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Redfin Agent
All Reviews
All2017 (1 Home)
Customer chose not to leave public comments.
House seller closed Mar '17
13156 E Mesquite Flat Spring Dr, Vail, AZ
13156 E Mesquite Flat Spring Dr, Vail, AZ
$179K • 3 Bed, 2 Bath, 1561 Sq. Ft.
2016 (10 Homes)
Sara was professional, anticipated my needs and gave me excellent guidance.
Sara was very thorough and provided expert service. She was able to assist me in finding contacts to complete getting the house "turn-key" ready.
Sara was always very supportive and helpful and honest. Everybody she reccomended was also helpful and good to work with. Overall the process was really easy for me, despite me being in multiple states and countries between the offer and closing.
House buyer closed Dec '16
414 E Drachman St, Tucson, AZ
414 E Drachman St, Tucson, AZ
$125K • 1 Bed, 1 Bath, 556 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer Offer Not Accepted
335 N Park Ave, Tucson, AZ
335 N Park Ave, Tucson, AZ
$175K • 1 Bath, 947 Sq. Ft. • First-time buyer
Very personable, professional, dependable and knowledgeable. Highly recommended!
House buyer closed Oct '16
2867 N Silkie Pl, Tucson, AZ
2867 N Silkie Pl, Tucson, AZ
$265K • 4 Bed, 2.5 Bath, 1975 Sq. Ft. • New construction • First-time buyer
Sara was great! She was extremely helpful through every step. Both my husband and I really enjoyed working with her. Sara has a great sense of humor also. We would certainly my work with her again!!
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Sara and Misty did a great job of taking care of my fiance and I. They were both available when ever we had a question. Sara sent any paperwork via Docusign right away. The process was easy and simple. I couldn't believe how effortless they made it for us. I would purchase another home through them and sell my home with them. Sara stopped by during my housing inspection to say hello. Overall, it was a streamline process. We closed on the home 3 weeks from putting our offer in. We also used a VA loan and there were no issues or questions. True professionals and awesome experience.
House buyer closed Jul '16
7441 E Sycamore Park Blvd, Tucson, AZ
7441 E Sycamore Park Blvd, Tucson, AZ
$200K • 4 Bed, 2.5 Bath, 2050 Sq. Ft. • First-time buyer
Sara was always prompt and encouraging in all forms of communication, extremely patient with me as a first time home buyer, and made the process not only efficient, but hassle and worry free. I was anxious at times and she was gracious and understanding, and always moved the process forward. She is a strong communicator, has excellent rapport with all associated agencies and businesses, and I've already begun recommending her.
House buyer closed Jul '16
2767 N Saramano Ln, Tucson, AZ
2767 N Saramano Ln, Tucson, AZ
$210K • 4 Bed, 3 Bath, 2042 Sq. Ft. • First-time buyer
2015 (9 Homes)
Sara is the ultimate professional and we highly recommend her. We loved working with her and love everything about her. We have worked with many realtors and there is none better!
Sara did an adequate job selling our home, after a somewhat rough start. We had to micro-manage some of the initial marketing and advertising, which are things that I would usually expect the realtor to take care of. I think some of this was due to Redfin's manager/employee model where there is not a single point of contact, but coverage by "someone" in the office. After this was cleared up, the transaction went fairly smoothly, if slower than expected. The listing price Sara recommended was about $30,000 less than the eventual sale price, and it took nearly 3 months to get an offer. I think this was due to her unfamiliarity with the slower Tucson real estate market. The negotiating and closing was carried out efficiently. I felt that Sara represented me strongly, and the DocuSign... Show More
Sara left no doubt about her interest and enthusiasm for helping me sell my house from the first meeting. I had a few challenges that delayed the initial process of listing the house and showing it, however, Sara was patient and
encouraging and let me know when I was ready she was too. Sara was, also,
honest about pricing based on properties selling in the area and confident that the price for the house was right. She returned emails promptly and
with good information for answers to my questions (sometimes several).
My experience with Sara was exceptional. Far better than any experience with realtors I've had in the past. Sara was always able to answer any questions I had. She was very quick about responding to emails and I never felt neglected. Working with Kristi to see houses was also great. She was always on time and never stood us up. My experience with both agents was top notch.
I can't rave enough about how pleased I am and will definitely use Redfin in the future.
House buyer closed May '15
1124 E Blacklidge Dr, Tucson, AZ
1124 E Blacklidge Dr, Tucson, AZ
$201K • 3 Bed, 2 Bath, 1892 Sq. Ft. • First-time buyer • Multiple offers
She's the best realtor I've ever worked with and I've sold over 5 homes. I would highly recommend her to everyone I know in the Tucson market. Sara and Kristy were such a great team and Sara is amazing at following up in a timely manner and calling me when necessary. She was Amazing!!!!
Sara was fantastic. She and Kristi Penrod were helpful and patient as they took us on 28 home tours over two months. Our toddler got to know Kristi quite well, and Kristi often entertained her with videos on her phone while we took some time to explore each house. When we finally found the right place, Sara gave us helpful advice on our offer and counteroffer. She was a phone call or text away, including weeknights and weekends, to help answer our questions. I've never worked with a traditional Realtor before, but after meeting a few pushy ones during our separate open house tours, it was nice to work with Sara. She never tried to steer us toward any particular decision and made the process feel relaxed. All of the paperwork was done electronically, which was nice (we had to visit the... Show More
House buyer closed Apr '15
2328 E Greenlee Rd, Tucson, AZ
2328 E Greenlee Rd, Tucson, AZ
$295K • 4 Bed, 3 Bath, 2128 Sq. Ft. • First-time buyer
Sara was amazing. As first time home buyers we had no idea how the process worked, but she walked us through every step of the process. She was a great resource! Thanks Sara for all of your help!!!
House buyer closed Mar '15
8452 N Deer Valley Dr, Tucson, AZ
8452 N Deer Valley Dr, Tucson, AZ
$233K • 4 Bed, 2.5 Bath, 2838 Sq. Ft. • First-time buyer
Sara helped us tremendously with advice and helping us to sell our home. Special circumstances allowed us to sell without her, and she was gracious and still very helpful.
sara was very pleasant to work with. she was extremely helpful and knowlegeable. I would diffently use her again and recommend her to others.
2014 (15 Homes)
Sara was always fantastic to work with. Emails were responded to very quickly, and she was always available for home tours during our house hunt. Multiple changes to the tours were accommodated with patience and flexibility. I couldn't be happier.
Sara was super responsive any time we had any question or issue arise. Within minutes of an email or phone call, we received a response from either her or another Redfin representative. She is opening the Tucson Redfin branch and will be great for the market there!
Customer did not leave review comments.
If only all agents were as good as Sara! Absolutely recommend her and her team. She's professional, honest, experienced and there for you every step of the way.
Customer did not leave review comments.
She is the best realtor out there!
House buyer closed May '14
Coronado, CA
Coronado, CA
$1.15M • 3 Bed, 3 Bath, 1896 Sq. Ft.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Townhome seller closed Apr '14
3001 Beachwood Bluff Way, San Diego, CA
3001 Beachwood Bluff Way, San Diego, CA
$493K • 3 Bed, 4 Bath, 1422 Sq. Ft.
Customer did not leave review comments.
Condo seller closed Apr '14
4878 Pescadero Ave Unit 101, San Diego, CA
4878 Pescadero Ave Unit 101, San Diego, CA
$400K • 1 Bed, 1 Bath, 700 Sq. Ft.
Customer did not leave review comments.
House buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$875K • 3 Bed, 2 Bath, 2594 Sq. Ft. • Multiple offers
Sara was intelligent, kind, and considerate. She was very responsive to questions and concerns.
Sara was always responsive to our questions and concerns.
I enjoyed working with Sara and Jennifer on this transaction. They always kept us informed on the status and what was needed. It took longer than we expected to close but that was due to the current market conditions and then HOA issues that were out of our control.
Customer did not leave review comments.
Customer did not leave review comments.
Condo seller closed Jan '14
9189 Village Glen Dr #250, San Diego, CA
9189 Village Glen Dr #250, San Diego, CA
$225K • 2 Bed, 1 Bath, 912 Sq. Ft.
2013 (54 Homes)
Customer did not leave review comments.
Sara is an amazing realtor! She exceeded all of my expectations. She made my husband and I feel like we were her only clients (I know she was working with many at the same time) with her super quick responses to our many many questions. She truly went above and beyond to help us sell our townhouse and I look forward to working with her again.
Customer chose not to leave public comments.
Sara was extremely professional especially when it came to dealing with the sellers agent who wasn't anyone's favortie by any means. She was responsive to all questions and concerns. Overall a joy to work with and a real asset to the Redfin brand.
