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Redfin Principal Agent
Sarah Marcus
All Reviews
All2023 (11 Homes)
Sarah was a pleasure to work with and delivered an outstanding result. Highly recommended!
House seller closed Dec '23
1519 27th Ave, Oakland, CA
1519 27th Ave, Oakland, CA
$475K • 2 Bed, 1 Bath, 1210 Sq. Ft. • Multiple offers
Sarah's involvement in the sales process fell short of our expectations. Rather than actively adapting to the unique challenges of the late '23 market, she heavily relied on her selling team and Redfin's product suite, particularly for open houses, which left much to be desired. Despite our concerns about the market dynamics, Sarah failed to proactively pivot into new strategies. We often found ourselves proposing ideas, which she accepted without much critical evaluation. While she claimed to be working behind the scenes, she never provided the transparency we desired. In general, communication proved challenging as she preferred email and text over phone calls. We had to suggest seeking feedback from other agents in escrow nearby, a task she seemed hesitant to undertake. Our request... Show More
House seller Did Not Sell
Oakland, CA
Oakland, CA
2 Bed, 1 Bath, 1006 Sq. Ft.
Customer chose not to leave public comments.
House buyer closed Nov '23
1202 Taraya Ter, Hercules, CA
1202 Taraya Ter, Hercules, CA
$1.07M • 4 Bed, 2.5 Bath, 2644 Sq. Ft. • Multiple offers
Only heard from Sarah during the initial meeting and when I asked for an update. Did most of my communications with her assistant, Cyndie Cooper-Gibson. She was great. Kept me updated and informed. Worked hard to contact the other broker and find out what the delay was all about. Then let me know when the sale finally went through.
House seller closed Oct '23
3432 Simmons St, Oakland, CA
3432 Simmons St, Oakland, CA
$810K • 3 Bed, 2 Bath, 1736 Sq. Ft. • Multiple offers
I've worked with Sarah on 3 properties (selling/buying) and have had an excellent experience each time. Sarah is true professional with a ton of experience and outstanding client service. I'd be more than happy to work with her again in the future.
Sarah was a straight shooter with a professional, friendly demeanor. She was always prepared and provided excellent guidance for maximizing my house's value and making the selling process quick and smooth. Her list of preferred partners (inspectors, stagers, etc.) was deep enough that I found one of each to my liking. Ultimately, Sarah did a great job pulling in multiple offers, and her and her team successfully guided me to the finish line even sooner than I expected.
House seller closed May '23
260 S 43rd St, Richmond, CA
260 S 43rd St, Richmond, CA
$700K • 4 Bed, 1 Bath, 1312 Sq. Ft. • Multiple offers
Sarah was honest and professional.
Customer chose not to leave public comments.
We've worked with Sarah twice, and both times she's hit homers for us. She knows how to get a deal done.
Customer chose not to leave public comments.
Condo seller closed Apr '23
Oakland, CA
Oakland, CA
$665K • 2 Bed, 2 Bath, 1037 Sq. Ft.
Customer chose not to leave public comments.
Condo seller closed Mar '23
6363 Christie Ave #1314, Emeryville, CA
6363 Christie Ave #1314, Emeryville, CA
$470K • 1 Bed, 1 Bath, 768 Sq. Ft.
2022 (10 Homes)
Very helpful and patient with my many questions.
House seller closed Dec '22
6251 Hayes St, Oakland, CA
6251 Hayes St, Oakland, CA
$515K • 3 Bed, 1 Bath, 1280 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Sarah was a true professional and went the extra mile to sell my property.
Sarah was straight up and no BS from day 1. - She came prepared with comps of the neighborhood and assessment of my property. - Gave fair evaluation and rate for her service. - Was responsive to my inquiries. - Was swift and effective at putting my house up for sale, despite short notice from me. I was traveling and the whole process was hassle-free. - Gave me sound advice on how to navigate the not-so-hot housing market in 2022. I highly recommend working with her.
Sarah was always very timely in responding to my text messages and email. she was always available whenever I felt the need to consult on an issue. it was a difficult task to find a buyer because the house had tenants and I am very of her her tireless. efforts to ultimately obtain a buyer
House seller closed Sep '22
117 Tamalpais Rd, Berkeley, CA
117 Tamalpais Rd, Berkeley, CA
$1.1M • 4 Bed, 2.5 Bath, 3124 Sq. Ft. • Multiple offers
Sarah and her team are very organized and supportive through the selling process.
