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All Reviews
All2025 (1 Home)
5.0
Jennifer Gilberg was terrific, going above and beyond what even a good real estate agent would do. If Jennifer is your agent, you are VERY lucky.
2024 (3 Homes)
5.0
Malaka is a top notch realtor who puts her heart into getting the best homes for her clients. She makes the buying process as easy as possible and is such a pleasure to work with. She helped us purchase our dream home four years ago and just helped us with the purchase of a home for my in-laws. She comes with a wealth of knowledge and great recommendations for contractors, electricians, plumbers, etc for any work that might be needed. I’m so thankful for all of Malaka’s hard work and the skills she brings to navigating the purchasing a home. If you need a realtor, I highly recommend Malaka! She is a gem and you will love working with her.
House buyer closed Sep '24
552 Bean Creek Rd #115, Scotts Valley, CA
552 Bean Creek Rd #115, Scotts Valley, CA
$390K • 2 Bed, 2 Bath, 1440 Sq. Ft.
5.0
Referral for Malaka Thompson at 360 Real Estate Malaka Thompson at 360 Real Estate was absolutely amazing to work with as my realtor and I highly recommend her. Selling my family home was such a difficult decision. It was a house that I designed and built with my mother. Malaka explored and offered guidance with all options with me and I trusted her with the decision to sell. If you want a top notch realtor that also is an incredible project manager with an A+ rated network of contractors, stagers, and overall team of professionals with the highest level of customer service and integrity, Malaka is your realtor. Everyone on her team that I met was kind and incredible to work with. Malaka never left any stone unturned and was always two steps ahead of every aspect of selling my home and... Show More
5.0
Jennifer stands out as an exceptional real estate agent, demonstrating unparalleled patience, empathy, and professionalism. Her expertise and guidance were instrumental in navigating us through the intricacies of the buying process with ease and confidence. Her ability to understand our needs and preferences made the entire journey feel personalized and stress-free.
2023 (2 Homes)
5.0
If I could give Jennifer 100 stars I would. Jennifer is amazing and we were so lucky to work with her for buying our very first home. We never would have found our dream home in our budget if it wasn't for her. She was incredible responsive and flexible. She is also extremely knowledgeable about all aspects of home buying and willing to get down and dirty inspecting every corner of houses and making sure we know exactly what we are getting. Thank you so much Jennifer!!
House buyer closed Nov '23
1531 San Andreas Rd, Watsonville, CA
1531 San Andreas Rd, Watsonville, CA
$1M • 3 Bed, 2 Bath, 1536 Sq. Ft. • First-time buyer
5.0
Very professional and helpful. Made me feel at ease in my purchase. Buying a house can be daunting but she made the experience very positive.
2022 (6 Homes)
5.0
Excellent agent! Knowledgeable, communicative, prompt, strategic, kind… Jennifer is everything you want for such a big decision. We are so glad we found her. We highly recommend!
House buyer closed Jun '22
1834 Francisco St, Berkeley, CA
1834 Francisco St, Berkeley, CA
$1.27M • 2 Bed, 1 Bath, 1061 Sq. Ft. • First-time buyer
5.0
Jennifer was amazing! Very efficient, personable, responsive, thorough, helpful, and she looked out for our best interests.
5.0
Customer did not leave review comments.
5.0
Customer chose not to leave public comments.