Sara was extremely professional especially when it came to dealing with the sellers agent who wasn't anyone's favortie by any means. She was responsive to all questions and concerns. Overall a joy to work with and a real asset to the Redfin brand.
Sara was knowledgeable, professional and we felt well represented by her. She was a great advocate for us on the selling process. Sara was a real pleasure to work with.
Customer did not leave review comments.
Customer did not leave review comments.
House buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$1.27M • 6 Bed, 5 Bath, 4767 Sq. Ft. • Multiple offers
I thoroughly enjoyed working with Sara and her assistant Jennifer. They made the transaction smooth and it was easy to work with both of them.
We enjoyed working with Sara. During the final walkthrough before the house closed, the buyer's agent even commented on how professional she was and easy to work with.
Sara was very pleasurable to work with along with the other members of the Redfin team. She always answered our questions in a timely manner via phone or email. The buyers of our home had a very challenging agent that she had to deal with, at times she ran interference for us. Sara helped in taking some of the pressure off us and made the sale of our home successful.
Sara was great to work with--very professional and knowledgeable! She and her staff are responsive to meeting customers' needs/requests and always open to feedback. We won't hesitate to consider Sara and the RedFin team again in the future.
Condo seller Did Not Sell
San Diego, CA
San Diego, CA
3 Bed, 4 Bath, 1565 Sq. Ft.
Sara was a pleasure to work with. I highly recommend her to anyone planning to sell.
Customer did not leave review comments.
Sara was absolutely AMAZING!!! She was so incredibly professional, caring, helpful and knowledgable! We could not have gotten our dream home without her and her guidance through the entire process! She operates with the utmost integrity and was always there for us ready and willing to help. Sara and her team took amazing care of us and we would recommend her to anyone looking for an amazing agent!!
House buyer closed Oct '13
San Marcos, CA
San Marcos, CA
$410K • 3 Bed, 3 Bath, 1802 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Sara has been the best agent that we could have ever asked for! She is so attentive, caring, kind, patient, professional, and knowledgeable! She took the time to make us feel comfortable and walked us through every aspect of the process. We are extremely thankful for her excellent service and would absolutely recommend her to anyone and everyone looking for a stellar Real Estate Agent!
House seller closed Sep '13
Poway, CA
Poway, CA
$480K • 4 Bed, 2 Bath, 1267 Sq. Ft.
I interviewed a few different realtors when I decided to sell my home. Sara came in with the decision to price aggressively, much more than the previous realtors suggested. When it was all said and done, I closed escrow over 14% higher than I would have ever imagined my home was worth. I can honestly say if I hadn't hired Sara and her team I wouldn't have sold for as much as I did. Much appreciated!
Customer chose not to leave public comments.
I am sold on the Redfin business model, and I am sold on the value of Sara's services. There is no reason to look elsewhere for your realty needs.
Sara is knowledgeable and helped us to get the most money for our property. She always responded quickly to all inquiries and gave us good advice to help us make the best decision.
House seller closed Jul '13
5424 Camino Playa Malaga, San Diego, CA
5424 Camino Playa Malaga, San Diego, CA
$650K • 4 Bed, 3 Bath, 2123 Sq. Ft.
Sara was a delight to work with. She is very professional, efficient, and always available if you need her to answer any questions or get information for you. Whenever there is a meeting with her she is always on time which to me is an important factor as everyone's time is valuable. Sara is extremely knowledgeable about the business, however if she doesn't know the answer to something she will find the answer and get back to you right away. She has sold two homes for us in the past seven months and both experiences were fantastic! We had multiple offers on both homes the first weekend on the market, they sold for more than the asking price, and the escrow process was quick and easy. You can't go wrong with Sara!
Sara was great! Very helpful and knowledgeable. She recommended that we price the home higher than we would have thought and she was correct. We are very happy we went with Redfin----thanks!
Sara was great to work with!!! She always had the information we needed when we needed it and was very helpful in the sale of our condo!!
Customer did not leave review comments.
Customer did not leave review comments.
House buyer Offer Not Accepted
Coronado, CA
Coronado, CA
$2.25M • 6 Bed, 4 Bath, 2900 Sq. Ft. • Multiple offers
Her advice was spot on for the current market conditions.
Sara's eagerness to help you makes the process a breeze! Her responses were always quick, and she was always available to help.
Customer did not leave review comments.
Condo buyer closed May '13
3541 Ocean Front Walk #3, San Diego, CA
3541 Ocean Front Walk #3, San Diego, CA
$2.52M • 4 Bed, 4 Bath, 1767 Sq. Ft.
Surely we will recommend her to all my friends who need to sell/buy house. She is not only knowledgeable but also responsible. We live 3 hours away from our property. She took care of everything for us. Whenever we had questions or needed helps on painting, color selections, she was always give immediate assistance. It was great pleasure to work with her and other Redfin Staff.
Sara was the best! Very quick response times when I had questions. Very personable and helpful! Highly recommend!
Customer did not leave review comments.
We couldn't be happier with our experience of working with Sara and Redfin! Sara was friendly, knowledgeable, and very responsive. After our initial meeting, we had our photos taken and were on the market in less than a week! Sara helped us navigate through the different offers and provided insight into which would be the strongest choice. This was our first time selling a home and we didn't know what to expect, so we were incredibly pleased by how seamless the whole process was. Sara and her team stayed in constant contact with us and answered all questions we had. Also, we were very thankful for the ease of the DocuSign method of handling the paperwork. We've already recommended Sara and Redfin to friends who may be looking to buy or sell in the future!
Sara was professional, efficient, and very helpful through out the entire process. Will work with her again if / when we sell another home...
Customer chose not to leave public comments.
Sara was wonderful to work with. She was in constant communication with our buyers agent and would then promptly communicate the information to us. She was available to us with any and all questions we had. She was on 'our side' and looked out for our best interest!
Condo seller closed Apr '13
Rancho Bernardo, CA
Rancho Bernardo, CA
$490K • 4 Bed, 3 Bath, 1642 Sq. Ft.
We have bought and sold six homes in the last 15 years. This was our first experience with Redfin. Of all of our transactions, this one was the smoothest. The communication between Sara and ourselves was always available. She is an expert in her field and I would highly recommend her to anyone hoping to sell their home.
Customer did not leave review comments.
House buyer Offer Not Accepted Apr '13
2410 Maravilla Way, Oceanside, CA
2410 Maravilla Way, Oceanside, CA
$360K • 3 Bed, 3 Bath, 1486 Sq. Ft.
Customer did not leave review comments.
Our experience with Sara was great. Upon our first meeting she was very professional and knowledgeable. She ansewered all of our questions and was very responsive and patient. This was a more complecated transaction since we do not live in the area in which our property was for sale. Sara quickly got everything organized and put the property on the market. As we recieved offers she gave us suggestions and was very responsive to all of our requests. She emailed us back the same day on all of our questions and was very attentive. We had been through some very bad property transactions due to some less than reputable realtors so we were very sensitive when offers came through and we made sure that we understood every detail of what was in the offer. This required Sara to ansewer many... Show More
We have had a few transactions with Sara and every one has been great! She is honest and super efficient. She always responds very quickly to emails and phone calls and will definitely use her for future real estate needs.
Townhome buyer closed Apr '13
San Diego, CA
San Diego, CA
$512K • 3 Bed, 4 Bath, 1580 Sq. Ft. • New construction
Sara was very responsive and an excellent sales person. I could have used a little more assistance with strategy when multiple offers were received.
Very professional and knowlegeable. Pleasure to work with
Sara was great to work with! Everything went smoothly and she easily explained what I did not understand. I will definitely recommend RedFin to all my friends. Thanks Sara!
Very professional, attentive, and responsive. Sara took care of all the details and made selling a house much easier to deal with. Excellent suggestions and support during the entire process. Very knowledgeable about market and what needed to be done.
Customer did not leave review comments.
Townhome seller closed Mar '13
San Diego, CA
San Diego, CA
$425K • 3 Bed, 3 Bath, 1390 Sq. Ft.
Customer did not leave review comments.
Sara and her staff were absolutely amazing! We live in northern California and were selling our condo in San Diego so communication was critical. She communicated clearly and often so there were no issues during the sales process.(btw, she was also in the process of getting married during our sale, so we can attest to her ability to manage multiple projects!) Great experience for us, and we have already recommended her to our friends in San Diego!
Condo seller closed Mar '13
San Diego, CA
San Diego, CA
$360K • 2 Bed, 2 Bath, 1240 Sq. Ft.
