We survey our customers, whether a deal succeeds or fails. Learn More
All Reviews
All2019 (18 Homes)
5.0
Austin and team were excellent to work with. From the very beginning we felt comfortable having Austin serve as our listing agent. As our needs changed and we looked into buying a home rather than build Ausitn was there quickly to find properties he felt would fit our needs. He found our home on the first shot! From listing, to buying to any financing needs Ausitn and his team work tirelessly to make our lives as easy as possible. I would highly recommend Ausitn and his team to anyone interested in buying or selling a home.
5.0
This is the second time we’ve worked with Billy and couldn’t be any happier! He has made this process so easy and as seamless as possible. He is an absolute pleasure to work with and is extremely knowledgeable in his friend. I VERY highly recommend him!!!! Thank you Billy!!!
House buyer closed Dec '19
1157 Wessington Manor Ln, Fort Mill, SC
1157 Wessington Manor Ln, Fort Mill, SC
$690K • 4 Bed, 3.5 Bath, 3511 Sq. Ft.
5.0
My Realtor Tyler Goldsmith was awesome!!
5.0
Customer did not leave review comments.
5.0
Austin was a fantastic realtor to work with in the search for our first home. He is prompt, knowledgeable, and was always available to answer questions or give his expert opinion on any houses we were interested in. The Charlotte market moves quickly and Austin is great at navigating it and ensuring that his clients get in to see available homes as quickly as possible, as well as recommending competitive but smart offers. We're thrilled with our new home (which is in our highly sought after ideal neighborhood!) and will highly recommend Austin and the rest of the team at Shugart to anyone we know that is looking to purchase a home.
5.0
Bill and his team are excellent to work with. This is our second time to purchase a new home with Billy and both have been great experiences. Would highly recommend!
5.0
Billy Shugart knows the market, is responsive, resourceful and efficient! We have bought and sold homes with Billy and have been very pleased each time.
Townhome seller closed Aug '19
3142 Bending Birch Pl, Charlotte, NC
3142 Bending Birch Pl, Charlotte, NC
$260K • 2 Bed, 2.5 Bath, 1267 Sq. Ft.
4.5
Customer did not leave review comments.
Townhome buyer closed Jul '19
128 S Summit Ave, Charlotte, NC
128 S Summit Ave, Charlotte, NC
$540K • 3 Bed, 3.5 Bath, 2309 Sq. Ft. • New construction
5.0
tyler goldsmith was verry professional great agent
5.0
Customer did not leave review comments.
5.0
Customer did not leave review comments.
5.0
Excellent - I highly recommend this team - they are amazing!
0.5
Customer did not leave review comments.
Condo seller closed Jul '19
210 N Church St #2411, 1, Charlotte, NC
210 N Church St #2411, 1, Charlotte, NC
$245K • 1 Bed, 1 Bath, 635 Sq. Ft.
5.0
Billy gave me valuable advice and feedback that led to the sale of my condo in one day for over the asking price. Billy was very willing to show me any properties that I had an interest in, and was honest with his input to me. I also appreciated how quickly Billy responded to any of my correspondence. He made the process a breeze.
5.0
Customer did not leave review comments.
5.0
They were very professional and very good.
House seller closed Apr '19
6812 Augustine Way #105, Charlotte, NC
6812 Augustine Way #105, Charlotte, NC
$460K • 6 Bed, 4.5 Bath, 4717 Sq. Ft.
5.0
Billy and Austin are extremely efficient, responsive and knowledgeable. They laid out the roadmap and the process flowed seamlessly. I always felt like I was in capable hands, trusted them as the experts and it worked out great.
5.0
Billy is a wealth of knowledge when it comes to neighborhoods, school districts and nightlife/food. He is passionate about finding you the right home. Billy and his team listen and work hard to make sure your needs are met. He has helped me find two homes that were a perfect fit. Billy often has houses in mind and knows what you want before you are able to put it into words. I wouldn't want to work with anyone else or any other team when finding my forever home. Highly recommend Billy Shugart
2018 (20 Homes)
5.0
Customer did not leave review comments.
5.0
These guys are great!! Outstanding communication & will highly recommend them in the future.
5.0
Very knowledgeable and helpful. The rest of their supporting staff is great, too.
5.0
Customer did not leave review comments.
House buyer closed Sep '18
3644 Chiswick Ct, Charlotte, NC
3644 Chiswick Ct, Charlotte, NC
$294K • 3 Bed, 2 Bath, 1809 Sq. Ft. • First-time buyer
4.0
Customer did not leave review comments.
5.0
Everything was fantastic! Super responsive, took care of all the BS I am too lazy for, and helped me get a great deal as a buyer in a sellers market. My only compliant is that they are both too good looking.
House buyer closed Aug '18
Charlotte, NC
Charlotte, NC
$388K • 3 Bed, 2 Bath, 1590 Sq. Ft.
3.0
Customer chose not to leave public comments.
5.0
Billy and Austin made this sale a breeze! There were a lot moving parts to manage but their constant communication and knowledge made my husband and I confident in every step. I've used Billy for every property transaction I've made in Charlotte and his unwavering commitment to his trade is something hard to find in most. I'd never think to use anyone else.
5.0
I would most certainly recommend Shugart Realty Group. Billy has worked with me through multiple personal transactions. Billy, Austin, and their teams openness to answer my questions and provide guidance is a breath of fresh air throughout the process. Thank you to you all for your hard work!!
5.0
Friendly team. Very efficient and accommodating with scheduling.
Top notch experience as we purchased our condo
Condo buyer closed Jul '18
301 E Tremont Ave #101, 1, Charlotte, NC
301 E Tremont Ave #101, 1, Charlotte, NC
$333K • 2 Bed, 2 Bath, 1042 Sq. Ft.
