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Redfin Agent
Susan Brown
All Reviews
All2021 (2 Homes)
The bega
House buyer closed Dec '21
221 Ruth Ave, Venice, CA
221 Ruth Ave, Venice, CA
$3.19M • 4 Bed, 4 Bath, 3302 Sq. Ft. • Multiple offers
Susan is the ultimate professional. Even in a seller’s market- there can be challenges with selling your home, but Susan was patient throughout and walked us through everything while maximizing our profit.
House seller closed Jul '21
4035 Verdugo Rd Rd, Los Angeles, CA
4035 Verdugo Rd Rd, Los Angeles, CA
$881K • 3 Bed, 2 Bath, 1557 Sq. Ft. • Multiple offers
2020 (9 Homes)
Susan was great to have on our side because she is incredibly knowledgable about the area. She's very responsive to calls/texts & kept us well informed & up to date about everything that was happening. She explains every part of the buying/selling process very clearly. This was the second time we've worked with her to purchase a home & it was a joy.
Condo seller closed Jul '20
1138 E Union St #1, Pasadena, CA
1138 E Union St #1, Pasadena, CA
$655K • 2 Bed, 2.5 Bath, 1090 Sq. Ft. • Multiple offers
This is the second time we've worked with Susan to buy a home (we also worked with her to sell our home)! She is the best-of-the-best at Redfin, and one of the best agents you'll ever work with in the Real Estate industry. Susan is dedicated to addressing your needs and exceeding your expectations at every turn. Buying and selling during a pandemic was not easy, but Susan and the team of professionals she manages at Redfin made if far easier and smoother than we could've ever imagined. Redfin also has the best Tech, which supported all of Susan's work and gave us powerful tools to research homes, track our progress, and support decision making. Susan is also highly available, responsive, and very communicative to ensure we were always kept up-to-date on all developments. We were very... Show More
We were very impressed by Susan and her entire Redfin team. From the beginning to end, Susan was there for us every step of the way- talking us through all of the nuances of the selling process and explaining it in terms we could understand. She also expertly guided us with her years of experience to get us the best price for our home. When we ran into some trouble with the assessor, Susan worked tirelessly behind the scenes to find a solution and keep the close of escrow on schedule. We are so happy we chose Redfin (Susan, Tara, Casey, and the entire Redfin team) to both sell and subsequently buy our new home. Thank you, Thank you!
Townhome seller closed Jun '20
2735 Piedmont Ave #4, Montrose, CA
2735 Piedmont Ave #4, Montrose, CA
$675K • 3 Bed, 2.5 Bath, 1322 Sq. Ft.
Working with Susan was a breeze. She made the Sal side and purchase side of our deal very easy and turnkey considering we have twin babies. She truly understands customer service.
House seller closed Jun '20
2754 Lompoc St, Los Angeles, CA
2754 Lompoc St, Los Angeles, CA
$1.06M • 3 Bed, 2 Bath, 1428 Sq. Ft. • Multiple offers
Susan was great to work with. Professional, caring, honest and genuinely cares about your client experience. What a breath of fresh air in an industry with so many who don’t put their client first.
House buyer closed Jun '20
4501 Wawona St, Eagle Rock, CA
4501 Wawona St, Eagle Rock, CA
$1.25M • 5 Bed, 3 Bath, 2434 Sq. Ft. • Multiple offers
Customer did not leave review comments.
Susan was very helpful as we navigated the entire home buying process. She was very responsive, helped us to stay on schedule, and answered all of our questions.
House buyer closed May '20
5043 Mosaic Ct, Los Angeles, CA
5043 Mosaic Ct, Los Angeles, CA
$799K • 4 Bed, 3.5 Bath, 1788 Sq. Ft. • First-time buyer • Multiple offers
Working with Susan and Lorena was a great experience. They were always there to help and go above and beyond in our two year search for a home. In the end, Susan made it happen and fought for us at every turn. She is excellent.