Sarah has been helpful and responds quickly once we get going. She was very helpful patient with us going through a pretty challenging and complicated transaction especially with one of the selling being overseas. The only area of improvement may be for Sarah to increase her portfolio of staging people that is at a reasonable price.
Condo seller closed Jul '22
801 Franklin St #1211, Oakland, CA
801 Franklin St #1211, Oakland, CA
$580K • 2 Bed, 1.5 Bath, 1200 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Sarah was a gift from heaven. From the first moment we met her, she was friendly, honest, and incredibly accommodating. Throughout the process Sarah was súper communicative, responsive, and in the end, helped us sell our house from an amount we wouldn’t have even dreamed of. We are truly thankful for everything Sarah did and would certainly recommend her services to everyone. She’s a rockstar!
I loved working with Sarah. Everything related to the property sale was organized seamlessly.
Condo seller closed Feb '22
180 Caldecott Ln #219, Oakland, CA
180 Caldecott Ln #219, Oakland, CA
$708K • 2 Bed, 2 Bath, 1095 Sq. Ft. • Multiple offers
2021 (11 Homes)
Customer chose not to leave public comments.
Sarah was great! Very accessible and understanding of the stresses buyers and sellers go through. She has great suggestions and talks through any decisions that need to be made. Great follow up and follow through. High recommendation!
House seller closed Nov '21
819 Santa Ray Ave, Oakland, CA
819 Santa Ray Ave, Oakland, CA
$1.55M • 3 Bed, 2.5 Bath, 2171 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
Condo seller closed Nov '21
Oakland, CA
Oakland, CA
$920K • 2 Bed, 2 Bath, 1205 Sq. Ft.
Customer did not leave review comments.
We felt a bit disconnected with the experience of selling our first home. The overall process with Redfin felt very cookie cutter and canned. After signing with Sarah, responsibilities were handed off to an array of people. Communication was not very smooth. We had to redo staging a bit and reduce our price a few days after we listed. Overall we felt pressured to sell as fast as possible.
When I initially left my intro call with Sarah I felt I was working with a seasoned professional who I could trust throughout the process. It's important to find someone who knows your area well, and she's been selling real estate in SF / Bay Area / East Bay for (I think) over a decade. I also signed up for the concierge service. While there were some slight delays, Sarah worked with me and the team to make it all right. In the end, the concierge service ended up being totally worth it, and I feel like my ROI on renovations was at least 2.5x the cost plus you get staging free and a project manager, etc. Yes, it's still a seller's market but I think there were at least 1-2 key strategic decisions on Sarah's part that really helped to elevate the final purchase price. She and her team... Show More
Pros: - Promptly responds to texts - Sarah has great support on her team (especially Samantha on the Concierge team if you decide to go with the Concierge option) Cons: -Don’t expect to ever meet Sarah in person - she’s adamant that transactions of any deal size can be done via text and email - Don’t expect to have phone calls with Sarah past the initial introductory call - Sarah is extremely against having phone conversations and will avoid them at all cost, even when you receive an all cash offer 30% over list price with all contingencies removed, she’ll text you. When you call, she’ll text you and say she’s busy and it’s not a good time to talk. - Don’t expect Sarah to set proper expectations (or any expectations for that matter) - Sarah seems to think that all of her clients have... Show More
House seller closed May '21
4207 Terrabella Way, Oakland, CA
4207 Terrabella Way, Oakland, CA
$1.69M • 5 Bed, 5 Bath, 3358 Sq. Ft. • Multiple offers
Agent Response:
I am so sorry to hear about this client's negative experience. From the start, I encourage all of my clients to have open and frequent communication with me. This way we can identify and address any bumps along the road while we still have an opportunity to correct them. Additionally, all Redfin clients are given an “Owner Dashboard” which includes a direct line to management as well as a “Change Agent” link they can use should anything be unsatisfactory to them.
It’s unfortunate that the client and I have different views of our experience working together. I believe it's important to understand a seller's possible pain points and to change course as quickly as possible. Transparency between a client and their Realtor is of the utmost importance and is a valuable takeaway from this transaction.
Customer chose not to leave public comments.
Sarah was very knowledgeable and responsive. She explains what’s going on and her thinking well. She remained professional or maybe patient is a better description during a few bumps in the process. I’d use her again.
