We survey our customers, whether a deal succeeds or fails, and show you their reviews. Learn More
Redfin Agent
All Reviews
All2012 (2 Homes)
Customer did not leave review comments.
I worked with Pam Phelps. Pam is professional, organized and a pleasure to work with navigatinga home purchase. She helped me negotiate a fair contract, kept me on track and was an advocate at the closing. I would recommend Pam to anyone who is serious about buying and would like a low-stress experience.
House buyer closed Jul '12
442 Manor Rd, Arnold, MD
442 Manor Rd, Arnold, MD
$270K • 3 Bed, 1.5 Bath, 1499 Sq. Ft. • First-time buyer • Multiple offers
2011 (36 Homes)
Taylor has done an outstanding job serving as our real estate agent. We had a unique situation which required a lot of Taylor's time, effort and experience. Taylor was patient and responsive throughout the entire process -- from dealing with the seller's agent's unprofessional antics, to calling us on weekends and late at night in order to provide updates and answers to our questions. This ordeal lasted for several months. We really liked that he offered his opinions on next steps, but never pressured us one way or the other. We are very pleased with Taylor's service as well as the Redfin model in general and would highly recommend both to anyone interested in purchasing a home.
House buyer Offer Not Accepted Jul '11
Chevy Chase, MD
Chevy Chase, MD
$599K • 4 Bed, 3 Bath, 1470 Sq. Ft. • First-time buyer
Taylor Connolly is the best of the best!!! We feel lucky to have had Taylor on our side throughout this entire process. We bought our home with Redfin and then had to sell unexpectedly soon, as we were moving for work. Just like when working as our buying agent, as a selling agent Taylor was a true pro and his advice at every turn was absolutely right on. Even when we were antsy and wanted to take a dicey offer, Taylor was steadfast with his eye on the prize--he knew how much work we'd put into our house and how much was fair to ask, and he had the confidence to hold out for the right buyer. So smart! Everything went so smoothly, we just cannot fathom why anyone would use a real estate service other than Redfin. They have redefined real estate with professionals like Taylor at the helm.... Show More
House seller closed Sep '11
Takoma Park, MD
Takoma Park, MD
$437K • 3 Bed, 1 Bath, 1428 Sq. Ft.
Taylor was very responsive and patient. We've been his client for approximately 3 years as we continued to find the perfect house for us. We finally did, and he was our realtor throughout the process. He is very knowledgeable and conscientious. He explained everything to us while we were closing the deal. We would work with him again.
Condo buyer closed Sep '11
1209 N Charles Unit 217, Baltimore, MD
1209 N Charles Unit 217, Baltimore, MD
$365K • 1808 Sq. Ft. • New construction • First-time buyer
We worked with Taylor for about 8-9 months total, since the first place we made an offer on fell through and it took a while for a comparable property to come up in the neighborhood we were most interested in. Taylor was generally professional and helpful but he was apparently promoted toward the end of our process and became busier so that we sort of felt passed off to various other agents in the process of closing on our house. We definitely had to stay on top of things and in some cases make multiple followup calls or emails in order to get a response; in some instances days passed between when the sellers tried to reach out to us via Redfin and when Redfin passed the info on to us. In all, the bottom line is that Redfin saved us thousands of dollars over a traditional buyer's agent... Show More
House buyer closed Jun '11
Laurel, MD
Laurel, MD
$555K • 4 Bed, 3.5 Bath, 3150 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer closed Aug '11
Arnold, MD
Arnold, MD
$249K • 4 Bed, 2.5 Bath, 1074 Sq. Ft. • First-time buyer
I can not say enough positive things about Mr. Connolly and the "Redfin" team. I was the ultimate "nightmare" client. Mr. Connolly was always professional,available, and patient.His professionalism and knowledge transcended his years. We never made the process easy and our mortgage company made the whole closing process, right up to the very last minute, horrendous. Had it not been for Mr. Connolly I am 100% certain we would have not been able to secure our "dream home" at a great price. It is important to mention that the rest of Mr. Connolly's team especially Otelia and Joe were equally outstanding. I can not imagine why anyone would ever use another company to buy or sell a home. Thank you very much. Sincerely, Marc & Deanna Macenka
House buyer closed Jul '11
Finksburg, MD
Finksburg, MD
$559K • 5 Bed, 4.5 Bath, 5410 Sq. Ft.
Taylor was great to work with. He followed through and got the Unit sold despite the challenges.
Condo seller closed Jul '11
1016 S. Conkling Street A, Baltimore, MD
1016 S. Conkling Street A, Baltimore, MD
$348K • 3 Bed, 2.5 Bath, 2700 Sq. Ft.
Taylor was extremely helpful in many facets of our home purchase. He was very knowledgeable about the process, and provided critical advice. He was also a solid resource during negotiations and very patient with us. Taylor was always available for questions. Overall, I was very impressed with the Redfin team and the Redfin approach to home buying.
House buyer closed Jul '11
Silver Spring, MD
Silver Spring, MD
$353K • 4 Bed, 2 Bath, 1512 Sq. Ft. • First-time buyer
Taylor made buying a home an easy and enjoyable process. I felt he was completely trustworthy and had my best interests at heart. He is also a great negotiator who exceeded my exceptions at all phases of the process. I highly recommend working with Taylor to by a home.
Taylor is very helpful, resourceful, patient, client-focused and dedicated to getting a deal done. I enjoyed working with him. He is persistent and good-natured even when things get harried. He was great.
Condo seller closed Jun '11
1016 S. Conkling Street C, Baltimore, MD
1016 S. Conkling Street C, Baltimore, MD
$370K • 3 Bed, 2.5 Bath, 2700 Sq. Ft. • New construction
Taylor and all the Redfin field agents were very helpful and accomodating throughout our home search process. We probably toured close to 50 houses over the past few years looking for our first home. We got to know everyone really well and can honestly say Redfin is the way to go. It helps to do as much homework as you can yourself but Redfin really has all the important things covered. Much needs to be changed about the home buying process in general but I believe Redfin is spot on in how they do business. Thanks again to everyone!
House buyer closed Jun '11
Lutherville Timonium, MD
Lutherville Timonium, MD
$335K • 4 Bed, 2.5 Bath, 2255 Sq. Ft. • First-time buyer • Multiple offers
We are very happy we got to work with Taylor and Redfin. Our only reservation is that we found that we needed to be very proactive in following up with things at each step of the way and guide things like negotiations more than we expected. We found that phone calls often worked better than email although we prefer the latter. Other than that Taylor was a pleasure to work with. He was knowledgable, but honest to the limits of what he knows, something we really appreciate. He kept everything moving along at a steady pace and never dropped the ball. We would recommend both him and Redfin to our friends.
House buyer closed Jun '11
Silver Spring, MD
Silver Spring, MD
$460K • 4 Bed, 3 Bath, 1354 Sq. Ft. • First-time buyer
First let me say that I love Redfin! Taylor was great and very helpful in pushing a very long and complex process through. He was very patient and was instrumental in "sealing the deal". Kudos!
Condo buyer closed Jun '11
Washington, DC
Washington, DC
$365K • 4 Bed, 2.5 Bath, 2792 Sq. Ft. • First-time buyer
Overall, we really enjoyed the home buying experience with Redfin, and really liked the Redfin model. Taylor helped us understand the process as we went along, and gave us advice that worked really well for us. I'm a person who asks a lot of questions to be sure I know what I'm getting into, and what I'm doing. Taylor was very patient and explained things till I was completely satisfied. The whole team was great, and very prompt at answering questions.
Townhome buyer closed Jun '11
Ellicott City, MD
Ellicott City, MD
$418K • 3 Bed, 3.5 Bath, 2640 Sq. Ft. • First-time buyer
Taylor was excellent. His familiarity with negotiations was evident as he was correct in every instance during the negotiation process. The quality that was most prominent was Taylor's role as a sincere advocate. Rather than just 'make a sale happen,' Taylor positioned his actions as if he was in the role of home buyer. Taylor went against the grain when it comes to common conceptions of Real Estate Agents. I would highly recommend Taylor to anyone, and offer my time as a reference...Really.
Townhome buyer closed Jun '11
Perry Hall, MD
Perry Hall, MD
$268K • 3 Bed, 2.5 Bath, 2178 Sq. Ft.
Taylor was great through the entire process. I would recommend him and Redfin to anyone.
House buyer closed Jun '11
Pasadena, MD
Pasadena, MD
$560K • 5 Bed, 4 Bath, 3800 Sq. Ft.
Taylor is a good agent to work with and was patient in explaining all the necessary steps for a first time homebuyer. He was very good at returning all our calls, including nights, weekends and holidays. He kept us in the loop during the whole process, reminding us about schedules and deadlines.
Townhome buyer closed May '11
Catonsville, MD
Catonsville, MD
$245K • 4 Bed, 2.5 Bath, 2160 Sq. Ft. • First-time buyer
Taylor stayed on top of the situation, stayed in touch by phone and email, and handled some issues that came up with the appraisal. The whole process went very smoothly, right up through closing. I would work with him again - but I'm hoping I don't have to move again for a good long time.
Townhome buyer closed May '11
Columbia, MD
Columbia, MD
$280K • 3 Bed, 2.5 Bath, 1898 Sq. Ft.
It was great working with Taylor, he was never pushy he truly seemed to be on the buyers side rather then making a quick sale. He negotiated with the seller whatever I had asked even if it was unreasonable and kept in constant touch letting me know what was going on. Even on the last day of closing there were some lingering items that needed done, and not once did he try to push me into just closing by saying they are minor they will take care of it after, he told me it's upto you, you can postpone and make the seller complete the items before closing. He personally came to the property to look at some stuff I wasn't sure about literally a few hours before closing. Even after closing the deal he had called to check up on some lingering items, which was a pleasant surprise.
House buyer closed Jun '11
2427 Seminary Rd, Silver Spring, MD
2427 Seminary Rd, Silver Spring, MD
$395K • 5 Bed, 3 Bath, 2445 Sq. Ft. • First-time buyer • Multiple offers
Taylor, and the whole Redfin team (especially Russell Chandler and Jessica Bevacqua) were fantastic. We went in with the expectation that service may not be as 24/7 as a normal realty agency, but that the discount on cost would be well worth it. By the end, we realized we never sacrificed anything on service, AND got the discount. In fact, Redfin's use of internet technology made everything incredibly easy and painless--from scheduling appointments/seeing homes, electronically signing documents, following checklist "to do" lists during closing, etc. And when the job required extra leg work, Taylor never hesitated to fight on our behalf during our unusual closing experience (the selling agent was "unpleasant"). Really and truly could not recommend Redfin, Taylor, and the whole staff in... Show More
House buyer closed May '11
Silver Spring, MD
Silver Spring, MD
$503K • 3 Bed, 2.5 Bath, 1570 Sq. Ft. • First-time buyer • Multiple offers
Taylor worked to get the best deal for me and was quick to respond to my emails and calls.
House buyer closed May '11
Silver Spring, MD
Silver Spring, MD
$395K • 3 Bed, 1.5 Bath, 1232 Sq. Ft. • First-time buyer
We moved to the DC area from northwest Washington state so we knew Redfin was for us. This was our first time purchasing a house and thank goodness we got Taylor. In hindsight my wife and I were probably unreasonable on several occasions because of our lack of experience. This was met with patience and professionalism by Taylor and crew. My wife and I always felt like we called the shots. We were not prodded or shoehorned into situations we weren't comfortable with. Taylor did a great job.
House buyer closed May '11
4305 Warner St, Kensington, MD
4305 Warner St, Kensington, MD
$468K • 2 Bed, 2 Bath, 816 Sq. Ft. • First-time buyer • Multiple offers
Taylor was easy to work with and available to answer all questions that we had during our home purchase.
House buyer closed May '11
Lutherville Timonium, MD
Lutherville Timonium, MD
$510K • 3 Bed, 5 Bath, 2734 Sq. Ft. • First-time buyer
Working with the Redfin exceeded my expectations from start to finish. As a very anxious first time homebuyer, I was fearful of just about everything involved in the home buying process- which is why working with Taylor & Otelia, who were both incredibly patient & honest- was priceless. Otelia went above and beyond to make herself available for home tours, and was an invaluable resource for pointing out pros/cons in homes and comparing details along the way. Taylor was quick to reply to my hundreds of questions (even on nights/weekends!) and took the time to really help educate me about comparable homes on the market. Even though I didn't end up with the property, I can genuinely say that Taylor, Otelia and the whole Redfin team we working for me, with my best interests at heart. I've... Show More
Townhome buyer Offer Not Accepted
Baltimore, MD
Baltimore, MD
$300K • 2 Bed, 1.5 Bath, 1128 Sq. Ft. • First-time buyer
While I do not have a lot of experience personally dealing with real estate agents, I cannot imagine many would offer (without being requested) to go so far as helping to clean out a fridge and oven which was accidentally left dirty. Taylor offered to do this as I was out of town. He was knowledgable of all other aspects of his role as agent and did the best that could be asked of him.
Taylor was awesome. He works so hard, was always immediate in responding to our questions and concerns (even late in the evening and on weekends). We were first-time homebuyers, and he was great at helping us to navigate the whole process. Huge thanks to Taylor and to Redfin!
House buyer closed Apr '11
4203 Longfellow St, Hyattsville, MD
4203 Longfellow St, Hyattsville, MD
$285K • 4 Bed, 2.5 Bath, 1800 Sq. Ft. • First-time buyer
Communicated with us frequently and got the contract done very quickly.
House buyer closed Apr '11
Catonsville, MD
Catonsville, MD
$330K • 3 Bed, 2 Bath, 1562 Sq. Ft. • First-time buyer
This is the 5th house I have bought and is the first time I EVER felt that a realtor was working on my behalf. Thank you.
House buyer closed Apr '11
Bowie, MD
Bowie, MD
$240K • 3 Bed, 2 Bath, 1891 Sq. Ft.
Taylor was diligent in answering all of our questions and guiding us through our home search, offer and closing. He represented us perfectly, having our best interests in mind. In particular, he was very helpful in dealing with all the hassles from the seller side. We would recommend Taylor and Redfin to people looking to buy a house.
House buyer closed Feb '11
Annapolis, MD
Annapolis, MD
$495K • 3 Bed, 2 Bath, 1651 Sq. Ft. • First-time buyer
It was a pleasure to work with Taylor on purchasing our home. He really took the time to answer any of my questions throughout the home buying process. Even though we unsuccessfully bid on our first house offer he was just as helpful on the next round of home searches until we found the perfect house at the right price for us.
Townhome buyer closed Feb '11
Laurel, MD
Laurel, MD
$540K • 4 Bed, 4.5 Bath, 4538 Sq. Ft. • First-time buyer
Taylor was responsive and helpful. This was the first home I have purchased and he made the process as painless as possible.
Townhome buyer closed Feb '11
1715 Patapsco St, Baltimore, MD
1715 Patapsco St, Baltimore, MD
$285K • 2 Bed, 2.5 Bath, 1100 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer closed Jan '11
Catonsville, MD
Catonsville, MD
$348K • 3 Bed, 2 Bath, 3666 Sq. Ft. • First-time buyer
If you are looking for superb service and representation and are considering Redfin and Taylor Connolly, you are in luck: your search is over. Taylor saved us a minimum of $10K on our new home, in addition to the Redfin refund. My husband and I stumbled on Redfin as we were househunting online, and their ads about saving money caught our eye. We were skeptical at first, but Redfin and Taylor surpassed our wildest expectations. Taylor pays close attention to what the client wants, and has a good combination of experience and instincts. He will follow the client's lead, and if you seek and follow his advice, he will be an aggressive negotiator on your behalf. We knew there was at least one competing bid going in on the house we wanted, and left to our own devices we would have bid the... Show More
House buyer closed Jan '11
Silver Spring, MD
Silver Spring, MD
$425K • 3 Bed, 1.5 Bath, 1380 Sq. Ft. • Multiple offers
Taylor was very helpful, honest add truthful from the very beginning. Taylor made us understand the entire Redfin process. Taylor told us the up to date facts and figures. He answered all our calls(almost50+) very promptly. He was very knowledgeable and knew all the terms and made us understand what we wanted to know. Taylor was very patient is explaining us the information again and again. Also, the redfin website itself is unique. The minute we started a search on the site itself, we were hooked as the information is unbelievable. There are NO hidden cost and the cashback is awesome. We would recommend Taylor and Redfin website to everyone.