5.0
Jennifer Gilberg and Malaka Thompson are amazing realtors!!! They love what they do and it shows. They helped us find the perfect home for us. We had non negotiables that they worked with us to find exactly what we wanted. Through 2 outbid houses to then the perfect home that we were able to get off market thanks to them!! No bidding wars, no stress. They sold our house at top dollar, off market also, no stress. Their attention to detail is top notch. They think of everything so you don't have to. They scheduled our move out cleaning and make everything as seamless as possible. They have references for everything you need including movers, landscapers, insurance agents, inspectors, you name it they can help you with it. We ran into some issue with home owners insurance and they were on... Show More
5.0
Jennifer Gilberg and Malaka Thompson are amazing realtors!!! They love what they do and it shows. They helped us find the perfect home for us. We had non negotiables that they worked with us to find exactly what we wanted. Through 2 outbid houses to then the perfect home that we were able to get off market thanks to them!! No bidding wars, no stress. They sold our house at top dollar, off market also, no stress. Their attention to detail is top notch. They think of everything so you don't have to. They scheduled our move out cleaning and make everything as seamless as possible. They have references for everything you need including movers, landscapers, insurance agents, inspectors, you name it they can help you with it. We ran into some issue with home owners insurance and they were on... Show More
2021 (12 Homes)
5.0
It was absolutely wonderful working with Jennifer! She was always available to speak with us as well as tour homes (we toured over 25), and she made us feel comfortable asking as many questions as we wished. We just purchased our first home, and Jennifer walked us through that entire process and helped us have fewer headaches than we definitely would have had without her guidance. I cannot recommend Jennifer enough! Thanks for everything!
House buyer closed Dec '21
Morgan Hill, CA
Morgan Hill, CA
$995K • 3 Bed, 1 Bath, 1269 Sq. Ft. • First-time buyer
5.0
Jennifer was absolutely central to making my real-estate transaction succeed - when it was faced with a project-killing problem. Completely on her own initiative, she proposed a solution, found and identified the people, reached out to them, and made a perfectly reasonable offer that SAVED MY ENTIRE PROJECT. Thank you Jennifer, 1000%, you created out of thin air a solution that will allow me to move forwards with my dream.
5.0
Malaka was amazing and professional from the first day through the closing of our new home! She is so knowledgeable of the areas and was great at finding out anything and everything about a potential home. If you need to buy a home/property she will make sure it goes as smoothly and with as little stress as possible. She went above and beyond what I have ever thought a realtor could do. If you need someone that knows how to make magic happen then choose Mal!
House buyer closed Oct '21
14760 Virginia Ave, Boulder Creek, CA
14760 Virginia Ave, Boulder Creek, CA
$770K • 2 Bed, 2 Bath, 1197 Sq. Ft. • First-time buyer
5.0
Malaka was always available and her attitude gave us the confidence of selling our home and buying a home. Thank you
5.0
Malaka is extremely professional and he knowledge of the real estate industry is extensive . She provides support through -out the buying and selling process making life simple for the client.
5.0
Malaka is super knowledgeable about the Santa Cruz market. Very well connected with other agents and trades people and knows local regulations well. Malaka is very responsive and she was right on point regarding what offer range/terms would be successful. I was very picky about the properties/value I was considering and would not have had the winning offer without Malaka’s advice. Even with no contingency offers in a seller’s market, she is able to get a contractor out in time to look at potential items of concern (or to confirm lack thereof) to enable piece of mind when making an offer.
5.0
Malaka's grace and professionalism were invaluable as she guided us through the process of selling our home. The situation was tricky and high-stress, with a major life change, a cross-country move, four kids and a dog involved. Through it all, Malaka stayed calm and collected and told us exactly what we needed to do in order to get top dollar for our home. Her skill and experience made it easy to trust her. I'll never forget walking into my house after it had been staged and not being able to believe it was the same space I had left that morning. Friends and family couldn't believe the transformation either. We quickly had multiple offers and were able to sell for over asking. I would (and will) recommend Malaka to anyone thinking of listing their home. My recommendation is to hire... Show More
5.0
We were randomly assigned Malaka when we scheduled a tour through Redfin. We had done some research on realtors already, so we were prepared to just take the tour, say thanks and goodbye. But we couldn’t! Malaka immediately impressed us with her knowledge of the area and the subtleties of selecting a house and neighborhood in Scotts Valley. She set to work right away deciphering from our vague, contradicting comments the exact home qualities we envisioned. For a long time we thought this was a great sales technique, but over the months we found she was genuinely interested–like she felt satisfaction from working out the puzzle. One day she took us to an off-market home. We told her, “this is gorgeous, this is perfect” and she said “I know! I know exactly what you’re looking for.” She... Show More
House buyer closed Apr '21
2100 Granite Creek Rd, Scotts Valley, CA
2100 Granite Creek Rd, Scotts Valley, CA
$1.58M • 4 Bed, 3 Bath, 2747 Sq. Ft.