Sara went above and beyond expectations. All I can say is that I was absolutely impressed with her performance. Sara and her team (Jennifer) were very professional and prompt. They consist of the highest level of integrity and possess great communication. I'm a person with infinite questions and Sara is very patient to understand that I'm a first time seller and she is very knowledgeable in this field. She answered all my questions without hesitation. Selling my house was a tough battle because one cannot predict what buyers really want. I experienced several obstacles along the way but Sara and her team were quick to provide reassurance and confidence when things did not turn out as expected. Sara remained positive and loyal throughout this transaction and that just made the whole... Show More
Sara was very helpful in answering all my questions and concerns. She did a great job at pricing the home to generate a lot of interest. We were able to sell our home well over asking price and with a very short escrow period. I was very happy with the service that I was provided and Sara's quick responses to my messages.
We could not be more pleased with our selling (and buying) experience with Redfin and especially with Sara Fischer, She is without a doubt the finest real estate agent we have had the pleasure of working with in over 30 years of buying and selling properties. Her expertise in all matters concerning a complex sale or purchase is without equal. She is always willing to do whatever is asked of her and never fails to succeed. Always punctual, professionally attired and ready for business. We have just completed our second multi million dollar closing with Sara and are under contract for a third. Sara has our complete trust and we would not hesitate to give her our highest possible recommendation. She is fantastic!
House seller closed Feb '13
San Diego, CA
San Diego, CA
$1.51M • 3 Bed, 3 Bath, 2554 Sq. Ft.
Customer did not leave review comments.
What else can I say? Sara (who is specifically a seller's agent) and the Redfin team are just amazing!! From the first time I talked to Sara I was impressed, I could tell she knew the business well. At first I thought she had priced my house a little high, but I figured she knows best, and she sure did! Within 2 days we had an offer for asking price! Not to mention the professional photos and beautiful flyers...my house looked like a model home. Sara was always available by email or by phone, as was her team member Jennifer. They made me feel like I was their only client. Even when Sara went for a short vacation, (and I was panicking) she left me in very capable hands with another Redfin agent, Cheree, who basically held my hand through part of the initial offer phases. They all... Show More
2012 (37 Homes)
Customer did not leave review comments.
Sara was extremely responsive and knowledgeable. I would definitely recommend her to others.
Very prompt to any actions needed or questions
Sara was on top of everything and made things possible in such a short timeframe. Super organized and knowledgable!
Sara is very easy to work with. Couldn't find a more friendly, professional Listing Agent. We would recommend her to anybody wanting to sell their house. We will be re-listing our home in the Spring with her. Unfortunately the appraisal came in too low and we had to cancel two buyers who wanted to purchase it.
Sara was great to work with. She was excellent at getting back to us right away to go over any questions. She was very professional and punctual when we had an appointment. I would absolutely use her again.
Customer did not leave review comments.
She worked very hard to get escrow closed quickly as possible. Sara and her team responded quickly everytime I had questions. Overall I give her a A+ in customer service.
We loved working with Sara. She was professional and very efficient. She promptly returned all my calls which was greatly appreciated. I would highly recommend Sara Masey as your Real Eststae Agent. We will definitely use Redfin again.
Sara was extremely professional, responsive and worked through every aspect of selling my house, I highly recommend her for anyone's real estate needs.
House seller closed Nov '12
3721 Ruette San Raphael, San Diego, CA
3721 Ruette San Raphael, San Diego, CA
$710K • 3 Bed, 3 Bath, 2372 Sq. Ft.
Sara Masey provides the most professional service. She brings a sense of confidence and assurance that everything will work out satisfactorily, right from the start. This is because she has many years of experience in Real Estate.
Sara is most friendly and returned telephone calls promptly. She provides VIP service.
Sara has an excellent team that functions extremely well. They processed all of the paper work and assisted in resolving all of the issues for our house sale.
I am extremely satisfied with her handling of my house sale.
She was Great, very helpful and efficient!!
We were very happy with Sara's responsiveness to our questions and requests.
House seller closed Oct '12
San Marcos, CA
San Marcos, CA
$626K • 4 Bed, 4 Bath, 3533 Sq. Ft.
Customer did not leave review comments.
Wish I could leave higher than a 10 for Sara and her crew.
She did a great job in helping us to sell our property.
Working with Sara was a great experience. She was always available and provided me with top notch advice and guidance. I would use her again if I have to sell!
Sara did a great job helping us sale our house. She made several suggestions to help it show, was always prompt in getting back to us, got a great set of professional photos for the MLS, and always had service with a smile. The whole process went smoothly, and we got a large number of offers in just two days! Sara also provided good insight to help us as we selected the best offer. Sara's team was also very helpful in answering our questions and the paper work moving swiftly.
Our's was a unique sale. We sold before listing hit the MLS. Fast and sweet, no fuss, no muss.
Condo seller closed Aug '12
San Diego, CA
San Diego, CA
$490K
Sara was always available either by phone or email. We also met in person a couple of times which was appreciated. We received multiple offers in less than a week, and the sales/escrow process just flew by really fast (almost too fast!). We thought the whole experience was much better than the other two times we've had to work with "traditional" agents.
House seller closed Aug '12
La Mesa, CA
La Mesa, CA
$420K • 3 Bed, 3 Bath, 1532 Sq. Ft.
Customer did not leave review comments.
Condo buyer closed Aug '12
Carlsbad, CA
Carlsbad, CA
$481K • New construction
Sara gets it done.
Sara is highly professional, competent, responsive, and detailed. She provides excellent service. Based solely on the level of service, I have no hesitation in recommneding Sara. Unfortunately, however, none of our offers have been accepted, even though (by the seller's own admission) they have been strong offers, and the seller accepted another offer. I can't help but wonder if it has anything to do with the fact that Redfin does not have a "brick and motar" presence. That minor hesitation is the only reason I cannnot "absolutely and enthusiastically" recommend her to others.
House buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$799K • 5 Bed, 3 Bath, 2680 Sq. Ft. • Multiple offers
Sara was extremely helpful and was 100% on my side. She even helped me in dealing with my loan officer! She was always available, immediately answered my questions some of which I sent at 10 or 11pm! She made this whole process bearable and did it all with a smile on her face. Thank you, thank you, thank you so much for all your help!!!
House buyer closed Apr '12
San Diego, CA
San Diego, CA
$720K • 4 Bed, 2.5 Bath, 2289 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted
Solana Beach, CA
Solana Beach, CA
$919K • 2 Bed, 3 Bath, 1912 Sq. Ft. • First-time buyer
Sara was wonderful to work with! She listened to us while figuring out how to price our home, but offered her professional advice which proved to be right-on. Our house sold in several days, she did a great job keeping us posted on the activity, and she knew what she was doing when it came to negotiating. She is a true professional, and a really fun, nice person to work with.
I wish I would have asked her more questions early on in the process. Turnaround on emails was quick.
House buyer closed Apr '12
7986 Peach Point Ave, Mira Mesa, CA
7986 Peach Point Ave, Mira Mesa, CA
$346K • 3 Bed, 2 Bath, 1440 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Apr '12
Escondido, CA
Escondido, CA
$570K • 4 Bed, 2.5 Bath, 2412 Sq. Ft.
At the beginning she didn't seem much involved. I guess because the deal seemed unlikely to go through. Later she became more helpful.
Multi-family home buyer closed Mar '12
San Diego, CA
San Diego, CA
$840K • 5 Bed, 3 Bath, 1525 Sq. Ft.
Sara is a true professional who always ensures her clients needs are meet. She is quick to respond to emails, and will go the extra mile to make sure you get what you want out of your real estate transaction.
Townhome buyer closed Mar '12
San Diego, CA
San Diego, CA
$258K • 2 Bed, 2 Bath, 1092 Sq. Ft. • First-time buyer
We were BEYOND impressed with Sara and the whole redfin team. Having used a traditional agent to purchase our first home (a condo) and coming from a family with a long history in the real estate business, I was initially very skeptical of the Redfin model. I didn't believe that Redfin could truly offer the same level of service as a traditional agent. Needless to say, we quickly learned that the level of service far exceeded our expectations! Sara and her entire team were extremely responsive, professional, and aggressive in helping us find our home. It took my husband and I quite a while to find a house, and we wrote a few offers along the way. The Redfin team was extremely patient and helpful throughout our search. (I think we toured over 100 homes!) We loved that we could get in to... Show More
House buyer closed Jan '12
San Diego, CA
San Diego, CA
$619K • 4 Bed, 3 Bath, 2289 Sq. Ft.
Sara was fantastic, dealing with an occasionally bumpy transaction, and made the whole experience as smooth as it could be. Kudos to the rest of the team as well. We were able to close over the holidays under an aggressive timeline and are now enjoying our new place! [Review edited by Client on 02-13-2012]
House buyer closed Jan '12
Poway, CA
Poway, CA
$562K • 3 Bed, 2 Bath, 2330 Sq. Ft.
