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Redfin Principal Agent
Kathleen O'Keefe
All Reviews
All2024 (1 Home)
Kathleen was very helpful throughout the entire buying process and made it very simple for us. I did not think buying a home could be that easy.
House buyer closed Apr '24
0n632 W Weaver Cir, Geneva, IL
0n632 W Weaver Cir, Geneva, IL
$500K • 4 Bed, 3 Bath, 2022 Sq. Ft. • First-time buyer • Multiple offers
2023 (8 Homes)
She was great and easy to work with. When she went in vacation she set us up with her assistant and it all went seamlessly.
House buyer closed Jul '23
2058 Providence Dr, Bartlett, IL
2058 Providence Dr, Bartlett, IL
$490K • 5 Bed, 3.5 Bath, 2351 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Townhome seller closed Jul '23
1609 Edinburgh Dr, Bartlett, IL
1609 Edinburgh Dr, Bartlett, IL
$282K • 3 Bed, 2.5 Bath, 1826 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Customer did not leave review comments.
Condo buyer closed May '23
5540 Walnut Ave Unit 31a, Downers Grove, IL
5540 Walnut Ave Unit 31a, Downers Grove, IL
$165K • 2 Bed, 1 Bath, 850 Sq. Ft.
Customer did not leave review comments.
House buyer closed Apr '23
608 Braemore Ln, Yorkville, IL
608 Braemore Ln, Yorkville, IL
$383K • 4 Bed, 2.5 Bath, 2420 Sq. Ft. • New construction
Customer chose not to leave public comments.
House seller closed Apr '23
2723 Emma Cir, Aurora, IL
2723 Emma Cir, Aurora, IL
$355K • 4 Bed, 2.5 Bath, 1746 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Kathleen was great! She was very knowledgeable and guided me through the whole process! I would recommend her to anyone looking to buy or sell!
House buyer closed Feb '23
1579 Independence Ave, St. Charles, IL
1579 Independence Ave, St. Charles, IL
$250K • 3 Bed, 1 Bath, 1008 Sq. Ft. • First-time buyer
2022 (10 Homes)
Great service, responsive and very knowledgeable. Supportive with emotional move after 50+ years in o e place.
House seller closed Dec '22
5608 Dover Dr, Lisle, IL
5608 Dover Dr, Lisle, IL
$345K • 3 Bed, 2.5 Bath, 2082 Sq. Ft. • Multiple offers
Kathleen was great to work with especially being a first time homebuyer. The process went very smooth overall, and I would definitely recommend using her for your realtor needs!
Townhome buyer closed Sep '22
1273 Rhodes Ln, Naperville, IL
1273 Rhodes Ln, Naperville, IL
$285K • 2 Bed, 2.5 Bath, 1434 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House seller closed Sep '22
3892 Double Eagle Dr, Elgin, IL
3892 Double Eagle Dr, Elgin, IL
$500K • 2 Bed, 2 Bath, 1865 Sq. Ft. • Multiple offers
Great to work with (again)! Thanks!
House buyer closed Jul '22
1n051 Timothy Ln, Wheaton, IL
1n051 Timothy Ln, Wheaton, IL
$745K • 4 Bed, 3 Bath, 2859 Sq. Ft. • Multiple offers
Kathleen is extremely professional. She made sure to understand our home search needs and was always available for a chat to answer any questions. Closing on our dream home was made possible with Kathleen's guidance and persistence to negotiate through the offer! So grateful we met her!
House buyer closed Jul '22
430 Tuscany Dr, Algonquin, IL
430 Tuscany Dr, Algonquin, IL
$458K • 4 Bed, 3.5 Bath, 2714 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House seller closed Jul '22
144 Primrose Ln, Bartlett, IL
144 Primrose Ln, Bartlett, IL
$570K • 4 Bed, 2.5 Bath, 3517 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House buyer closed Jun '22
261 Shawnee Cir, Bartlett, IL
261 Shawnee Cir, Bartlett, IL
$505K • 5 Bed, 3.5 Bath, 2705 Sq. Ft. • Multiple offers
We really appreciated that Kathleen always got back to us very quickly via phone or text with answers to our questions. She was knowledgeable about the area and helped our transaction proceed very smoothly.