How do I begin... ME: Somewhat educated re: the local RE market; Pre-Qualified; Comfortable w/ what I can buy and where; Eager and Aggressive and Demanding - ISO of a home. I put up effort and I want an agent to meet me halfway. Taylor went beyond. I'll explain. I met Taylor and it worked out brilliantly. He's the type of agent folks need; thorough, responsive, intelligent, knowledgable of the market, eager to succeed for his client, patient, calming, and overall... a real gem in the Baltimore. He's straight up. What you see and what he says is what he does. He gets the job done. No fancy handshakes; No unmet promises; No phone calls missed; No let-downs. I've never met an agent quite like him because I don't think his type typically ends up in residential Real Estate. But I'm lucky to... Show More
Condo buyer closed Jan '11
Baltimore, MD
Baltimore, MD
$288K • 3 Bed, 2 Bath, 1730 Sq. Ft.
We had a great experience with Taylor and all of the Redfin team! We will highly recommend both Taylor and Redfin in the future to all our friends who are in the market. Taylor was attentive and quick to respond to any and all questions and concerns we had. He also gave us the time we needed to think over our options, without being pushy like so many non-Redfin agent can be. It was much appreciated and we feel like we got a great house because of his willingness to let us make all the decisions!
Condo buyer closed Jan '11
22 Turnbrook Ct, Parkville, MD
22 Turnbrook Ct, Parkville, MD
$205K • 3 Bed, 2.5 Bath, 1330 Sq. Ft. • First-time buyer
2010 (91 Homes)
Taylor is well experienced, open and balanced in guiding me.
House buyer closed Dec '10
Clarksville, MD
Clarksville, MD
$664K • 4 Bed, 2.5 Bath, 2600 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Dec '10
Perry Hall, MD
Perry Hall, MD
$387K • 5 Bed, 2.5 Bath, 2929 Sq. Ft. • Multiple offers
Taylor was great to work with! He was very professional, and responded to our questions promptly and thoroughly. We felt very comfortable working with Taylor, and felt he provided us excellent guidance throughout the entire home-buying process. Taylor and Polly Bomstein made a great team, and we will enthusiastically recommend them to all of our friends and family!
House buyer closed Dec '10
Silver Spring, MD
Silver Spring, MD
$500K • 5 Bed, 3.5 Bath, 1748 Sq. Ft. • First-time buyer • Multiple offers
His experience helped me in finding a home in a zone where very few homes come on sale.
House buyer Offer Not Accepted
Clarksville, MD
Clarksville, MD
$610K • 5 Bed, 3 Bath, 2276 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Baltimore, MD
Baltimore, MD
$270K • 4 Bed, 2.5 Bath, 2426 Sq. Ft.
It was great working with Taylor. Everything went smoothly with no surprises. He provided extremely valuable insight and advice on each step of the process which ultimately saved us money and time. All my calls/emails were responded in minutes. I would definitely work with Taylor again.
House buyer closed Dec '10
Gambrills, MD
Gambrills, MD
$395K • 3 Bed, 3 Bath, 2046 Sq. Ft.
Since we knew what we were looking for in our new home and decided to the legwork ourselves, the Redfin service model was a natural choice for us. Our experience with Taylor was satisfactory and more or less in line with our expectations. He was always available to answer our questions, any time of the day or week. He would always return our calls and respond to our emails promptly. Being first time home-buyers, there was a lot to take in and we had a lot of questions, some probably really silly ones. Most times Taylor was patient with us, helped us with the process and listened to our concerns. Even so, there were times when we felt kind of lost and had trouble figuring out our options clearly. We got what we wanted so everything worked out in the end but our home buying experience... Show More
House buyer closed Oct '10
Ellicott City, MD
Ellicott City, MD
$410K • 4 Bed, 2.5 Bath, 2180 Sq. Ft. • First-time buyer
It was nice working with Taylor and we would definitely recommend Taylor to others
Condo buyer closed Nov '10
Fulton, MD
Fulton, MD
$563K • 4 Bed, 3.5 Bath, 3500 Sq. Ft.
Taylor effectively helped us complete an offer on short notice under time constraints over a weekend, in a multiple-offer situation. He didn't pressure us to go above what we really wanted to pay just to close a deal.
House buyer Offer Not Accepted
Laurel, MD
Laurel, MD
$550K • 4 Bed, 3.5 Bath, 3888 Sq. Ft. • First-time buyer
Working with Taylor was great! Taylor was always quick to respond by email and by phone to our questions and concerns. He is very knowledgeable in his field and since we were first time home buyers we found it very helpful that he was able to give us great advice and guide us through the process of buying our first home! We have already recommended Taylor and Redfin to many of our friends, we have been very pleased with the whole experience!
House buyer closed Nov '10
North Potomac, MD
North Potomac, MD
$383K • 4 Bed, 2 Bath, 1782 Sq. Ft. • First-time buyer
Taylor was amazing from the beginning of the process all the way through to the end. He never hesitated to take the extra time to help us fully understand the home buying process regardless when we asked. Taylor went above and beyond our expectations and I would recommend him to anyone looking for a house in the DC area and would without question work with again.
Condo buyer closed Nov '10
Baltimore, MD
Baltimore, MD
$338K • 3 Bed, 3.5 Bath, 1908 Sq. Ft. • First-time buyer
Everything went smoothly. We saw a ton of houses over several months with no pressure to buy at any time. Once we found the one we liked Taylor drafted the offer, everything was done via email, and we got the house we wanted for the price we wanted.
House buyer closed Nov '10
Glen Echo, MD
Glen Echo, MD
$560K • 3 Bed, 3 Bath, 1044 Sq. Ft.
Working with Taylor was a pleasurable experience.
House buyer Offer Not Accepted Sep '10
Pasadena, MD
Pasadena, MD
$849K • 5 Bed, 5 Bath, 4600 Sq. Ft.
Taylor provided outstanding service. We had put in an offer for a foreclosed property, and Taylor worked closely with us (and seller's agent) from offer submission to settlement to close the deal. He was always responsive and quick to return calls. He also provided invaluable advice on negotiation strategy (that ultimately helped us obtain a purchase price reduction, post-inspection, from the seller).
House buyer closed Nov '10
Silver Spring, MD
Silver Spring, MD
$376K • 5 Bed, 2 Bath, 1488 Sq. Ft. • Multiple offers
Taylor was very helpful, patient, and knowlegeable about realestate. Also, the all Redfin team are helpful and friendly. They were always available to answer my questions. I 100%recommend Taylor(redfin)for everyone. Thank you so very much your help for every thing!! Taylor,Juseca,(Field Agent kris and polly)
House buyer closed Oct '10
520 Kerwin Rd, Silver Spring, MD
520 Kerwin Rd, Silver Spring, MD
$265K • 3 Bed, 2.5 Bath, 1329 Sq. Ft. • First-time buyer
Taylor could not have been any better. Taylor went above and beyond in every instance. He sat with us for the 4 hours that our closing took. We will certainly use him again in the future.
House buyer closed Nov '10
Ellicott City, MD
Ellicott City, MD
$400K • 2.5 Bath, 2036 Sq. Ft. • New construction
Taylor was great to work with. He was very professional, and provided what we felt was sound advice. We didn't get the home, but don't think that had anything to do with Taylor, more of an unusual circumstance with the house. We'd gladly work with him again on any future offers!
House buyer Offer Not Accepted
Takoma Park, MD
Takoma Park, MD
$450K • 3 Bed, 1 Bath, 1848 Sq. Ft. • First-time buyer
Working with Taylor was a great experience. He was very knowledgeable about the real estate market and very thorough in his work. He sold our home faster then we expected and did a lot of work above what was expected. I would highly recommend Taylor to anyone interested in buying or selling a home.
Townhome seller closed Oct '10
10706 Hillingdon Rd, Woodstock, MD
10706 Hillingdon Rd, Woodstock, MD
$460K • 4 Bed, 3.5 Bath, 1916 Sq. Ft.
We couldn't have been ANY MORE PLEASED--delighted! thrilled!--with our experiences with Taylor & Redfin! From the start, Taylor was responsive, informative, helpful, patient, and understanding. As first-time homebuyers, there were many steps along the way that could have mystified us completely; but Taylor made sure everything was clear and absolutely painless. (He even got married & went on a honeymoon during our 3 month process, but nothing skipped a beat--the whole team including Jessica, Russell, and Polly, are absolute ACES!) We had some usual bumps in the road along the way as normal parts of the process, including a low appraisal--which in other hands could have been disastrous--but Taylor and his team did everything they could on our behalf, and we ended up getting an amazing... Show More
House buyer closed Oct '10
Takoma Park, MD
Takoma Park, MD
$288K • 3 Bed, 1 Bath, 1128 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Condo buyer closed Oct '10
Woodstock, MD
Woodstock, MD
$425K • 3 Bed, 3.5 Bath, 2489 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Columbia, MD
Columbia, MD
$400K • 4 Bed, 2.5 Bath, 1948 Sq. Ft.
Taylor has been absolutely amazing. He has guided us along every step of the process- from helping us find our home from getting through the entire closing process, and even continuing afterward to make sure everything was going smoothly. HIGHLY RECOMMEND!!
Condo buyer closed Sep '10
Rockville, MD
Rockville, MD
$445K • 1466 Sq. Ft. • First-time buyer
Taylor knows what he is doing and is very helpful in explaining different negotiating avenues. He is your advocate and comes through for you. Taylor delivers excellent service and keeps the communication channels open.
Condo buyer closed Sep '10
Columbia, MD
Columbia, MD
$320K • 3 Bed, 3.5 Bath, 1804 Sq. Ft. • First-time buyer
We enjoyed working with Taylor to buy our first home! He was successful in negotiating us a fair price. Taylor answered our long list of questions along the way. My only feedback is that Redfin provide a little more guidance into the home-buying process for first time buyers. Thanks!
House buyer closed Aug '10
Kensington, MD
Kensington, MD
$399K • 3 Bed, 2.5 Bath, 1850 Sq. Ft. • First-time buyer
We found Taylor to be very responsive - he always returned calls quickly. We did have to do a TON of work on our own (including making all decisions with little input, following up on deadlines ourselves, etc). But perhaps that's the "reduced service" model of Redfin? In the end, we were satisfied with how everything turned out.
House buyer closed Aug '10
Silver Spring, MD
Silver Spring, MD
$520K • 3 Bed, 1.5 Bath, 1478 Sq. Ft.
It was a plesure to work with him.
Condo buyer closed Sep '10
8856 Montjoy Pl, Ellicott City, MD
8856 Montjoy Pl, Ellicott City, MD
$375K • 3 Bed, 2.5 Bath, 2280 Sq. Ft. • First-time buyer • Multiple offers
Taylor was always available for questions and contacted me when the ball starting rolling on my purchase. Little was left to guesswork and he handled problems or changes with aplomb and professionalism.
Condo buyer closed Aug '10
Silver Spring, MD
Silver Spring, MD
$312K • 3 Bed, 2.5 Bath, 1320 Sq. Ft. • First-time buyer
I do not think we would have been able to close on our house without Taylor's expertise, flexibility and perseverance. We had an incredibly difficult situation- the seller was a local company that had purchased many foreclosures in the area, renovated them and then listed them. Initially, we thought this would make things easier, thinking their experience would make things go very smoothly. Instead the company that listed the property was frequently unavailable to process important pieces of the transaction- in the end they didn't even send a representative to the closing. As a result, Taylor had to spend hours trying to reach them, then when he did (through the seller's agent) he had to negotiate whatever we had requested. I simply do not believe an agent who was strictly on property... Show More
House buyer closed Aug '10
10813 Childs St, Silver Spring, MD
10813 Childs St, Silver Spring, MD
$392K • 4 Bed, 3 Bath, 2174 Sq. Ft. • First-time buyer
Taylor was more than what we had expected through Redfin. Taylor would always promptly return phone calls and e-mails. He also stayed on top of the home purchase process and ensured everything was ready by closing day. I look forward to using Redfin and Taylor again.
Condo buyer closed Jul '10
Baltimore, MD
Baltimore, MD
$445K • 4 Bed, 2.5 Bath, 2578 Sq. Ft.
This was the second transaction working with Taylor. The first was the purchase of our townhouse in Vienna, VA, and I enjoyed working with him so much that I used him as our agent in selling my condo in Silver Spring, MD. Taylor was efficient, responsive to questions and concerns, and helpful throughout the negotiation process, providing a very helpful criteria for making decisions throughout the whole process, including pricing, marketing, timing of sale, evaluation of offers, and negotiation of specific terms. In both instances, we were satisfied with the transaction price and moved quickly to closing. As a commercial real estate professional, I found my experience with Taylor far exceeded my expectations and experience with other residential real estate brokers, and would definitely... Show More
Condo seller closed Jul '10
Silver Spring, MD
Silver Spring, MD
$265K • 1 Bed, 1 Bath, 817 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Jul '10
Landover, MD
Landover, MD
$324K • New construction
Taylor was very courteous and professional. In the end though, it didn't matter because I didn't get the house I had bid on.
House buyer Offer Not Accepted May '10
Gaithersburg, MD
Gaithersburg, MD
$240K • 4 Bed, 3 Bath, 924 Sq. Ft. • First-time buyer • Multiple offers
Taylor was very professional, listened and provided alternative options for the negotiations. He was reachable, and answered a myriad of questions during the offer process.
House buyer Offer Not Accepted Mar '10
520 Kersten St, Gaithersburg, MD
520 Kersten St, Gaithersburg, MD
$623K • 5 Bed, 5.5 Bath, 2420 Sq. Ft. • Multiple offers
Taylor was very helpful and attentive, guiding us through each step of the homebuying process. Would definitely use Redfin again.
House buyer closed Jul '10
Highland, MD
Highland, MD
$880K • 6 Bed, 5.5 Bath, 7710 Sq. Ft.
Our experience was very positive. He was very attentive and responded very quickly to all our questions. He worked aggressively during negotiations to get the best price possible. He was extremely helpful guiding us through the process, and we needed a lot of help being first-time homebuyers.
House buyer closed Jun '10
Silver Spring, MD
Silver Spring, MD
$465K • 3 Bed, 2 Bath, 1257 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Condo buyer closed Jun '10
Silver Spring, MD
Silver Spring, MD
$214K • 1 Bed, 1 Bath, 686 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Condo buyer closed Jul '10
Baltimore, MD
Baltimore, MD
$288K • 3 Bed, 3.5 Bath, 2000 Sq. Ft.
Taylor was nice enough, despite being busy with the $8k credit rush. At the end, I wss surprised to find out that my home didn't have a Redfin credit and no one had bothered to mention it. If you make an offer, be sure to PRINT a copy of the property page so you can PROVE it showed the credit amount. =\ Apparently, it's up to you to prove it was there, not up to them to prove it wasn't.
Condo buyer closed Jun '10
Baltimore, MD
Baltimore, MD
$210K • 3 Bed, 1 Bath, 1300 Sq. Ft. • First-time buyer
This was the first time my husband and I have bought a home without a traditional real estate agent. I was quite skeptical of using an online real estate service however Taylor's professionalism and knowledge quickly put my mind at ease. He walked us through all of the paperwork and answered any and all questions that we had. He was very easy to work with and I would definitely recommend him to anyone that is looking for a home.
House buyer closed Jun '10
Columbia, MD
Columbia, MD
$605K • 4 Bed, 3.5 Bath, 3710 Sq. Ft. • Multiple offers
Taylor seems fairly competent at what he does, but he is pretty awkward to talk to sometimes. This led to some initial uncertainty about the quality of service we were receiving.
