N. Los Angeles Co., Pasadena, Woodland Hills Real Estate Agent

"Our real estate transaction had tough challenges which basically consumed a significant amount of time and energy from all. We wish to share our experience with Joyti Goundar, our Redfin Realtor. Joyti always showed professionalism, expertise, courtesy and attention - above and beyond what many other agents may not have offered. Not only did she work extremely hard, she showed a level of honesty and caring... traits which are so important to us and rarely seen anymore. Joyti always made herself available for communication... even after work hours and her days off. She always promptly responded to questions and addressed issues promptly. Through many heated problems, Joyti listened and did her best to assist with the problem at hand. We understand technology helps Joyti manage each individual transaction, but she always did a great job keeping the transaction personalized and accurate. She has amazing drive and Redfin is fortunate to have her as part of their team. We know Joyti has been with Redfin since its start up and hope that she grows with Redfin, who we feel will greatly impact the future of real estate transactions."

"Joyti and the Redfin team did a phenomenal job for us when we bought our house. Our house hunt started February 2008 and ended January 12, 2009 when we signed the purchase agreement on the house we moved into on February 27. We'd seen well over 100 houses by the time we got to Joyti and her team, we found this house on our second tour! Todd, the field agent we worked with the most, he answered all of our questions, was willing do as many "re-tours" as we needed. I peppered Joyti with emails, she replied to everyone, quickly and cheerfully. Sara was the coordinator who held us all together! I would recommend the Redfin team to anyone planning to make a home purchase. Many people think Redfin is not full service, that because of the rebate, you don't get the full package. I completely disagree. The Redfin team delivers completely and takes your house purchase as seriously as you do! Reba"

"Redfin and Joyti were unmatched in their efforts to accommodate the client and his or her schedule. As an extremely busy physician in practice, my time is limited, and my responsibilities are constantly changing. I thank you for a truly "concierge" approach to client care, and look forward to working with you in the future."

"Since the 1st day working with Joyti and her team, we have been 100% satisfied with their professionalism, availability, work ethic and expertise. They helped us with multiple negotiations and the closing procedure. Joyti was always available to field our questions and to alleviate our concerns. She was very quick and decisive when needed. Finally, she was so approachable that we have recommended Redfin to all our family and friends."

"I would like to thank Redfin for their services in purchasing our first home. Most of all we would like to thank Joyti Goundar who was a tremendous blessing in guiding us through the home purchasing process. Joyti was always very professional, courteous, and knowledgeable of each process we were engaging. She guided us from the beginning of our home search and deal with each major issue. When she dealt with the sellers agents she kept our best interest in mind and never deterred from it. At times, we felt she went above and beyond her call of duty which we appreciated. Overall, Joyti was a joy to work with and made using Redfin Corp. easy and simple."