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All Reviews
All2025 (5 Homes)
4.0
When we purchased our home in Texas while living in another state, having Charles on our side was invaluable for the long-distance transaction. He was incredibly detail-oriented, attending inspections and recommending the necessary next steps and professionals on our behalf. His help was truly essential for this challenging process. Thank you, Charles! Regarding the overall experience with Redfin/Rocket bundled services, while I highly recommend Charles, My experience left me feeling that this model is better suited if you are already knowledgeable about the home-buying process and highly proactive in managing legal documents, timelines, and procedures.
House buyer closed Oct '25
Dallas, TX
Dallas, TX
$370K • 3 Bed, 2 Bath, 1775 Sq. Ft.
5.0
Very professional and knowledgeable. His help was beneficial to us as home buyers because there were things we never thought of as new home buyers that he brought up immediately. Best decision to bring him on.
House buyer closed Oct '25
1406 Tramore Way, Lowry Crossing, TX
1406 Tramore Way, Lowry Crossing, TX
$304K • 4 Bed, 2.5 Bath, 1746 Sq. Ft. • New construction • First-time buyer
0.5
I am writing to share feedback regarding my recent experience with your sales agent, Charles. My wife and I have bought and sold multiple homes over the past decade, and unfortunately, this was by far the most disappointing experience we have encountered. We chose Redfin largely because of the 1.5% commission structure, but we quickly realized that the reduced fee came at the expense of service quality. You get what you pay for. Throughout the process, we received little to no guidance from Charles. Had we not been experienced buyers and sellers ourselves, the outcome could have been significantly worse. From the beginning, the home was listed at an unrealistically high price in March. When we asked Charles about marketing strategies after receiving little traffic, his responses were... Show More
5.0
Charles is the best agent one could get to work with. He is patient and was willing to show us multiple home on the same day even when they were not part of our visits initially. His advice and attention to detail was helpful. we being first time home buyers were not aware of many aspects of home buying, but Charles with his expertise was always with us suggesting what needs to checked in detail and he even provided us with contacts to home inspection, Lenders, Home Warranty etc. We would strongly recommend Charles for real estate services and we are very glad to work with him. 5 STARs
House buyer closed Mar '25
4103 Wellesley Ave, Frisco, TX
4103 Wellesley Ave, Frisco, TX
$733K • 3 Bed, 3.5 Bath, 2605 Sq. Ft. • First-time buyer
5.0
Charles is so pleasant and friendly to work with. He was always available and kept us aware of the processes we were at with the purchase. Could not ask for a greater person to lead us through the purchase of our house.
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