IT WAS VERY NICE WORKING WITH THE WHOLE REDFIN TEAM, VERY EASY TO NAVIGATE. SARAH AND JENNIFER WERE ALWAYS AVAILABLE WHEN WE NEEDED THEM AND ALWAYS UPDATED WITH THE HOME BUYING PROCESS. BEING HOME OWNERS FOR THE FIRST TIME AND NEVER GOING THROUGH THIS PROCESS BEFORE, REDFIN MADE IT EASY AND SIMPLE!
House buyer closed Jan '12
1590 Franceschi Drive, Chula Vista, CA
1590 Franceschi Drive, Chula Vista, CA
$377K • New construction • First-time buyer
This a exceptionally easy and smooth transaction and a positive experience all around. My husband I really appreciate her quick response to emails and answering our questions. We like that about 99% of all the transactions can be done via e-mail. Our jobs are too crazy to be making multiple appointments for various signature, etc. She was always pleasant on the phone and if she did not know the answer would find it quickly. Will definately use her serices again
House seller closed Jan '12
Coronado, CA
Coronado, CA
$1.28M • 3 Bed, 2.5 Bath, 2221 Sq. Ft.
Sara was outstanding! She made the stressful process of buying our first home as seamless as possible. She was always available if we had any questions and was prompt in getting back to us. She has a cheerful and positive demeanor which really put us at ease. I also felt like she really "had our back" and fought hard for us as buyers. I would happily do business with Sara and Redfin again in the future and highly recommend her to anyone considering purchasing a home.
House buyer closed Jan '12
La Mesa, CA
La Mesa, CA
$390K • 4 Bed, 2 Bath, 1700 Sq. Ft. • First-time buyer • Multiple offers
Sara was extremely responsive. We emailed and called her a lot, and she always responded with useful answers quickly - often immediately. She made us feel like we were her only clients, even though I'm sure she had dozens. She was knowledgeable, helpful, and I highly recommend her.
House buyer closed Jan '12
11235 Oak Creek Dr, Lakeside, CA
11235 Oak Creek Dr, Lakeside, CA
$523K • 3 Bed, 2.5 Bath, 2789 Sq. Ft. • First-time buyer
Great experience throughout the entire process. All correspondence was prompt and professional. Sara's expertise became evident in recommending a lender who was able to close on the house in only 14 days! I wouldn't hesitate to recommend Redfin and Sara.
House buyer closed Jan '12
Chula Vista, CA
Chula Vista, CA
$465K • 5 Bed, 3.5 Bath, 3628 Sq. Ft. • Multiple offers
2011 (55 Homes)
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$240K • 2 Bed, 2 Bath, 956 Sq. Ft.
She was great. I would use her again with no hesitation!
House buyer Offer Not Accepted
3813 La Cresta Dr, San Diego, CA
3813 La Cresta Dr, San Diego, CA
$549K • 3 Bed, 2 Bath, 1415 Sq. Ft. • First-time buyer • Multiple offers
Sara Masey and her team are changing the face of real estate-for the better! We were not first-time home buyers-having happily bought and sold a home with Redfin in DC-but the real estate market in San Diego can be brutal, and Sara was invaluable at every step of our process. We put in 7 offers before we landed our house, and Sara was patient and pleasant beyond belief-not to mention her constant availability, writing offers into the wee hours and making sure ours was first, best, and most competitive. Sara was the perfect Redfinian-giving us the benefit of her sage, impeccable advice when we needed it, yet allowing us to move at our own pace without any pressure. Sara's entire "J" team-Julie, Jim, Jerod, Jay, and Jennifer-were all totally amazing and also reflect Sara's upbeat energy,... Show More
House buyer closed Dec '11
San Diego, CA
San Diego, CA
$420K • 2 Bed, 1 Bath, 954 Sq. Ft.
Customer chose not to leave public comments.
Multi-family home buyer Offer Not Accepted Dec '11
San Diego, CA
San Diego, CA
$515K • 3 Bed, 2 Bath, 1538 Sq. Ft. • First-time buyer • Multiple offers
Sara was amazing during all parts of the home purchase. She was diligent, always got back to me right away and was very aggressive in getting what we needed to get done, done. I will definitely work with her in the future, for home purchases and sales. Thanks!!
House buyer closed Dec '11
San Diego, CA
San Diego, CA
$565K • 3 Bed, 2 Bath, 1568 Sq. Ft. • Multiple offers
Fabulous experience! She always returned our calls and emails in a timely manner and demonstrates her concern for the customer's best interest. This is the third house we have purchased and Redfin exceeded our other experiences working with traditional real estate agencies.
House buyer closed Dec '11
Chula Vista, CA
Chula Vista, CA
$455K • 3 Bed, 2.5 Bath, 2831 Sq. Ft.
I got what I paid for or maybe less. I was pretty happy about 50% rebate from Redfin. However, she was not dedicated to my transaction. The followings are cons: - No will to negotiate withe the seller agent. I had to provide all the details about what to say to the seller agent. At least she delivered it. I saved a couple of thousands thanks to my diligence. If I followed her suggestions, I got nothing! - Lack of communications. The seller agent told her that they will remove the appliances to inform us, but she never told us. So we figured it out on the day of escrow close after we received keys! - On the day of escrow close, she is supposed to let us know the recording from title company. Again no communication. We had to call, call, call and send multiple emails to confirm that the... Show More
House buyer closed Nov '11
San Diego, CA
San Diego, CA
$677K • 4 Bed, 3 Bath, 2479 Sq. Ft. • First-time buyer • Multiple offers
Agent Response:
Buyers often times have information or specific points they would like us as agents to convey to the sellers through their agent. I always make sure to convey this per the buyers direction and request. I often give my professional opinion but ultimately decisions are up to the buyer and I always make sure the buyer feels heard to the sellers during negotiations.
As in every transaction, agents are reliant on third parties namely lenders, escrow and title companies, to inform and complete a transaction. Unfortunately, their communication is often times not as timely as we would prefer and since they control the information, we can only deliver information to the buyer as quickly as we receive it. In this particular case, by 7pm on the date closing we still hadn't received confirmation of recording. I had been calling repeatedly, directly to the title rep, to which he finally called me back at 8:30pm to confirm recording. I immediately called the buyer to let them know. Although rare, because closing for properties in San Diego county happens at the county recorder's office, the only way we know that a file is closed is by communication from the title company.
When sellers remove their personal property that does not convey with the home, it is sometimes on the day of closing. We may or may not know the seller's moving plans and removal of property as long as it does not interfere with closing. In this case, the sellers had their personal property/appliances removed from the property prior to confirmation of recording. These appliances that were removed were not included in the contract and this was confirmed with the buyers before closing.
I always try to communicate as quickly as possible with all of my buyers - and sometimes this proves harder when they are out of the country during the initial negotiations and throughout the transaction.Sara was amazingly responsive and caring, especially through a very difficult escrow process. I highly recommend her and would definitely buy or sell with her again!
House buyer closed Nov '11
Bonita, CA
Bonita, CA
$750K • 5 Bed, 6.5 Bath, 4711 Sq. Ft. • Multiple offers
Sara was very easy to work with, knowledgeable, professional, friendly and responsive. Her team was also very helpful. Together they did a great job keeping our purchase on track and leaving us with a good feeling when it was all over.
House buyer closed Nov '11
Poway, CA
Poway, CA
$361K • 3 Bed, 3 Bath, 1604 Sq. Ft. • First-time buyer • Multiple offers
Sara went above and beyond on my home purchase. She was always on top of any issues that arose and made the process as pain free as possible. She is only an e-mail or a phone call away, 24/7! If there exists a model real estate agent, it is definitely Sara. The purchase that I was going through with had unexpected twists and turns associated with the seller and the lending officer, which were handled very well by Sara and her team. Her patience and solitude was beyond the call of duty. I hope that Redfin rewards her generously with this sale, because the experience that I've had, will surely be passed around by word of mouth and hopefully create future clients. One thing for sure -- is that my next home purchase will begin by contacting her!
Condo buyer closed Nov '11
San Diego, CA
San Diego, CA
$299K • 2 Bed, 2.5 Bath, 1171 Sq. Ft. • First-time buyer • Multiple offers
Sara absolutely is the best and most hard working real estate agent I have ever known. We could reach her by email any time of the day and night. Sometimes I emailed her at 10:30 pm thinking that she would not check her email until the next morning, but I was wrong, she replied to my email in 5 minutes. I really think she is a most productive worker. She also was not pushy, but tirelessly helping us, very understanding of our situation and gave us the most sensible advice. In this crazy market, a buyer really needs an agent who is patient and understanding of the buyer's situation and have the best interest of the buyer in mind. And Sara is all that and more. We could not be more appreciative of her hard work. She deserves the highest rating in our book.
Condo buyer Offer Not Accepted
La Jolla, CA
La Jolla, CA
$893K • 3 Bed, 3 Bath, 2361 Sq. Ft.