5.0
Great working experience with very good connections. Was very helpful for a first time home buyer. Would highly recommend.
5.0
Jen helped my family buy and sell our first house, and I can't recommend her highly enough. Her communication is always timely, and she went out of her way on several occasions to help us through the process. If we weren't leaving the area, we would absolutely use her services to buy our next house.
5.0
Malaka was very helpful during the sale of my Mobile Home. She gave her thoughts how to have it show better. She had an excellent contractor to make sure work needed to pass home inspections and park compliance completed.
5.0
We had the pleasure of working with Malaka to purchase our first home. Malaka was very thorough in all of her communications with us: she provided us with all of the information that we needed as first time buyers to make the best decisions. She advocated for our best interests throughout the process and made this a smooth and fun experience for us. We appreciate all of the help, guidance and time Malaka devoted to us. We're now happy home owners, thank you!
Condo buyer closed Jan '21
111 Bean Creek Rd #162, Scotts Valley, CA
111 Bean Creek Rd #162, Scotts Valley, CA
$583K • 2 Bed, 2.5 Bath, 1180 Sq. Ft. • First-time buyer
2020 (12 Homes)
5.0
Jennifer was persistent and diligent when it came to finding our new home, she made the process very easy am smooth for us and kept in touch with our lender an the seller to keep us updated until closing day, I really appreciate everything she did and I am forever grateful for finding this home for us and making this a smooth process.
House buyer closed Dec '20
148 San Benito St, Watsonville, CA
148 San Benito St, Watsonville, CA
$553K • 2 Bed, 2 Bath, 1200 Sq. Ft. • First-time buyer
5.0
Malaka became a friend from the first time I met her. She was in my corner and helping with every aspect as soon as I decide to sell my house. She even stepped in and assisted with my closing on my new house. Very professional, personable, and knows her stuff. If we ever do this again I will definitely use her again! My kids and dogs loved her too!
5.0
We had a wonderful experience with finding a new vacation home with Jennifer. She was always available and showed us some beautiful homes. Very honest and helpful. I would highly recommend her.
5.0
We were first-time home buyers. We knew that buying that house was supposed to be laborious, frustrating, and anxiety ridden. What we *didn’t* know was that it’s only as frustrating as your realtor allows it be. Malaka is that dream realtor everyone should be so lucky to have, a magician who made the entire process more effortless than we could have imagined. She worked overtime to also be a teacher when we wanted one, a reassuring voice when we needed one, and absolute joy all along the way. Malaka guided us through our first home purchase, and that makes her part of our family for years to come. Our lives are better for Malaka entering it. Do yourselves a favor and bring her into yours.
House buyer closed Sep '20
1411 Bay St, Santa Cruz, CA
1411 Bay St, Santa Cruz, CA
$865K • 3 Bed, 2 Bath, 1340 Sq. Ft. • First-time buyer
5.0
She was the perfect match for us in the house hunting/buying. Always available, answering patiently, paying attention to every detail, calm me down when needed and do everything to make us happy. We found an even better house with Malaka what we have hoped for. Thank you so much for holding my hand and guide me to our home!
5.0
I recently bought my first home, and Jennifer was my realtor. I started working with her approximately two years ago, and in those two years, we made about five offers on different homes in Santa Cruz and Monterey County. She was always open to questions and quick to respond to any of my inquiries. Not sure why, but either my dad (the person I leaned on to help me determine if the home was worth the investment) or I were always traveling when I was interested in making an offer on a home – she worked around that no problem! Thank you, Jennifer, for helping me make my dream come true!