House buyer closed May '22
1026 Webster Ave, Wheaton, IL
1026 Webster Ave, Wheaton, IL
$360K • 3 Bed, 2 Bath, 1125 Sq. Ft. • Multiple offers
Very responsive, honest , and would work with her again. Very knowledgeable and my house closed quickly
House seller closed Apr '22
31 Westmore Meyers Rd, Lombard, IL
31 Westmore Meyers Rd, Lombard, IL
$325K • 3 Bed, 2 Bath, 1192 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House seller closed Jan '22
6529 Greene Rd, Woodridge, IL
6529 Greene Rd, Woodridge, IL
$655K • 6 Bed, 4.5 Bath, 5038 Sq. Ft. • Multiple offers
2021 (28 Homes)
Customer did not leave review comments.
House buyer closed Dec '21
731 Red Oak Dr, Bartlett, IL
731 Red Oak Dr, Bartlett, IL
$390K • 3 Bed, 2.5 Bath, 2384 Sq. Ft. • Multiple offers
Kathleen was assigned to us by Redfin when we requested to see a house we were interested in. Since our house was not listed and we were in time crunch, we decided to work with her. Everything was good at the beginning but with time it was harder and harder to get in contact or hear back. Everything was done last minute and coincidently when I requested or followed up. We did not know if our house will sell until 3 days before closing. To this day I did not hear back on some of my emails. This was just an easy money for her.
Kathleen was truly wonderful while we sold our home and then again when we bought our dream home. We couldn't be happier.
House buyer closed Dec '21
7808 Briarcliff Dr, Plainfield, IL
7808 Briarcliff Dr, Plainfield, IL
$310K • 4 Bed, 2.5 Bath, 2652 Sq. Ft. • Multiple offers
Very experienced, great to work with, and professional. Thanks!
House seller closed Nov '21
720 Lexington Ave, St. Charles, IL
720 Lexington Ave, St. Charles, IL
$366K • 4 Bed, 2.5 Bath, 1620 Sq. Ft. • Multiple offers
Kathleen is wonderful. She answered all my questions when it came to selling our house. She offered honest advice and made me feel comfortable the entire time. We will be using her to purchase our next home.
House seller closed Sep '21
887 Laurel Dr, Aurora, IL
887 Laurel Dr, Aurora, IL
$236K • 3 Bed, 2 Bath, 1554 Sq. Ft. • Multiple offers
Kathleen was personable, professional and kind. She is very knowledgeable and has a sixth sense for making the deal. Kathleen was prompt and responsive. She was a true joy to work with!
House seller closed Sep '21
1649 Park Vista Ln, Aurora, IL
1649 Park Vista Ln, Aurora, IL
$225K • 3 Bed, 2.5 Bath, 1456 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Kathleen was great. Her price recommendation resulted in over 30 showings in 3 days and a selling price that was 17,000 over asking. She was attentive to our needs and responded to queries in a timely manner.
House seller closed Sep '21
1609 Fordham Ct, Naperville, IL
1609 Fordham Ct, Naperville, IL
$417K • 4 Bed, 2.5 Bath, 2370 Sq. Ft. • Multiple offers
Kathleen’s guidance helped ease some of the tension and stress in this post covid real estate market. Her ability to communicate and foresee some of the challenges we faced is greatly appreciated. Would use Kathleen and Redfin again should the need arise. Very happy clients!
House seller closed Sep '21
3n794 W Laura Ingalls Wilder Rd, St. Charles, IL
3n794 W Laura Ingalls Wilder Rd, St. Charles, IL
$510K • 5 Bed, 3.5 Bath, 3000 Sq. Ft.
Kathleen was awesome! She was responsive and very helpful.
Kathleen was very attentive and responsive to all our questions and concerns. She was a pleasure to work with.