House seller closed Apr '21
238 Beach Rd, Alameda, CA
238 Beach Rd, Alameda, CA
$1.2M • 3 Bed, 2 Bath, 1708 Sq. Ft. • Multiple offers
Sarah did a great job helping our house sale go quickly and smoothly.
Customer chose not to leave public comments.
House seller closed Jan '21
3436 Kingsland Ave, Oakland, CA
3436 Kingsland Ave, Oakland, CA
$800K • 3 Bed, 2 Bath, 1300 Sq. Ft. • Multiple offers
2020 (8 Homes)
I very highly recommend Sarah and her team. They were a great pleasure to work with and extremely good at their jobs. Despite me being out of state at the time, they took care of every aspect of the sale. Their advice and execution were instrumental in getting a very competitive sale price for my house.
House seller closed Dec '20
1010 Curtis St, Albany, CA
1010 Curtis St, Albany, CA
$1.46M • 3 Bed, 1 Bath, 1308 Sq. Ft. • Multiple offers
Sarah was very easy to work with and was able to put us in touch with the professionals that enabled us to get the house to market.
House seller closed Dec '20
3775 Madrone Ave, Oakland, CA
3775 Madrone Ave, Oakland, CA
$905K • 2 Bed, 1 Bath, 1112 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Sarah is a very knowledgeable residential real estate broker who did a great job on marketing, negotiating, and selling my home (not to mention making my target goal $$$).
House seller closed Oct '20
6400 Valley View Rd, Oakland, CA
6400 Valley View Rd, Oakland, CA
$1.25M • 2 Bed, 2 Bath, 1380 Sq. Ft. • Multiple offers
Did a fantastic job of guiding me through the turbulence of covid. Remained calm & level-headed to help me make the best decision given my circumstances. Solid understanding of the bay area market.
She was great. I had lots of questions about the process and she quickly responded to all of them. I really trusted her to work on my behalf. She negotiated the price up two different times so I received the highest price to date for my condo in my complex of 242 units.
Condo seller closed Mar '20
1333 Webster St Unit A106, Alameda, CA
1333 Webster St Unit A106, Alameda, CA
$425K • 1 Bed, 1 Bath, 701 Sq. Ft. • Multiple offers
Second time working with Sarah who always finds a way to exceed our expectations. Thank you!
Working with Sarah and the concierge team was a fantastic experience and I couldn't be happier! I really appreciated how knowledgable Sarah was with my particular property and location and loved how easy it was to communicate with everyone involved, especially since I live out of state and was not present for the sale. Sarah was up front with setting expectations and timelines right from the beginning and I had total confidence and trust in her through the whole process. I'm happy to say the sale of my home was easy and, with the direction of the whole Redfin team, had an even better than expected outcome. I wouldn't hesitate to work with Sarah again in the future.
2019 (16 Homes)
Customer did not leave review comments.
We appreciated Sarah's help stepping in when our initial Redfin agent left the company. Although we never met Sarah in person or spoke to her over the phone, Sarah was responsive to our emails and texts once it was time to review the offers. Sarah understood our goals as sellers, and was patient in helping us to finally close with the best of the 4 offers we received. Thank you Sarah, we hope to have your help again and finally meet you in person.
Customer did not leave review comments.
Sarah and team were fantastic in 1) getting our place staged to our exact preferences and ready to put on market on time 2) helping us think through price setting and current market conditions 3) getting us two great offers 4) helping our buyer find a lender in short order when her original one bailed and 5) closing our transaction earlier than expected.
Sarah and her entire team were the best. Knowledgeable, organized, easy to work with. We used the Redfin Concierge Service with Sarah. Whole experience was great. Definitely made selling experience for out-of-town owners soooo much easier.
Sarah is smart and saavy. No wonder she is among the top five realtors in all of Oakland! I'd describe her style as: no-nonsense, straight shooter, and trustworthy. These are all valuable traits in the world of realty. I've used her for two transactions.
Customer chose not to leave public comments.
House seller closed Aug '19
Berkeley, CA
Berkeley, CA
$1.11M • 2 Bed, 1 Bath, 922 Sq. Ft.
Sarah and her Redfin team did an excellent job from our first meeting through closing.
sarah is very responsive to my questions. i started off with jana cloud, then someone else i think , then sarah. she is very knowledgeable
Customer did not leave review comments.