Sara and her team were a pleasure to work with. They were very responsive to my questions and emails. I usually received an email response within the hour, day or evening. Also, the Redfin's website technology made it very efficient for me to complete the necessary documents, even while at work. The "Deal Room" made it very easy for me to complete my tasks and understand each step of the home buying process. I'm glad I made the choice to use Redfin for purchasing my first home! Thanks!
Condo buyer closed Oct '11
La Jolla, CA
La Jolla, CA
$600K • 3 Bed, 2.5 Bath, 1720 Sq. Ft. • First-time buyer
We are so happy that we decided to use Redfin for our real estate search. Sara was easy to work with, friendly, knowledgeable, and extremely responsive. Her immediate responsiveness was key in making the Redfin experience work. We are very pleased and we enthusiastically recommend Sara and Redfin.
House buyer closed Oct '11
San Diego, CA
San Diego, CA
$390K • 4 Bed, 2 Bath, 1843 Sq. Ft.
Customer chose not to leave public comments.
House seller Did Not Sell
San Diego, CA
San Diego, CA
3 Bed, 2 Bath, 1400 Sq. Ft.
Sara was so helpful all along the way. Our search was long, we looked at over 60 houses and did five different offers. She stuck with us and was encouraging through all the ups and downs. We had sold our previous house with her so we had a long relationship, and we are very pleased.
Sara was great in helping us! She and her team are very professional. We were first homebuyers; so, we were not aware of many procedures. Sara and her team were great in guiding us through the process. We will definitely recommend this team to our friends!!
House buyer closed Sep '11
El Cajon, CA
El Cajon, CA
$360K • 5 Bed, 3.5 Bath, 2134 Sq. Ft. • First-time buyer
Sara was very professional and helpful. She answered questions in a timely manner and her team was also extremely helpful and efficient. I had an overall pleasant experience in purchasing my first home and I would definitely recommend Sara and her team to friends of mine.
House buyer closed Sep '11
San Diego, CA
San Diego, CA
$338K • 2 Bed, 1 Bath, 1080 Sq. Ft. • First-time buyer
Sara I found to be most pleasant, knowledgeable and super efficient ....especially when I wasn't. As things turned out I backed out of buying a particular house late in the deal.... no problem. My whole Redfin experience has been great. So I will be back looking again with them when time permits.
House buyer Offer Not Accepted Jul '11
Alpine, CA
Alpine, CA
$475K • 4 Bed, 2.5 Bath, 2551 Sq. Ft.
Sara was very responsive to all of my emails to the point where I would have a response within 5 minutes during week days. We were under a very tight timeline and Sara got it done without a problem.
Townhome buyer closed Sep '11
1929 Felspar St, San Diego, CA
1929 Felspar St, San Diego, CA
$499K • 2 Bed, 3 Bath, 1450 Sq. Ft. • First-time buyer
She was helpful and competent
Sara was always very friendly and helpful. Talk about a quick response time- her and her team were always extremely on top of things.
House seller closed Sep '11
San Diego, CA
San Diego, CA
$550K • 4 Bed, 2.5 Bath, 2304 Sq. Ft.
Excellent!
House buyer Offer Not Accepted
2627 Firebrand Way, Alpine, CA
2627 Firebrand Way, Alpine, CA
$544K • 4 Bed, 4 Bath, 3818 Sq. Ft. • Multiple offers
Sara was great to work with even though the deal didn't go through (my decision). Sara promptly answered my questions and kept the process moving along. I'm back to looking at home, hopefully for something better. I look forward to working with Sara again when I find the right place.
Condo buyer Offer Not Accepted Aug '11
6013 Cirrus St, San Diego, CA
6013 Cirrus St, San Diego, CA
$320K • 2 Bed, 2 Bath, 1058 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Customer did not leave review comments.
House buyer Offer Not Accepted Jul '11
12198 Ferncrest Pl, San Diego, CA
12198 Ferncrest Pl, San Diego, CA
$675K • 3 Bed, 3 Bath, 2356 Sq. Ft.
I first used Sara to sell my house and this was a fantastic experience as the house sold very quickly. After receiving an offer on my house, I began to look for a new one and she and her team were very patient with me. I looked at a lot of houses and made a couple of offers but initially nothing worked out. Sara was very supportive all along and wanted me to find the right house atthe right price. I finally did and everything with the purchase has gone very smoothly.
This was by far the best service I've received in any real estate transaction, and this was at a discount over traditional agents. Sara and her team did an amazing job that far exceeded expectations at every level. First, she was able to get our property on the market quicker than other agents we interviewed. Second, the professional photographs and flyers are a huge benefit and looked better than we could imagine. Perhaps most importantly, Sara and her team were very responsive at all hours, usually responding within minutes to any email. At one point I hadn't heard from Sara in a few hours, and it turned out that she was teaching a home buying class and took the time to email me over her break. For the transaction, we first accepted a contingent offer which ended up falling through.... Show More
House seller closed Aug '11
San Diego, CA
San Diego, CA
$606K • 4 Bed, 2.5 Bath, 2100 Sq. Ft.
I definately recommend for anyone to work with Sara. Not only is she very knowledgeable, but she also has great customer service. She has answers all my questions, taken care of all the issues, and kept me on track in closing my house. As much as she does, I must also stress that she needs your help to make everything smooth so don't take her service for granted! Two thumbs up!
House buyer closed Jul '11
San Diego, CA
San Diego, CA
$417K • 4 Bed, 3 Bath, 2255 Sq. Ft.
Her responses to our questions were appropriate and quick.
House buyer Offer Not Accepted
La Jolla, CA
La Jolla, CA
$2.1M • 3 Bed, 4.5 Bath, 4379 Sq. Ft.
Sara was great- She answered all my questions and was overall very helpful in my first time homebuying experience, would definitely recommend her and Redfin.
House buyer closed Jul '11
San Diego, CA
San Diego, CA
$848K • 5 Bed, 4 Bath, 3562 Sq. Ft. • First-time buyer • Multiple offers
She was awesome, very honest and quick to respond to every email, sometimes within minutes. We couldn't have asked for a better:)
House buyer closed Jul '11
Pacific Beach, CA
Pacific Beach, CA
$610K • 2 Bed, 1.5 Bath, 1137 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer Offer Not Accepted Aug '11
San Diego, CA
San Diego, CA
$425K • 5 Bed, 2 Bath, 1867 Sq. Ft.
I had a very good experience working with Sara. She was prompt in all her responses to my inquiries, and made a strong effort to fulfill my requests as needed. Thank you for all your hard work.
House buyer closed Jul '11
San Diego, CA
San Diego, CA
$2.1M • 5 Bed, 4.5 Bath, 4600 Sq. Ft.
Sara as well as the other Redfin staff were all professional, courteous, patient, helpful and friendly. The home-buying experience was enjoyable with Redfin in general. Specifically, Sara was efficient in getting our offers to the seller and in relaying time-sensitive information to us.
House buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$900K • 5 Bed, 3.5 Bath, 3247 Sq. Ft. • First-time buyer
As out of town buyers, we were able to see almost 40 homes, find a home we loved, and have an offer accepted in 1 week. The rest of our transaction was handled by Sara Masey and Jennifer Williams from long distance without any issues. Working with Sara was a pleasure and we would recommend her to friends and family looking to purchase a home without hesitation. She is hard working, efficient, and quick to reply to any and all questions/concerns (she replied to emails at all hours of the day which was impressive). She made us feel very comfortable with the home buying process as first time and out of town home buyers. The Redfin experience overall was positive and I would definitely use them again. Their "no pressure" approach to real estate combined with the Redfin refund check will... Show More
House buyer closed Jun '11
San Diego, CA
San Diego, CA
$665K • 4 Bed, 3 Bath, 2664 Sq. Ft. • Multiple offers
Sara has been the most responsive real estate agent with whom I have worked in my life (and I have owned and sold quite a bit of real estate). She was always helpful with suggestions and supported my decisions. All of my friends are aware of how happy I am that I decided to go with Sara and Redfin. And I got an offer on my house in 2 days!
Sara was just wonderful to work with and extremely efficient and quick to respond to emails or calls. She helped us through a pretty rough short-sale purchase and a horrible escrow. I would not hesitate to recommend her to anyone.
House buyer closed Jun '11
San Diego, CA
San Diego, CA
$510K • 4 Bed, 2 Bath, 1686 Sq. Ft. • First-time buyer
This was a miserable, convoluted, twisted short-sale, with the seller's agent being a lying sack of ...uh...cheese. She powered through it all, with a great attitude and clear insight, a superb memory, and world-class ability. She would just not give up (and I was ready to, a couple times). A marvelous person, and a great agent. I would HIGHLY recommend Sara (and her assistant, Jennifer) to anyone!