House buyer closed Jun '20
11090 Sanchez St, Castroville, CA
11090 Sanchez St, Castroville, CA
$490K • 3 Bed, 2 Bath, 1300 Sq. Ft. • First-time buyer
5.0
The sale of my brothers home went seamless and better than I expected. Jennifer was Always available and happy to help with the process. I would definitely recommend and use her again
House seller closed Jul '20
Marina, CA
Marina, CA
$125K • 2 Bed, 2 Bath, 804 Sq. Ft.
5.0
Jennifer was incredibly helpful and responsive. As first time homebuyers we needed someone who could clearly explain every step of the process and Jennifer excelled at this. I would recommend her to anyone looking to buy a home.
House buyer closed Apr '20
188 E Creek Rd, Felton, CA
188 E Creek Rd, Felton, CA
$530K • 2 Bed, 1 Bath, 912 Sq. Ft. • First-time buyer
5.0
Malaka helped us find our "forever home" and to sell our previous home (right at the beginning of the COVID lock down here in California, no less)! We worked with Malaka for over about a year to find the perfect home and neighborhood, and she was always ready to show us houses and guide us in the process. When we finally found the home we just had to have, she helped us secure it even though there were 8 other offers and we didn't have the highest bid. Malaka is sweet and kind, and she is also tenacious and never gives up. She worked her magic on this deal and kept us very up-to-date on whatever was going on. Malaka is professional, eager, and dedicated, and she also is so well-connected. She managed to hook us up with whoever we needed to work with, be it the title company, window... Show More
5.0
Malaka is extremely knowledgeable, patient, professional and understanding. She is well connected and very familiar with the community. I feel very lucky to have worked with her.
5.0
Malaka went above and beyond for our family. She's extremely knowledgeable, patient and understanding. She helped us find a great home. I would highly recommend her!
5.0
We met Malaka at an open house and I was struck by how easy she was to talk to and how great she was with our toddlers. Malaka was always available no matter what time of day or night. We went out looking at houses several times a week and saw well over 200 houses in 7 different cities. We weren’t going to settle and Malaka was completely understanding. The day a house would come on the market that matched our list she would get us in there to look at it. It took multiple offers and false starts but we now have a house that is perfect for us to raise our family. Malaka is someone I would easily recommend if you want to sell or buy a house. Katie Stewart
2019 (8 Homes)
5.0
The biggest mistake one can make when buying a house is to choose a bad real estate agent. Picking the best one is crucial to make sure you don't get any troubles down the road. It's not a joke. That's why we've talked with dozens of licensed realtors working in the Santa-Cruz area and carefully picked Jennifer Gilberg to help us purchase our first home. Once we met her it was a no brainer, here's why: - She treated our goals as her highest priority, paying attention to every detail. - She speaks the language of real estate business. Just a fancy way of saying that she knows how to close. This is a huge one. You have to have an agent who knows how to get it across the finish line. - We had 0 communication barriers, no confusion at all. Very reliable person with outstanding attitude. -... Show More
Townhome buyer closed Jul '19
152 Arabian Way, Scotts Valley, CA
152 Arabian Way, Scotts Valley, CA
$775K • 3 Bed, 2 Bath, 1547 Sq. Ft. • First-time buyer
5.0
I was lucky enough to find Jennifer online. She was an absolute joy to work with and was very knowledgeable about the area I wanted to buy-in. It is a unique area and you need to know the local laws to make sure you are making a good decision. Jennifer was on top of everything. I got the house, with her help, at a time when people were making offers over asking price. She is honest, has integrity, and truly looks out for her clients. She was always ready to answer any question in an extremely timely manner. I would not hesitate to use her again for more real estate transactions, should the need arise. She is the best.