House buyer closed Aug '21
3 Somerset Hills Ct, Hawthorn Woods, IL
3 Somerset Hills Ct, Hawthorn Woods, IL
$557K • 4 Bed, 2.5 Bath, 3349 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer closed Aug '21
250 Lineas Ln, Geneva, IL
250 Lineas Ln, Geneva, IL
$295K • 3 Bed, 2.5 Bath, 1640 Sq. Ft. • Multiple offers
Kathleen was a constant professional and offered sound advice for our purchase transaction. Any worries from my wife or myself we’re quickly addressed by Kathleen offering perspective and options going forward. Would definitely use Kathleen again.
House buyer closed Aug '21
3n756 E Laura Ingalls Wilder Rd, St. Charles, IL
3n756 E Laura Ingalls Wilder Rd, St. Charles, IL
$738K • 6 Bed, 6 Bath, 4413 Sq. Ft.
She is awesome, I am first time buyer, she guided me very well in to this process, and more flexible to work with. I definitely recommend Kathleen to my friends and family
Customer chose not to leave public comments.
House seller closed Jul '21
1250 Hall St, Sugar Grove, IL
1250 Hall St, Sugar Grove, IL
$375K • 4 Bed, 2.5 Bath, 3081 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House buyer closed Jun '21
1695 Merle Dr, Aurora, IL
1695 Merle Dr, Aurora, IL
$562K • 5 Bed, 4 Bath, 3150 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Customer did not leave review comments.
Townhome seller closed Jun '21
553 Philip Dr, Bartlett, IL
553 Philip Dr, Bartlett, IL
$275K • 3 Bed, 2.5 Bath, 1656 Sq. Ft. • Multiple offers
Kathleen always had an answer or knew who we needed to reach out to to find one! Always quick to respond as well, couldn’t be happier!
Townhome seller closed May '21
1644 Islandview Ct, Hoffman Estates, IL
1644 Islandview Ct, Hoffman Estates, IL
$210K • 4 Bed, 1.5 Bath, 1677 Sq. Ft.
Customer chose not to leave public comments.
House seller closed Jun '21
115 N 7th St, St. Charles, IL
115 N 7th St, St. Charles, IL
$305K • 3 Bed, 1.5 Bath, 1567 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Condo seller closed Jun '21
1146 Stillwater Rd, Elgin, IL
1146 Stillwater Rd, Elgin, IL
$190K • 2 Bed, 2.5 Bath, 1252 Sq. Ft. • Multiple offers
Kathleen is very friendly and helpful.
House buyer closed May '21
1378 Amaranth Dr, Naperville, IL
1378 Amaranth Dr, Naperville, IL
$400K • 4 Bed, 2.5 Bath, 2091 Sq. Ft. • Multiple offers
She is very nice, but she seemed very removed from the process after the first few days on the market. She didn't follow up with us after that. She told us initially she goes to the appraisals, but she didn’t. She seemed too busy for us much of the time.
House seller closed Apr '21
553 Jervey Ln, Bartlett, IL
553 Jervey Ln, Bartlett, IL
$385K • 4 Bed, 2.5 Bath, 2804 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House seller closed Apr '21
1804 Thornapple Way, Aurora, IL
1804 Thornapple Way, Aurora, IL
$298K • 4 Bed, 3.5 Bath, 2400 Sq. Ft. • Multiple offers
She is very professional
Townhome seller closed Mar '21
2055 Yellow Daisy Ct, Naperville, IL
2055 Yellow Daisy Ct, Naperville, IL
$327K • 4 Bed, 3.5 Bath, 2237 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Condo buyer closed Mar '21
1041 Ogden Ave #125, Naperville, IL
1041 Ogden Ave #125, Naperville, IL
$152K • 2 Bed, 2 Bath, 1130 Sq. Ft. • First-time buyer • Multiple offers
Kathleen was a pleasure to work with. She was very patient with me and answered every question I had. She is an asset to your company. I will recommend her for anyone I know is going to be moving
House seller closed Mar '21
1480 Burke Ln, South Elgin, IL
1480 Burke Ln, South Elgin, IL
$256K • 3 Bed, 1.5 Bath, 1511 Sq. Ft. • Multiple offers
Kathleen is so good at what she does; making connections with people, and helping them achieve their goals. We are so grateful for her advice and expertise. We sold our home so quickly, and she made it as easy as possible.
2020 (13 Homes)
Customer did not leave review comments.
Customer chose not to leave public comments.