House buyer closed Jun '10
Silver Spring, MD
Silver Spring, MD
$500K • 4 Bed, 3 Bath, 2660 Sq. Ft.
Taylor was incredibly helpful throughout our 1st time home buying process. He was very respectful, courteous, informative & patient with us through every step of the way, explaining the details of GFE, contract signing, closing process, Tax credit information, new build specific requirements, etc. If we didn't fully understand some of the in-field terminology, he would break it down in layman's term until our full comprehension. He was very flexible with meeting times & can often accommodate last minute changes & meeting requests. He went the extra mile on several occasions, giving us his lesson learns while we were picking our appliances & being another set of scrutinizing eyes during the walkthroughs pointing out imperfections that we didn't see. We had some unforeseen complications... Show More
House buyer closed Jun '10
Baltimore, MD
Baltimore, MD
$430K • New construction • First-time buyer
Unfortunately it's not just Taylor, it's Redfin as a whole. The contact was written poorly with repeated mistakes, there was no follow up or follow through on actions that needed to be taken, there was no consistency working with anyone on the house that was aware of our concerns and looking out for our best interest throughout the process.
House buyer closed Jun '10
Pasadena, MD
Pasadena, MD
$425K • 4 Bed, 2.5 Bath, 2350 Sq. Ft. • New construction
Customer chose not to leave public comments.
House buyer Offer Not Accepted
Ellicott City, MD
Ellicott City, MD
$850K • 5 Bed, 4.5 Bath, 4748 Sq. Ft.
Taylor provided us significant value in the contract addendum inducing the seller to make repairs which were not readily visible. His experience helped save us money!
House buyer closed May '10
Cockeysville, MD
Cockeysville, MD
$540K • 4 Bed, 2.5 Bath, 1936 Sq. Ft.
Taylor was great. He was prompt in returning my calls and emails, especially as settlement approached. This was a very good experience for me and I would recommend him to a friend.
Condo buyer closed Jun '10
Columbia, MD
Columbia, MD
$262K • 2 Bed, 2.5 Bath, 1559 Sq. Ft. • Multiple offers
Taylor was great to work with. He was always available when we had questions or needed advice. This was the first home we've bought and he made a confusing process much simpler.
Condo buyer closed May '10
Baltimore, MD
Baltimore, MD
$255K • 3 Bed, 2.5 Bath, 1648 Sq. Ft. • First-time buyer
Taylor was very accessible and responded to my questions in a timely manner. His experience as a real estate agent was a real plus. He seemed to be on top of all the issues that arose through the buying process -- I highly recommend him.
House buyer closed Jun '10
Silver Spring, MD
Silver Spring, MD
$410K • 5 Bed, 2.5 Bath, 1308 Sq. Ft.
Taylor Connolly is an outstanding agent! He successfully sold our home in 2 days!! I was extremely impressed with the service Redfin provided and will continue to recommend Taylor to all my friends and associates. Thank you Taylor and Redfin!
Townhome seller closed May '10
4 Sylvanhurst Ct., Nottingham, MD
4 Sylvanhurst Ct., Nottingham, MD
$240K • 4 Bed, 2.5 Bath, 1280 Sq. Ft.
I've recommended Redfin to several people. The model works well for me.
House buyer closed May '10
Odenton, MD
Odenton, MD
$350K • 5 Bed, 2.5 Bath, 1772 Sq. Ft.
Taylor Connolly sold our house in 2 days! Taylor and his all-star team at Redfin epitomize the ideal agency support needed to buy and sell houses in today's complex real estate market. My wife and I have since recommended Redfin to our friends and co-workers…even those not currently looking to buy or sell their homes! Let me tell you why. Recent career changes resulted in my wife commuting to Baltimore each day and me commuting to Gaithersburg. We both wanted to live in a more "commuter friendly" area whereas our residence at the time was in Northern Baltimore County. This is when we contacted Redfin. When I first explained our situation to Taylor, he helped my wife and I understand that we first needed to narrow our house search to a more specific area before looking at houses (there... Show More
House buyer closed May '10
390 Accotink Ct, Millersville, MD
390 Accotink Ct, Millersville, MD
$360K • 4 Bed, 2.5 Bath, 2339 Sq. Ft. • Multiple offers
We were very satisfied with our Redfin experience and with our agent, Taylor Connelly. He handled our home buying experience professionally and efficiently.
House buyer closed May '10
Kensington, MD
Kensington, MD
$750K • 4 Bed, 3.5 Bath, 3402 Sq. Ft. • First-time buyer
Taylor did a great job for us throughout the entire process, from putting the offer together to closing. As first time home-buyers, we were unfamiliar with certain steps in the process and Taylor did a good job educating without influencing. If you are looking for someone who will hold you hand the entire way, Taylor and probably Redfin aren't the best bet for you. However, throughout the entire process Taylor was available even on nights and weekends, and came through for us when our initial funding fell through. When closing approached, he did his best to make sure everything went smoothly with closing (which it did, despite a few last minute details). Overall, I would recommend Taylor and the Redfin team to others looking to buy a home.
House buyer closed May '10
Laurel, MD
Laurel, MD
$305K • 4 Bed, 2.5 Bath, 2228 Sq. Ft. • First-time buyer
Taylor did a great job for us on this house despite the difficult sellers. After entering into a contract on this property, we found a better one with more agreeable sellers. Taylor worked quickly to release us from this contract while preparing an offer for the other one.
House buyer Offer Not Accepted Mar '10
Laurel, MD
Laurel, MD
$315K • 5 Bed, 3 Bath, 2414 Sq. Ft. • First-time buyer
Taylor is both highly competent and easy to work with. He put in a lot of work for us before we finally got this house. I would recommend without hesitation!
Condo buyer closed May '10
Gaithersburg, MD
Gaithersburg, MD
$577K • 4 Bed, 3.5 Bath, 1950 Sq. Ft. • First-time buyer
Taylor was great. Always available to answer any questions I had, and regularly checking in to ensure everything was progressing along.
Condo buyer closed May '10
Baltimore, MD
Baltimore, MD
$278K • 2 Bed, 2.5 Bath, 1280 Sq. Ft. • First-time buyer
He gets things done.
Condo buyer closed May '10
9 Ballybunion Ct, Lutherville Timonium, MD
9 Ballybunion Ct, Lutherville Timonium, MD
$361K • 3 Bed, 3 Bath, 1920 Sq. Ft. • First-time buyer
Taylor generally responded to us when we needed his guidance. He did a great job guiding us through the process and negotiating a price. There is only reason we're not giving him a perfect score. If we understood things correctly, and its possible we misunderstood the details, you cannot receive a refund check directly from Redfin on a government backed loan (FHA and others), the Redfin refund must go towards the closing costs. Given the awesome deal Taylor negotiated (seller paid a good portion of closing costs), we needed to adjust the price because we had too much money to cover closing costs and they couldn't cut us a check for the difference. It seems as though this was the one time Taylor didn't respond to us fairly quickly and as a result of the delay, we missed the opportunity... Show More
Condo buyer closed May '10
Silver Spring, MD
Silver Spring, MD
$320K • 3 Bed, 2.5 Bath, 1408 Sq. Ft. • First-time buyer
Taylor was great, very helpful and always availible.
House buyer closed Apr '10
5608 44th Ave, Hyattsville, MD
5608 44th Ave, Hyattsville, MD
$433K • 4 Bed, 3.5 Bath, 2005 Sq. Ft. • New construction
Our closing process was difficult, but Taylor was tenacious and reassuring throughout. He is hardworking and was seemingly accessible after hours, even though that wasn't our expectation. Although we didn't meet him in person until closing day, he was there with us every step of the way, and he felt like an old friend when we did meet. Thanks, Taylor!
House buyer closed Apr '10
Rockville, MD
Rockville, MD
$420K • 5 Bed, 2.5 Bath, 1546 Sq. Ft. • First-time buyer
We are first time home buyers so we need someone with solid experience guide us go through every key milestones. Taylor is very responsive. Whenever I had any questions during week or weekend, I can reach him via either phone or email. He always responds quickly. His effort and experience helped us went through each steps smoothly. In terms of area to improve, we were hoping to get more insight from the agent on understanding the house's condition (compare to others in the market or historically) and the contract (it's really lengthy) so that we will more knowledgeable and comfortable in each round of negotiation with sellers.
Condo buyer closed Apr '10
North Potomac, MD
North Potomac, MD
$308K • 3 Bed, 2 Bath, 1620 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer closed Mar '10
Kensington, MD
Kensington, MD
$515K • 3 Bed, 2 Bath, 962 Sq. Ft. • First-time buyer
Having bought several houses in the past, I don't think that Taylor really stood out from other agents I've dealt with, thus the middle-of-the-road score. Several times I had to call him more than once to get a question answered, because he didn't return my first call. From looking at his ratings, it seems there's a good Taylor and a bad Taylor. I think I got somewhere in between. The Redfin field agents however were amazing! It took a lot of time to find my house, but the agents (mostly Ottelia and Melanie) were always supportive and helpful. Overall, I would highly recommend Redfin, but probably not to a first-time buyer.
House buyer closed Apr '10
Jessup, MD
Jessup, MD
$415K • 4 Bed, 3.5 Bath, 2928 Sq. Ft. • Multiple offers
My wife and I felt really comfortable with Taylor. He always returned our phone calls quickly and answered our question as fast as possible. It was only our second purchase so it was nice to have someone who knew the process inside and out.
House buyer closed Apr '10
Arnold, MD
Arnold, MD
$435K • 4 Bed, 2.5 Bath, 2272 Sq. Ft.
The legal document he prepared for us has careless mistakes by Taylor that we had to hire a lawyer to resolve. As a buyer agent, he did not look out for our rights. Not responsive to our phone messages/emails reminder of issues that concerned us.Listing agent penciled in some remarks on the offer which was not highlight to us. We were never told that there are provision in the offer document that allow us to inspect the air-conditioner and roof after the winter storms. We are very disappointed with Taylor. When the Sellers wanted to get out of the agreed upon PITI in contract signed, Taylor was on the sellers side trying to get us to agree. We had to hire a lawyer who knows real estate contract law to win. He is not looking out for buyers, to us, it seems that he is more interested to... Show More
House buyer closed Apr '10
8309 Whitman Dr, Bethesda, MD
8309 Whitman Dr, Bethesda, MD
$758K • 4 Bed, 3 Bath, 4489 Sq. Ft. • Multiple offers
My only negative had more to do with the Redfin process: offer/contract docs are voluminous and one quick meeting with buyers to ensure all are clearly understood would be helpful. Taylor noted that such was not how Redfin does biz; I'd suggest that it should be....
House buyer closed Mar '10
Bethesda, MD
Bethesda, MD
$774K • 7 Bath, 10288 Sq. Ft.
Taylor's low key approach worked well. He was there to answer any questions and offer advice but never did he push us. We liked the entire Redfin process.
House buyer closed Mar '10
3612 Adams Dr, Silver Spring, MD
3612 Adams Dr, Silver Spring, MD
$286K • 3 Bed, 1 Bath, 900 Sq. Ft. • First-time buyer
Taylor was great in getting the deal finalized quickly an settled in a little over a month. Colleen was great in giving u tours of houses and her knowledge of the homes in the areas seemed great. John was also a huge help at settlemet an helped finalize the deal at the table and made a tough seller become reasonable. One reccomendation I would have is for Taylor have a little more involvement in the actual property we were negotiating on. If he would have actually seen the property we going under contract on he might have been more understanding about our concerns and the prices we were asking. Overall it was a great experience and I would reccomend it to anyone
House buyer closed Mar '10
Catonsville, MD
Catonsville, MD
$275K • 3 Bed, 2 Bath, 1430 Sq. Ft. • First-time buyer
Taylor and the redfin team were great, never had any issues, very responsive. Thanks for your help! Redfin is great for the home buyer with some basic knoweldge, this is our 3rd house. Only different I saw was working with a team rather than just one person and the check for $4,000 back from Redfin at closing! Great experience!
House buyer closed Mar '10
127 Bookham Ln, Gaithersburg, MD
127 Bookham Ln, Gaithersburg, MD
$380K • 4 Bed, 2.5 Bath, 2642 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Mar '10
Washington, DC
Washington, DC
4 Bed, 3.5 Bath, 1112 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer Offer Not Accepted Mar '10
Gaithersburg, MD
Gaithersburg, MD
$240K • 4 Bed, 3 Bath, 924 Sq. Ft. • First-time buyer
We recently bought our house through Redfin. It was an absolute pleasure to work with Taylor and the whole Redfin team. Taylor was helpful in answering all of our questions and provided very good guidance. We never felt any pressure to buy/not buy, Taylor presents the facts and let us make our decision. We would definitely suggest Redfin and Taylor to others looking to buy a house.
House buyer closed Mar '10
Ellicott City, MD
Ellicott City, MD
$535K • 4 Bed, 3 Bath, 2296 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Feb '10
Bowie, MD
Bowie, MD
$275K • 3 Bed, 2 Bath, 1849 Sq. Ft.
Customer chose not to leave public comments.
Condo buyer Offer Not Accepted Jan '10
Baltimore, MD
Baltimore, MD
$300K • 2 Bed, 2 Bath, 1150 Sq. Ft. • First-time buyer
Taylor is willing to do challenge job. He is professional and helpful. He has done an excellent job.
House buyer closed Feb '10
Hyattsville, MD
Hyattsville, MD
$80K • 3 Bed, 1 Bath, 748 Sq. Ft.
Working with Taylor was extremely seamless. He was very responsive and made sure to follow up. He even took the time to call me while he was on vacation when there was a minor glitch on the sellers end. Overall he provided us with a great experience, which is needed with your first home purchase!
House buyer closed Feb '10
College Park, MD
College Park, MD
$280K • 4 Bed, 2 Bath, 1107 Sq. Ft. • First-time buyer • Multiple offers
Taylor pulled together the offer, contract, paperwork, coordination of lender and other parties with competence and a mostly professional attitude despite numerous conflicts from very rude, dishonest, and difficult sellers. It was our first home purchase and at first, we were a little skeptical of using Redfin as our sellers' agent. We had done all our homework, scouted out neighborhoods, secured a lender, developed sets of comps, and needed help only with the offer, negotiation, and closing. If you have not done any of those things or are not willing to do them, get yourself a regular agent. However, I am pleased that we chose Redfin over a traditional real estate agency, as we saved quite a bit of money and were not exposed to overly pushy real estate agents. However, in working with... Show More
House buyer closed Feb '10
Silver Spring, MD
Silver Spring, MD
$455K • 4 Bed, 2.5 Bath, 1275 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer closed Feb '10
5310 Bangor Dr, Kensington, MD
5310 Bangor Dr, Kensington, MD
$525K • 4 Bed, 1.5 Bath, 1465 Sq. Ft. • Multiple offers
I usually get fast responses with Taylor no matter by email or phone even on weekends and nights. Since he's never seen my house, all the suggestions he provided for the price, repair etc all based on experience. But this is how RedFin works. So you have to have some experiences and ideas to work with RedFin.
Townhome buyer closed Feb '10
Bethesda, MD
Bethesda, MD
$530K • 3 Bed, 3.5 Bath, 1700 Sq. Ft.
Taylor was great. He helped navigate me through the complicated home buying process, and I really appreciated all his advice. I would definitely use Taylor and Redfin in the future.
House buyer closed Feb '10
Ellicott City, MD
Ellicott City, MD
$460K • 4 Bed, 2.5 Bath, 2200 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Jan '10
Columbia, MD
Columbia, MD
$401K • 4 Bed, 3.5 Bath, 2924 Sq. Ft. • First-time buyer • Multiple offers
Taylor has been very pleasurable to work with. I would like a little more guidance on pricing the home. Taylor seems to be 100% numbers driven and I think without actually seeing the properties how can you know what they are worth? I'm a first time home buyer and certainly would like the lowest price possible, but I need some quidance along the way. All in all I would certainly reccomend redfin to anyone looking for a home, and hopefully I'll find one soon enough.
