Thank you for your feedback. I’m sorry to hear that your experience did not meet expectations. From the start, my goal was to provide a smooth and supportive process. During our initial conversations, you shared that you had recently purchased a home and were familiar with disclosures and the overall process. I remained available throughout and encouraged you to reach out with any questions at any time. Given your schedule, we primarily communicated via text, and I made consistent efforts to accommodate your availability, including adjusting to your break times and following up with updates, reminders, and next steps. I also provided guidance on preparing the home for sale, coordinated photography enhancements, and worked to position the property strongly in the market. We were able to secure an offer within a week, successfully navigate negotiations—including repair terms to your preference—and ultimately close ahead of schedule. That said, I take all feedback seriously. Clear communication and support are critical, and I regret that you felt otherwise. I’m always looking to improve and appreciate the opportunity to reflect on this experience. I wish you all the best moving forward.