House buyer closed May '20
1581 N Topanga Canyon Blvd., Topanga, CA
1581 N Topanga Canyon Blvd., Topanga, CA
$1.1M • 4 Bed, 2.5 Bath, 2037 Sq. Ft. • First-time buyer
Susan is a standard realtor. If it's a simple, straight forward transaction, and you are a sophisticated buyer/seller, she can represent you. If it's a complicated deal, be prepared to figure it out on your own. Susan says she cares about her clients but she's often busy with company training or client meetings. There were times when I felt alone. She'll get back to you when it's convenient to her. She told me she's doesn't work on commission (still not 100% certain about this) so I didn't feel any pressure throughout the transaction. I had what ended up being a complicated transaction, which in hindsight, could have been a lot less stressful if we did things more conventionally from day one. Having an experienced realtor and understanding my situation would have set expectations.... Show More
Condo buyer closed Feb '20
1049 S Hobart Blvd #401, Los Angeles, CA
1049 S Hobart Blvd #401, Los Angeles, CA
$895K • 3 Bed, 2 Bath, 1720 Sq. Ft. • First-time buyer
2019 (20 Homes)
While we'd only just begun our home search in earnest, Susan was incredibly informative and responsive in dealing with a very hot home with a tight submission deadline. Her knowledge of the market and experience on both sides of the home sales provided many invaluable insights.
The property ultimately went for much higher than our offer and the redfin estimate, but Susan knocked it out of the park at getting everything together for us on a very tight deadline and helping us make the strongest offer in that timeframe.
House buyer Offer Not Accepted
Burbank, CA
Burbank, CA
$745K • 3 Bed, 2 Bath, 1379 Sq. Ft.
Customer chose not to leave public comments.
Customer chose not to leave public comments.
Susan has been absolutely incredible in our house search and eventual purchase. She is extremely knowledgeable and approachable about every step of the real estate process. Her and her team is always available to answer questions or take care of issues that may arise. Regardless if you are a buyer or a seller, you definitely want her in your corner.
House buyer closed Nov '19
South Pasadena, CA
South Pasadena, CA
$1.11M • 3 Bed, 3.75 Bath, 1618 Sq. Ft.
Susan is a total boss. We were first-time home-buyers and nervous about purchasing a home. Susan walked us through every step of the process with patience and respect, and coached us through a nerve-wracking bidding process. She really fought for us to get our house, and we're lucky that she was in our corner.
House buyer closed Oct '19
1321 Fay Pl, Pasadena, CA
1321 Fay Pl, Pasadena, CA
$737K • 2 Bed, 1.5 Bath, 1096 Sq. Ft. • First-time buyer
Susan was great! She was available and knowledgeable when we needed information. She was our advocate throughout the entire home buying process. My wife and I would highly recommended her.
House buyer closed Oct '19
3665 Canyon Crest Rd, Altadena, CA
3665 Canyon Crest Rd, Altadena, CA
$1.24M • 4 Bed, 2.75 Bath, 1616 Sq. Ft. • First-time buyer
Susan was incredible! We feel so lucky that we were matched with her through Redfin. It was our first time buying a home and she supported us every step of the way. She was incredibly available and happy to answer all of our questions, night or day, even when she wasn’t really the right person to ask. She was trustworthy, honest, and gave us wonderful advice.
House buyer closed Sep '19
3437 Oak Glen Dr, Hollywood Hills, CA
3437 Oak Glen Dr, Hollywood Hills, CA
$1.08M • 3 Bed, 2 Bath, 1680 Sq. Ft. • First-time buyer
I had a wonderful experience working with Susan. She is thorough, detail-oriented and very communicative. Her team helped me sell a property when I lived out-of-state and were extremely accommodating to my situation. I felt at ease knowing I could trust her to navigate the nuances of the sale with my best interests in mind and would happily recommend her if you're looking for an agent.
Condo seller closed Jul '19
3480 Barham Blvd Blvd #306, Los Angeles, CA
3480 Barham Blvd Blvd #306, Los Angeles, CA
$420K • 1 Bed, 1 Bath, 812 Sq. Ft.
Very prompt in responses. Explained everything well. I don’t live in the area where the property was and she made everything really easy for us. Definitely would work with her again!!!