House buyer Offer Not Accepted Feb '10
Catonsville, MD
Catonsville, MD
$370K • 3 Bed, 2 Bath, 1890 Sq. Ft. • First-time buyer
We enjoyed working with Taylor. As first-time homebuyers, Taylor was very helpful in walking us through the process, which included explaining legal docs and negotiating for us. He was not pushy, but presented us with our options and let us make the decisions.
House buyer closed Jan '10
Rockville, MD
Rockville, MD
$289K • 5 Bed, 2.5 Bath, 1546 Sq. Ft. • First-time buyer • Multiple offers
Very responsive. Always returned phone calls and made himself available.
House buyer closed Jan '10
7108 Britens Way, Brandywine, MD
7108 Britens Way, Brandywine, MD
$360K • 2.5 Bath, 2364 Sq. Ft. • First-time buyer
Our home was listed on Friday, we viewed it with a redfin associate agent on Saturday, our offer was submitted by Taylor on Sunday and accepted on Monday evening with a little bit of negotiations. Taylor worked very quickly and was easily accessible by phone and email through the whole process. He thoroughly answered our many questions (and there were many, we are first time home buyers). Along with other redfin employees everything was coordinated smoothly with our mortgage company, Title Company and the seller's agent. I would recommend the redfin way to anyone that is internet/computer savvy (our contract was emailed, scanned, etc.), proactive and financially wise (it was great having some of our closing costs paid by our redfin credit)! Thanks again Taylor for all of your help.
House buyer closed Jan '10
Columbia, MD
Columbia, MD
$360K • 4 Bed, 2.5 Bath, 2102 Sq. Ft. • First-time buyer • Multiple offers
We have worked with Taylor for many months to find our home in DC. It was a challenging market and Taylor was there to answer all of our questions and help us submit competitive offers. We were finally successful in getting a house in Logan Circle thanks to Taylor's efforts. He helped us resolve issues involving seller's contingencies and a gas leak problem in the house. It was a long road but Taylor was there throughout our disappointments and finally for this last successful bid. We appreciate all of the time and effort that Taylor spent with us and will enthusiastically recommend Redfin to all of our friends and acquaintances.
Townhome buyer closed Jan '10
Washington, DC
Washington, DC
$810K • 3 Bed, 2.5 Bath, 1904 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted Jan '10
Columbia, MD
Columbia, MD
$475K • 5 Bed, 2.5 Bath, 1758 Sq. Ft. • Multiple offers
Excellent. Although we did not get the contact, we highly recommend him.
House buyer Offer Not Accepted Jan '10
North Potomac, MD
North Potomac, MD
$449K • 4 Bed, 3.5 Bath, 1320 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Jan '10
Boyds, MD
Boyds, MD
$615K • 4 Bed, 3 Bath, 3256 Sq. Ft. • First-time buyer • Multiple offers
Mr. Connolly was very helpful in our land/new construction transaction that ended up a bit more complicated than it first appeared. He is the only realtor I've dealt with (of the 10 or so I've encountered) that I felt actively represented our interests. I highly recommend Mr. Connolly and Redfin. Hopefully Redfin will expand to cover the whole country and challenge the legacy real-estate industry to improve their cost/service model.
House buyer closed Jan '10
Ellicott City, MD
Ellicott City, MD
$699K • 4 Bed, 3.5 Bath, 2947 Sq. Ft. • New construction
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Jan '10
Germantown, MD
Germantown, MD
$330K • 3 Bed, 3 Bath, 2236 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer Offer Not Accepted Jan '10
New Carrollton, MD
New Carrollton, MD
$178K • 4 Bed, 3 Bath, 1971 Sq. Ft. • First-time buyer • Multiple offers
2009 (133 Homes)
Taylor did a great job putting together our offer on this property.
Townhome buyer Offer Not Accepted Aug '09
Washington, DC
Washington, DC
$775K • 3 Bed, 2.5 Bath, 1054 Sq. Ft. • First-time buyer • Multiple offers
With Taylor help, we were able to submit our best offer on this sought after property.
Townhome buyer Offer Not Accepted Oct '09
Washington, DC
Washington, DC
$699K • 4 Bed, 3.5 Bath, 1547 Sq. Ft. • First-time buyer • Multiple offers
Taylor probed the listing agent for information that helped us submit our best offer.
Townhome buyer Offer Not Accepted Oct '09
Washington, DC
Washington, DC
$715K • 3 Bed, 1.5 Bath, 1592 Sq. Ft. • First-time buyer
Taylor moved quickly to submit our offer on this property.
Townhome buyer Offer Not Accepted Jul '09
Washington, DC
Washington, DC
$699K • 2 Bed, 2 Bath, 1742 Sq. Ft. • First-time buyer • Multiple offers
Taylor helped us submit our best offer on this well priced property in a sought after neighborhood. He acted quickly and efficiently to get the offer in. I am confident that we submitted the best offer we possibly could based on the advice and experience provided by Taylor.
House buyer Offer Not Accepted Dec '09
Washington, DC
Washington, DC
$750K • 3 Bed, 2 Bath, 1314 Sq. Ft. • First-time buyer • Multiple offers
Everything with Taylor was great, except for one hiccup related to our home inspection negotiation. Specifically, Taylor told us that once the seller offered remediation on part of the home inspection list, they could not rescind that offer even if we ask for more. So based on that guidance, we asked for more, and the seller tried to rescind everything. We got over it, and ended up getting their original offer, so the only downside was the stress and having to consult with our own real estate lawyer. More generally, Taylor helped us put in multiple offers on multiple properties, and did a lot of work for us over the course of our house search. And most importantly, he probably saved us $5K or $10K with good advice on how to price our offer and counteroffers for the house we ended up... Show More
House buyer closed Dec '09
Washington, DC
Washington, DC
$915K • 5 Bed, 3.5 Bath, 2403 Sq. Ft.
Customer chose not to leave public comments.
Condo seller closed Dec '09
Washington, DC
Washington, DC
$389K • 1 Bed, 1 Bath, 752 Sq. Ft.
We found Taylor to be professional, punctual, and prompt in assisting us in purchasing a home. We would recomment him and Refin.
House buyer closed Dec '09
Silver Spring, MD
Silver Spring, MD
$330K • 3 Bed, 1 Bath, 864 Sq. Ft. • First-time buyer
Taylor fit our home buying needs perfectly. My wife and I are technically savvy and independent, but had never bought a house before and needed help with the process. Taylor provided sound, timely advice and worked very quickly with us to get an offer ready on a house within 24 hours of when we first saw it. I would highly recommend Taylor and Redfin in general.
House buyer closed Dec '09
Bethesda, MD
Bethesda, MD
$600K • 3 Bed, 2 Bath, 1226 Sq. Ft. • First-time buyer • Multiple offers
He was not very responsive with my questions or concerns. I got the idea that he didn't have much interest in selling my home. He never called to check or advise me of anything. I felt like I was selling my house with out an agent. Besides Mr. Taylor, I'm happy with the service I got from all the other Redfin employees, like your photogroher was excelent, and the agents that review my contract over the phone with me at the beginning. I would not consider using Redfin again, if I had to deal with Mr. Taylor. I think he lacked experience and interest in his clients needs. In my opinion the only thing Mr. Taylor did was add the lockbox in my front door. Nothing else. At the end when I asked him to pickup the sign and lockbox from my house, he picked up the lock box, but I had to call a... Show More
House seller Did Not Sell
Silver Spring, MD
Silver Spring, MD
$372K • 4 Bed, 2.5 Bath, 1680 Sq. Ft.
Although I have not had the chance to meet Taylor in person, he was very responsive to my emails and phone calls. He was helpful while not being pushy.
House buyer Offer Not Accepted Dec '09
Baltimore, MD
Baltimore, MD
$237K • 3 Bed, 1.5 Bath, 840 Sq. Ft. • First-time buyer • Multiple offers
Very good when it came to the closing. He had some good insight when preparing offers but he needed to be engaged by us asking the particular questions. I would recommend his services.
House buyer closed Nov '09
Columbia, MD
Columbia, MD
$580K • 4 Bed, 3.5 Bath, 2318 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Nov '09
Jessup, MD
Jessup, MD
$285K • 4 Bed, 2 Bath, 1919 Sq. Ft. • First-time buyer • Multiple offers
Working with Taylor was great. He helped us when we needed help, made sure we were getting everything done in the needed time frames, and kept us updated on what was happening during the home buying process. One thing I really like about Taylor is that he lays out all your options and then helps you make an informed decision that you are comfortable with. Even though we only met in person a couple times, I feel like the level of service he provided was just as good, if not better, than a traditional realtor. It seems like Taylor works almost 24/7. When he wasn't going to be available, he was good at letting us know ahead of time. He is easy to get a hold of on the phone or over email. I would have no problem recommending him to other people. He is awesome. Give him a raise!
House buyer closed Nov '09
518 Nottingham Rd, Baltimore, MD
518 Nottingham Rd, Baltimore, MD
$330K • 3 Bed, 2 Bath, 2340 Sq. Ft. • First-time buyer
Taylor did a great job. He was very good about answering emails and phone calls promptly, even on weekends and public holidays. He was not too pushy, and offered good advice when asked. Overall, he made the Redfin experience both enjoyable, and successful for me.
Townhome buyer closed Nov '09
Laurel, MD
Laurel, MD
$311K • 2 Bed, 2.5 Bath, 2212 Sq. Ft. • First-time buyer • Multiple offers
Taylor and his team were always available to answer any questions we had. I sold and now have bought a house using Taylor, and I would highly reccomend both Taylor and Redfin to everyone.
House buyer closed Nov '09
Gaithersburg, MD
Gaithersburg, MD
$370K • 4 Bed, 3.5 Bath, 1752 Sq. Ft. • Multiple offers
After having dealt with many traditional real estate agents in the past, I would highly recommend Taylor who seemed very knowledgeable during what can be a daunting experience for a first-time homebuyer. His advice was nearly always accurate. Redfin in general was very stress-free since you do not have the pressure of buying as you do most other real estate agents who make a living off of commission from your purchase/sale. If you are a person with common sense and enjoy the privacy and efficiency of communicating online and via phone calls, I highly recommend this service. We like to research every major decision ourselves and felt is was nice that all redfin agents gave us no pressure and were not trying to push a purchase on us with every house we saw. Taylor really understands what... Show More
House buyer closed Nov '09
Ellicott City, MD
Ellicott City, MD
$495K • 3 Bed, 2.5 Bath, 1738 Sq. Ft. • First-time buyer • Multiple offers
Taylor and the rest of the Redfin team (Anna and Dianna) did an excellent job. There was always someone reachable to promptly answer any questions or worries I had, and closing went without any problems. I would recommend Redfin to anyone comfortable with using email and a fax machine.
Condo buyer closed Nov '09
Kensington, MD
Kensington, MD
$280K • 3 Bed, 2 Bath, 1949 Sq. Ft.
Taylor is the professional agent that we were looking for. He's courteous, prompt, patient, and knowledgeable - a great asset to the Redfin team!
He was courteous, professional, and responsive
House buyer closed Nov '09
Annapolis, MD
Annapolis, MD
$384K • 4 Bed, 3.5 Bath, 1670 Sq. Ft. • First-time buyer
Taylor is efficient. He responds phone calls and emails even on weekends.
Condo buyer Offer Not Accepted Nov '09
Baltimore, MD
Baltimore, MD
$350K • 2 Bed, 2 Bath, 1317 Sq. Ft. • New construction • First-time buyer • Multiple offers
Redfin Crew was great to me I will like to thank them all Natshia, Brian and others on my house tours. It was a long and difficult for me to get a house but Taylor was my back bone he was there for me to answer my questions, guided me with information to read and followed through with detail information when needed. I am new to the DC area and with out Taylor I will have given up looking for a house. I had 2 realtors before I attended the Redfin real estate class were I meet Taylor. Many Thank
House buyer closed Nov '09
Laurel, MD
Laurel, MD
$335K • 4 Bed, 4 Bath, 3048 Sq. Ft. • Multiple offers
Taylor was very responsive and helpful thoughout the process. Once he understood we were purchasing this property while still overseas and giving power of attorney to our daughter, he went above and beyond his duty and provided excellent service. We were approved and closed the deal in record time! Many thanks!
Townhome buyer closed Oct '09
Washington, DC
Washington, DC
$748K • 3 Bed, 3.5 Bath, 1332 Sq. Ft.
Customer did not leave review comments.
Condo buyer closed Oct '09
Landover, MD
Landover, MD
$355K • 3.5 Bath, 1776 Sq. Ft. • New construction
Taylor was as good as a full service realtor but cost half as much. He was gutsy about asking for additional repair money from the bank and his suggestion worked to get us an extra $1,000. I would recommend him for someone with experience buying who wants minimal hand-holding and a lot of money back at closing. The Redfin home search utility is the best.
House buyer closed Oct '09
7602 Lomax Ln, Beltsville, MD
7602 Lomax Ln, Beltsville, MD
$338K • 4 Bed, 2.5 Bath, 2628 Sq. Ft. • Multiple offers
Taylor did an excellent job of getting all the paperwork processed and scheduling appointments in a timely manner. This was especially helpful since I bought a foreclosure and had a limited amount of time to complete the process. When no field agents were available to let contractors in, he showed up personally to ensure things got done. The guidance was adequate. I didn't expect as much hands on assistance as I might get from a regular agent. As a first time homebuyer however, a better explanation of the homebuying process would have helped me feel more comfortable and prevented addtitional surprises. But he was able to answer all questions as they came up. Overall Taylor did a good job and I plan to use redfin again when I decide sell.
House buyer closed Oct '09
Crownsville, MD
Crownsville, MD
$340K • 4 Bed, 2.5 Bath, 1988 Sq. Ft. • First-time buyer • Multiple offers
Taylor always got back to us in a timely manner. There is definitely a difference between a face to face realtor experience than one mainly done by email and fax, but that's why there's the discount too. I would recommend Taylor or Redfin to anyone completely comfortable with the internet and faxes, but it isn't for everyone. Taylor was good, definitely, but with the season being so busy, some things took longer and emails were farther between, but no issues ever cropped up.
House buyer closed Nov '09
Columbia, MD
Columbia, MD
$440K • 6 Bed, 2.5 Bath, 2874 Sq. Ft.
Pros: Was willing to start an offer on his day off. Is knowledgeable about Maryland. His lack of knowledge of Virginia did NOT hurt us (we ended up buying in VA) Helped us with a small problem that cropped up day of closing (dishwasher leaked, we got a credit.) Cons: After offer was accepted we had very little contact with Taylor. At times we weren't sure what was going on. He wasn't able to make it to closing, but didn't tell us, I found out because I asked him the day before. It would have been better if he had told us. A few times it seemed he forgot details of our transaction (nothing major, just had to remind him of things I had already emailed him about.) Overall - Working with Taylor was a pleasant experience for the most part. I don't need a lot of handholding, which is good... Show More
House buyer closed Oct '09
Fairfax, VA
Fairfax, VA
$449K • 4 Bed, 3 Bath, 1200 Sq. Ft. • Multiple offers
It was a longer and more difficult for us to get a house but Taylor was always there for us. Thank you so much. BTW, Redfin is the pioneer in term how selling and buying real estate should be conducted in the 21st century!!!
Townhome buyer closed Nov '09
Washington, DC
Washington, DC
$425K • 3 Bed, 1 Bath, 1800 Sq. Ft. • Multiple offers
Great experience. Closing was difficult because of the foreclosure, but overall, felt that I had a great deal.
Townhome buyer closed Oct '09
Odenton, MD
Odenton, MD
$347K • 3 Bed, 3.5 Bath, 2281 Sq. Ft. • First-time buyer
Taylor is a great person to steer a home buyer and seller. Just be ready to use some common sense and go into the process with as much knowledge as you can and soon you will be in your new home with your nice chunk of change from redfin's commission refund. Thanks for all the help Taylor.
House buyer closed Oct '09
Silver Spring, MD
Silver Spring, MD
$645K • 5 Bed, 4.5 Bath, 3338 Sq. Ft.