5.0
The first time we met with Jennifer to visit a property, we immediately knew that she would be wonderful to work with. We were first time home buyers and looking to move into mountain homes -- simply put, there was a lot for the both of us to learn during this process. Jennifer was always helpful and responsive, walking us through different aspects of the process and the ins and outs of mountain living. She is very well versed in the market and anticipated our needs when finding properties for us to look at. We would highly recommend her!
House buyer closed May '19
115 Redwood Pl, Scotts Valley, CA
115 Redwood Pl, Scotts Valley, CA
$995K • 4 Bed, 2.5 Bath, 2777 Sq. Ft. • First-time buyer
5.0
Jen was a pleasure to work with at every step of our buying process. We have recommended her to friends and would absolutely use her again.
House buyer closed Jan '19
160 Woodland Dr, Ben Lomond, CA
160 Woodland Dr, Ben Lomond, CA
$285K • 1 Bed, 1 Bath, 802 Sq. Ft. • First-time buyer
5.0
Malaka was honest, thorough, competent, knowledgeable and effective. She made our selling experience go very smoothly
5.0
House buyer closed Dec '19
197 Spreading Oak Dr, Scotts Valley, CA
197 Spreading Oak Dr, Scotts Valley, CA
$1.34M • 4 Bed, 3 Bath, 4578 Sq. Ft.
Agent Response:
Malaka perfectly balances professionalism with client connection and care. Her go-getter attitude and commitment to our satisfaction is undoubtedly the only way we were able to have a place to call home in time for Christmas Eve. Malaka truly pulled off a Christmas miracle that I’m convinced few other could have executed or would have even been up to the task of doing during the holidays. She pulled strings, leveraged industry knowledge and insights to expedite the lending process, and worked tirelessly to achieve a seemingly impossible goal that she never lost sight of making happen. She cares deeply about her clients and establishes friendships and bonds that last beyond the transaction. You’ll get more than you bargain for with Mal. You’ll get your dream home, and a dear friend for life!5.0
Malaka is a great person to work with. My wife found her at an open house, and she was super impressed with Malaka (I didn't understand why at that time). Initially didn't want to work with her because she is too cheerful and always smiling, and that somehow bothers me (yes, I'm a grumpy person). Oh well. She helped us with the whole process of buying our house during a very stressful time in my life. When we first made an offer, we were traveling to visit my dying grandmother, so we are very grateful the way she handle everything. Always responsive and making sure we signed the paperwork on time. I didn't feel like I had to do much, she handled almost everything. Malaka is a pleaser and will do almost anything to make her customers happy. She even babysat our toddler while were closing... Show More
House buyer closed Oct '19
735 N 21st St, San Jose, CA
735 N 21st St, San Jose, CA
$1.1M • 3 Bed, 2.5 Bath, 1950 Sq. Ft. • First-time buyer
5.0
Malaka helped us sell our home and buy a new one simultaneously. She was so helpful, thorough, and knowledgable. I really feel like we got the most we could out of our old house and bought our new house for the absolute right price. Most importantly, she was so kind to our family. Malaka calmed us down through the offers/counter-offers by giving us sound advice. She was so fun with our young children and helped them get through the moving process with her super positive energy. She literally helped us pack and found extremely reasonably priced people to come help us move! We cannot recommend her more than we already do! If you are buying, selling, or selling & buying simultaneously, she'll treat you like family!
2018 (1 Home)
5.0
Jennifer was an absolutely amazing realtor in every way. She went above and beyond to not only help us with the sale financially but on a personal basis when difficulties came up as well. I could not recommend her more. She is a savvy businesswoman who is good at reading people and knows how to sell a house, and she is backed by an incredible team. She is also a good person, and there aren't a lot of those left in the world.
House seller closed Dec '18
1505 E San Martin Ave Unit A, San Martin, CA
1505 E San Martin Ave Unit A, San Martin, CA
$820K • 3 Bed, 2 Bath, 1672 Sq. Ft.
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