House seller closed Oct '20
1955 Zeppelin Dr, Hanover Park, IL
1955 Zeppelin Dr, Hanover Park, IL
$236K • 3 Bed, 3 Bath, 1054 Sq. Ft. • Multiple offers
It was great working with Kathleen! She delivered right away!
Customer chose not to leave public comments.
House buyer closed Sep '20
356 Jewett St., Elgin, IL
356 Jewett St., Elgin, IL
$190K • 2 Bed, 1.5 Bath, 994 Sq. Ft. • First-time buyer
In fact we already did!
She was very knowledgeable about the market and gave great advice. Would highly recommend her and Redfin. Her assistants were very responsive and on the mark.
House seller closed Sep '20
3505 Charlemagne Ln, St. Charles, IL
3505 Charlemagne Ln, St. Charles, IL
$421K • 4 Bed, 2.5 Bath, 2800 Sq. Ft.
Kathleen was very knowledgeable, friendly, and efficient in selling our rental property. I plan to use her again soon to sell my home.
House seller closed Sep '20
661 N Evanslawn Ave, Aurora, IL
661 N Evanslawn Ave, Aurora, IL
$215K • 3 Bed, 2 Bath, 1386 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House seller closed Aug '20
1379 Eastwood Dr, Aurora, IL
1379 Eastwood Dr, Aurora, IL
$234K • 4 Bed, 2.5 Bath, 1800 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Customer chose not to leave public comments.
We were fortunate. We think we timed the market perfectly. We accepted an offer that was a bit below our desired price, but since we had plans to move and a place to live, we followed Kathleen's advice and accepted the offer. In short, we sold the house at the perfect time. She was also open to us using a preferred attorney who, Chi Chun, who represented us well. Working with her and her whole team was good experience.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
House seller closed Mar '20
Geneva, IL
Geneva, IL
$310K • 3 Bed, 2 Bath, 1750 Sq. Ft.
2019 (21 Homes)
Comments hidden due to violation of terms of use.
Customer did not leave review comments.
Patient, didn't waiver with market momentum shifts. Good follow-up with prospectus buyer agents and great communication during contract progression and closing.
Responsive, honest, easy to communicate with
Kathleen was very responsive and professional during the entire property sale process!
Kathleen is the best!! She is extremely professional, very knowledgeable of the market and always responds quickly to any questions. She helped me with both sale of my home and the purchase of my new home. Highly recommend!
Customer did not leave review comments.
Customer did not leave review comments.
Townhome seller closed Sep '19
1493 Deer Pointe Dr, South Elgin, IL
1493 Deer Pointe Dr, South Elgin, IL
$236K • 2 Bed, 2.5 Bath, 1680 Sq. Ft.
Kathleen pushed us to sell our house lower than we wanted, and tricked us at the end of our selling process which led our house with a wrong buyer. It was one of the most stressful experiences until Cynthia Stolfe became involved in our buying process. She created so called "redfin nightmare" between us. It was the most disastrous experience we had ever have with realtors.
Kathleen was fantastic! She was able to answer all of my questions and provided excellent advice. She knew my area and buyer and clearly has a lot of experience in real estate. Not only that - she was also a pleasure to work with.
Great to work with, quick with communication, very knowledgeable and organized
Customer did not leave review comments.
Customer did not leave review comments.
House seller closed May '19
323 Valley Forge Ave, South Elgin, IL
323 Valley Forge Ave, South Elgin, IL
$293K • 3 Bed, 2.5 Bath, 1812 Sq. Ft.
Customer did not leave review comments.
Kathleen is a remarkable person. She maintains and uncanny balance between her warm personality and her business demeanor. We sold our home in 12 days in a very poor market. She’s polite and yet she’s ready to go to the mat for her client. Don’t underestimate this lady because of her warm smile because behind it there is a superb business person who knows her business and is always a step ahead of the competition. My wife and I think she’s the bomb. She really cares about her clients.
Kathleen was very dedicated, honest and helpful all the way till the closing. Clearly explained the process at the start which gave us confidence in the process and made it really easy for us.
