We survey our customers, whether a deal succeeds or fails. Learn More
Partner Agent
All Reviews
All2023 (3 Homes)
Serena is a very knowledgeable and kind agent to work with. Definitely recommend her to be your representative.
Multi-family home buyer closed Jul '23
148 Tallwood Dr, Daly City, CA
148 Tallwood Dr, Daly City, CA
$1.35M • 4 Bed, 3 Bath, 2680 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer closed Jun '23
1001 46th St Unit 511a, Emeryville, CA
1001 46th St Unit 511a, Emeryville, CA
$730K • 2 Bed, 2 Bath, 1550 Sq. Ft. • First-time buyer
Serena was amazing: she recommended some areas that I hadn't considered, guided me through a small bidding war, and even recommended some contractors to help -- getting all this done on a very tight schedule. She was prompt in responding and gave good advice.
Condo buyer closed Jun '23
8117 Shelter Creek Ln, San Bruno, CA
8117 Shelter Creek Ln, San Bruno, CA
$730K • 2 Bed, 2 Bath, 1030 Sq. Ft. • First-time buyer
2022 (3 Homes)
We purchased our very first home in the Penninsula with Serena's help and would like to note how phenomenal she was. Several things make her an excellent realtor, especially for working with first-time home buyers: 1) She is extremely efficient and has great knowledge about the real estate market. 2) She has intimate knowledge of the process: she had us going from knowing nothing about the home buying process, to completing the preapproval process, visiting open houses, reading disclosures with confidence, working together to come up with a competitive offer, and so on. 3) She introduced us to a fantastic mortgage lending team at PNC Bank, who made the process of financing seamless. The best part about working with Serena was that she was always more focused on answering our questions,... Show More
House buyer closed Oct '22
433 Oak Ave, San Bruno, CA
433 Oak Ave, San Bruno, CA
$1.1M • 3 Bed, 1 Bath, 1190 Sq. Ft. • First-time buyer
Serena was responsible to our home listing. She recommended and provided different pricing options from physical to virtual staging the place while recommending needed repairs to ensure house will show well to buyers. She communicated effectively and provided updates throughout from buyers offers, counter offers to loan closing process through Title company. We had a great experience and highly recommend her. So, if you want an agent who will guide and deliver to you, it's Serena.
She did it again. My husband and I trust Serena with all of our property transactions. She takes the time to understand our needs and answer all of our concerns. This time she was able to give us great advice and obtain the sale that was beyond our expectations. Her marketing, communication, and real estate skills are top notch. We plan to work with her again very soon. I would recommend Serena to anyone who needs an agent who genuinely cares vs trying to push a sale.
2021 (7 Homes)
It was really hard to find a house in this market. After 10 months looking for the right home i finally bought one. Serena didn’t rush me into anything and i think thats what i like about it. I highly recommend Serena because she was very professional, and patience.
After the successful representation for us as a Buyer's agent, we decided to have Serena again as our Seller's agent to list our condo for us. Again, Serena was professional and informative to prepare the market status in the area for us and stopped by to explain what she could do for us. Serena also put together an aggressive schedule for us to get our condo ready for market in 2 weeks from cleaning, painting, staging, photo-taking, to listing!! With her support, we were able to secure a satisfying deal in days. During the time, Serena was always available and consistently communicating with us to address our concerns. Throughout the process, Serena was patient, attentive, available, proactive, and professional. I would highly recommend her to all my friends.
Serena was recommended to us through a friend as our buyer's agent after we had been working with another agent for over 6 months, put in multiple bids, and were not able to close a deal. Serena was informative and supportive to help us navigate through the forever-changing market, and helped us to set reasonable goals. We were then able to target few properties within our price range, and Serena was always proactive to follow up and kept us updated on the deal. Within 2 weeks of working with Serena, we were able to find an ideal property, helped us put in a pre-emptive offer, and successfully negotiated & closed the deal for us. Throughout the process, Serena was patient, attentive, available, proactive, and professional. I would highly recommend her to all my friends.
I worked with Serena for 7 long months and viewed about 20 houses to find a home on the peninsula during COVID. She was always responsive, patient, accommodating, and super hardworking. Throughout my aggressive journey to buy, she'd offer tips, propose different strategies, and maintained her patience and diligence through 9 house offers! Weekend after weekend, we just kept going. She helped me get a lower interest rate by recommending a colleague of hers. She met with my family when I couldn't be there and also developed a solid relationship with them as well. Needless to say, working with Serena was a pleasure.
House buyer closed May '21
400 N Kingston St, San Mateo, CA
400 N Kingston St, San Mateo, CA
$1.23M • 2 Bed, 1 Bath, 870 Sq. Ft. • First-time buyer
Serena is knowledgeable, professional, prompt, and very helpful. She is excellent with communication and had quick follow-up to any questions I had during the home buying process. She helped guide me and make me comfortable during the, often times, confusing and intimidating process of buying my first home. Thank you very much Serena!
We used Serena as a buyer’s agent and she was very attentive and prompt on answering all of our questions during the entire purchase process. I highly recommend her!
Condo buyer closed Apr '21
1500 Sherman Ave Unit 1c, Burlingame, CA
1500 Sherman Ave Unit 1c, Burlingame, CA
$930K • 2 Bed, 2 Bath, 1410 Sq. Ft.
Serena is a very professional realtor. She gave us a lot of valuable suggestions when we decided to sell our home, which included the estimated price and home improvement suggestions. After our home was listed, she gave us update and feedback from the buyers who visited our home every week. She tried her best to sell our home at a very good price. We are glad that we chose her as our selling agent.
Condo seller closed Feb '21
Millbrae, CA
Millbrae, CA
$1.06M • 2 Bed, 2 Bath, 1461 Sq. Ft.
2020 (2 Homes)
Serena was an excellent agent. It was a stressful process of moving and selling remotely but she responded well to my circumstances and timelines. She was very instrumental in the final outcome. It could not have happened without her skillful coordination in addressing the needs and concerns of all parties.
I have worked with Serena twice, once as a seller and once as a buyer. In both cases she is equally conscientious, kind, and strategic. I look forward to working with Serena again in the future
2019 (1 Home)
I have had the pleasure to work with Serena on two property purchases. She has shown to be attentive to details and very responsive to questions.