Susan is outstanding! She comes with great experience and knowledge of La Crescenta and its surrounding neighborhood. She helped us price our house to sell, received 2 offers a week after our listing went live, and negotiated an 8-day rent back for FREE with the buyers since we needed to buy a house in the process. In the interim, we bought a house with an escrow of 25 days. On top of it all, our family had pre-planned a vacation for a week during this process, but it was still easy to communicate with Susan. The buyers were a bit challenging to say the least, but Susan fought for our best interests with her quick wit and unwavering attitude. We were very glad to be on her side during the negotiation process! Needless to say, these were very stressful times, but it didn't matter one bit... Show More
Customer did not leave review comments.
House buyer closed Jun '19
13171 West Victory Blvd, Valley Glen, CA
13171 West Victory Blvd, Valley Glen, CA
$780K • 3 Bed, 3.5 Bath, 1947 Sq. Ft. • New construction
Customer chose not to leave public comments.
House buyer closed Jul '19
2369 Lyric Ave, Los Angeles, CA
2369 Lyric Ave, Los Angeles, CA
$1.7M • 3 Bed, 2.75 Bath, 2440 Sq. Ft. • First-time buyer
From the moment we met Susan, we could tell she was smart, experienced, and had our best interest in mind. She was patient and thoughtful as she helped us decide what homes to view and made great suggestions about what areas in LA we might consider. When it came to negotiating with the seller (builder in our case because it was new construction) Susan was amazing! She thought of incentives for us that we never knew existed. She helped walk us through documents. We knew we had an expert on our side the entire way through the process. She was so responsive, kind, and knowledgeable which made us more confident through the process as first time home buyers. We are now in our new home and couldn’t be more grateful to Susan for such a wonderful experience!
House buyer closed Jul '19
4330 Jimson Dr, Los Angeles, CA
4330 Jimson Dr, Los Angeles, CA
$840K • New construction • First-time buyer
Susan did an excellent job as the listing agent for our home. We were on a tight deadline, but Susan used her knowledge and experience to make things happen quickly and very much to our satisfaction. We could not have been happier with our experience.
House seller closed May '19
Glendale, CA
Glendale, CA
$768K • 2 Bed, 1.5 Bath, 1209 Sq. Ft. • Multiple offers
Susan is amazing. She made us feel very comfortable and well taken care of in the home buying process.
I cannot recommend her enough.
Condo buyer closed Jun '19
11119 Camarillo St #110, North Hollywood, CA
11119 Camarillo St #110, North Hollywood, CA
$362K • 1 Bed, 1 Bath, 582 Sq. Ft. • First-time buyer
Susan couldn't have been better. She met with me early, was patient when our search stalled for a few months, and swooped in with help at every level once we were ready to move. She was entirely present and available, and had a ready and reassuring answer to every query. I couldn't have been happier.
Condo buyer closed May '19
460 S Spring St #1015, Los Angeles, CA
460 S Spring St #1015, Los Angeles, CA
$650K • 1 Bed, 1 Bath, 946 Sq. Ft. • Multiple offers
Susan is a calming voice in what is stressful life event. We were having issues with escrow and she stepped in to ensure everything would move forward timely. Always was available when we needed her and she was proactive in communication.
House buyer closed Apr '19
4703 Alminar Ave, La Canada Flintridge, CA
4703 Alminar Ave, La Canada Flintridge, CA
$1.46M • 3 Bed, 2 Bath, 2032 Sq. Ft. • Multiple offers
Susan is the BEST. I've worked with other agents in the area before, but got disheartened in my prior home searches because the whole process was daunting and frustrating as a first-time home buyer. Susan was so incredibly helpful, supportive, patient, and responsive throughout the entire time that we worked with her. We had a particularly difficult and short escrow, but she made miracles happen. Even after escrow closed, she made sure to follow up with us to ensure that we had everything we needed. Our high opinion of her was confirmed by all the other parties that we worked with -- we heard from the title company, listing agents, and others that we were lucky to be working with her. I could not recommend Susan more!
House buyer closed Feb '19
3919 W Avenue 42, Eagle Rock, CA
3919 W Avenue 42, Eagle Rock, CA
$645K • 2 Bed, 1 Bath, 1037 Sq. Ft. • First-time buyer
Customer did not leave review comments.