Customer chose not to leave public comments.
House buyer Offer Not Accepted Oct '09
Columbia, MD
Columbia, MD
$382K • 4 Bed, 3.5 Bath, 2189 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer closed Oct '09
Lutherville Timonium, MD
Lutherville Timonium, MD
$365K • 4 Bed, 2.5 Bath, 2000 Sq. Ft.
Taylor did an OK job. He was great at facilitating the process, but I never felt like he was on my side as the buyer.
Townhome buyer closed Oct '09
Germantown, MD
Germantown, MD
$367K • 3 Bed, 2.5 Bath, 1504 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Oct '09
Washington, DC
Washington, DC
$520K • 2 Bed, 1 Bath, 1000 Sq. Ft. • First-time buyer • Multiple offers
Taylor has good points and bad points. He is fairly timely about calling after you have filled at the online offer form but after that he is fairly unresponsive. Apparently he is unavailable on the weekend and often during the weeks he seemed otherwise engaged. Once he told me he could not get in touch with an agent for several days and I dialed that agents number and they answered right away. Once the house went under contract before he even contacted them because it took him so long to get around to contacting them. He is sometimes argumentative even if you offer is within the guidlines of what redfin will allow you to offer.
House buyer Offer Not Accepted May '09
Cabin John, MD
Cabin John, MD
$389K • 3 Bed, 1 Bath, 996 Sq. Ft. • Multiple offers
Agent Response:
It was unfortunate that I was not able to help this client purchase a home. Over the course of a year, the client made 15+ offers on different homes, each offer in the range of 15% below the asking price. The houses and locations that they were interested in were extremely competitive and I tried my best to advise them on current market dynamics in terms of what it would take to have a competitive offer. They chose to continue to make offers below asking price and if that is the price they needed to be within, I do understand. However, I did try my best to respond to their needs in a timely manner. In the end, I understand their being disappointed in their pursuit to purchase a home.I am very happy I chose REDFIN over a traditional real estate company for this, my third home purhcase. Taylor was more complete, responsive, and helpful than traditional realtors I have used in the past. My overall experience was very positive.
Townhome buyer closed Oct '09
Washington, DC
Washington, DC
$759K • 4 Bed, 2 Bath, 1850 Sq. Ft. • Multiple offers
Taylor was nice enough but he didn't offer more than was absolutely necessary. No offer to review others house or find out more about us or our needs. As a matter of fact, when we found out we lost the bid. I mentioned that we probably wanted to look at another house this weekend. He said he wasn't available but that someone on Redfin would be able to show the house. No real personality. Maybe he didn't like us.
Townhome buyer Offer Not Accepted Oct '09
Baltimore, MD
Baltimore, MD
$225K • 2 Bed, 2.5 Bath, 1300 Sq. Ft. • First-time buyer • Multiple offers
Agent Response:
This was a bank owned home with limited details available about the property. The offer for the home had to be submitted the next day although comparables were discussed and a price for the home was negotiated. There was also about a week long delay in the bank response which obviously made things more challenging. I'll also make sure that I take the time to better explain Redfin's touring process with my clients so they understand that the quickest way to see homes on tour is using our website to schedule tours with our Field Agents.Customer did not leave review comments.
House buyer Offer Not Accepted Oct '09
Ellicott City, MD
Ellicott City, MD
$568K • 4 Bed, 3 Bath, 2296 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
House buyer closed Aug '09
Rockville, MD
Rockville, MD
$665K • 5 Bed, 3.5 Bath, 4142 Sq. Ft.
Taylor was very responsive, and went above and beyond with his availability and flexability. Going with Redfin was a great choice and we would definitely recommend Taylor.
House buyer closed Sep '09
Silver Spring, MD
Silver Spring, MD
$410K • 4 Bed, 2.5 Bath, 2286 Sq. Ft. • First-time buyer
One fear people I have talked to is that they may not get all the attention they think they need by using Redfin. While it may not be for everyone if you understand the basics of real estate then Redfin and agents like Taylor will do the hard parts for you. We priced our home correctly and made sure that it looked great for our open house, we had two offers by Tuesday.
House seller closed Sep '09
Silver Spring, MD
Silver Spring, MD
$375K • 3 Bed, 2 Bath, 2100 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer closed Oct '09
Germantown, MD
Germantown, MD
$319K • 3 Bed, 2.5 Bath, 1487 Sq. Ft. • First-time buyer
I highly commend Taylor and the Redfin team for a job well orchestrated. From the scheduling of home tours, making an offer, writing the contract, corresponding with the listing agent, the final walkthrough, closing the deal, to my Redfin refund, everything went without a hitch. It takes great communication and team work to accomplish this, and I appreciated the commitment they all had a part in. Thanks to Taylor and the Redfin team for a great experience.
House buyer closed Sep '09
Pasadena, MD
Pasadena, MD
$262K • 4 Bed, 1 Bath, 1232 Sq. Ft. • First-time buyer
Taylor did a great job, was extremely responsive and provided invaluable assistance with the contract. I have already recommended him to others.
Townhome seller closed Sep '09
Burtonsville, MD
Burtonsville, MD
$250K • 3 Bed, 2.5 Bath, 1120 Sq. Ft.
Taylor was very helpful and answered all of our quesstions throughout the process.
House buyer closed Sep '09
Rockville, MD
Rockville, MD
$317K • 3 Bed, 1.5 Bath, 1204 Sq. Ft. • First-time buyer • Multiple offers
Taylor (and Redfin) provided exactly what we needed -- we did the searching and picked the house (no sales pitch, high-pressure or otherwise), but he was there to help with the negotiating and especially at the pre-closing and closing.
Townhome buyer closed Sep '09
832 D St Southeast, Washington, DC
832 D St Southeast, Washington, DC
$1.2M • 4 Bed, 4.5 Bath, 2523 Sq. Ft.
I'm sure Taylor is good at what he does, and I'd guess that Redfin makes for good buyers' agents. They just don't really seem set up to be seller's agents - especially in this market, you need someone more actively engaged in your property (they are a bit TOO numbers oriented - while their research is extensive, it isn't everything). The agents seem a bit overloaded and the DC market isn't familiar with Redfin so it confuses potential buyers.
House seller Did Not Sell
Silver Spring, MD
Silver Spring, MD
$550K • 4 Bed, 3 Bath, 3040 Sq. Ft.
I worked more with field agents, but Taylor responded rapidly to questions by phone and email.
Condo buyer closed Sep '09
Bethesda, MD
Bethesda, MD
$330K • 2 Bed, 2 Bath, 1230 Sq. Ft. • First-time buyer
I have already informed friends and family of Redfin. Taylor and his associates did an amazing job of walking me throuh my first home purchase. Given my difficult work schedule, Taylor was able to accomodate my needs on weekends or via email.
Townhome buyer closed Sep '09
156 Quiet Waters Pl, Annapolis, MD
156 Quiet Waters Pl, Annapolis, MD
$279K • 3 Bed, 3.5 Bath, 1372 Sq. Ft. • First-time buyer • Multiple offers
Taylor was easy to work with. He was knowledge about what we could do to make our offer more competitive on a very competitive property. He was punctual and followed up well with the seller's agent during the bidding process. Although we did not get the house, I do not think there was anything more Taylor could have done. I would strongly recommend him and the redfin model, particularly for experienced buyers.
Townhome buyer Offer Not Accepted Sep '09
3930 Livingston St Northwest, Washington, DC
3930 Livingston St Northwest, Washington, DC
$829K • 3 Bed, 3 Bath, 2314 Sq. Ft. • Multiple offers
Customer did not leave review comments.
House buyer closed Sep '09
Ellicott City, MD
Ellicott City, MD
$410K • 4 Bed, 2.5 Bath, 1222 Sq. Ft. • First-time buyer
Taylor provided excellent service and we have and will continue to recommend Redfin to our friends. I have used other agents with Coldwell Banker and Prudential on other residential transactions, but Taylor definitely was the best by a longshot. He provided an excellent level of service: timely reponse, was patient and provided thoughtful advice during the negotiation process, thoroughly understood the contract, and ultimately got us the house we wanted at a fair price. Anna Schwoerer, who helped close the deal, was also very responsive and extremely helpful at coordinating closing and creating an action list. The only potential room for improvement would be that we would have liked more "insider" knowledge of the market, beyond what was listed in the comps. We "switched" markets by... Show More
Townhome buyer closed Aug '09
Vienna, VA
Vienna, VA
$550K • 3 Bed, 3 Bath, 1672 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Townhome buyer closed Aug '09
Washington, DC
Washington, DC
$830K • 4 Bed, 2.5 Bath, 1140 Sq. Ft. • First-time buyer • Multiple offers
Taylor was great, we were very pleased with his negotiation skills and found ourselves getting what we wanted for a very aggressive price.
House buyer closed Aug '09
Chevy Chase, MD
Chevy Chase, MD
$660K • 3 Bed, 3 Bath, 1664 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Aug '09
Rockville, MD
Rockville, MD
$440K • 4 Bed, 2.5 Bath, 2090 Sq. Ft. • Multiple offers
Taylor is very knowledgable.
House seller closed Aug '09
Bowie, MD
Bowie, MD
$290K • 3 Bed, 2 Bath, 1906 Sq. Ft.
Taylor is very knowledgable. He understands and can explain all parts of the Real Estate Contract. He negotiated our contract successfully and worked through many issues that come along with buying a home. The Redfin model is excellent. It is perfect for experienced buyers who feel that they don't need a lot of hand-holding.
I found the whole experience to be of excellent/superior value. The service received from Taylor and his team/co-workers(September & Anna)were phenomenon. Taylor was very helpful and great in every step of the way in dealing with the not so responsive seller and the many issues that arose. The advice given were professional and knowledgeable. Taylor was FANTASTIC!It still amazes me that Redfin offers the rebate and with such great customer service. Why on earth would anyone not use Redfin if its available in their area. Lastly, I want to thank September for her wonderful help during the home inspection. Very very thoughtful. Its the little things that make all the difference. Thanks! And we love the house.
Taylor suited my wife and I perfectly. He responded to phone calls and emails in a timely manner and only "stepped-in" when asked. More importantly, Redfin is well-suited for home buyers who wish to search on their own. Taylor serves as an excellent point person for Redfin's business model. The $5300 rebate was applied to closing without a hitch. My wife and I look forward to our next real estate transaction with Taylor and Redfin.
House buyer closed Sep '09
Cabin John, MD
Cabin John, MD
$360K • 3 Bed, 1 Bath, 996 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Sep '09
Washington, DC
Washington, DC
$689K • 4 Bed, 2 Bath, 1602 Sq. Ft.
Customer chose not to leave public comments.
House buyer Offer Not Accepted Sep '09
Bethesda, MD
Bethesda, MD
$1.55M • 6 Bed, 5.5 Bath, 3860 Sq. Ft. • New construction
reliable and professional wrapped in a low-key style
House seller closed Aug '09
Kensington, MD
Kensington, MD
$820K • 5 Bed, 3 Bath, 2250 Sq. Ft.
We toured a house on Saturday and thought it might go quickly, so we wanted to submit an offer right away. Taylor provided input as to the initial offer amount and submitted the offer on Sunday. As first time homebuyers, we were fairly ignorant of the complexities of buying a house, but Taylor guided us through the process and answered our questions promptly. We liked the control we had throughout Redfin's homebuying process, and we enjoyed working with Taylor as well.
Townhome buyer closed Aug '09
Potomac, MD
Potomac, MD
$417K • 3 Bed, 3 Bath, 2160 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer closed Aug '09
Baltimore, MD
Baltimore, MD
$376K • 3 Bed, 3 Bath, 2466 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer closed Aug '09
Baltimore, MD
Baltimore, MD
$297K • 3 Bed, 2.5 Bath, 1044 Sq. Ft. • First-time buyer
Taylor's great. I just wish we had a successful purchase so you guys get paid. We've had him prepare 4 offers and submit 3 but so far we've been unsuccessful.
Townhome buyer Offer Not Accepted Aug '09
239 12th St Southeast, Washington, DC
239 12th St Southeast, Washington, DC
$653K • 2 Bed, 2 Bath, 2084 Sq. Ft. • Multiple offers
I was quite happy with Taylor's services and that of Redfin in general. My impression is that Taylor is still a bit inexperienced (he's quite young) but learning quickly. The transaction ran into some difficulties due to problems with the other parties in the deal. If Taylor had been more experienced, he might have been able to mitigate them better. Nonetheless, he was quite helpful and made himself continuously available, even on weekends and after hours, which I greatly appreciated. The rebate at the end made it all worth it, along with the transparency and choice that the Redfin approach provides. I would definitely recommend Taylor, and Redfin in general, to friends and family.
House buyer closed Aug '09
Riverdale, MD
Riverdale, MD
$370K • 5 Bed, 3.5 Bath, 3218 Sq. Ft.
Taylor did an outstanding job in helping us purchase our new home. He was extremely professional and provided excellent advance throughout the process. He responded to questions very quickly no matter the day or time. We would not hesitate to use Taylor again.
Overall Taylor and the whole team were great to work with. I think we challenged them a bit by using a mortgage company that was out of state and not as familiar with Maryland home buying protocol. We probably could've used some additional hand holding through the process but it all turned out well in the end. Taylor's (and the teams) responsiveness was incredible. If they weren't able to answer the phone at first they got back to us within a couple of hours, even at night and on the weekends. This really helped us feel comfortable in going through the process.
House buyer closed Jul '09
Potomac, MD
Potomac, MD
$690K • 4 Bed, 2.5 Bath, 2304 Sq. Ft.
Very professional, knowledgable, easy-to-reach, considerate. I will definately recommend him to my friend (actually, I did already). I will use him next time if we will buy house again.
House buyer Offer Not Accepted Aug '09
4084 Arjay Cir, Ellicott City, MD
4084 Arjay Cir, Ellicott City, MD
$540K • 4 Bed, 3 Bath, 1884 Sq. Ft. • First-time buyer • Multiple offers
Several time during our closing Taylor was not able to get timely responses from the seller or their agent. More than once we had to directly communicate with the seller and their agent to ensure a smooth closing. On the topic of timely communication, one of our earlier offers was not received by the seller's agent before its expiration. In general we found Taylor was not good at timely communicating with sellers and their agents. More than once we felt as though Taylor was not looking out for our best interest. Our advice for you if you work with Taylor is to stay highly engaged and track the details of your closing for yourself.
House buyer closed Jul '09
Ellicott City, MD
Ellicott City, MD
$515K • 4 Bed, 3.5 Bath, 1989 Sq. Ft. • First-time buyer
We are first-time buyers and had a great experience with Taylor. Like many buyers nowadays, we did a lot of research on the Internet (Redfin's website & forums are a good start for that). Our first offer on the house was not successful (no fault of Taylor's), but the house came back on the market and we this time our offer was successful. Taylor responds quickly to inquiries or discussion needs. He was either ready to talk when we called him and if he was not available, he quickly returned my call. We do tend to be of the type who call when we have a question and we don't wait for issues to be brought to us. We bought during the busy season of the year and it was not unusual to talk to him late in the evening. I don't know what the service level of a traditional broker is, but we were... Show More
House buyer closed Jul '09
Potomac, MD
Potomac, MD
$949K • 4.5 Bath, 3912 Sq. Ft. • First-time buyer • Multiple offers
We are very happy with the services we received. Taylor and his team was available to answer and guide us through every step.
House buyer closed Jul '09
North Potomac, MD
North Potomac, MD
$585K • 4 Bed, 3.5 Bath, 2158 Sq. Ft.
Taylor is always honest and friendly. He makes sure things happen in your ways.
Townhome buyer closed Jul '09
Rockville, MD
Rockville, MD
$585K • 3 Bed, 2.5 Bath, 2948 Sq. Ft. • First-time buyer
Taylor was extremely accessible and helpful throughout the entire home buying process. As a first time home buyer I had lots of questions as I submitted an offer, the property went under contract and up to the closing. Taylor never hesitated to take the time to explain the minutiae of a document I was submitting or the effect it had on the overall transaction. I felt like I had a skilled, knowledgeable advocate on my side throughout the entire process. It was a genuine pleasure working with the Redfin team and Taylor Connolly in particular.