Condo seller closed Apr '19
692 Weidner Rd #692, Buffalo Grove, IL
692 Weidner Rd #692, Buffalo Grove, IL
$169K • 2 Bed, 2 Bath, 1932 Sq. Ft.
It was a pleasure to work with Kathleen she and her staff were extremely professional and stay on top of everything and made the process easy. Pictures and exposure was great and we actually sold my house after renovations the day it was put back on the market. Great job
It was a very positive experience. Worked as I was told. Kathleen was very pleasant to work with.
House seller closed Mar '19
831 Queens Gate Cir, Sugar Grove, IL
831 Queens Gate Cir, Sugar Grove, IL
$260K • 4 Bed, 3.5 Bath, 2514 Sq. Ft. • Multiple offers
Kathleen was great to work with - super professional, very knowledgeable and personable as well. I recommend her without hesitation - she understands every aspect of the selling process - not just the easy stuff!
House seller closed Mar '19
321 River Bluff Rd, Elgin, IL
321 River Bluff Rd, Elgin, IL
$357K • 3 Bed, 3 Bath, 2739 Sq. Ft. • Multiple offers
Customer did not leave review comments.
2018 (33 Homes)
Kathleen was very professional and provided just the right amount of contact. I was well informed and she, along with the entire Redfin staff, were on top of everything all the way through the process. I would gladly recommend Kathleen and her team. This was my second real estate transaction with Redfin and I definitely plan to use them again in the future.
Customer did not leave review comments.
House seller closed Nov '18
Lisle, IL
Lisle, IL
$400K • 4 Bed, 2.5 Bath, 2579 Sq. Ft.
Kathleen made selling our home a smooth and easy process. She was always available to answer any questions we had. Very knowledgeable about the market. Using Redfin also saved us a bunch of money!
Customer did not leave review comments.
Customer did not leave review comments.
Kathleen is the best agent we worked with, she and her team were on top of everything!
Customer chose not to leave public comments.
Customer did not leave review comments.
House buyer Offer Not Accepted Aug '18
32 S. Sleight St., Naperville, IL
32 S. Sleight St., Naperville, IL
$340K • 2 Bath, 2417 Sq. Ft. • Multiple offers
Kathleen is a consummate professional. She has a wealth of knowledge in real estate tranactions and was very insightful throughout the process of selling my home. I would highly tecommend her.
Customer did not leave review comments.
Customer did not leave review comments.
Kathleen was terrific to work with, super knowledgable and very patient.
Customer chose not to leave public comments.
Kathleen is a professional in every manor and provides excellent customer service going above and beyond to support the sale of our home while working with challenging buyers agents.
Customer did not leave review comments.
Kathleen was great!! I would absolutely recommend her and Redfin to anyone I know. The whole process from start to finish was seamless and very professional.
House seller closed Jun '18
7n395 Stevens Glen Rd, St. Charles, IL
7n395 Stevens Glen Rd, St. Charles, IL
$565K • 4 Bed, 4 Bath, 3371 Sq. Ft.
Kathleen was incredibly helpful and knowledgable. Our house was on the market for 2 days and we had three offers! The photos taken of the house were awesome and she priced the house perfectly to sell. I'm very happy with our experience with Kathleen and Red Fin!
Condo seller closed Jun '18
Elgin, IL
Elgin, IL
$208K • 3 Bed, 3.5 Bath, 1796 Sq. Ft.
Kathleen was knowledgeable, experienced, kind, and communicated well throughout the process. Her team also did a nice job. The "Redfin" experience is highly recommended - besides the 1% fee, the pictures, walk-through video, and social promotion were very effective. Our house sold in two days at 99.7% of asking price!
As a point of improvement, we did have to fight a bit to list our house above what Kathleen recommended. Her recommendation was sound (based on lack of comps and the market) but our house ended up selling at the higher price very quickly.
Overall, Kathleen and Redfin both did a great job.
Customer chose not to leave public comments.
It was very easy to work with Kathleen and her team.
Kathleen was very professional and efficient. She answered all questions and addressed all concerns thoroughly and with a friendly manner
We were on the market for a extended time and we would have a discouraging day and Kathleen would always be there with a encouraging word and help us through our rough spots
She was so supportive through this journey. And you can tell she is an expert in her field. She had so many great insights. We’d highly recommend working with Kathleen and also save on closing costs with Redfin.