Multi-family home buyer closed Jun '11
San Diego, CA
San Diego, CA
$825K • 9 Bed, 5 Bath, 3960 Sq. Ft.
The Redfin model depends crucially on having at its center a good agent, and Sara fills that role brilliantly. Sara is knowledgeable, judicious and very responsive. She would be exceptional in any field of agents.
Condo buyer closed May '11
San Diego, CA
San Diego, CA
$969K • 3 Bed, 2 Bath, 2263 Sq. Ft.
We sceptical at first, but were pleasantly surprized how well everything worked with this Redfin transaction.
Multi-family home buyer closed Apr '11
Imperial Beach, CA
Imperial Beach, CA
$490K • 6 Bed, 3 Bath, 2250 Sq. Ft. • Multiple offers
Sara and the entire Redfin team worked wonderfully with me and my wife throughout the entire process. Sara was knowledgeable, very responsive, and kept us on track the entire time!
House buyer closed Mar '11
San Diego, CA
San Diego, CA
$569K • 3 Bed, 3.5 Bath, 1565 Sq. Ft.
Sara was extremely helpful and very knowledgeable. Very happy we had her on our side.
House buyer closed Mar '11
8792 Cairo Ct, San Diego, CA
8792 Cairo Ct, San Diego, CA
$379K • 3 Bed, 2 Bath, 1380 Sq. Ft. • First-time buyer
Sara was great at responding to my every question clearly and promptly. I really felt like she was invested in my search for a home and truly cared about making sure I was comfortable with the process.
House buyer closed Mar '11
Santee, CA
Santee, CA
$330K • 4 Bed, 2 Bath, 1288 Sq. Ft.
Sara was excellent in leading us through he whole process of home buying, being a first timer we had many questions and concerns, she answered them promptly and honestly and always send e-mails back on time. She is a great agent and I will defenitely recommend her to my friends and family. Thanks Sarah and God bless!
House buyer closed Mar '11
1985 Jasmine St, El Cajon, CA
1985 Jasmine St, El Cajon, CA
$380K • 4 Bed, 2.5 Bath, 2176 Sq. Ft. • First-time buyer
Sara was exceptionally helpful and responsive throughout the process. In particular, she was very patient and knowledgeable during seller negotiations. There was no question that Sara was fully invested in ensuring that I was happy with the deal; at no time did I feel any pressure to make any decision other than what would have been in my best interests. Ultimately the purchase was cancelled, and I felt fully supported in this decision; again, Sara's primary concern was that I make the right choice, versus just closing a deal.
House buyer Offer Not Accepted Feb '11
5020 Park Rim Dr, San Diego, CA
5020 Park Rim Dr, San Diego, CA
$535K • 3 Bed, 2 Bath, 1490 Sq. Ft. • First-time buyer • Multiple offers
Everything went smoothly and easily. We listed our house and less than forty days later we had everything closed and settled. Everything was done from home (except one trip to the notary). It was incredibly easy, especially considering we have two small children. We're looking to buy with Redfin and Sara now. We've already done an offer with a house with her and, even though we didn't get the house, we were pleased with the process. Thanks Sara!
Very professional and provided a wealth of knowledge. Sara provided very prompt responses to all of our questions - even on weekends.
Condo buyer closed Mar '11
2020 Hornblend St, San Diego, CA
2020 Hornblend St, San Diego, CA
$499K • 2 Bed, 3 Bath, 1842 Sq. Ft. • First-time buyer
Sara was professional, efficient, and thorough. She was very 'up front' when I met her, and she openly gave her opinion on what she felt needed to be done to the house before putting it on the market. Sara also recommended a sale price range that aligned with the current market rates. An offer was made on the house within 2 weeks of listing and escrow closed in 9 days. While in escrow, she kept me informed and escrow actually closed a day early. Everything went smoothly, and Sara deserves a lot of credit for recommending house upgrades, price positioning the property, and making sure the sale went through.
Fast, efficient, courteous, friendly. I hope to be working with her again.
House buyer Offer Not Accepted
Alpine, CA
Alpine, CA
$550K • 4 Bed, 2.5 Bath, 2467 Sq. Ft.
I had a traditional RE agent and wow they weren't at all helpful. I was still doing 90% of the Homework and with Sarah I felt I had someone on my side and the extra rebate check on top of all things! We didn't communicate via phone but through email 80% of the time. This helped me because of my busy schedule and also the ability to reply whenever I want to. If there was a question she couldn't answer then she would find one way or another to find it for me. Overall, I had a great experience with Redfin - Sarah, Jennifer, and the Redfin Field Agents (Jim Thanks!)
House buyer closed Feb '11
San Diego, CA
San Diego, CA
$475K • 4 Bed, 2.5 Bath, 1700 Sq. Ft. • First-time buyer
Sara did a great job with our home purchase. I do, however, believe the experience is for a niche market of buyers who are comfortable doing a lot of their own leg work, don't require a lot of hand-holding and are comfortable with electronic communication and forms. I also think working with field agents, office agents and realtors separately might be disconcerting for some if they're looking for a strong, personal agent relationship. I don't think the experience is for everyone. We personally thought it was a great experience for us, and would do it again for sure, but I would want to make sure the person I was recommeding too would be comfortable with what they were getting. If I did think they would be okay, then I absolutely and enthusiastically would recommend Sara Masey.
House buyer closed Jan '11
San Diego, CA
San Diego, CA
$440K • 2 Bed, 1 Bath, 877 Sq. Ft.
Sara was a joy to work with. She was really great in helping us buy our first house. Super professional but very friendly to boot! She definitely made the whole process straight forward and easy to get through! The entire Redfin team was actually a joy to work with. From the coordinators to the field agents to Sara herself, there's not one person that wasn't 100% amazing to work with! A+++!
House buyer closed Jan '11
San Diego, CA
San Diego, CA
$545K • 3 Bed, 2.5 Bath, 1808 Sq. Ft. • First-time buyer
I had worked with Sara on the purchase of my first home. Sara made herself available to me in very timely fashion when I had specific questions during the home buying process and provided knowledgable guidance to help me navigate critical decisions. She also saved me $15k on my bid for the property, using her real-time knowledge of the market. The home buying experience, as many friends have told me, can try your patience. But Sara helped me smooth out the bumps. I highly recommend Sara's work.
Condo buyer closed Jan '11
San Diego, CA
San Diego, CA
$385K • 3 Bed, 2.5 Bath, 1284 Sq. Ft. • First-time buyer
I am very glad that Sara and Jennifer were my Real Estate Agents. Since the first day that we made the offer, I knew that Sara was the best agent that I ever had. She guided me through the escrow process for the best of my interest. Jennifer was more than a coordinator. She made sure that Seller and his agent honored their own promises. It was wonderful to have them both as my Real Estate Agents.
House buyer closed Jan '11
San Diego, CA
San Diego, CA
$402K • 3 Bed, 3 Bath, 1883 Sq. Ft.
Sara is one of the most responsible and accountable people I have ever worked with. She was prompt and more importantly accurate in every aspect of our purchase. She was diligent in her efforts to acquire information for us and treated every one of our inquiries as if it were an emergency. She and the rest of Redfin team (Field agents & Jennifer) have our highest regards.
House buyer closed Jan '11
San Diego, CA
San Diego, CA
$420K • 4 Bed, 2 Bath, 1760 Sq. Ft. • First-time buyer • Multiple offers
2010 (49 Homes)
Customer chose not to leave public comments.
House buyer Offer Not Accepted
La Jolla, CA
La Jolla, CA
$1.43M • 3 Bed, 2 Bath, 2290 Sq. Ft.
Sara had very poor skills as a real estate agent. She never coordinated communication between the parties involved and she seemed to never know what was going on. Her level of caring for my situation was also minimal which negatively affected everything. I would never recommend her to anyone.
House buyer Offer Not Accepted Dec '10
550 Herbert St, El Cajon, CA
550 Herbert St, El Cajon, CA
$340K • 6 Bed, 3 Bath, 2148 Sq. Ft.
Agent Response:
My goal as a Redfin agent is to guide my clients on all aspects of the home-buying process, including those aspects that are largely out of my control, so that they end up with the right house at the right price. Lender's requirements are some of the elements that we ultimately cannot control as lenders make their own guidelines and decisions and the lender's relationship is directly with the client and not with us as an agent. Unfortunately in this transaction, the buyer's lender had pre approved the buyers without obtaining all of the necessary information required in order to obtain a loan. The buyers made an offer on a bank owned property that had strict timelines on the sale contingencies. When those contingencies came due, and the buyers were unable to obtain the required loan approval (due to the lender's failure to obtain all necessary documentation), I requested multiple extensions from the seller and even attempted to secure an Interim Occupancy Agreement to allow the buyers to move in prior to closing. All of my requests were denied by the bank that owned the property and the bank requested that the buyer cancel due to non-performance of the contract. It is unfortunate that the bank's decision to not extend the escrow resulted in the buyers not successfully closing this transaction. I utilized every possible option available to try and help the buyers close this transaction but on this occasion, my best efforts were not sufficient to overcome the obstacles that arose during the transaction.