House buyer closed Jul '09
Silver Spring, MD
Silver Spring, MD
$251K • 3 Bed, 3 Bath, 1188 Sq. Ft. • First-time buyer • Multiple offers
Taylor was really on top of everything. I really appreciated his calm, knowledgeable style as he talked us through the offer process, reassured us that the amount and contingencies we chose were reasonable, and negotiated with the sellers. Everything went smoothly. After we got the house, he did a great job directing us through the home inspection and closing process. I've recommended him to two friends who are house-hunting. He's hard-working and really knows what he's doing. I also really like Redfin itself. Searching for homes we liked and keeping track of our favorites was easy. My only suggestion would be to hire a few more field agents so that buyers don't have to wait several days between submitting a home tour request and actually getting to go on the tour. Dianna was great... Show More
House buyer closed Jul '09
Rockville, MD
Rockville, MD
$370K • 4 Bed, 2 Bath, 1120 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House seller Did Not Sell
Arnold, MD
Arnold, MD
$750K • 4 Bed, 2.5 Bath, 3240 Sq. Ft.
We were very pleased with Taylor. He was usually very responsive to our concerns and needs. Our settlement was about 30 days after the offer was submitted. This made everything urgent, and Taylor always came through. Great job.
House buyer closed Jul '09
2 Trimble Hill Ct, Lutherville Timonium, MD
2 Trimble Hill Ct, Lutherville Timonium, MD
$825K • 5 Bed, 3.5 Bath, 4182 Sq. Ft. • Multiple offers
For having only met him in person once---he was quite possibly the best realtor we have yet to work with. I will go back to Taylor for future real estate endeavors and I have already recommended him to friends and family.
Working with Taylor was great. We had a lot of problems while trying to buy our house (none of them caused by Redfin) and Taylor really went above and beyond the call of duty. This was our first home and Taylor took the time to answer all of questions thoroughly (there were a lot of questions). I would recommend Taylor, and Redfin to anybody.
House buyer closed Jul '09
Kensington, MD
Kensington, MD
$450K • 3 Bed, 2 Bath, 1668 Sq. Ft. • First-time buyer
Customer chose not to leave public comments.
Townhome buyer closed Jun '09
Laurel, MD
Laurel, MD
$260K • 3 Bed, 2.5 Bath, 1220 Sq. Ft. • First-time buyer
Taylor was very helpful with all aspects of the transaction, from structuring the initial offer, negotiating the terms with the sellers, answering questions and providing advice along the way, providing access to the property for the various inspections, and finally settlement.
Taylor, was for the most part, very responsive and helpful. I would highly recommend him to others.
Townhome buyer closed Jun '09
Baltimore, MD
Baltimore, MD
$370K • 4 Bed, 3.5 Bath, 1688 Sq. Ft. • First-time buyer
Taylor was always available through email or cell phone. He responded very quickly when we left any message. It was a very good experience working with him. I would recommend him to other buyers.
Townhome buyer closed Jun '09
Owings Mills, MD
Owings Mills, MD
$278K • 3 Bed, 3 Bath, 1732 Sq. Ft. • First-time buyer
Taylor was very competent and professional, and we would definitely use redfin again. Taylor helped us satisfactorily resolve a unique situation involving damage to the property (a large oak tree in the backyard fell) that occurred only a few days before closing. My only concerns are: (1) as a first-time homebuyer, I think he or someone else at redfin could've given us a bit more of an overview about the homebuying process in general, (2) Taylor seemed at times to be really busy with other sales and was sometimes inaccessible (though he returned calls within 24 hours), and (3) Taylor's advice tended to be somewhat pessimistic regarding terms that the seller would accept. Those are pretty minor criticisms, which I think were heavily outweighed by the redfin rebate.
House buyer closed Jun '09
Silver Spring, MD
Silver Spring, MD
$429K • 3 Bed, 2 Bath, 1589 Sq. Ft. • First-time buyer
We had a very efficient and professional experience with Taylor and Redfin. Our home buyer process went smoothly and Taylor was always available and very helpful all the way through to settlement. We have nothing but positive reviews. We are very happy with the outcome and are already recommending Redfin to our friends and family. Many thanks to Taylor for all his work! Joyce & Randy Couey
House buyer closed Jun '09
Columbia, MD
Columbia, MD
$545K • 4 Bed, 2.5 Bath, 2324 Sq. Ft.
Very professional, very proactive, very patient. Good knowledgeable.
House buyer closed Jun '09
1042 Brice Rd, Rockville, MD
1042 Brice Rd, Rockville, MD
$432K • 3 Bed, 2.5 Bath, 1680 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Jun '09
Arnold, MD
Arnold, MD
$330K • 3 Bed, 3 Bath, 1412 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
House buyer Offer Not Accepted Jun '09
University Park, MD
University Park, MD
$419K • 3 Bed, 2 Bath, 1505 Sq. Ft. • First-time buyer
He was just fine. Thanks. Coming from overseas, my only complaint was not with Taylor but the process here in the US where we needed to submit a detailed contract without having any idea whether our offer would even be considered. There were 6 offers on the house we bid on so we wasted Taylor's time unfortunately and I feel bad about that. I'd much prefer we just paid a flat fee for services.
Townhome buyer Offer Not Accepted May '09
322 South Carolina Ave Southeast, Washington, DC
322 South Carolina Ave Southeast, Washington, DC
$570K • 3 Bed, 1.5 Bath, 1424 Sq. Ft. • Multiple offers
As a first time home buyer I was a bit hesitant using a service like Redfin, but it worked out great! Taylor was always quick to respond and followed through in a timely manner. If you know what you want and understand the home buying process from past experience or research then Taylor can deliver. I'm not sure how well the service would work for someone who has a whole lot of questions as I didn't end up asking many.
Condo buyer closed May '09
Rockville, MD
Rockville, MD
$343K • 2 Bed, 2 Bath, 1037 Sq. Ft. • First-time buyer
It was nice working with Taylor. I look forward to working with him again inthe future.
House buyer Offer Not Accepted Jun '09
Boyds, MD
Boyds, MD
$650K • 4 Bed, 5 Bath, 3690 Sq. Ft. • First-time buyer • Multiple offers
Taylor worked with us to submit a bid in a very competitive situation (house on the market 6 days, 15 bids, went to someone else for above-listing price). In general, I didn't feel that Taylor was enthusiastic about working with us. As first-time homebuyers we were pretty nervous, and I wanted him to be either take-charge in his attitude and matching our level of energy, or calm and reassuring and telling us that there was no need to panic. Instead, when we spoke it almost seemed like he was waiting for me to tell him what I wanted to do next. I was worried that because he wasn't taking the lead, he wasn't totally on top of the situation. I wanted more guidance - I especially wanted him to suggest to us what we should offer. Instead he was vague in his replies and did not suggest a... Show More
House buyer Offer Not Accepted Jun '09
Rockville, MD
Rockville, MD
$380K • 3 Bed, 2.5 Bath, 1306 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Jun '09
Washington, DC
Washington, DC
$780K • 3 Bed, 3 Bath, 1368 Sq. Ft. • First-time buyer
Our experience with Taylor in submitting an offer was very positive, even though the offer wasn't accepted by the seller. I've worked with other agents before (not Redfin), and he was definitely the best: good comparables, honest opinions, responsive, worked late, patiently walked through the process. If I was a first-time homebuyer, though, I might want more advice regarding our offer.
Townhome buyer Offer Not Accepted Jun '09
Rockville, MD
Rockville, MD
$550K • 3 Bed, 3.5 Bath, 2436 Sq. Ft. • First-time buyer • Multiple offers
Taylor is the best agent I've worked with. He is very experienced and knows very well about the market. He coached me in detail to setup the initial offer, negotiate the contact and close the deal. Although redfin offers a discount, I found the Redfin service is not discounted at all. It has everything a traditional agent has to offer, only but better. Taylor also possesses a wonderful personality. He is polite, honest and professional. He always responded with my emails and calls in a timely fashion, and provided with thorough answers, rounded advices and constructive suggestions. I will not hesitate at all to recommend Redfin and Taylor. Last but not the least, the Redfin team worked together very well, from the field agents, to the closing co-coordinator, from the web-master to the... Show More
House buyer closed Jun '09
Rockville, MD
Rockville, MD
$630K • 4 Bed, 2.5 Bath, 2524 Sq. Ft. • Multiple offers
We are first-time buyers and we saw a listing that we wanted to pursue on Thursday before Memorial Day Weekend. We had an agent that we loosely worked with (no buyers agreement), but he was out of town. So we contacted Redfin and Taylor got back to us. Taylor was great - we worked via phone and e-mail and he was always knowledgeable, accessible and got back to us quickly. We discussed the details on Friday night and faxed our offer in on Saturday during Memorial Day Weekend; I'm not sure how many full-service brokers do that. Unfortunately, it didn't work out (the house went quickly and at full price), but that was not Taylor's fault. This experience was quite deliberating for me. With our old agent, I always questioned what the value-added of a full-service broker and whether it is... Show More
House buyer Offer Not Accepted Jun '09
Potomac, MD
Potomac, MD
4.5 Bath, 3912 Sq. Ft. • First-time buyer • Multiple offers
It was good. Although a little slower than I expected. But I guess during the time frame it is (Spring Rush) it should've been expected.
Condo buyer Offer Not Accepted Jun '09
Washington, DC
Washington, DC
$200K • 1 Bed, 1 Bath, 807 Sq. Ft. • First-time buyer
this is my first time using redfin and let me tell you that my experience was really great!!!! No doubt what people told me they imagined would be the weak side of redfin is not true at all. I am very pleased with Taylor Connolly's service he is everything a Realtor should be.
House buyer Offer Not Accepted May '09
Garrett Park, MD
Garrett Park, MD
$775K • 5 Bed, 3 Bath, 1472 Sq. Ft. • First-time buyer
Very Professional and reactive. Helpfull during the whole process.
House buyer Offer Not Accepted May '09
Rockville, MD
Rockville, MD
$749K • 4 Bed, 3.5 Bath, 2253 Sq. Ft. • Multiple offers
My experience with Taylor (and with Redfin) was very positive overall. His strengths were accessibility and follow-through. The contract writing experience was better than that with the traditional RE brokerage I used in 2004 (L&F) in many respects, mainly I was not pushed to bid higher than I was comfortable with and CMA was done better.
Townhome buyer Offer Not Accepted May '09
11335 Hollowstone Dr, Rockville, MD
11335 Hollowstone Dr, Rockville, MD
$695K • 4 Bed, 3.5 Bath, 1968 Sq. Ft. • Multiple offers
Taylor did a good job.
House buyer closed May '09
Pasadena, MD
Pasadena, MD
$273K • 3 Bed, 2 Bath, 1044 Sq. Ft. • First-time buyer
Very helpful and courteous. Taylor stayed on top of everything and the purchase went very smoothly. Thanks!
Townhome buyer closed May '09
Owings Mills, MD
Owings Mills, MD
$260K • 3 Bed, 3.5 Bath, 1572 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted May '09
Laurel, MD
Laurel, MD
$280K • 3 Bed, 1.5 Bath, 1220 Sq. Ft. • First-time buyer
We were very happy with our experience with Taylor and Redfin. Redfin was a good fit for us since we preferred to do the house hunting on our own. Once we had a place in mind, we contacted Taylor and got full service. He was easy to get in touch with at any hour. He answered all our questions and provided helpful input and advice. The Redfin refund made a huge dent in our closing costs. We definitly recommend Redfin and Taylor.
Townhome buyer closed Apr '09
Washington, DC
Washington, DC
$450K • 4 Bed, 2 Bath, 1596 Sq. Ft.
Taylor was very professional, quick to respond and detailed.
House buyer Offer Not Accepted May '09
Bethedsa, MD
Bethedsa, MD
5 Bed, 3.5 Bath, 2434 Sq. Ft. • Multiple offers
Offered thorough research and consultation with regards to making an offer on a home. Overall he was very responsive (returned calls and answered questions promptly) and a pleasure to work with.
House buyer closed Apr '09
Phoenix, MD
Phoenix, MD
$520K • 4 Bed, 3.5 Bath, 2894 Sq. Ft.
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted May '09
Baltimore, MD
Baltimore, MD
$340K • 2 Bed, 2.5 Bath, 876 Sq. Ft. • First-time buyer
I was originally assigned to Fernando and my experience with him was extremely bad. Fernando was unresponsive to important beginning negotiations with the seller and his information on comparables in the area was minuscule. Fearing that I would lose the house to another buyer, I called cooperate about my situation and I was immediately switched to Taylor. It was night and day comparing the two agents. Taylor redid the comparables with clear and understandable details, I was able to negotiate with his advice with a fair price. His work was done in a timely manner throughout the entire process and he always followed up with whether or not he received any information from the seller or anything else I requested
Condo buyer closed Apr '09
Rockville, MD
Rockville, MD
$388K • 2 Bed, 2 Bath, 944 Sq. Ft. • First-time buyer
Great working with Taylor on the purchase of my home and had a wonderful experience in locating and purchasing my home. Taylor assisted me with everything from pricing and the review of all requirements and to settlement for the purchase. I would recommend Taylor to all my friends and family.
Condo buyer closed Apr '09
Chevy Chase, MD
Chevy Chase, MD
$285K • 2 Bed, 2 Bath, 1061 Sq. Ft.
Taylor responded very quickly to my request to write an offer. I had been working informally with another agency, but my agent was out of town for a few weeks on vacation, and he hadn't given me any alternate to work with. I saw an open house that I knew would go quickly (they already had three offers), so I asked Redfin to help me write the offer late Sunday evening. Taylor called bright and early to get the process started. He provided good comps and advice in structuring the offer. We submitted our offer in time for the presentation. Unfortunately, the seller didn't pick my offer. Taylor followed up with me, to relate the reasons why the seller had chosen a different offer. There was nothing I would have done differently. Just have to keep looking. One minor negative, not about... Show More
House buyer Offer Not Accepted Apr '09
10408 Grey Fox Rd, Potomac, MD
10408 Grey Fox Rd, Potomac, MD
$1.27M • 5 Bed, 4.5 Bath, 7630 Sq. Ft. • Multiple offers
Taylor was pleasant to work with, responsive to our questions, and easy get a hold of.
Townhome buyer Offer Not Accepted Apr '09
Washington, DC
Washington, DC
$499K • 3 Bed, 2.5 Bath, 1192 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer Offer Not Accepted Apr '09
Clarksville, MD
Clarksville, MD
$700K • 6 Bed, 3.5 Bath, 3400 Sq. Ft. • Multiple offers
Taylor seemed quite competent and was very professional.
House buyer Offer Not Accepted Apr '09
Silver Spring, MD
Silver Spring, MD
$370K • 3 Bed, 1.5 Bath, 1614 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Townhome buyer Offer Not Accepted Apr '09
Bethesda, MD
Bethesda, MD
$425K • 4 Bed, 3.5 Bath, 1440 Sq. Ft. • First-time buyer • Multiple offers
A few kinks in the beginning, but did a good job with closing and sticking with us through difficulties with both our bank and the seller.
House buyer closed Apr '09
3413 Allison St, Brentwood, MD
3413 Allison St, Brentwood, MD
$270K • 4 Bed, 2.5 Bath, 2352 Sq. Ft. • First-time buyer
Taylor is great to work with. He is very knowledgeable and experienced. I won't hesitate at all to recommend him.
House buyer Offer Not Accepted Apr '09
Potomac, MD
Potomac, MD
$649K • 4 Bed, 2.5 Bath, 2400 Sq. Ft. • Multiple offers
Very helpful, knowledgeable.
House buyer Offer Not Accepted Mar '09
Glen Burnie, MD
Glen Burnie, MD
$280K • 3 Bed, 2.5 Bath, 1044 Sq. Ft. • First-time buyer
Everything went very smooth. He was on top of everything.