Multi-family home buyer closed Feb '19
1017 North Bonnie Brae St, Echo Park (l), CA
1017 North Bonnie Brae St, Echo Park (l), CA
$603K • 2 Bed, 1 Bath, 1150 Sq. Ft.
Excellent Real Estate Agent. Prompt, professional, reliable, organized and a very good person.
2018 (15 Homes)
Absolutely terrific! Susan worked with us for a quick offer and close (3 weeks). She was thorough and she ensured we were completely taken cared of even at the end of the transaction when the seller did not clear out items left over. We would definitely recommend her!
We worked with Susan to purchase our home in Pasadena, and she was by far the best Real Estate professional we've ever worked with in the US and Internationally. Susan knows this business extremely well, and we were impressed with her knowledge about local markets, laws and regulations, and her ability to offer effective and savvy buying strategies. Susan is also a determined problem-solver, and she will not rest until your issues are resolved, even if they reside on the seller side. Susan looked out for us throughout the entire process, and we always felt like she was a guardian angel when issues emerged. She will represent your interests at the highest level to ensure you're very well cared for, which was very comforting throughout our experience. We also greatly appreciated Susan's... Show More
Townhome buyer closed Dec '18
1138 E Union St #1, Pasadena, CA
1138 E Union St #1, Pasadena, CA
$615K • 2 Bed, 2.5 Bath, 1090 Sq. Ft. • Multiple offers
We were first time buyers and decided to go with Redfin and Susan after attending a home buying class. We were impressed with Susan's level of experience and professional demeanor. We found her to be courteous and gracious throughout the process. We did not have an easy transaction due to a number of elements outside of our control and at times did feel that a lot of the onus was on us as buyers to do our due diligence and follow up with each party to ensure that we were staying on track. At times there were a few gaps in communication that made things more complicated and confusing, but Susan ultimately rallied and made herself available to us and answered our questions. The dealings with the listing agent and his team were also fairly unpleasant as they were highly unprofessional... Show More
Townhome buyer closed Oct '18
10422 Riverside Dr, Toluca Lake, CA
10422 Riverside Dr, Toluca Lake, CA
$600K • 2 Bed, 2.5 Bath, 1426 Sq. Ft. • First-time buyer • Multiple offers
We loved working with Susan. Susan is empathic and professional realtor, at the same time very easy and fun working with her. We would recommend Susan to anyone.
House buyer closed Sep '18
11520 Duque Dr, Studio City, CA
11520 Duque Dr, Studio City, CA
$1.6M • 3 Bed, 3 Bath, 2447 Sq. Ft. • Multiple offers
We loved working with Susan! This is our fourth home purchase and by far our best experience. Susan is knowledgable, empathetic, and incredibly professional. My wife and I would recommend her to anyone who's looking for a advocate in real estate.
House buyer closed Aug '18
1334 Mccollum St, Los Angeles, CA
1334 Mccollum St, Los Angeles, CA
$1.51M • 3 Bed, 3 Bath, 1310 Sq. Ft. • Multiple offers
My family and I have closed 4 houses with Susan in the past 5 years.
So i have a saying that i share with Susan every-time we buy a house, this house was the 4th so '4 for 4' which means, we made 4 offers and bought 4 houses. cant wait to close on the 5th house with Susan and make the saying '5 for 5'.
House buyer closed Jun '18
10860 Tujunga Canyon Blvd, Tujunga, CA
10860 Tujunga Canyon Blvd, Tujunga, CA
$573K • 2 Bed, 1 Bath, 1284 Sq. Ft. • First-time buyer • Multiple offers
Customer chose not to leave public comments.
Customer did not leave review comments.
House buyer Offer Not Accepted
1025 N Madison Ave, Pasadena, CA
1025 N Madison Ave, Pasadena, CA
$1.29M • 5 Bed, 3.75 Bath, 3750 Sq. Ft. • Multiple offers
We feel so lucky to have worked with Susan. She is incredibly professional and knowledgeable, not just about the local real estate market, but also about all things that go along with buying and owning a home -- i.e., the quality of construction, standards and tips for negotiating, reputable vendors, etc. She held our hands throughout the entire process and was as communicative, helpful, and reliable as can be. We would work with her again in a heart beat!
