Matthew Brennan

Matthew took over for another Redfin agent (who was transitioning to a different role) towards the end of our transaction. The transition between agents was smooth and did not disrupt or delay our closing. Matthew was responsive to our emails and always available to discuss questions over the phone. We felt he understood our requests/positions and was an effective advocate on our behalf. When he took over our file, he recognized that we had not yet received Form 17, which was our legal right, and was able to secure it in a timely manner.

Matthew was on top of everything that came up and was a great source of information for us, being first time buyers. We especially appreciated his quick responsiveness to our questions along the way.

Matthew did a good job of handling all of the admin matters of our transactions and made good suggestions in this area. Ultimately we bought a house we really love and he did a great job helping us negotiate repairs when unexpected items popped up. The challenge for us in the experience really lies more in redfin's buying process than Matthew specifically. We didn't really feel like we had an agent who understood us as buyers and could suggest/advocate for us. It was nice to have the flexibility of touring whenever we wanted, but as this was with a different agent almost every time, we didn't feel we could discuss comparisons in houses we had toured. We also didn't have any 'suggestions' of houses from agents, which would have been very helpful for us. All of the agents were very pleasant and professional, but this set up didn't really work for us. We weren't able to tour with Matthew at all, as his hours of availability were during "normal" working hours and didn't match our availability.

We were so lucky to have worked with Matthew. As first-time home buyers in a really hot market, we were pretty anxious about the whole process. When we found a house we loved that happened to be a foreclosure, our anxiety doubled! Matthew was so patient with my husband and me and our INSANE number of phone calls and emails. We depended on his thorough knowledge of the market, took his advice when he offered it, and it paid off! Our very first offer ended up being accepted, which in Portland is practically unheard of! I truly believe that a lot of our success was due to working with Matthew, and I wouldn't hesitate to recommend him to anyone looking to purchase a home.

He worked very hard to get our offer in and make it competitive. He kept us updated and let us know promptly when we didn't get it with a personal call.