Townhome buyer closed Mar '09
1403 Richardson St, Baltimore, MD
1403 Richardson St, Baltimore, MD
$420K • 4 Bed, 3.5 Bath, 2500 Sq. Ft. • New construction
Taylor was very helpful in providing advice as we negotiated on the price. Although he left on vacation after initial negotiations had been completed and we were just awaiting inspection, he made sure we were properly handed off to another agent to cover for him.
House buyer Offer Not Accepted Mar '09
5107 13th St Northwest, Washington, DC
5107 13th St Northwest, Washington, DC
$400K • 3 Bed, 2.5 Bath, 1834 Sq. Ft.
Taylor was great. He was a huge help in a very complex process. We want to thank him. It would not have happened without him.
House buyer closed Mar '09
Reisterstown, MD
Reisterstown, MD
$1.05M • 4 Bed, 5 Bath, 6506 Sq. Ft.
Customer chose not to leave public comments.
House buyer Offer Not Accepted Mar '09
Elkridge, MD
Elkridge, MD
$480K • 4 Bed, 2.5 Bath, 3110 Sq. Ft. • Multiple offers
We put in a total of 3 contracts with Taylor: a regular sale, a short sale and a relocation company sale. With all we found him very easy to work with and very accommodating. His extensive experience was a big plus as he had dealt with short sales and worked with relocation companies before. This meant he could give realistic expectations of how each would proceed. Our sale went smoothly and we highly recommend Taylor.
House buyer closed Feb '09
Derwood, MD
Derwood, MD
$431K • 4 Bed, 2.5 Bath, 2108 Sq. Ft. • First-time buyer
Taylor exemplifies everything Redfin is about and why I plan to use the company in the future. Taylor is extremely knowledgable and, perhaps even more importantly, he loves real estate and helping people with it for its own sake. I give him an enthusiastic 5 stars and plan to recommend to all my friends that they go with Redfin and choose Taylor as an agent.
Multi-family home buyer Offer Not Accepted Mar '09
8520 Greenwood Ave, Takoma Park, MD
8520 Greenwood Ave, Takoma Park, MD
$400K • 3 Bath, 1782 Sq. Ft.
I had a great experience working with Taylor. He was very knowledgeable, helpful and diligent in getting all of the necessary paperwork ready for closing. I highly recommend him.
Condo buyer closed Feb '09
1354 Euclid St Northwest #202a, Washington, DC
1354 Euclid St Northwest #202a, Washington, DC
$395K • 2 Bed, 2 Bath, 1070 Sq. Ft. • New construction • First-time buyer
Taylor did a good job. He was easy to talk to and very easy to get in touch with. If he wasn't available, he would return calls very quickly and he was great on email. I think I would have liked him to negotiate a little harder for me, but he still got us a price around where we were looking. The only complaint I have is that he was not at our home inspection, which made it difficult when explaining to the seller what needed to be done, thus making negotiating harder. He was out of town during our closing, but that didn't make a difference. Redfin is good if you know where you want to live and know the price range for which you want to pay. I would recommend using Taylor.
Townhome buyer closed Feb '09
Gaithersburg, MD
Gaithersburg, MD
$480K • 3 Bed, 3 Bath, 2841 Sq. Ft.
He is nice and supportive. I enjoy working with him.
Townhome buyer Offer Not Accepted Mar '09
Gambrills, MD
Gambrills, MD
$265K • 4 Bed, 2 Bath, 884 Sq. Ft. • First-time buyer
Taylor was helpful, but assigning an agent that lives and works in Baltimore to a client in DC makes no sense at all. It seemed like a major inconvenience for him to come to the house for any of the required inspections and then he wasn't able to make it to closing, despite there being outstanding issues with our walkthrough.
House buyer closed Feb '09
Washington, DC
Washington, DC
$385K • 2 Bed, 1.5 Bath, 920 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Taylor is very knowledgeable and friendly agent. I have no complaints.
House buyer Offer Not Accepted Feb '09
Elkridge, MD
Elkridge, MD
$295K • 3 Bed, 3.5 Bath, 1320 Sq. Ft. • First-time buyer
This agent almost completely turned me off from Redfin.
Condo buyer Offer Not Accepted Feb '09
1201 East West Hwy #244, Silver Spring, MD
1201 East West Hwy #244, Silver Spring, MD
$290K • 1 Bed, 1 Bath, 819 Sq. Ft.
Taylor was knowledgable, courteous, responsive and professional.
House buyer Offer Not Accepted Jan '09
5702 Rockmere Dr, Bethesda, MD
5702 Rockmere Dr, Bethesda, MD
$1.05M • 4 Bed, 2.5 Bath, 2316 Sq. Ft.
2008 (71 Homes)
Redfin rebate was excellent and the agent (Taylor) was friendly but this is all for the good points. The main problem was that Taylor appears as very inexperienced and when complicated issues emerged he was never able to come with much help - for instance like in the case when there was a problem with the roof detected by the inspection. The only thing that Taylor could do was to give me the number of a contractor. Finally, on the final walk-through we found out that two walls were in very bad state as the owner took out the wall mounted TVs. I wanted to complain with the owner and put it on the inspection sheet as something they had to sort out - Taylor suggested not to in order to have a clean inspection sheet and promised the owners would have taken care of it - the only thing that... Show More
Townhome buyer closed Dec '08
3216 18th St Northwest, Washington, DC
3216 18th St Northwest, Washington, DC
$615K • 2 Bed, 2.5 Bath, 1484 Sq. Ft. • First-time buyer
The financial incentives are great, but at times we would have probably liked a little more care. It felt a bit too transactional. The new model probably would have suited us better.
Townhome buyer closed Dec '08
129 10th St Northeast, Washington, DC
129 10th St Northeast, Washington, DC
$670K • 3 Bed, 2.5 Bath, 1760 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer closed Dec '08
8738 Blazing Brook Way, Elkridge, null
8738 Blazing Brook Way, Elkridge, null
$410K • New construction • First-time buyer
Redfin presents an incredible alternative to the mainstream real estate brokerage market at an irresistible bargain. I had an excellent experience working with Taylor Connolly and Redfin. I used the Redfin website for my home search from start to finish over almost a six months period. I almost got addicted to the website. It's really awesome with all the state-of-the-art features! Taylor was very good and accessible. We did most of our paper work over email which was much more convenient than fax. The one thing that I would like to see improve is the number of agents available in the area. There were times when we saw a good deal on the market and would have liked to see the property quickly and make an offer promptly but Taylor was otherwise engaged and couldn't make time for us.... Show More
Taylor was incredibly helpful throughout the entire process. We couldn't be happier.
Townhome buyer closed Dec '08
1837 Vermont Ave Northwest, Washington, DC
1837 Vermont Ave Northwest, Washington, DC
$750K • 4 Bed, 2.5 Bath, 1620 Sq. Ft. • First-time buyer
I felt that it was a challenging transaction for all involved, however, at times our agent did slip up and not provide the service expected. That being said, I believe that he was doing his best. As a first time buyer, I would only recommend your services to more experienced purchasers who are able to ascertain their needs prior to entering into the purchase transaction and to those purchasers that have really "done their research" regarding the specific local market in which they seek to purchase a home. Given the relative small size of your brokerage in the DC area, it is nearly impossible to have a firm grasp of all of the individual local markets within the greater DC region.
House buyer closed Dec '08
11124 Korman Dr, Potomac, MD
11124 Korman Dr, Potomac, MD
$760K • 4 Bed, 3.5 Bath, 3402 Sq. Ft. • First-time buyer
Went great! Very happy with Taylor and the whole experience. I'm constantly recommending Redfin. Thanks!
House buyer closed Dec '08
101 Linden, Glen Burnie, MD
101 Linden, Glen Burnie, MD
$300K • 3 Bed, 2.5 Bath, 1792 Sq. Ft. • New construction
I can't think of anything that I wish had gone differently in my home search/ home buying process. I was a first time home buyer and I felt that my agent and transaction manager kept me informed and educated me on issues with which I was unfamiliar. I felt assured and confident throughout the process.
Townhome buyer closed Nov '08
1820 Kalorama Rd Northwest #3, Washington, DC
1820 Kalorama Rd Northwest #3, Washington, DC
$625K • 2 Bed, 2 Bath, 1327 Sq. Ft. • First-time buyer
Although this was Julie and my first home buying experience we couldn't imagine a better experience. We were extremely pleased with the services that Redfin provided and even happier when we got our refund check. Taylor is a seasoned professional and we are thankful for his services.
House buyer closed Nov '08
6501 76th Pl, Cabin John, MD
6501 76th Pl, Cabin John, MD
$610K • 4 Bed, 2 Bath, 1925 Sq. Ft. • First-time buyer
We had a great experience with Redfin in general and with Taylor Connolly. Redfin was recommended to me by a friend, and I will definitely continue to pass along the recommendations... you guys have been great! Thanks!
House buyer closed Nov '08
17 Vista Ave, Glen Burnie, MD
17 Vista Ave, Glen Burnie, MD
$220K • 3 Bed, 1 Bath, 1175 Sq. Ft. • First-time buyer
Taylor was great. I'd use REDFIN again in a heatbeat and I've already recommended it to others.
Townhome buyer closed Nov '08
8306 Green Grass Rd, Laurel, MD
8306 Green Grass Rd, Laurel, MD
$285K • 2 Bed, 1.5 Bath, 1269 Sq. Ft. • First-time buyer
You need to figure out a way for buyers to get more home tours. It is distressing to feel like you can't "waste" a tour by seeing only one house, and when you cram several into one tour you feel rushed. Redfin is great once you have a house picked, but could use improvement in the home-tours area.
House buyer closed Oct '08
19113 Wheatfield Dr, Germantown, MD
19113 Wheatfield Dr, Germantown, MD
$439K • 4 Bed, 2.5 Bath, 2058 Sq. Ft. • First-time buyer
We loved using the online search. Our agent was also very nice and was helpful with the homebuying process.
Townhome buyer closed Oct '08
79 English Run Cir, Sparks Glencoe, MD
79 English Run Cir, Sparks Glencoe, MD
$315K • 3 Bed, 3.5 Bath, 1432 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer closed Oct '08
1434 Ames Pl Northeast, Washington, DC
1434 Ames Pl Northeast, Washington, DC
$519K • 3 Bed, 3 Bath, 1254 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer closed Oct '08
Washington, DC
Washington, DC
$1.15M • 5 Bed, 3.5 Bath, 2154 Sq. Ft.
Customer did not leave review comments.
House buyer Offer Not Accepted Oct '08
7810 Main Falls Cir, Catonsville, MD
7810 Main Falls Cir, Catonsville, MD
$380K • 4 Bed, 2.5 Bath, 1696 Sq. Ft.
We were very pleased with Redfin, and with Taylor Connolly. He was prompt and professional and ready to answer questions when we had them. This is our 8th real estate transaction and it ranks up there as one of the best! Thanks Redfin, and thanks Taylor - we are enjoying our new home and will use the Redfin rebate to update the kitchen! Thanks again! Best Regards, The Yorks Severn MD
Taylor did a fine job representing us, however, I don't understand why no transaction coordinator was assigned, as stated on the website. I called to inquire about this, and the person at headquaters indicated that it is because Baltimore/DC is a smaller Redfin market. Taylor perhaps was stretched a little thin to be able to attend to every detail. Everything worked out okay in the end however.
Townhome buyer closed Sep '08
2800 Baltimore St East, Baltimore, MD
2800 Baltimore St East, Baltimore, MD
$350K • 3 Bed, 2.5 Bath, 2188 Sq. Ft.
Don't know whether it's me or the agent, but, in my book, this was a big bust. Frankly, I think I'm the kind of client you ought to be looking for. I'm willing to do most of the research and much of the leg work myself. Plus, I came with financing approved and a sizeable down payment in hand. I never even asked Redfin to set up a house tour. I did all of that on my own (always letting listing agents know I was working with Redfin). The only thing I asked for was that Redfin would get the paperwork done, give me some advice during negotiations, and hold my hand through closing. I didn't get any of that. By the way, I blew $500 on a home inspection, spent almost as much on a second appraisal, and the agent didn't even tell the title company that the deal fell through, so I paid $90 for a... Show More
Townhome buyer Offer Not Accepted Oct '08
602 Pendleton St #602, Alexandria, VA
602 Pendleton St #602, Alexandria, VA
$550K • 2 Bed, 2.5 Bath, 1460 Sq. Ft.
Erica has been great too.
Townhome buyer Offer Not Accepted Oct '08
13061 Salford Ter, Upper Marlboro, MD
13061 Salford Ter, Upper Marlboro, MD
$280K • 3 Bed, 2.5 Bath, 1124 Sq. Ft. • First-time buyer
The communication from the ESCROW company was poor. They did everything in the last moment, did not prepare the HUD-1 until very late even though they had all the paperwork and were pushed so many times to complete the documents early. Taylor Connolly is a good agent, except that sometime he did not respond to queries in a timely manner sometime. The Redfin service definitely was not like a full fledged service but did work OK as a discount service. I was not assigned a Transaction Coordinator, so I assume Taylor was responsible for that role as well. I had to call around to co-ordinate everything to be able to close on time.
House buyer closed Sep '08
6404 Erin Dr, Clarksville, MD
6404 Erin Dr, Clarksville, MD
$625K • 4 Bed, 3.5 Bath, 3800 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer closed Aug '08
8805 Doves Fly Way, Laurel, MD
8805 Doves Fly Way, Laurel, MD
$465K • 3 Bed, 3 Bath, 2330 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer Offer Not Accepted Sep '08
1460 Church St Northwest, Washington, DC
1460 Church St Northwest, Washington, DC
$650K • 2 Bed, 2 Bath, 1455 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer Offer Not Accepted Aug '08
Washington, DC
Washington, DC
$1.5M • 4 Bed, 3.5 Bath, 2372 Sq. Ft.
Customer did not leave review comments.
Townhome buyer closed Jul '08
12 Caterham Ct, Rosedale, MD
12 Caterham Ct, Rosedale, MD
$275K • 3 Bed, 2.5 Bath, 1517 Sq. Ft. • First-time buyer
There needs to be some guidance about the process of pest inspections & scheduling, escrow companies, etc. If I hadn't bought homes before, I would have been lost. The rest of it seemed to work well though.
Customer did not leave review comments.
Townhome buyer closed Jul '08
60 Randolph Pl Northwest, Washington, DC
60 Randolph Pl Northwest, Washington, DC
$478K • 2 Bed, 3.5 Bath, 1456 Sq. Ft. • First-time buyer
On our first meeting, the agent showed up 20 minutes late... made a bad first impression, as we were on tight schedules. Focus on the first impression would be my advice... goes a long way. Would have been nice also to know that I had a field agent to arrange for me to enter the property.
Condo buyer closed Jul '08
2007 Clipper Park Rd #318, Baltimore, MD
2007 Clipper Park Rd #318, Baltimore, MD
$270K • 2 Bed, 2 Bath, 1065 Sq. Ft. • New construction • First-time buyer
Customer did not leave review comments.
House buyer closed Jul '08
1547 Lee Way, Edgewater, MD
1547 Lee Way, Edgewater, MD
$490K • 4 Bed, 2.5 Bath, 2438 Sq. Ft. • New construction
We loved our Redfin experience and our supportive and responsive agent (Taylor). To improve I would suggest: having agents available to work weekends; and offering the ability to FedEx documents in lieu of requiring scanning. Both of these would improve the customer experience and show more flexibility with your business model. We've already recommended Redfin to others.
House buyer Offer Not Accepted Aug '08
1410 Fallsmead Way, Potomac, MD
1410 Fallsmead Way, Potomac, MD
$799K • 4 Bed, 2.5 Bath, 3240 Sq. Ft.
Customer did not leave review comments.
Condo buyer closed Jul '08
3261 Sutton Pl Northwest #d, Washington, DC
3261 Sutton Pl Northwest #d, Washington, DC
$563K • 2 Bed, 2.5 Bath, 1332 Sq. Ft.