On a separate note, once the transaction was cancelled, the escrow company erroneously sent the buyer's deposit check to a Redfin office where the mail was not processed in a timely manner which delayed the return of the buyers deposit money. For this mishap, we offer our apologies. This oversight has caused us to implement a better process for handling in-bound mail so this type of issue does not occur again in the future.The first Redfin agent I had dropped the ball. Sara picked it up and gave me quick responses. Unfortunately, by that time the property that I was after had an offer. I don't hold that against Sara at all--she did a fine job.
Multi-family home buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$859K • 9 Bed, 5 Bath, 3960 Sq. Ft.
Sara is AWESOME! The whole staff is AMAZING! I would recommend Sara to anyone looking to purchase a property because she is very knowledgeable. She stuck by me from beginning to end and never lose faith. She's always there to answer any questions and is super helpful at all times. She gets an 11 out of 10 star in my book because she is that darn good!
House buyer closed Dec '10
San Diego, CA
San Diego, CA
$388K • 3 Bed, 2.5 Bath, 2406 Sq. Ft. • First-time buyer
My experience with Redfin and Sara Masey was amazing. Especially in light of the difficulties with buying a short sale. Everyone gives the run-around EXCEPT, Sara and the folks at Redfin. Absolutely what real estate should be! On all sides of the equation. I will NEVER buy or sell "conventionally" again.
Condo buyer Offer Not Accepted Dec '10
San Diego, CA
San Diego, CA
$350K • 1 Bath, 1005 Sq. Ft. • First-time buyer
Our experience with Sara is truly excellent. She is not only a very knowledgeable real estate agent and skilled negotiator, but also an extremely nice person! She is industrious, meticulous, and super fast-acting: Continually making sure her clients are on the top of her priority list, while neither losing her patience nor wonderful sense of humor - both very important when the going gets touch (which it might - in our case it did and she made sure the outcome was in our favor. More than that :) ). Sara would always answer any of our questions right away and make time to address our concerns (often literally within minutes, even explaining/repeating things to make sure we indeed understood everything correctly and that we were 100% comfortable with the next steps to be taken, etc.),... Show More
House buyer closed Nov '10
5335 Calle Vista, San Diego, CA
5335 Calle Vista, San Diego, CA
$1.03M • 4 Bed, 2.5 Bath, 2483 Sq. Ft. • Multiple offers
While Sara did respond quickly to communications there were frequently times where she was all too eager to get paperwork signed and not quick to provide needed clarification and guidance. There were times when a lack of attention to detail on the part of Sara and her team caused anxiety for us, as first-time homebuyers, but the deal did eventually close successfully. Also the Redfin site is not entirely clear about who will do a comparative market analysis. Expect to do it yourself.
House buyer closed Nov '10
San Diego, CA
San Diego, CA
$450K • 2 Bed, 2 Bath, 1314 Sq. Ft. • First-time buyer
Our experience with Sara and her team was amazing! All of our many emails and questions were answered in 10 minutes or less. We cannot rave enough about the confidence and support of this team, which are two things that every new buyer needs from their agent.
House buyer closed Nov '10
El Cajon, CA
El Cajon, CA
$320K • 4 Bed, 3 Bath, 1904 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer Offer Not Accepted Nov '10
San Diego, CA
San Diego, CA
$440K • 2 Bed, 2.5 Bath, 1078 Sq. Ft. • First-time buyer
Sara was great to work with and alway easy to get in touch with. She explained everything very clearly, and I felt comfortable with the entire process. Thanks Sara!
House seller Did Not Sell
San Diego, CA
San Diego, CA
$640K • 2 Bed, 1 Bath, 677 Sq. Ft.
Great service. Often I sent Sara an email late at night assuming she would return an answer the next day. But to my suprise Sara would answer me back within a short time. That would not and has not hapened before with other non-REDFIN agents. Sara was prompt, professional and great to work with.
Condo buyer closed Oct '10
Pacific Beach, CA
Pacific Beach, CA
$395K • 1 Bed, 1 Bath, 894 Sq. Ft.
Sara was wonderful to work with. She promptly responded to my E-mails or phone calls. She is knowledgeable and very professional. The 50% commission refund was a huge bonus for us!!
House buyer closed Oct '10
Vista, CA
Vista, CA
$543K • 4 Bed, 4.5 Bath, 3764 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer Offer Not Accepted
Seattle, WA
Seattle, WA
$359K • Multiple offers
We are first time home owners thanks to Redfin and Team Sara Masey. Sara is the agent you want on your side when buying a home. She's amazingly responsive, strong willed and aggressive. Day in and day out Sara and her teams continued communication and efforts pulled this deal through for us. Sara and her team are the total pros you need in today's real estate market.
House buyer closed Oct '10
San Diego, CA
San Diego, CA
$400K • 3 Bed, 2 Bath, 1391 Sq. Ft. • First-time buyer
Sara was great! She was responsive and timely.
House buyer Offer Not Accepted
San Diego, CA
San Diego, CA
$304K • 2 Bed, 2 Bath, 1392 Sq. Ft. • Multiple offers
Sara was very professional and returned my calls and emails very quickly - almost always within 5 minutes, which was much quicker than I was expecting. Thanks to Sara I will continue using Redfin in the future.
House buyer Offer Not Accepted Oct '10
12707 Hwy 94 (aka Campo Rd) Hwy, Spring Valley, CA
12707 Hwy 94 (aka Campo Rd) Hwy, Spring Valley, CA
$240K • 3 Bed, 2 Bath, 1597 Sq. Ft. • Multiple offers
professional, accessible, helpful and thorough - a terrific experience in a stresful situation.
House buyer closed Sep '10
La Mesa, CA
La Mesa, CA
$450K • 3 Bed, 2 Bath, 2183 Sq. Ft.
My wife and I had three criteria for deciding who to work with when buying a home in San Diego; Competence, Availability, and Supportive. It was our good fortune that a co-worker suggested Redfin and we could not be more pleased with the overall experience and result. Sara in particular absolutely demonstrated competence when it came to handling all aspects of our home purchase, was available practically every day of the week and it seems like every hour of the day, and demonstrated an absolute interest in and supported us through all our questions and concerns (we had many) along the way. Do yourself a real favor that you will greatly appreciate personally and monetarily (Redfin rebates are real and helpful in today's economy). Spend some time getting to know the Redfin website and how... Show More
House buyer closed Sep '10
San Diego, CA
San Diego, CA
$540K • 3 Bed, 2.5 Bath, 1585 Sq. Ft. • First-time buyer • Multiple offers
As the first time home buyer, I wouldn't be able to conplete the purchase my new home without Sara and her Redfin team's guidance and support in getting things done in a timely fashion. With all the RE agents that crossed my path during my lengthy home-buying quest of almost two years, I only trusted the Redfin's agents. (I worked with more than one.) They worked for me and with me throughout this ordeal.
House buyer closed Sep '10
San Diego, CA
San Diego, CA
$468K • 3 Bed, 2.5 Bath, 1863 Sq. Ft. • First-time buyer
Sare Masey was extremely helpful in selling my condo. She was knowledgeable about market conditions, responsive to my inquiries, and quick to follow up on any offers. Sara made the entire process of selling my condo far less stressful for my wife and I, which I truly appreciate. Also, Jennifer was amazing at coordinating everything that entails selling a condo. I could always rely on her to get back to me quickly, even when normal work hours were over.
Sara was great. I felt very supported by her and the rest of the Redfin team I worked with.
Sara was excellant! Never made us feel pressured like some other real estate peoples. Whenever I had a question she always quickly got an answer back. I'm telling everyone about Redfin and Sara!
Condo buyer closed Sep '10
Chula Vista, CA
Chula Vista, CA
$285K • 4 Bed, 3.5 Bath, 1730 Sq. Ft. • First-time buyer • Multiple offers
Sara and the Redfin team did an excellent job during the home buying process. Sara and her team were always very prompt answering questions and resolving any issues that arose. Redfin's field agents were very professional and helpful during the touring process. Sara was very accommodating with requests and questions that I had. I almost felt bad asking questions over the weekend because I would get responses from Sara around the clock (outside of business hours). I highly recommend Sara and Redfin for anyone interested in a positive, pressure-free experience buying a home.
House buyer closed Aug '10
San Diego, CA
San Diego, CA
$399K • 2 Bed, 2 Bath, 1292 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Aug '10
Encinitas, CA
Encinitas, CA
$836K • 4 Bed, 2.5 Bath, 2567 Sq. Ft.