House buyer closed Apr '18
5008 College View Ave, Los Angeles, CA
5008 College View Ave, Los Angeles, CA
$1.29M • 3 Bed, 2 Bath, 1584 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer closed Mar '18
3063 N Naomi St, Burbank, CA
3063 N Naomi St, Burbank, CA
$1.2M • 5 Bed, 3 Bath, 3173 Sq. Ft. • Multiple offers
Customer chose not to leave public comments.
House buyer closed Mar '18
6267 Meridian St, Los Angeles, CA
6267 Meridian St, Los Angeles, CA
$700K • 4 Bed, 2 Bath, 1250 Sq. Ft. • Multiple offers
Susan was unbelievably helpful and throughout the stressful process of buying a house. She was always available to talk and had my best interests in mind. I will be working with her again in the future for sure. She's a pro.
House buyer Offer Not Accepted Feb '18
6310 W Rodgerton Dr, Los Angeles, CA
6310 W Rodgerton Dr, Los Angeles, CA
$1.7M • 3 Bed, 2.75 Bath, 2550 Sq. Ft. • Multiple offers
We would recommend Susan to anyone without any hesitation. She is the ultimate professional - balancing real estate knowledge with a tailored understanding for her clients. My wife and I couldn't have asked for a better realtor and understanding voice as we went through our home-buying process. We were incredibly lucky to work with Susan and we will absolutely recommend her to any one of our friends (and others).
House buyer closed Feb '18
4035 Verdugo Rd, Los Angeles, CA
4035 Verdugo Rd, Los Angeles, CA
$790K • 3 Bed, 2 Bath, 1557 Sq. Ft. • Multiple offers
Susan is an incredible professional. She patiently helped and advised me every step of the way through this home purchase in a very competitive market. Susan's guidance and skill negotiating with the seller were invaluable. Thank you for everything, Susan!
House buyer closed Mar '18
Los Angeles, CA
Los Angeles, CA
$670K • 3 Bed, 1.75 Bath, 969 Sq. Ft. • First-time buyer • Multiple offers
Susan has been a great partner in our search for our first home in LA. She acted very quickly, and held our hand every step of the way. We never felt like we were making any decisions that we weren't 100% comfortable with. We would highly recommend her services!
House buyer closed Feb '18
4330 York Blvd, Los Angeles, CA
4330 York Blvd, Los Angeles, CA
$1.1M • 4 Bed, 3 Bath, 2342 Sq. Ft. • First-time buyer • Multiple offers
2017 (3 Homes)
Susan was amazing. This was my first house, and it was a tough one. We had to negotiate the price more than once and had multiple inspections. There was more than one time when I was sure the whole deal would fall apart, but Susan pulled the seller back into it and saved our first home! When we would walk through a property, I felt like she was looking at each one as if she was going to live there. I never felt pressured on a single thing and I felt 100% confident that she had my family's best in mind at all times. She was also VERY on top of each piece of documentation that had to be turned in and communicated with us on every single step. I didn't have financing in order yet or an escrow company lined up when we contacted Redfin. Her suggestions were all on point and my family is so... Show More
Multi-family home buyer closed Dec '17
3312 & 3312 1/2 Isabel Drive, Los Angeles, CA
3312 & 3312 1/2 Isabel Drive, Los Angeles, CA
$698K • 5 Bed, 2 Bath, 1786 Sq. Ft. • First-time buyer • Multiple offers
We loved working with Susan. She was very communicative: got back to us right away and made everything understandable. I never doubted her properly representing our interests. I would recommend her highly!
House buyer closed Dec '17
4241 Marmion Way, Los Angeles, CA
4241 Marmion Way, Los Angeles, CA
$999K • 3 Bed, 3.5 Bath, 2460 Sq. Ft. • First-time buyer • Multiple offers
Customer did not leave review comments.
House buyer closed Nov '17
10653 Lower Azusa Rd, Temple City, CA
10653 Lower Azusa Rd, Temple City, CA
$570K • 3 Bed, 2 Bath, 1060 Sq. Ft. • Multiple offers