405K • 4 Bed, 1.75 Bath, 1493 Sq. Ft. • First-time buyer
The team the Jacki had was all 10's in my book... For being a first time buyer, Jacki, Lisa, John VeNtti and Gavin were all really easy to work with. When ever I felt overwhelmed and reached out they were there for me. All tens in my book.. And the refund when it was all said and done.. How and who can beat that? My next home buying experience will hopefully be with these guys... Do yourself a favor and get involved! Jacki Rules...
House buyer closed May '11
15041 Lemay St, Van Nuys, CA
15041 Lemay St, Van Nuys, CA
$337K • 3 Bed, 1.5 Bath, 1326 Sq. Ft. • First-time buyer
Jacki and her team (Lisa and Gavin) were great. They made the process easy, and efficiently got us to a closing on a tight time frame. She's a real pro who takes an authentic interest in her clients.
Condo buyer closed May '11
West Hollywood, CA
West Hollywood, CA
$670K • 2 Bed, 2 Bath, 1481 Sq. Ft. • First-time buyer
2010 (4 Homes)
Jacki was extremely patient, knoweledgeable, and really listened to what we were looking for. When we finally found our house, she walked us through the process, step by step. We will definitely refer her and contact her again if we are looking to move.
Jacki exceeded our expectations as a real estate agent. She was extremely patient with helping us find a home. She was so prompt in returning emails and phone calls. Our home was a foreclosure & she navigated an extremely difficult process brilliantly!
House buyer closed Mar '10
816 West Gabrielino Ct, Altadena, CA
816 West Gabrielino Ct, Altadena, CA
$989K • 5 Bed, 4.75 Bath, 3886 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Dec '10
La Crescenta, CA
La Crescenta, CA
$582K • 3 Bed, 1.75 Bath, 1263 Sq. Ft.
Jacki was great! She allowed us to call her day or night when we had questions regarding our purchase. She worked to show us a multitude of homes in our price range and neighborhoods until we found the one we loved! We looked at homes too numerous to count and she was with us all the way.
Condo seller closed Sep '10
North Hollywood, CA
North Hollywood, CA
$276K • 3 Bed, 1.75 Bath, 1174 Sq. Ft.
2009 (3 Homes)
Customer chose not to leave public comments.
House buyer closed Aug '09
Alhambra, CA
Alhambra, CA
$745K • 3 Bed, 2 Bath, 1844 Sq. Ft.
Jacki is an outstanding realtor who worked with us for many months and many multiple offers to help us successfully find our new home. She'll be our first call when we buy our next house, and should be your first call too!
House buyer closed Aug '09
Pasadena, CA
Pasadena, CA
$336K • 3 Bed, 2.5 Bath, 2078 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer closed Dec '09
Pasadena, CA
Pasadena, CA
$429K • 2 Bed, 2 Bath, 1100 Sq. Ft.
2008 (1 Home)
Customer chose not to leave public comments.
House buyer closed Mar '08
San Marino, CA
San Marino, CA
$886K • 2 Bed, 0.75 Bath, 1385 Sq. Ft.
2007 (1 Home)
Customer chose not to leave public comments.
2006 (1 Home)
Jacki is passionate about her work and it shows in her success and ease of home buying & selling process with her. She is a hard worker and puts your needs and desires first, while being honest and transparent about what is truly possible as well as all the "fine print". She was both our selling and buying agent and I wouldn't use anyone else in our future moves. She is both professional and a friend, knowing that this is not just a business transaction for you . . . this is about saying good-bye to the last chapter of your life and embarking on a whole new life in your new home. I enthusiastically and whole-heartedly recommend Jacki to anyone looking to sell &/or purchase a home. She will work her hardest to get you the best deal possible, pass savings onto you that other agents... Show More
2003 (2 Homes)
Very good Realtor. Jackie is at the top of her game.
Working with Jacki was a true pleasure. She always made herslef available for me when ever I had any questions. I was very unsure about buying my first home and Jacki made the experience simple and pain free.
House buyer closed Sep '03
4742 Hayman Ave, La Canada Flintridge, CA
4742 Hayman Ave, La Canada Flintridge, CA
$535K • 5 Bed, 4 Bath, 2326 Sq. Ft.