Sarah provided helpful guidance at each step of the selling process. While we did not sell our house for as much as we were expecting, she made us aware of this possibility from the onset and was very transparent. She also went above and beyond to make our lives easier while we were selling from out of state, which was a huge help.
Sarah was great. Helped me close on the sale of a condo, was on top of all the details.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Customer did not leave review comments.
Customer chose not to leave public comments.
2018 (13 Homes)
Customer chose not to leave public comments.
Townhome seller closed Dec '18
Oakland, CA
Oakland, CA
$625K • 2 Bed, 2.5 Bath, 1250 Sq. Ft.
Sarah and team did a great job coordinating the preparations and listing of my condo with minimal work on my end. We got a great offer and the whole process was very easy.
I'm very happy about my choice to use RedFin & Sarah. This sale was required for a settlement and as such the extra help, services & flexibility were key ! I also had a tenant issue that most likely affected slaves price. The RedFin team lead by Sarah made the most of the home and all my needs. Thank you !
Customer chose not to leave public comments.
Condo seller closed Oct '18
6400 Christie Ave Unit 4308, Emeryville, CA
6400 Christie Ave Unit 4308, Emeryville, CA
$461K • 1 Bed, 1 Bath, 658 Sq. Ft.
Sarah was fantastic. She was friendly and professional. She was a good listener, and we felt as though she had our best interests at heart. It was obvious that she really knows her stuff, and was quick to respond to any questions we had along the way. The entire process of selling our home was smooth, and she kept us abreast of every step. In the end, we were able to get the sale price we'd hoped for. We would recommend her highly.
Sarah was obviously experienced, and went the extra mile when there was unexpected turbulence selling my home. She got the home sold at the price we were looking for. Her team took great care of the property, even making sure my garden stayed green when I was no longer around. She even responded to various questions later when I was exploring a new property. Thank you!!
Townhome seller closed Jul '18
3110 Adeline St Unit 130, Oakland, CA
3110 Adeline St Unit 130, Oakland, CA
$750K • 2 Bed, 2 Bath, 1425 Sq. Ft.
Very connected intelligent professional that helps us and not the money. She was with us the whole way.
Sarah did an incredible job of coaching us to prepare our house to sell, coordinating open houses and showings, and giving us good advice when evaluating offers. She was always responsive when we had questions and ultimately was key to the successful sale of our home. Thanks Sarah!
This is our third time working with Redfin Agent and second time having Redfin help us to sell. As always, Sarah’s service definitely represent the highest standard of Redfin. Everything went very smooth and professionally. We received total of 8 offers and the highest one is 40% over the listing price. We definately consider to work with Sarah and Redfin in the future!
Customer did not leave review comments.
6 DOM happens because people are good at their jobs. Sarah is a true professional, and I couldn't have asked for anyone else to help me sell my house.
Townhome seller closed May '18
16 City Limits Cir, Emeryville, CA
16 City Limits Cir, Emeryville, CA
$908K • 2 Bed, 2.5 Bath, 1339 Sq. Ft.
She knows the market and what people are looking for
Efficient. Effective. Methodical. Sarah delivers results!
2017 (4 Homes)
Sarah was extremely diligent and helpful throughout this process. She sold my property for the highest price possible in a short timeline after I had already moved out of the area. I was so glad to have her as my realtor.
Sarah helped me sell a townhouse that was a complicated transaction. She helped set a range of what we thought I could realistically get for it. She then worked really hard to get at least the bottom of the range, and hopefully more. This included coordinating a lot of contractors while moving everything along at a fast clip, since I was anxious to close the deal as quickly as possible, without letting any details fall between the cracks. I am happy to report that I got the high end of the range that I thought possible. It was a real relief and Sarah and the whole team at Redfin made it possible.
Customer chose not to leave public comments.
Since all transactions can be done electronically. you may never meet Sarah in person. But you know Sarah and other winners like her. She is your fun, enthusiastic, optimistic, informative, and always encouraging "go getter" who will always give you the low down on the deal you are trying to accomplish. My circuitous road back to home ownership was made easier by Sarah's talent and expertise.
Condo buyer closed Oct '17
250 Whitmore St #309, Oakland, CA
250 Whitmore St #309, Oakland, CA
$580K • 2 Bed, 2 Bath, 913 Sq. Ft. • First-time buyer • Multiple offers
2016 (1 Home)
Sarah is soooo easy to work with. competent, reassuring, professional and delivers big time. She sold my condo in Oakland in record time for a super price. It was as painless as could be.