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All Reviews
All2025 (3 Homes)
5.0
Our agent Melissa Keffer is excellent and was very thorough about explaining to everything to us throughout the entire process.
1.5
We had a unique situation with the sale and purchase of our home, and this agent was never encouraging...she was always very negative and had no faith that everything, or anything, would work out. I felt as though she only wanted a quick transaction with us so she could move on to the next client. She was very tenacious about listing the home lower than necesary, and she was ready for us to accept the first offer even though it wasn't a good one for us. Our "open house" was only scheduled for 1 hour, AND the agent hosting did not show up! We were not notified, but 40 minutes into the hour, I contacted Tracy because our open door notification had not sounded. NO ONE was there for our open house. My husband and I never felt like Tracy was there "for us"....she was not personable at all.... Show More
1.5
We had a unique situation with the sale and purchase of our home, and this agent was never encouraging...she was always very negative and had no faith that everything, or anything, would work out. I felt as though she only wanted a quick transaction with us so she could move on to the next client. She was very tenacious about listing the home lower than necesary, and she was ready for us to accept the first offer even though it wasn't a good one for us. Our "open house" was only scheduled for 1 hour, AND the agent hosting did not show up! We were not notified, but 40 minutes into the hour, I contacted Tracy because our open door notification had not sounded. NO ONE was there for our open house. My husband and I never felt like Tracy was there "for us"....she was not personable at all.... Show More
2024 (1 Home)
5.0
Everyone was great! Wonderful experience!
2023 (4 Homes)
5.0
Customer did not leave review comments.
5.0
Tracy had our home sold before it was officially on the market. She was excellent from beginning until the end. Highly recommended.
5.0
Tracy provided excellent service!
Land buyer closed Apr '23
1011 Jeffery Dean Ct, Albemarle, NC
1011 Jeffery Dean Ct, Albemarle, NC
$300K • 3 Bed, 2.5 Bath, 1658 Sq. Ft. • New construction
5.0
Tracy did an awesome job. She made the whole process a breeze. She always answered my calls and question without hesitation.
2022 (5 Homes)
5.0
Stayed on top of the process every step of the way and got me more bang for my buck at every turn.
5.0
That was an amazing experience. They did everything in their hands from finding me a good house until closure as best way as possible. I am recommending them to everyone I know already.
5.0
Customer chose not to leave public comments.
House buyer closed Mar '22
3000 Applewood Point Ln #24, Belmont, NC
3000 Applewood Point Ln #24, Belmont, NC
$700K • 4 Bed, 3.5 Bath, 3613 Sq. Ft. • New construction
5.0
Ernie made my home buying experience as pleasant as possible. He met all my needs promptly and was always professional. He did an awesome job.
2021 (10 Homes)
5.0
They are both very professional and easy to work with.
5.0
We started our home search working with Melissa, who was great! She always answered all of our many calls and texts. And she showed us homes that met our list of asks. Melissa introduced us to Tracy who showed us a lovely home that checked every box on our list of needs/wants. Tracy was awesome and always available. She put us in touch with many amazing people that helped our closing day go as smooth as possible. She helped us through the whole buying and closing process. Tracy and the Yancey team provided excellent service for our first time home buying experience!
House buyer closed Nov '21
5050 Meanna Dr, Clover, SC
5050 Meanna Dr, Clover, SC
$315K • 3 Bed, 2.5 Bath, 2658 Sq. Ft. • First-time buyer
5.0
My wife and I enjoyed working with this group. Tracy was amazing, she made this process smooth and easy for us.
5.0
Tracy is wonderful and one of the best agents i have ever worked with
0.0
Customer chose not to leave public comments.
4.0
Customer did not leave review comments.
House buyer closed Aug '21
1421 Meadow Wood Dr, Fort Mill, SC
1421 Meadow Wood Dr, Fort Mill, SC
$310K • 3 Bed, 2 Bath, 1616 Sq. Ft. • First-time buyer
5.0
It was a great experience working with Tracy because since it was my first time purchasing a home she had the patience to answer my questions and help me through the process until i was able to find the home for me. Thumbs up to Tracy
House buyer closed Jul '21
210 Mason St, Belmont, NC
210 Mason St, Belmont, NC
$185K • 2 Bed, 1 Bath, 910 Sq. Ft. • First-time buyer
5.0
She was great! As an out of state buyer, she went above and beyond to send pictures and videos of houses so we could see them! She helped with everything and was great with communication! Would highly recommend!
House buyer closed May '21
701 Blue Violet Ln, Belmont, NC
701 Blue Violet Ln, Belmont, NC
$425K • 4 Bed, 2.5 Bath, 2856 Sq. Ft. • First-time buyer
5.0
Tracy was phenomenal to work with. This was our first time buying land and we had many questions. She was patient with us and offered great insight.
5.0
Customer chose not to leave public comments.
2020 (8 Homes)
5.0
Tracy is very knowledgeable of the housing market She kept me well informed of what is best and what is not She is a very kind and understanding realtor She will be an excellent addition to your team BEST WISHES TRACY👍
Townhome buyer closed Oct '20
3004 Misty Harbor Cir, Cramerton, NC
3004 Misty Harbor Cir, Cramerton, NC
$178K • 2 Bed, 2.5 Bath, 1346 Sq. Ft.
5.0
When I saw the listing on my house I called Tracy and we met there right away. All offers had to be in in 2 hrs. She showed me the house and presented the contract in time and I was awarded the bid. She always was on top of everything that needed to be done for closing and kept me informed and the closing couldn't have gone better.
5.0
Tracy was very patient with us and was so helpful in helping us find our home!
House buyer closed Apr '20
1006 Princessa Dr #89, Wesley Chapel, NC
1006 Princessa Dr #89, Wesley Chapel, NC
$776K • 5 Bed, 4.5 Bath, 4939 Sq. Ft. • New construction
5.0
She was great from day one. Always willing to show homes to us even during a really bad storm!! Giving advice and just went the extra mile for us.
5.0
Very understanding and helpful!
5.0
Tracy is very thorough, professional and eager to please her clients by finding them the perfect home & putting in the work. She will not rest until her clients are able to in their perfect home.
5.0
Customer did not leave review comments.
5.0
She is very nice
Condo buyer closed Jun '20
9523 University Terrace Dr Unit E, Charlotte, NC
9523 University Terrace Dr Unit E, Charlotte, NC
$162K • 4 Bed, 2 Bath, 1096 Sq. Ft.