Customer chose not to leave public comments.
Condo seller closed Aug '10
San Diego, CA
San Diego, CA
$405K • 2 Bath, 1287 Sq. Ft.
Sara was professional,knowledgeable and timely in preparing the offer paperwork She even worked over a holiday weekend to do so. However she didn't return any of my phone calls regarding some fairly minor points- but ones I wanted some clarification on- and the entire process was through emails. One other thing urked me. Sara convinced me to write a note to the sellers explaining why the house was special to me. Frankly I didn't see how that was going to strengthen my offer (which it didn't). I offered 1.3m and was prepared to got to 1.4m and change. Asking was $1.57M. Sellers did not even respond to my offer. As of now it is still on the market though. So I guess all things considered I wasn't that impressed. You don't get something for nothing. With Redfin you pay less (commission)... Show More
House buyer Offer Not Accepted
Coronado, CA
Coronado, CA
$1.57M • 3 Bed, 2 Bath, 1569 Sq. Ft.
Agent Response:
As a Redfin agent, my job is to represent my clients to the best of my ability in order to help them achieve their goals of buying or selling a home. This often includes navigating difficult relations that may have developed amongst the parties involved as well as utilizing creative solutions in order to have my clients' offers considered in the most favorable manner. In this case, there had been prior interaction between the buyer and seller which impacted the negotiations. After further conversations with all parties involved, I felt that using unconventional tactics to shine the most positive light on this current offer would benefit my client. Buyers' letters to sellers sometimes work and sometimes they do not. In this case, I felt it was worth the effort. Unfortunately, due to the sellers preconceived perception of the offer and their perception of the value of their home, we were unable to reach mutual agreement. In the future, when I encounter these types of situations I will put more effort into assessing the current and pre-established relationships of the parties so that I can better represent my clients during the negotiation process.Sara and I never met face to face, but she was very helpful and available by phone and email.
House buyer closed Jul '10
Escondido, CA
Escondido, CA
$265K • 4 Bed, 2 Bath, 1305 Sq. Ft. • First-time buyer
Sara and her team have been great. I would not hesitate to use her services again, in fact, I have. This is the second house my wife and I have purchased through her and she is getting ready to sell our current residence for us. As soon as we sell this house, we will probably be purchasing another income property with her team. Honestly, I can not understand why, once someone hears about Redfin, they would use the services of a traditional Realtor. Sara and her whole team have been easy to contact and she has always returned our calls and E-mails very quickly. Sometimes, my wife and I have felt bad because we left a message late at night or on a weekend and she has gotten back to us on her off hours. Once, she was on a camping trip on a weekend during a critical time in our negotiations... Show More
House buyer closed Jul '10
Oceanside, CA
Oceanside, CA
$430K • 4 Bed, 2.5 Bath, 2788 Sq. Ft. • Multiple offers
I'm very pleased with how Sarah and her whole Redfin team handled the purchase of my $1 million home. I had a very difficult transaction. The seller was underwater, had liens on the property, owed years of back HOA fees, and did everything she could to torpedo the deal (long story why she had to sell). Sara handled the situation with skill & professionalism and saw the deal to a successful conclusion. The rebate check arrived in about a week. If you like house-hunting and doing the research yourself, then I highly recommend Sarah and Redfin.
House buyer closed Jun '10
1584 Rancho Serena Rd, Rancho Santa Fe, CA
1584 Rancho Serena Rd, Rancho Santa Fe, CA
$1M • 4 Bed, 2.5 Bath, 3000 Sq. Ft. • First-time buyer
Sara was a pleasure to work with. She was always available to answer our questions and had a very fast turn-around time with answers and any forms or paperwork that we needed. Everything was always ready when we needed it and we had a successful purchase of our new home.
House buyer closed Jul '10
Oceanside, CA
Oceanside, CA
$338K • 3 Bed, 2 Bath, 1603 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer Offer Not Accepted Jun '10
San Diego, CA
San Diego, CA
$390K • 3 Bed, 1.5 Bath, 1185 Sq. Ft. • First-time buyer
Efficient, detail oriented, easy to work with
Condo buyer closed Jul '10
Pacific Beach, CA
Pacific Beach, CA
$543K • 2 Bed, 2.5 Bath, 1296 Sq. Ft.
We absolutely loved working with Sara. As first time homebuyers, my wife and I were very naive about many aspects of the homebuying process, but having Sara on our side made the experience as stress-free and clear as possible. It was great to know that she was always available and ready with excellent advice. We felt very lucky having her go to bat for us throughout the entire process. Having an agent as trustworthy and dedicated as Sara was absolutely priceless!
House buyer closed Jun '10
Pacific Beach, CA
Pacific Beach, CA
$690K • 3 Bed, 2 Bath, 1448 Sq. Ft. • First-time buyer • Multiple offers
Sara was fantastic the whole way through! Some bumps arose during the process and Sara helped get everything back on track. Very highly recommended!
House buyer closed Jun '10
San Diego, CA
San Diego, CA
$435K • 3 Bed, 2 Bath, 1315 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer Offer Not Accepted May '10
10214 Rue Cannes, San Diego, CA
10214 Rue Cannes, San Diego, CA
$770K • 4 Bed, 3 Bath, 3430 Sq. Ft.
Sara was diligent, responsive, and thorough in her interactions with us. We enjoyed working with her very much.
House buyer Offer Not Accepted May '10
San Diego, CA
San Diego, CA
$500K • 2 Bed, 1 Bath, 918 Sq. Ft. • First-time buyer
Sara and her team were amazing to deal with, they let us look at as many houses as we wanted whenever we wanted then once we found one we liked made the process as simple and painless as possible. We LOVE our new house and can't wait to enjoy it for main years to come.
House buyer closed May '10
San Diego, CA
San Diego, CA
$380K • 3 Bed, 2 Bath, 1564 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Condo buyer closed Apr '10
San Diego, CA
San Diego, CA
$210K • 1 Bed, 1 Bath, 791 Sq. Ft. • Multiple offers
Sara was great throughout our home buying experience. She is very responsive, detail oriented, and friendly.
House buyer closed Apr '10
San Diego, CA
San Diego, CA
$439K • 3 Bed, 2.5 Bath, 1460 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer closed Mar '10
San Diego, CA
San Diego, CA
$501K • 2 Bed, 2.5 Bath, 1318 Sq. Ft.
It was great working with Sara who helped me purchase my 1st home. I also loved my Redfin experience. The user friendly interface and the wealth of information available about each property, not to mention the large amount of useful information that can be found in the message boards, all helped guide me to purchase a great home at a great price. Plus, getting 1.5% cash back really helps out when it's time to pay those high closing costs! I'm an inquisitive person by nature and since this was my first home purchase I had lots of questions. Sara always responded to my emailed questions quickly. She seemed to always be connected because she would respond usually in a few minutes! She was always honest and gave me advice that was in my best interest rather than hers. For example on another... Show More
House buyer closed Mar '10
La Mesa, CA
La Mesa, CA
$437K • 4 Bed, 2.5 Bath, 2093 Sq. Ft. • First-time buyer
Sara was always quick to respond to any questions we had during the process. She was very helpful and knowledgeable in every aspect.
House buyer Offer Not Accepted Mar '10
San Diego, CA
San Diego, CA
$477K • 4 Bed, 2 Bath, 1404 Sq. Ft. • First-time buyer
Prompt, very responsive and a pleasure to work with.
House buyer Offer Not Accepted Mar '10
San Diego, CA
San Diego, CA
$419K • 2 Bed, 1 Bath, 864 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Mar '10
San Diego, CA
San Diego, CA
$320K • 2 Bed, 2.5 Bath, 1432 Sq. Ft. • First-time buyer • Multiple offers
Sara was extermely helpful and prompt throughout the enitre homebuying process. Would recommend her to anyone and everyone.
House buyer closed Feb '10
Carlsbad, CA
Carlsbad, CA
$450K • 2 Bed, 2 Bath, 1291 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Feb '10
San Diego, CA
San Diego, CA
$320K • 2 Bed, 2.5 Bath, 1432 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Multi-family home buyer closed Feb '10
San Diego, CA
San Diego, CA
$340K • 2 Bed, 2 Bath, 850 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer Offer Not Accepted Jan '10
San Diego, CA
San Diego, CA
$446K • 3 Bed, 2.5 Bath, 1495 Sq. Ft. • First-time buyer • Multiple offers
Sara was very helpful and responsive. Although my offer was not accepted, I thought she represented my interests well and was quick to turn around all of my offer paperwork.
House buyer Offer Not Accepted Jan '10
San Diego, CA
San Diego, CA
$315K • 3 Bed, 2 Bath, 1074 Sq. Ft. • First-time buyer • Multiple offers