Phyllis Elsner

We recently had the pleasure of working with Phyllis Elsner from Refin to sell our home in the Southern Maryland area, and we couldn’t be more impressed with her professionalism, market expertise, and genuine care for our family’s needs. From our very first conversation, Phyllis took the time to understand not only the facts of our property—its location, unique features, and recent upgrades—but also the emotional value it held for us. She walked us through a clear, step-by-step marketing plan that immediately put our minds at ease. Phyllis’s knowledge of the Southern Maryland suburbs is unparalleled. She provided a comprehensive comparative market analysis, recommended a competitive yet realistic listing price, and offered thoughtful suggestions for minor staging enhancements that made our home shine in every photograph. Within 48 hours of Professional photos being posted online, we began receiving calls, and she skillfully coordinated showings around our hectic schedule—always punctual, always positive, and always professional. Once offers began to roll in, Phyllis demonstrated her outstanding negotiation skills. She presented each offer, highlighting strengths and potential pitfalls, and guided us toward a firm contract that exceeded our expectations. Throughout inspections, appraisals, and closing, Phyllis was a steadfast advocate: she anticipated possible roadblocks, communicated constant updates, and ensured that every deadline was met without stress. We never once felt in the dark—her daily status reports and open-door policy meant we could call or text at any hour and receive a prompt, thorough answer. Thanks to Phyllis’s tireless energy and unwavering commitment, our home sold above asking price within two weeks. As a 21-year retired Army veteran, I’ve worked with many professionals over the years, and I can say without hesitation that Phyllis’s integrity, attention to detail, and personal warmth set her apart. If you’re looking for a realtor who combines deep local insight with honest, compassionate service, look no further than Phyllis Elsner. She made what could have been a stressful process feel smooth, straightforward, and even enjoyable. We wholeheartedly recommend her to anyone looking to buy or sell in the area.

Phyllis is a true realtor in every sense. She’s extremely knowledgeable in the areas she serves and will stay on top of things from start to finish. Phyllis is a true expert in her field and truly cares about her clients as well as all parties involved.

Working with Phyllis Elsner on the purchase of my new home was an absolute pleasure. Her professionalism, knowledge, and dedication made the entire process smooth and stress-free. 1 I highly recommend Phyllis to anyone looking for a top-notch real estate agent.

Phyllis was awesome start to finish, she went over and above helping us prepare the house for market.

Phyllis was awesome to work with, she was like family, patient very helpful. Great ideas. Listen to me. I could call her at any time.