5.0
Billy and Austin were amazing! They worked tirelessly to make sure we got the best offer possible when selling our home.
House seller closed Jul '18
8211 Prince George Rd, Charlotte, NC
8211 Prince George Rd, Charlotte, NC
$500K • 4 Bed, 2.5 Bath, 2488 Sq. Ft.
5.0
Customer chose not to leave public comments.
5.0
Billy and Lisa did a great job for us again on this transaction. We have bought twice using them and sold once. Our most recent transaction was the sale. Throughout the transaction, Lisa was able to navigate some difficult situations and help us drive the transaction to close on time. We would highly recommend them to anyone wanting to buy or sell in Charlotte!
5.0
Customer did not leave review comments.
Townhome buyer closed Feb '18
9320 Ainslie Downs St #50, Charlotte, NC
9320 Ainslie Downs St #50, Charlotte, NC
$261K • 3 Bed, 3.5 Bath, 2041 Sq. Ft. • New construction • First-time buyer
5.0
Austin and Lisa Harper are great. There were lots of issues that came up through the process and they helped us take care of them as soon as possible. Great reality group!!!!
House seller closed Apr '18
12026 Bending Branch Rd, Charlotte, NC
12026 Bending Branch Rd, Charlotte, NC
$234K • 4 Bed, 2.5 Bath, 2571 Sq. Ft.
5.0
I believe Austin and Lisa Harper our closing agent are top notch and will recommend them to anyone. They are professional and courteous. They always get back in touch with you if you have questions.
5.0
This is the 2nd property Austin helped me purchase. Again, he provided a great service to me throughout the process. Austin is a great real estate professional. Highly recommended!
5.0
Austin and Lisa were great to work with.
5.0
Customer did not leave review comments.
Condo buyer closed May '18
718 W Trade St #714, Charlotte, NC
718 W Trade St #714, Charlotte, NC
$275K • 2 Bed, 2 Bath, 1116 Sq. Ft. • First-time buyer
5.0
Austin was very accommodating with me considering that I was a first time home buyer. I learned a lot from him and it was a great experience overall.
House buyer closed May '18
4517 Esmeralda Dr, Charlotte, NC
4517 Esmeralda Dr, Charlotte, NC
$155K • 4 Bed, 2.5 Bath, 1581 Sq. Ft. • First-time buyer
2017 (9 Homes)
5.0
Customer did not leave review comments.
5.0
Customer did not leave review comments.
Townhome seller closed Oct '17
3234 Major Samuals Way #172, Charlotte, NC
3234 Major Samuals Way #172, Charlotte, NC
$295K • 3 Bed, 2.5 Bath, 1873 Sq. Ft.
5.0
The Shugart team did an excellent job all the way through the entire home purchasing process. Always a phone call away!! Very satisfied with everyone's performance!
House buyer closed Dec '17
3004 Sentinel Dr #175, Indian Trail, NC
3004 Sentinel Dr #175, Indian Trail, NC
$272K • 5 Bed, 3.5 Bath, 2535 Sq. Ft.
4.5
Customer did not leave review comments.
5.0
Billy and team are amazing! My property had been listed with another realtor for over 6 months with no offers. 1 week after giving the listing to Billy we had multiple offers. I have referred other friends to him and will continue to do so!
5.0
Customer chose not to leave public comments.
5.0
Austin is a great agent, very sharp and efficient, very professional, totally understands buyers needs. I would ask him for future buying or selling of properties.
5.0
Customer did not leave review comments.
House buyer closed Nov '17
4921 Doris Ave #21, Charlotte, NC
4921 Doris Ave #21, Charlotte, NC
$308K • 3 Bed, 2 Bath, 1329 Sq. Ft. • First-time buyer
5.0
The Shugart Realty Group are very professional, thorough and responsive. I would highly recommend them to sell or buy a home. They sold our house that was on a main street and really hard to sell. Every week they had activity going, it was a very good experience.
2016 (2 Homes)
5.0
Customer did not leave review comments.
4.5
Billy has a good knowledge about the state of the real estate market in Charlotte.
House seller closed Dec '16
1617 Onslow Dr, Charlotte, NC
1617 Onslow Dr, Charlotte, NC
$615K • 4 Bed, 3 Bath, 3126 Sq. Ft. • New construction
About us
Find us
Subsidiaries
United States
CanadaCopyright: © 2025 Redfin. All rights reserved.
Updated January 2023: By searching, you agree to the Terms of Use, and Privacy Policy.
Do not sell or share my personal information.
REDFIN and all REDFIN variants, TITLE FORWARD, WALK SCORE, and the R logos, are trademarks of Redfin Corporation, registered or pending in the USPTO.
California DRE #01521930
Redfin is licensed to do business in New York as Redfin Real Estate. NY Standard Operating Procedures
New Mexico Real Estate Licenses
TREC: Info About Brokerage Services, Consumer Protection Notice
All mortgage lending products and information are provided by Rocket Mortgage, LLC | NMLS #3030; www.NMLSConsumerAccess.org. Licensed in 50 states. This site is not authorized by the New York State Department of Financial Services for mortgage solicitation or loan applications activities related to properties located in the State of New York. For additional information on Rocket Mortgage or to receive lending services in the State of New York, please visit RocketMortgage.com.
If you are using a screen reader, or having trouble reading this website, please call Redfin Customer Support for help at 1-844-759-7732.
REDFIN IS COMMITTED TO AND ABIDES BY THE FAIR HOUSING ACT AND EQUAL OPPORTUNITY ACT. READ REDFIN'S FAIR HOUSING POLICY AND THE NEW YORK STATE FAIR HOUSING NOTICE.