Kathleen was exceptional to work with! Courteous and prompt with all communication. The directions Kathleen gave us in order to get our home show ready was spot on and flawless. Our home was under contract less than 5 days after listing. Thank you Kathleen for all the support during the process!!!
This was a remote sale for us, and Kathleen was excellent! Timely responses, essential follow-ups and a keen eye on the market allowed Kathleen to confidently guide and advise us during this journey. To add to that fantastic recommendations for handy-man tasks, paint-work and attorney services. All in all a very reliable partner. Thank you Kathleen!
Customer did not leave review comments.
Condo seller closed Feb '18
955 Genesee Dr Unit 52-955-48, Naperville, IL
955 Genesee Dr Unit 52-955-48, Naperville, IL
$186K • 2 Bed, 2 Bath, 1431 Sq. Ft.
Kathleen is very professional to work with. She always responded promptly, courteously and patiently to my questions on the phone and through texts. The whole process of selling the house went smoothly. She did a beautiful job presenting my house inside and out. Any potential problems and suggestions for solutions were promptly communicated. I really appreciate all of her hard work.
Kathleen visited us before we decided to appoint her as our sellers agent. She took a good look around our home, and provided us with her honest feedback and a thorough description of the services she would provide and how the process would look moving forward. She then provided us with a binder containing comps and other relevant information that was useful to us. Once we appointed her as our agent, she and her team moved quickly to have the home photographed (after giving us great advice on prepping our home), and getting it on the market. Kathleen and her team kept us informed of progress and feedback during the time the home was on the market, and worked with us when we received offers. She responded promptly to our questions, and was great at liaising between us and the buyers... Show More
Kathleen was plain fantastic. She has the right blend of expertise, courtesy and a sharp eye on market trends. We were very pleased with her advices and services.
Customer chose not to leave public comments.
Customer did not leave review comments.
We were fortunate to have a short, painless sale so we didn't need to correspond much but when we did we had all of our questions answered quickly. Our initial meeting also went well, which was nice for us as it was our first home sale. Her price and other recommendations set us up for success even in December.
House seller closed Jan '18
1259 Brook Crossing Ct, Naperville, IL
1259 Brook Crossing Ct, Naperville, IL
$310K • 3 Bed, 2.5 Bath, 2400 Sq. Ft.
Kathleen and her team were a pure joy to work with in selling my home. The communication was always prompt, next steps clearly identified, and she always working in my best interest. Thank you for all your help.
House seller closed Jan '18
796 Bonnie Brae Court, Bolingbrook, IL
796 Bonnie Brae Court, Bolingbrook, IL
$272K • 4 Bed, 3.5 Bath, 2658 Sq. Ft.
2017 (23 Homes)
Kathleen was very professional. We had a few very minor hiccups in the listing process that Kathleen and team promplty addressed and fixed. I feel she gave us good, thougthful advice. She judged the market price and timing perfectly.Very pleased with all of our interactions.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
House seller closed Sep '17
Naperville, IL
Naperville, IL
$375K • 4 Bed, 2.5 Bath, 2212 Sq. Ft.
Customer did not leave review comments.
Kathleen did a great job marketing the property and was responsive to any/all questions we had. We knew our house would be well received but the pictures/online marketing really helped showcase it. We had double digit showings and multiple offers within 2-days of coming on the market.
Save yourself time, find another agent. This agent had to many personal things going on to return calls or texts. Gave no updates on a weekly basis, we had to constantly call her. We kept lowering the price and still very few showings. This agent claimed no feedback was ever received. After finding this odd for over a month, I started calling the showing agents myself. They answered right away and gave immediate feedback. Some were actually upset that I was told they didn't leave feedback telling me they were never called or emailed. We fired Kathleen and within 3 weeks we had multiple offers on our property. We even received a quick close in 30 days. She wasted over 60 days of our time. We've come to realize you get what you pay for. Trying to save money on realtor fees cost us over 2... Show More
Customer chose not to leave public comments.