I recommend Redfin to anyone whom I have spoken to since the purchase. We feel like it was really an excellent choice for us as buyers. Taylor managed most of our process - including a few of the field visits. He was very patient, not pushy, responsive by email and phone, had a great attitude. When I first met him I was concerned just by his apparent age that he would not have the experience to guide us through the offer and contract process. But he was very good in this regard. The website is a great research and market monitoring tool. It really helped us understand the sub-markets we were looking both spatially, in terms of stock and pricing. Once we got into the offer and contract process I really didn't feel like we were dealing with anything but a full service realtor. That - plus... Show More
House buyer closed Jul '08
307 Elm Ave, Takoma Park, MD
307 Elm Ave, Takoma Park, MD
$750K • 4 Bed, 3.5 Bath, 1968 Sq. Ft. • First-time buyer
I would be happy to be a reference. Taylor Connolly was excellent. Redfin was wonderful. Thank you for the excellent service. P.S.--I am ordinarily a very critical customer.
Taylor Connolly is a fantastic agent. I look forward to working with him again.
Townhome buyer Offer Not Accepted Jul '08
336 6th St Southeast, Washington, DC
336 6th St Southeast, Washington, DC
$579K • 2 Bed, 2.5 Bath, 1316 Sq. Ft. • First-time buyer
It is better to meet broker(agent) at least once.
House buyer Offer Not Accepted Aug '08
2938 Excelsior Springs Ct, Ellicott City, MD
2938 Excelsior Springs Ct, Ellicott City, MD
$750K • 5 Bed, 5 Bath, 3914 Sq. Ft. • First-time buyer
Customer did not leave review comments.
We love the concept of redfin. We loved the idea of finding our home on our own. We felt we were going to get more support on closing given we were first time home buyers. Once we got to that point, we felt things were not explained clearly - NO recommendations were made, only statistics, no explaination as to why we might do one thing or another. We felt really let down with the offer process. We felt to the point that we lost our second opportunity primarily due to lack of guidance from Redfin.
House buyer Offer Not Accepted Jul '08
8 Pitt Ct, Rockville, MD
8 Pitt Ct, Rockville, MD
$560K • 4 Bed, 2.5 Bath, 1912 Sq. Ft. • First-time buyer
First of all my Redfin agent instead of negotiating with the seller always negotiates with us for pricing. Feels like he is representing the sellers. Doesn't look very enthustic or working hard towards gettng the deal work. Should pay more detailed attention to paper works before sending to buyers for signing. Also be more informative.
Townhome buyer Offer Not Accepted Jul '08
4529 Golden Meadow Dr, Baltimmore, MD
4529 Golden Meadow Dr, Baltimmore, MD
$318K • 2.5 Bath, 1476 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Condo buyer closed Jun '08
6087 Majors Ln #8 K20, Columbia, MD
6087 Majors Ln #8 K20, Columbia, MD
$170K • 2 Bed, 1 Bath, 908 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer Offer Not Accepted Jul '08
104 6th St Southeast, Washington, DC
104 6th St Southeast, Washington, DC
$617K • 3 Bed, 1.5 Bath, 1140 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Allow users to query and create a map of certain houses. This comes in handy when going to open houses on the weekend. My husband and I spent a good 6 months going to open houses. I would put the houses into google map and create a route. It was very helpful and allowed us to visit up to 7 houses in 4 hrs.
House buyer closed Jun '08
10028 Reddick Dr, Silver Spring, MD
10028 Reddick Dr, Silver Spring, MD
$360K • 4 Bed, 2 Bath, 1612 Sq. Ft. • First-time buyer
A little hand holding for first time buyers goes a long way.
Townhome buyer closed May '08
1577 44th St Nw, Washington, DC
1577 44th St Nw, Washington, DC
$757K • 3 Bed, 2 Bath, 1881 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Condo buyer Offer Not Accepted Jun '08
2828 Wisconsin Ave Northwest #103, Washington, DC
2828 Wisconsin Ave Northwest #103, Washington, DC
$649K • 3 Bed, 2.5 Bath, 1724 Sq. Ft.
Customer did not leave review comments.
I wanted to do a home tour, but the agent was unable to provide one over a 2-3 day period and did not propose an alternative such as reaching out to the listing agent or seller.
House buyer Offer Not Accepted Jul '08
4006 East West Hwy, Chevy Chase, MD
4006 East West Hwy, Chevy Chase, MD
$675K • 4 Bed, 3 Bath, 1800 Sq. Ft. • First-time buyer
Our experience with Redfin Direct, and Taylor Connolly in particular, generally rated fair to poor. We went with Redfin because we were shopping remotely (living in Phoenix, buying in Baltimore) and already knew the area thoroughly from having lived in Baltimore for 7yrs prior to our 1.5yr relocation to Arizona. The website house-hunting interface was among the best we saw. Unfortunately the interaction with Taylor left much to be desired. He was consistently late to showings/appointments, difficult to reach via phone, heavily distracted with cellphone/laptop when we met with him, and in general much less helpful in the showing/buying stage of the process than "standard" realtors we've worked with previously. Also, I don't recall having even once heard from a "Transaction Coordinator",... Show More
House buyer closed Jun '08
35 Belmore Rd, Lutherville Timonium, MD
35 Belmore Rd, Lutherville Timonium, MD
$322K • 3 Bed, 1.5 Bath, 1672 Sq. Ft.
Our agent was seemingly afraid to criticize any of the properties we wanted him to show us, even though we specifically asked him to help us find reasons NOT to buy these properties. Also, I wouldn't say I consider myself a ruthless negotiator, but I seemed to be the one pushing for a better price, while I got the feeling he would have been happy for us to settle over $10k above where we ended up. I hope he becomes a bit more forcefull and forthcoming as he gains experience. He was extermely courteous, pleasant and professional.
Customer did not leave review comments.
Condo buyer Offer Not Accepted May '08
2828 Wisconsin Ave Northwest #105, Washington, DC
2828 Wisconsin Ave Northwest #105, Washington, DC
$595K • 2 Bed, 2.5 Bath, 1462 Sq. Ft.
Redfin is an absolutely ideal service for us and those like is: that is to say, one who is internet-savvy, a self-starter, and independent minded. For such a person, I would rate this an absolute 10. We can see, however, how the service would not be ideal for everyone; specifically, for those less familiar with an area and less computer literate. We appreciated specifically and independently the work that our agent Taylor did, and would (and have, actually!) recommended him to another friend we know who will soon be purchasing a house. He did a stellar job working through our mortgage with a VERY tight deadline, and we recommend him without hesitation or pause.
Customer did not leave review comments.
Townhome buyer closed Mar '08
322 Shepherd St Nw, Washington, DC
322 Shepherd St Nw, Washington, DC
$390K • 3 Bed, 2 Bath, 1246 Sq. Ft. • First-time buyer
Taylor was a pleasure to work with. Redfin should consider allocating more resources to the Baltimore market (as distinct from the DC metro area).
Townhome buyer closed Mar '08
103 Collington Ave, Baltimore, MD
103 Collington Ave, Baltimore, MD
$293K • 2 Bed, 2.5 Bath, 1456 Sq. Ft. • First-time buyer
Once I put the offer in, everything else was old fax and paper. Why?
If you could embed finding a mortgage through the site, from multiple banks.
In other words, the more information and business I can do on one website from my couch at 11pm, the better.
Condo buyer closed Mar '08
1314 Massachusetts Ave Nw #203, Washington, DC
1314 Massachusetts Ave Nw #203, Washington, DC
$515K • 2 Bed, 2 Bath, 1059 Sq. Ft. • New construction
Customer did not leave review comments.
House buyer closed Mar '08
4001 Welsley Ln, Bowie, MD
4001 Welsley Ln, Bowie, MD
$280K • 4 Bed, 2.5 Bath, 2478 Sq. Ft. • First-time buyer
I thought your site was incredible. The only thing I would change about it was to add Baltimore under the cities where you are because in Maryland, Washington DC and Baltimore are two separate cities and not everyone would know you are operating out of Baltimore as well. I had a great experience with Redfin and would definitely recommend them to friends. Thanks!
Townhome buyer closed Mar '08
2308 Essex St, Baltimore, MD
2308 Essex St, Baltimore, MD
$221K • 2 Bed, 1.5 Bath, 1696 Sq. Ft. • First-time buyer
Agent should have adviced more on the offer and work harder to win the deal or ways to get the offer accepted. Also asked for CMA for some other houses we are interested on and never heard back from the agent.
Townhome buyer Offer Not Accepted Jun '08
641 Budleigh Cir, Lutherville Timonium, MD
641 Budleigh Cir, Lutherville Timonium, MD
$380K • 3 Bed, 2.5 Bath, 1672 Sq. Ft. • First-time buyer
High marks for Taylor Connolly.
Condo buyer closed Mar '08
4977 Battery Ln #1-210, Bethesda, MD
4977 Battery Ln #1-210, Bethesda, MD
$302K • 2 Bed, 1 Bath, 1100 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer closed Feb '08
11314 Galt Ave, Silver Spring, MD
11314 Galt Ave, Silver Spring, MD
$340K • 2 Bed, 2 Bath, 858 Sq. Ft. • First-time buyer
Website is really great and gives the user power to do their own research. Generally, you should not charge people to see houses when the agent knows less than you about the neighborhood.
Townhome buyer closed Feb '08
4651 Weston Pl, Olney, MD
4651 Weston Pl, Olney, MD
$400K • 3 Bed, 2.5 Bath, 2330 Sq. Ft. • First-time buyer
Market to the military more through channels like military.com , military service organizations, and home related businesses that cater to a military audience (USAA insurance, e.g.). Given their frequent moving and limited time to actually physically view houses, Redfin's online business model is a great fit.
Townhome buyer closed Feb '08
117 Atlantic St Se, Washington, DC
117 Atlantic St Se, Washington, DC
$382K • 4 Bed, 3.5 Bath, 2850 Sq. Ft. • New construction • First-time buyer
At this point, I think Redfin works very good for motivated buyers, if someone was more uncertain, I think the process would be scary and a bit impersonal. If there was a way to make the process a bit more personal, I think it could be even more successful.
Condo buyer closed Feb '08
410 11th St Ne #21, Washington, DC
410 11th St Ne #21, Washington, DC
$401K • 2 Bed, 1 Bath, 950 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer Offer Not Accepted Jun '08
11513 Running Cedar Rd, Reston, VA
11513 Running Cedar Rd, Reston, VA
$640K • 4 Bed, 2.5 Bath, 2560 Sq. Ft.
We liked Taylor a lot, and our mortgage broker told us she thought he was a good agent (and we really trust her). However, we weren't always sure that Taylor was pushing as hard for us as the sellers' agent (a tough cookie) was pushing for her client. However, that may be due to the fact that we indicated upfront that we wanted the property by any means necessary. I think a little reassurance/indication that he was trying to bargain for us would've been helpful -- and would be helpful to other Redfin clients. In general, though, we are *very* happy with the service we received from Redfin and Taylor (we even said so in our personal blog :)
Thanks!
Townhome buyer closed Feb '08
1355 K St Se, Washington, DC
1355 K St Se, Washington, DC
$750K • 6 Bed, 3.5 Bath, 2379 Sq. Ft. • New construction • First-time buyer
Redfin Direct (Taylor Connolly) worked well for me, but I'm not sure it would be suitable for a first-time buyer.
Customer did not leave review comments.
Townhome buyer Offer Not Accepted May '08
4614 38th St Nw, Washington, DC
4614 38th St Nw, Washington, DC
$699K • 4 Bed, 2 Bath, 3829 Sq. Ft.
Your website seems slow from all the locations from where I'd accessed it...I used other sites for the searching vs using RedFin's search engine.
On the service side, I don't know that I'd change much we are very happy with the service we got from Redfin, and couldn't imagine ending up in our house if we'd used a traditional agent.
Townhome buyer closed Jan '08
7 Tenby Ct, Lutherville Timonium, MD
7 Tenby Ct, Lutherville Timonium, MD
$345K • 3 Bed, 3 Bath, 1760 Sq. Ft.
- Very good website - simple and powerful without advertising clutter
- Would prefer a meeting with the agent when submitting a contract. Meet and greets are not personal enough
- Would be nice to see if the website can provide a service to switch utilities to the new buyer on the date of settlement automatically (feature improvement idea)
House buyer closed Jan '08
Rowland Lane, Colesville, MD
Rowland Lane, Colesville, MD
$731K • First-time buyer
Customer did not leave review comments.
House buyer Offer Not Accepted Mar '08
2428 Ellis Rd, Parkville, MD
2428 Ellis Rd, Parkville, MD
$260K • 3 Bed, 1 Bath, 1392 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer Offer Not Accepted Feb '08
708 Snowdon Ln, Glen Burnie, MD
708 Snowdon Ln, Glen Burnie, MD
$300K • 3 Bed, 2 Bath, 1560 Sq. Ft.
Customer did not leave review comments.
House buyer Offer Not Accepted Feb '08
6416 83rd Pl, Cabin John, MD
6416 83rd Pl, Cabin John, MD
$574K • 2 Bed, 1 Bath, 768 Sq. Ft.
2007 (11 Homes)
Customer did not leave review comments.
House buyer closed Dec '07
2829 29th Pl Nw, Washington, DC
2829 29th Pl Nw, Washington, DC
$1.31M • 4 Bed, 3.5 Bath, 1836 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Condo buyer closed Dec '07
425 M St Nw #a, Washington, DC
425 M St Nw #a, Washington, DC
$380K • 2 Bed, 1.5 Bath, 927 Sq. Ft. • First-time buyer
Customer did not leave review comments.
House buyer closed Nov '07
16000 Narrows Ter, Silver Spring, MD
16000 Narrows Ter, Silver Spring, MD
$550K • 4 Bed, 3.5 Bath, 2377 Sq. Ft. • First-time buyer
Easier way to prefill out forms ( I hate paperwork)
Customer did not leave review comments.
House buyer closed Nov '07
6905 Poplar Ave, Takoma Park, MD
6905 Poplar Ave, Takoma Park, MD
$480K • 3 Bed, 1.5 Bath, 1093 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer closed Oct '07
64 Bryans Mill Way, Catonsville, MD
64 Bryans Mill Way, Catonsville, MD
$320K • 3 Bed, 2.5 Bath, 1280 Sq. Ft.
Customer did not leave review comments.
The real estate industry is in dire need of a paradigm shift. This company is necessary for change. The only thing I would change is changing the number of house visits a potential customer can do for free. It forces the customer to be more proactive in their research, which is great. But I would of liked to visit other parts of the city to gauge a better idea of the area. That way the customer can feel more comfortable about their purchase. I understand that some people may take advantage of this, but I feel that the agent should be able to use some discretion if its appropriate to show additional houses for free. Also, I'd like to say that Taylor Connolly was great. He certainly made the process easy for me and I would absolutely recommend Redfin to other people. He worked long hours... Show More
Townhome buyer closed Nov '07
1223 Cross St W, Baltimore, MD
1223 Cross St W, Baltimore, MD
$225K • 3 Bed, 3 Bath, 960 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Townhome buyer closed Oct '07
10846 Douglas Ave, Silver Spring, MD
10846 Douglas Ave, Silver Spring, MD
$399K • 4 Bed, 3 Bath, 1360 Sq. Ft.
I've already begun recommending friends who are looking to buy properties consider Redfin. It would be great if you had an incentive program for referrals. Maybe a $50 gift certificate to Amazon for every referral that eventually leads to a sale? Just an idea...
Condo buyer closed Oct '07
2725 Connecticut Ave Nw #807, Washington, DC
2725 Connecticut Ave Nw #807, Washington, DC
$425K • 1 Bed, 1 Bath, 867 Sq. Ft.
Customer did not leave review comments.
Townhome buyer closed Oct '07
19 Ingate Ter #4210, Halethorpe, MD
19 Ingate Ter #4210, Halethorpe, MD
$249K • 3 Bed, 2.5 Bath, 1224 Sq. Ft. • First-time buyer