House seller closed Jun '17
12705 Grande Pines Blvd, Plainfield, IL
12705 Grande Pines Blvd, Plainfield, IL
$420K • 4 Bed, 3.5 Bath, 3200 Sq. Ft.
Customer did not leave review comments.
Customer did not leave review comments.
Kathleen expertly guided us through the selling process. She was always responsive to our questions and really went the extra mile to make sure the sale of our house went through as smoothly as possible. We got a great price and would happily work with Kathleen again.
Customer did not leave review comments.
Customer did not leave review comments.
Customer did not leave review comments.
Kathleen was great. Kept us up to date during the whole process and was very professional
Customer did not leave review comments.
She said we'd sell quick and she was right! 2 days! She ensured we were informed along the way at each stage and answered all our questions quickly and professionally!
House seller closed Apr '17
1132 Hidden Spring Dr, Naperville, IL
1132 Hidden Spring Dr, Naperville, IL
$317K • 3 Bed, 2.5 Bath, 2090 Sq. Ft.
Customer chose not to leave public comments.
House seller closed Mar '17
Naperville, IL
Naperville, IL
$480K • 4 Bed, 2.5 Bath, 2735 Sq. Ft.
We had a very positive experience with Kathleen. She was prompt to my phone calls and messages. She courteously and patiently responded to my questions as we went through the entire process of the property sale. The transaction from beginning to end all went smoothly. Really appreciated her professional help.
House seller closed Mar '17
Naperville, IL
Naperville, IL
$320K • 4 Bed, 2.5 Bath, 2113 Sq. Ft.
Kathleen did a top notch job the entire selling process. She was with us every step of the way. She also was prompt with regarded to questions we may of had. I would highly recommend Kathleen and her experience.
Townhome seller closed Mar '17
24619 Patriot Square Drive, Plainfield, IL
24619 Patriot Square Drive, Plainfield, IL
$210K • 3 Bed, 2.5 Bath, 1757 Sq. Ft.
The photographs of our home were beautiful. That is just about the only positive thing I can say. There was almost no communication/feedback from her. She never offered any a dive on boosting sales. We felt we were marketing our home more than hef.
Kathleen was very professional, always timely, and great to work with. She really cares about her customers and I will highly recommend her!
Customer did not leave review comments.
House seller closed Jan '17
12701 Grande Pines Blvd, Plainfield, IL
12701 Grande Pines Blvd, Plainfield, IL
$406K • 5 Bed, 3.5 Bath, 3200 Sq. Ft.
2016 (22 Homes)
My wife and I worked with Kathleen to list and sell our home. When we first met with Kathleen she explained the benefits of listing with Redfin, and gave us a clear idea of what to expect during the selling process. She provided us with guidance on how to stage our house for showing, and we received a lot of interest and positive feedback from potential buyers as a result.
Kathleen was always very prompt in providing us with updates, and was always available via phone or email whenever we had questions along the way. Overall, it was a real pleasure to work with Kathleen - she has a great upbeat personality and we felt that she was really invested in the success of selling our home.
Thank you, Kathleen, for making our home selling process such a positive and enjoyable experience.
Customer did not leave review comments.
As a millenial I really believe Redfin is the future of real estate. That said, I gave it an 8 instead of 10 because for my parents who are baby boomers I don't believe Redfin was a good fit. Here is why... What I really liked: -1% instead of the traditional 2-2.5% to list -They don't skimp on photos or virtual scan. Some of other agents who charges you a lower fee don't provide professional photo or scanning services. Redfin's marketing is amazing! -Self service enables you to get notifications of your appointments, reschedule, etc. at the touch of your fingertips. They also give you a list of things to do as prep to list your house What my parents didn't like: -Redfin really load up their agents with a lot of stuff. My parents who owned the property we sold would always ask me how... Show More
Working with Kathleen was a very good experience. She works for the best real state company to do business. REDFIN
Manny
Kathleen was great to work with. Pretty easy to reach via text and email. She was able to give us advice during our initial consultation that enabled us to save money in the long run. She told us what needed to be done to get the home ready for the market and for the pictures. After discussing listing price and making adjustments based upon the current market values we were able to set a price that got us a cash offer at the price we wanted within the first couple of days on the market!
Kathleen recommended a staging consulting who we used to really make our house look exceptional. Kathleen was also very knowledgeable about our local market. When she did the CMA, she recommended a price range and suggested that we price it at a specific price towards the lower end of the range that would hopefully "create a buzz" and generate a multiple offer situation. We opted to initially list at a price towards the higher end of the range. However, once we lowered our price to Kathleen's original suggested price, we did indeed end up with a multiple offer situation and ended up selling for more that the offered price. I am very pleased that we went with Redfin for our home sale.
Compared to our Wisconsin realtor, our interactions and updates with Kathleen were significantly less. Not sure if some additional touch-points can be added in the process to keep communication or updates flowing.
Kathleen was great to work with. She offered good advice during the process and was knowledgable about area realtors. I did feel that at our initial consultation we were told something to make us choose Redfin, but didn't end up being the case (housing inventory levels). Other than that, no complaints. Thanks Kathleen
Kathleen was great! She helped us understand our market, give feedback as to the changes we could make to sell for more and find the right place to list our condo. We were listed for 7 days, had 6 offers and with the right strategy of Kathleen, we sold over asking price without contingencies.
I would really suggest using her, her team and putting in the time yourself to understand/fully utilize the technologies of the Redfin site!
This was my first experience selling a home. I think Kathleen and the Redfin support team (Kathleen's coordinator, the photographer, the 3D scan photographer) did a great job helping us sell the house. The process went smoothly and quickly. I would recommend Redfin and Kathleen to others.
Kathleen provided excellent service and kept me informed every step of the way! I was extremely impressed with her knowledge and professionalism. I would definitely recommend Kathleen to anyone that wants to buy or sell a home.
Customer did not leave review comments.
House seller closed Jul '16
1349 W Jefferson Ave, Naperville, IL
1349 W Jefferson Ave, Naperville, IL
$378K • 4 Bed, 2.5 Bath, 2405 Sq. Ft.
We feel that Redfin does a good job of Internet usage but its people are stretched too thin. We encountered multiple instances where things should have been handled by Kathleen & not us asking for a status.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Customer did not leave review comments.
Kathleen was amazing! We cannot say enough good things about Kathleen as an agent. She exceeded all of our expectations. We used Kathleen and the Redfin team to sell our home in Bolingbrook, IL. We did our due diligence selecting which Real Estate Agent to use for the sale of our home. We interviewed five different agents. Each of them came to our home, completed a walk through, and went through at least 20 interview questions. Before the walk through we asked each agent to point out anything they believe we should fix or change in order to increase the probability of selling our home. Kathleen was by far the most detailed oriented of all the agents we interviewed. We very much appreciated her detailed advice. This was a green light in our head as there are so many variables, documents,... Show More
Working wit Kathleen and the rest of the Redfin sales team was a great experience. Kathleen was the second or third agent I'd interviewed for the sale of my home and she immediately made me feel comfortable with the advantages of listing with Redfin and why Redfin could get my home in front of more buyers than other brokerages could. She came prepared with a detailed CMA and explained what she thought my home was worth and why it varied from some other local comps. We talked about things I could consider to improve my home's appeal as well as things that I shouldn't bother with. I decided even before she left my home that I'd be listing with her and Redfin. Kathleen was great at keeping me informed of the things that needed to occur between my decision and actually getting the house on... Show More
She is very professional punctual approachable very easy to understand with her meticulous explanations of the transaction. She's also very available to the point of going above and beyond in anything regarding the real state profession. She is definitely an asset to Redfin.
Customer chose not to leave public comments.
Overall Kathleen did a nice job for us. We priced the house appropriately and received an offer from the first showing under this listing a few days after going live on the MLS. The main reason for a rating of 8 vs. 10 is that during post-inspection, while repairs were being made by myself and contractors based on the buyers requests, I received a phone call from Kathleen about some concerns the buyers agent had. They were not happy wit the progress and threatening to walk. Kathleen's call to me came across as a panic on her part. Obviously she would not want us to loose the sale, but at the same time as a professional advisor I would think she could better present the issues in a calmer fashion. My perception of her panic was for me to panic. I would rather not make decision sin that... Show More